![HP HPE 3PAR StoreServ 8000 Installation Manual Download Page 130](http://html.mh-extra.com/html/hp/hpe-3par-storeserv-8000/hpe-3par-storeserv-8000_installation-manual_165481130.webp)
F Troubleshooting
Troubleshooting Duplicate IP Address Issues
If the wizard cannot configure the permanent IP address you entered, because the address is
already in use, do the following:
1.
Click
Stop
to stop the
Apply Settings
process and return to the 3PAR Service Processor
Setup Wizard.
2.
Click the
Prev
button until you reach Step 2:
SP Networking
.
3.
Determine an available IPv4 address to use for the SP and enter that IP address in the
IP
Address
text box.
4.
Click the
Next
button until you return to Step 7:
Apply Settings
. (You do not need to enter
any other SP settings again.)
The wizard automatically begins to apply the settings again.
If the SP displays a
Page Not Found
or similar message, the permanent SP IP address you
entered is not a valid address. You must set up the SP again.
1.
Restart the 3PAR Service Processor Setup Wizard:
•
If you are using a physical SP, return to the Set IP Address Wizard and set up a new,
valid IP address. For more information on determining and assigning the SP IP address,
see
“Configuring Physical Service Processor IP Address” (page 96)
.
After you have set up the new IP address, use that new permanent IP address to restart
the 3PAR Service Processor Setup Wizard (Enter the URL
https://<permanent
SP IP address>/sp/SpSetupWizard.html
).
•
If you are using a VSP, use the temporary SP IP address to restart the 3PAR Service
Processor Setup Wizard (enter the URL
https://<temporary SP IP
address>/sp/SpSetupWizard.html
).
2.
Proceed through the 3PAR Service Processor Setup Wizard, enter your SP settings again.
(The SP ID is already set; you do not need to reset the ID.)
3PAR StoreServ Storage Detection Issues
Symptom
After HPE 3PAR Service Processor Setup Wizard has finished, the 3PAR StoreServ Storage
cannot be detected in the 3PAR StoreServ Storage System Setup Wizard.
Possible cause
•
The 3PAR StoreServ Storage and the SP are not on the same subnet.
•
The 3PAR StoreServ Storage serial number was entered incorrectly.
•
DNS settings were enabled.
•
There is a network infrastructure issue.
130
Troubleshooting
Summary of Contents for HPE 3PAR StoreServ 8000
Page 142: ...142 Warranty and regulatory information ...
Page 143: ...Regulatory Information 143 ...