Troubleshooting 87
Troubleshooting
ASCII character sequence Esc+Shift+9 directs all
serial communication to the iLO port for the HP
ProLiant DL380 G4
Action:
Disable iLO.
Agent does not install on RH Itanium
Action:
1.
Install the
ia32*
file for your operating system from the supplementary disc.
2.
Install the appropriate library files for your operating system from the compact layer in the following
order:
a.
Install the
glibc*
library file.
b.
Install the
zlib*
library file.
RH4-U3 RH4-U4 RH4-U5 RH5
ia32* ia32el-1.3-2.ia64.rpm
ia32el-1.3-2.ia64.rpm ia32el-1.3-2.ia64.rpm ia32el-1.6-
13.el5.ia64.rpm
glibc* glibc-2.3.4-
2.19.i686.rpm
glibc-2.3.4-
2.25.i686.rpm
glibc-2.3.4-
2.36.i686.rpm
glibc-2.5-12.i686.rpm
zlib* zlib-1.2.1.2-
1.2.i386.rpm
zlib-1.2.1.2-
1.2.i386.rpm
zlib-1.2.1.2-
1.2.i386.rpm
zlib-1.2.3-3.i386.rpm
3.
Install the agent using the Linux installation script ("
Installing the agent using the installation script
"
on page
33
).
-or-
Install the agent using the Linux silent installation method ("
Installing the agent using the silent
installation method
" on page
34
).
Attached device communication errors appear
Action:
Use the device IP address, not the host name, when attaching devices.
Attached device did not shut down gracefully
Action:
Be sure the shutdown settings do not exceed the UPS runtime.
