HP A1353A User Manual Download Page 112

Page: 112 / 120

Updating the firmware 112

Updating the firmware

Updating the firmware overview

To update the management module firmware from an application, download the HP UPS Management
Upgrade Utility on the HP website (

http://www.hp.com/go/rackandpower

), and follow the attached

instructions.
If the firmware is corrupted and updates using the HP UPS Management Upgrade Utility are prevented,

you can update the firmware using the bootloader. This process is only available when the application is
damaged.
To update the firmware from the bootloader:

Be sure that you have connected the configuration cable ("

Connecting the configuration cable

" on

page

) to the management module and the host computer.

Launch a terminal emulation program, such as HyperTerminal ("

Launching a terminal emulation

program

" on page

). The following menu appears:

RAM test: PASS

Boot Loader version 1.6.1

1) Serial Upgrade

2) TFTP Upgrade

3) Exit

Enter Option:

Follow the on-screen instructions.

Summary of Contents for A1353A

Page 1: ...HP UPS Management Module User Guide Part Number 435656 002 September 2007 Second Edition ...

Page 2: ... 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Windows Server 2003 is a trademark of Microsoft Corporation Intel Pentium and Itanium are trademarks or registered...

Page 3: ...Installation overview 26 Installing the agent on Windows operating systems 26 Installing the agent using the GUI method 27 Installing the agent using the silent installation method 31 Reconfiguring the agent on Windows operating systems 32 Installing the agent on Linux operating systems 33 Installing the agent using the installation script 33 Installing the agent using the silent installation meth...

Page 4: ...menu 56 Setup tab 57 My Account menu 57 User Accounts menu 58 Network menu 59 Network Management menu 60 Event Notifications menu 64 Attached Devices menu 67 Power Fail menu 71 Shutdown Events menu 73 Scheduled Shutdowns menu 74 Help tab 75 About menu 76 Contents menu 77 Info Updates menu 77 HP UPS Management Module Service Menu 78 HP UPS Management Module Service Menu overview 78 Accessing the Se...

Page 5: ...e not displayed in Japanese 92 Network attached UPS not discovered 92 No power 93 Non admin users cannot log in through telnet 93 On battery alarm 93 On boost alarm 93 On buck alarm 93 Operating system firewall prevents management module functionality 93 Overload alarm 93 Receiving a security error 94 Redundant status error displays on the Attached Devices screen for a nonredundant configuration 9...

Page 6: ...notice 103 Alert messages 104 UPS alarms 104 Systems Insight Manager integration 107 Systems Insight Manager overview 107 Discovering the management module 108 Configuring HP SIM to receive traps 108 Configuring the management module to send traps to HP SIM 109 Security considerations 110 Security considerations overview 110 Optional power monitoring using SNMP 111 SNMP monitoring 111 Updating the...

Page 7: ...sion For a detailed list of supported UPSs see the HP website http www hp com go rackandpower Features Monitors the status of the UPS and performs diagnostics Manages a graceful shutdown of attached equipment during a utility power failure Manages independent UPS load segments to provide separate power control of connected equipment Prioritizes the timing of equipment shutdown and reboots connecte...

Page 8: ...disk space System memory 64 MB of RAM Operating system 32 bit Microsoft Windows XP Professional with Service Pack 2 Microsoft Small Business Server 2000 with Service Pack 4 Microsoft Windows 2000 Server and Advanced Server with Service Pack 4 Microsoft Windows Server 2003 Standard Edition x86 with Service Pack 2 Microsoft Windows Server 2003 Enterprise Edition x86 with Service Pack 2 Microsoft Win...

Page 9: ...ates of HP UX patches see the HP Patch Firmware Database website http www1 itrc hp com service patch mainPage do Typical hardware configurations The management module can be attached in any of the following configurations Configuration A on page 10 UPS connected serially to devices that monitor manage and control the UPS Configuration B on page 10 UPS connected to devices that monitor the UPS over...

Page 10: ...ged into a load segment of the UPS and is able to monitor manage and control the UPS Item Description 1 Server with UPS Power Protection Agent installed 2 UPS with management module installed Configuration B This figure illustrates a UPS with a management module installed that is connected to the network A server on the same network running the UPS Power Protection Agent monitors the UPS ...

Page 11: ...ower Protection Agent The server is plugged into a load segment of the UPS and is able to monitor manage and control the UPS The management module is also connected to a network where another server running the UPS Power Protection Agent monitors the UPS Item Description 1 Network server with UPS Power Protection Agent installed 2 Server with UPS Power Protection Agent installed that is serially a...

Page 12: ...Overview 12 Configuration D This figure illustrates a redundant configuration with serial connections Item Description 1 UPS A 2 Server 3 Network 4 UPS B Power connection Communication path ...

Page 13: ...Overview 13 Configuration E This figure illustrates a redundant configuration with network connections Item Description 1 UPS A 2 UPS B 3 Server 4 Network Power connection Communication path ...

Page 14: ...Overview 14 Configuration F This figure illustrates a redundant configuration with serial and network connections Item Description 1 UPS A 2 Server 3 Network 4 UPS B Power connection Communication path ...

Page 15: ...rements The following table lists the minimum requirements necessary to operate the web interface Software Browser Web browser on a client Microsoft operating systems Microsoft Internet Explorer 6 0 with Service Pack 1 32 bit only Microsoft Internet Explorer 7 0 32 bit only Red Hat Linux operating system 32 bit only Firefox 1 5 x SeaMonkey 1 0 1 SUSE Linux operating system 32 bit only Firefox 1 5 ...

Page 16: ...Overview 16 Software Browser Monitor resolution Minimum supported resolution of 1024 x 768 16 bit high color maximize browser window for optimal display ...

Page 17: ...cation 17 Component identification Front panel Item Description 1 Serial device connectors 2 Environmental connector for future use 3 Power LED 4 Error LED 5 Reset button 6 Network connector 7 Config Pass Thru connector ...

Page 18: ...No 2 Phillips screwdriver Installing the management module NOTE It is not necessary to power down the UPS before installing the management module 1 Disconnect the communications cable from the option card 2 Remove the two screws securing the option card or cover plate and slide the card or plate out ...

Page 19: ...the alignment channels in the option slot 4 If the UPS is powered up you can be sure that the management module is seated properly and receiving power by verifying that the Power LED is illuminated solid green 5 Secure the management module using the two screws you removed in step 2 ...

Page 20: ...ion Connecting the network cable Connect a standard Ethernet cable between the network connector on the management module and a network jack This connection is used to access the management module remotely through telnet or the web interface The management module also uses the network connection to communicate to the configured agents and to facilitate SNMP based monitoring ...

Page 21: ... RJ 45 cable to the Config Pass Thru connector on the management module This connection is used to configure and access the management module locally through a terminal emulation program Launching a terminal emulation program NOTE HyperTerminal is the serial communication program provided with Microsoft Windows and is used in this section as an example for setting up a terminal emulation session I...

Page 22: ... o Data bits 8 o Parity None o Stop bits 1 o Flow control None Configuring the management module for remote access 1 Be sure that you have connected the network cable Connecting the network cable on page 20 to the management module 2 Be sure that you have connected the configuration cable Connecting the configuration cable on page 21 to the management module and the host computer with an open term...

Page 23: ...ask and default gateway of the HP UPS Management Module 7 Configure web access a On the Network Configuration submenu enter 3 at the prompt to open the Web Access submenu b Use the submenu options to select HTTP default or HTTPS and configure the associated port The default port for HTTP is port 80 and the default port for HTTPS is port 443 8 Configure telnet access a On the Network Configuration ...

Page 24: ... on the adapter 3 Connect the other end of the network cable to a serial device connector on the management module Note the connector number on the management module to which the device is connected 4 Connect the device to a UPS load segment receptacle using the device input power cord or a jumper cable ...

Page 25: ...Installing the HP UPS Management Module 25 5 Press the Reset button on the management module front panel ...

Page 26: ...ting system o Configure the agent exactly as the final replicated systems should be configured o Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process o Change any items that should be unique such as the Management Server IP address through the normal operation of the software The following table summarizes the available i...

Page 27: ...llation menu automatically starts If the AutoPlay feature is disabled explore the CD and double click AUTORUN EXE in the root folder If the software has been downloaded from the HP website http www hp com go rackandpower follow the instructions to unpack the files then locate and run SETUP EXE 2 Select HP UPS Management Module from the side menu 3 Select UPS Power Protection Agent The Welcome scre...

Page 28: ...t 28 5 Read the license agreement select I accept the terms in the license agreement and then click Next The Customer Information screen appears 6 Enter your customer information and then click Next The Choose Destination Location screen appears ...

Page 29: ...ext to install the agent in the default folder that is displayed To specify a different folder click Change navigate to the appropriate folder and then click Next The Ready to Install the Program screen appears 8 Click Install The wizard installs the software ...

Page 30: ...P address or communications port of the management module in the Management Server 1 field This setting ensures that a particular management module executes commands and operating system shutdowns on the computer running the agent If security is not a concern leave this field blank 11 To enable a redundant configuration enter the host name IP address or communications port of the second management...

Page 31: ...con status messages see System tray icon on page 42 NOTE To reconfigure the agent see Reconfiguring the agent on Windows Operating Systems Reconfiguring the agent on Windows operating systems on page 32 Installing the agent using the silent installation method Silent installation is typically used by system administrators who have many installations that are configured identically and require mini...

Page 32: ...te http www hp com go rackandpower 3 From the directory that contains all four files run Setup exe s f DevManRA ini to install silently If the ini file is not located in the same folder as the Setup file run Setup exe s f path DevManRA ini where path is the DevManRA ini file location The following command line parameters can be specified and are applicable for both interactive and silent modes Par...

Page 33: ...ng the agent using the installation script 1 The agent can be installed two ways o If installing the software from the HP Infrastructure Management Pack CD insert the CD into the CD ROM drive of the computer From the console or a terminal window go to the HP UPS Power Protection Agent Linux Agent subdirectory Execute the following installation script SetupRA o If downloading the software from the ...

Page 34: ...erisk to allow any server to connect to the management module If you do not want to configure a second connection enter None Installing the agent using the silent installation method Silent installation is typically used by system administrators who have many installations that are configured identically and require minimal user interaction During a silent installation you will Install an agent th...

Page 35: ...This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website http www hp com go rackandpower 3 From the directory that contains all five files run SetupRA s f path DevManRA ini to install silently Replace path with the DevManRA ini file location The following command line parameters can be specified and are applic...

Page 36: ...zlib zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 3 3 i386 rpm 3 Install the agent using the Linux installation script Installing the agent using the installation script on page 33 or Install the agent using the Linux silent installation method Installing the agent using the silent installation method on page 34 Reconfiguring the agent on Linux operating s...

Page 37: ...and operating system shutdowns on the computer running the agent The script displays Please enter a second server to allow connections from 4 Enter the IP address of a second management module or the path to the second serial device for redundant communication IMPORTANT If you are configuring redundant management modules do not enter an asterisk to allow any server to connect to the management mod...

Page 38: ... module Create a DevManRA ini file for each site This points each agent to the correct management module and is the more secure option Use the DevManRA ini file that is generated in the directory of the application as a template in the agent silent install process Change any items that should be unique such as the Management Server IP address through the normal operation of the software To install...

Page 39: ...iguration ini file used for clean installs When this option is specified the device detection and configuration step is omitted Reconfiguring the agent on HP UX operating systems To reconfigure the management module IP address or serial path run sbin init d DevMan setup Uninstalling components from Windows systems 1 Click Start Settings Control Panel 2 Open Add Remove Programs 3 Select UPS Power P...

Page 40: ...Installing the HP UPS Power Protection Agent 40 NOTE Some files might remain following the uninstallation and can be removed manually ...

Page 41: ...n page 42 in Windows Web browser Use a web browser to access the HP UPS Management Module web interface 1 If necessary configure the management module by a Launching a terminal emulation program on page 21 b Configuring the management module for remote access on page 22 2 Be sure that you have connected the network cable Connecting the network cable on page 20 to the management module 3 Press the ...

Page 42: ...nt and management module are communicating UPS status is normal Software service daemon is not running UPS issues a warning alarm Software is not configured the UPS is not connected or the agent and management module are not communicating UPS issues a critical alarm Signing in to the web interface 1 Enter the user name in the User Name field The default user name is admin 2 Enter the password in t...

Page 43: ...urity alert Secure browsing requires the use of SSL SSL is a protocol layer that lies between HTTP and TCP that provides secure communication between a server and a client and is designed to provide privacy and message integrity SSL is commonly used in web based transactions to authenticate the web server which indisputably identifies the server to the browser SSL also provides an encrypted channe...

Page 44: ...ator After verifying the management module do one of the following Import the certificate and proceed a Click View Certificate The certificate appears b Click Install Certificate The Certificate Import wizard runs c Click Next The Certificate Store screen appears d Select Automatically select the certificate store based on the type of certificate and click Next e Click Finish A message appears ask...

Page 45: ...ally import the file into the browser by clicking Edit Preferences Advanced Security View Certificates Authorities Import Navigating the web interface The web interface is divided into three frames Top frame Contains a Sign Out hyperlink Home tab Logs tab Setup tab and Help tab o Click the Sign Out hyperlink to log out of the interface o Click the Home tab to see the menu options for viewing gener...

Page 46: ...he menu option selected in the left navigation frame Home tab Menu options listed under the Home tab include Overview menu on page 46 Alarms menu on page 48 Identification menu on page 49 Parameters menu on page 51 Manual Control menu on page 53 Overview menu Click Overview in the left navigation frame to display the Overview screen This screen displays overall views of the UPS status NOTE Dependi...

Page 47: ...le is for a single module UPS The following example is for a parallel UPS Battery Input and Output information is displayed on the right side of the screen A status icon indicates the current status of each parameter Icon Parameter status Normal Warning Critical ...

Page 48: ...atus Green Normal Yellow Warning Red Critical Click Help to view online help Alarms menu Click Alarms in the left navigation frame to display the Alarms screen This screen displays the alarms for the UPS The alarms are listed in alphabetical order Each entry includes a description and the date and time at which the alarm most recently occurred The following example is for a single module UPS ...

Page 49: ...l system The parallel system can contain up to six sub units Click Refresh to refresh the screen or click Help to view online help Identification menu Click Identification in the left navigation frame to display the Identification screen This screen contains contact information for the management module and specific device information about the management module and the UPS ...

Page 50: ...HP UPS Management Module web interface 50 The following example is for a single module UPS The following example is for a parallel UPS ...

Page 51: ...m Information tab on page 61 on the Network Management screen Click Refresh to refresh the screen or click Help to view online help Parameters menu Click Parameters in the left navigation frame to display the Parameters screen This screen displays the available UPS parameter values A status icon next to each parameter indicates the current state of the parameter Normal Warning or Critical NOTE Dep...

Page 52: ...HP UPS Management Module web interface 52 The following example is for a single module UPS The following example is for a parallel UPS ...

Page 53: ...attery Test and Restart Management Module NOTE Depending on the specific UPS model this screen will vary The Initiate Battery Test option is not available for all UPSs To initiate a UPS battery test CAUTION Selecting this option might result in an ungraceful shutdown IMPORTANT Do not run a battery test while the UPS is On Battery 1 Select Initiate Battery Test 2 Click Execute Command The results o...

Page 54: ...hile the management module restarts Click Help to view online help Logs tab Menu options listed under the Logs tab include Event Log menu on page 54 Application Log menu on page 56 Event Log menu Click Event Log in the left navigation frame to display the Event Log screen This screen displays a log of the events that have occurred on the UPS such as the UPS switching to battery power The following...

Page 55: ...The date at which the event occurred Time The time at which the event occurred NOTE When the log reaches the maximum of 500 entries new entries overwrite the oldest entries in the log On the Event Log screen Click Download Event Log to export the event log The File Download screen appears o Click Open to view the log in a user selected application o Click Save to save the log file csv to your comp...

Page 56: ...he action Event A description of the application event Date The date at which the event occurred Time The time at which the event occurred NOTE When the log reaches the maximum of 500 entries new entries overwrite the oldest entries in the log On the Application Log screen Click Download Application Log to export the application log The File Download screen appears o Click Open to view the log in ...

Page 57: ...n page 71 Shutdown Events menu on page 73 Scheduled Shutdowns menu on page 74 My Account menu Click My Account in the left navigation frame to display the My Account screen This screen enables you to change your login password To change your password 1 Enter the new password in the Password field 2 Enter the new password again in the Verify Password field 3 Do one of the following o Click Save Set...

Page 58: ...e account information To modify a user name 1 Enter the changed name in the Sign In Name field 2 Enter the user s password in the Password field 3 Enter the password again in the Verify Password field 4 If the user has administrator rights added or removed select or deselect the Administrator checkbox 5 Click Save Settings to save the updated account information To modify a user password 1 Enter t...

Page 59: ...nt module MAC address is displayed on the Network screen for informational purposes To configure the network settings 1 Select a radio button to enable or disable BOOTP By default BOOTP is enabled 2 Change the IP address of the management module 3 Change the network mask of the management module 4 Change the default gateway of the management module 5 Select a radio button to set the date and time ...

Page 60: ...ave the information o Click Undo Changes to undo the changes o Click Help to view online help 10 Click Download Configuration File to save a configuration file you can use to duplicate the settings for this management module on other management modules in your environment NOTE Before saving the configuration file configure all the settings available on the web interface exactly as the duplicated m...

Page 61: ...his name appears throughout the interface application and is used in SNMP traps Use a unique name for each management module 2 Enter the name of the contact person in the Contact Name field 3 Enter the email address of the contact person in the Contact Email field 4 Enter the phone number of the contact person in the Contact Phone field 5 Enter the date that the battery was installed 6 Do one of t...

Page 62: ...ss for up to 10 trap recipients in the IP Address field 3 Enter the community string for each trap recipient 4 Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help 5 Click Send Test Trap to send a test SNMP trap SNMP Managers tab This screen enables administrators to enter information for SNMP managers SNMP ...

Page 63: ...Write community string for each SNMP manager 5 Configure the access type for each SNMP manager o RO Read Only o RW Read Write 6 Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help Remote Access tab This screen enables administrators to enter information for remote access to the management module 1 Configure...

Page 64: ...uld wait before terminating an inactive session b optional Enable retries allowed enter the number of times a user can unsuccessfully log in to the management module before the account is locked and enter the number of minutes to wait between an unsuccessful login and a new login attempt 4 Enable FTP file upload to allow firmware and configuration upgrades 5 Do one of the following o Click Save Se...

Page 65: ...aps are sent for that event To enable all events click the Email checkbox and the SNMP Trap checkbox at the top of each column 2 For each email and SNMP trap enabled enter the number of minutes that should pass between the occurrence of an alert condition and the sending of the notification NOTE If the event clears before the delay time has expired then the event notification is not sent 3 Do one ...

Page 66: ...that messages are marked as being sent from in the From Address field 3 Select the Enable Account checkbox and enter up to 10 email addresses in the Email Address field The addresses should correspond to the persons who should receive email notifications of events that occur 4 Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Hel...

Page 67: ...ipients in the IP Address field 3 Do one of the following o Click Save Settings to save the information o Click Undo Changes to undo the changes o Click Help to view online help 4 Click Send Test Trap to send a test SNMP trap Attached Devices menu Click Attached Devices in the left navigation frame to display the Attached Devices screen This screen enables administrators to manage attached devices...

Page 68: ...No symbol appears in the RU column if a redundant configuration is not configured during the agent installation Icon Status RU The agent is communicating with both UPSs and both UPSs have normal status AS The agent is communicating with the management module RU A warning alarm was generated by either UPS AS The agent version is not compatible and should be upgraded RU The agent lost communication ...

Page 69: ...own a device attached to the UPS To add delete or configure attached devices click Add New Device to display the Add Edit Attached Device screen on page 69 Controlling a load segment To cycle the UPS click Cycle in the Entire UPS section to gracefully shut down and turn on all load segments To control an individual load segment do one of the following in the section that corresponds to the load se...

Page 70: ...he root folder IMPORTANT SDScript command execution can be a very powerful tool and should be tested thoroughly before being used for the first time in response to a power event Not all programs and applications are suitable to be executed as a process especially programs that do not create their own environments Command execution behavior varies by operating system and in general commands to be e...

Page 71: ...eld 10 Do one of the following o Click Save Changes to save the information The newly added device displays under the specific load segment The status icons in front of the device link indicate the redundant configuration status and the communication status between the agent and the management module o Click Undo Changes to undo the changes o Click Delete Device to delete the device o Click Help t...

Page 72: ...d Select the radio button in the Advanced column to configure advanced shutdown settings See Advanced power fail settings on page 72 for more information 2 Enter the amount of time to wait before restarting the attached device in the Restart Settings column This option allows utility power to stabilize and disks in shared storage configurations to spin up before the server restarts 3 Do one of the...

Page 73: ...attery alarm and continues to observe the runtime countdown Shutdown Settings Do Not Shutdown The management module initiates system shutdowns when the UPS issues a low battery alarm The management module observes the Low Battery shutdown delay setting The management module does not initiate any type of system shutdown Power is maintained until the battery is depleted Selecting this option might r...

Page 74: ...ry NOTE If the event clears before the delay time has expired the shutdown is not executed Scheduled Shutdowns menu Click Scheduled Shutdowns in the left navigation frame to display the Scheduled Shutdowns screen This screen enables administrators to view a summary of the set times at which the entire UPS shuts down and restarts To delete a scheduled shutdown 1 Select the checkbox in the Delete co...

Page 75: ...a single shutdown and restart o Daily Schedules a daily shutdown and restart o Weekly Schedules a weekly shutdown and restart 2 Enter the shutdown date if applicable and time in the Shutdown field 3 Enter the restart date and time in the Restart field 4 Click Save Settings to save the information Help tab Menu options listed under the Help tab include ...

Page 76: ...ts menu on page 77 Info Updates menu on page 77 About menu Click About in the left navigation frame to display the About screen This screen displays the hardware version the firmware version and the MAC address for the management module as well as a link to the HP website ...

Page 77: ...e 77 Contents menu Click Contents in the left navigation frame to display the Contents screen This screen provides a list of the links to help topics Info Updates menu Click Info Updates in the left navigation frame to open the HP website ...

Page 78: ...ice Menu Remotely through a telnet session on page 78 Locally through a terminal emulation session on page 79 using an available serial port Telnet session Use a telnet session to access the HP UPS Management Module Service Menu 1 If necessary configure the management module a Launch a terminal emulation program Launching a terminal emulation program on page 21 b Configure the management module re...

Page 79: ... and output the following text RAM test PASS DMA memory to memory test PASS IRQ test PASS Ethernet loopback test PASS Serial loopback test PASS HP UPS Management Module NETWORK INTERFACE PARAMETERS IP address 173 173 173 150 Subnet mask 255 255 0 0 Default gateway 169 254 1 254 HARDWARE PARAMETERS Module Serial number CN85SK000M MAC address 00 13 21 C6 1C BC Copyright C 2006 Hewlett Packard Develo...

Page 80: ...number Submenu Description 1 UPS Monitor Displays UPS status information 2 Network Configuration Enables network configuration for the management module 3 System Configuration Enables you to set the date time and daylight saving time parameters 4 User Accounts Enables you select an entry to set up and configure user accounts s Save New Changes and Restart Saves changes and resets the management mo...

Page 81: ...oad Control Enables you to select an entry to cycle the UPS or to turn on turn off or cycle individual UPS load segments 6 Device Identification Enables you to enter a device name and contact information for the UPS 0 Previous Menu Returns to the previous menu Network Configuration submenu Option number Submenu Description 1 Network Settings Enables you to enter or change network properties for th...

Page 82: ...Configuration Enables you to configure the port for telnet 0 Previous Menu Returns to the previous menu Web Access submenu Option number Submenu Description 1 Protocol Selection Enables you to select HTTP or HTTPS 2 HTTP HTTPS Configuration Enables you to configure the port for HTTP or HTTPS 0 Previous Menu Returns to the previous menu SNMP submenu Option number Submenu Description 1 SNMP Managers...

Page 83: ...ould receive SNMP traps 2 Trap Community String Enables you to enter or change the community strings of a server that should receive SNMP traps 3 Enable Disable Trap Enables or disables an SNMP traps receiver 0 Previous Menu Returns to the previous menu Emails submenu Option number Submenu Description 1 Change SMTP Settings Enables you to enter or change SMTP settings in the SMTP Settings submenu ...

Page 84: ... log in to the module before the account is locked 3 Lock out Period After x Retries Enables you to enter the number of minutes to wait between an unsuccessful login and a new login attempt 4 Reset Login Retry Count For All Users Enables you to reset all locked out sessions 0 Previous Menu Returns to the previous menu System Configuration submenu Option number Submenu Description 1 Date Time Confi...

Page 85: ...cription 1 Change Date Enables you to enter or change the date manually 2 Change Time Enables you to enter or change the time manually 0 Previous Menu Returns to the previous menu Daylight Saving Changes submenu Option number Submenu Description 1 Enable Disable Daylight Saving Time Enables you to enable or disable daylight saving time 2 Change Time Offset Enables you to configure the amount of ti...

Page 86: ...HP UPS Management Module Service Menu 86 Option number Submenu Description 3 Administrator Privilege Enables you to designate a user as an administrator 0 Previous Menu Returns to the previous menu ...

Page 87: ...m ia32el 1 3 2 ia64 rpm ia32el 1 6 13 el5 ia64 rpm glibc glibc 2 3 4 2 19 i686 rpm glibc 2 3 4 2 25 i686 rpm glibc 2 3 4 2 36 i686 rpm glibc 2 5 12 i686 rpm zlib zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 1 2 1 2 i386 rpm zlib 1 2 3 3 i386 rpm 3 Install the agent using the Linux installation script Installing the agent using the installation script on page 33 or Install the agent...

Page 88: ...n 1 Be sure that the IP address and port number are correct The default port number for non secure browser connection is port 80 The default port number for secure SSL browser connection is 443 2 Be sure that the web interface HTTP HTTPS is enabled on the management module Browser incorrectly displays English or Japanese characters Possible Cause Another user with different language settings logs ...

Page 89: ...security warning Email notifications are not received from an HP UX server Action Add the IP address of the email server to the host file of the computer running the UPS Power Protection Agent Error LED illuminates or flashes Action Press the Reset button on the management module front panel If the problem persists contact an authorized service provider The following table lists the error conditio...

Page 90: ...must also be enabled per event on the Event Notifications screen Event Notifications menu on page 64 FTP error messages appear when connecting through Linux Symptom When connecting to FTP through Linux error messages about bad commands appear Action The user can log in although the error messages appear Flash update fails over a serial connection Action Disable any serial port being configured dur...

Page 91: ...voltage Possible Cause When executing a battery test the parameters might show incorrect information Action Verify the parameters after the battery test is complete InstallShield error code 6001 appears during setup Symptom During installation or upgrade the following error message appears Possible Cause A previous installation of any product using InstallShield might have corrupted some of the In...

Page 92: ...the batteries Replace the batteries if necessary Manual Load Dumped alarm not working Symptom For the R3000 XR turning off the UPS from the front panel does not result in a Manual Load Dumped alarm Possible Cause The Manual Load Dumped alarm is not supported on this model Action No action is required Messages from the Messenger Service are not displayed in Japanese Possible Cause The Messenger Ser...

Page 93: ...the UPS The UPS boosts the voltage up to acceptable limits Action For information on Boost mode refer to the UPS documentation On buck alarm Possible Cause The input voltage is too high for the UPS The UPS bucks the voltage down to acceptable limits Action For information on Buck mode refer to the UPS documentation Operating system firewall prevents management module functionality Symptom The mana...

Page 94: ... for the management server that should communicate with the agent To allow any management server to connect to the agent select Any Server from the dropdown box in Windows or enter an asterisk where prompted for Linux or HP UX 3 For a nonredundant configuration be sure that no second management server is specified for communication with the agent 4 Close the configuration program and check the Att...

Page 95: ...econfigure the management server information on the agent 1 Open the agent configuration program for your operating system o Windows Reconfiguring the agent on Windows operating systems on page 32 o Linux Reconfiguring the agent on Linux operating systems on page 36 o HP UX Reconfiguring the agent on HP UX operating systems on page 39 2 Enter the correct IP address host name communications port or...

Page 96: ...n Verify that the UPS is connected to the correct communications port COM1 COM2 and so on Verify that no other software or processes are accessing the communications port to which the UPS is attached Verify that you are using the communications cable that came with the UPS Verify that resources for the selected communications port such as I O port or IRQ are not shared with other devices Try a dif...

Page 97: ...work Unable to reboot the machine Possible Cause The system hangs when the InstallShield wizard for the UPS Power Protection Agent is left open and minimized during the attempted reboot Action Manually power off the machine Unable to set event delays using telnet Action Event delays must be set using the HP UPS Management Module web interface Unable to start the HP UPS Power Protection Agent for L...

Page 98: ... management module log files to obtain specific error information 2 Check the input voltage and reconfigure the UPS For more information about configuring the UPS see the UPS documentation or Contact a qualified electrician to verify that the utility power is suitable for the UPS 3 Rediscover the UPS so that the management module reads the new nominal voltage and shows the correct limits on the gr...

Page 99: ... service_locator In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a...

Page 100: ...ample personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the la...

Page 101: ... Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6...

Page 102: ...e product This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany This symbol on the product or on its packaging indicates that this product must not...

Page 103: ...Regulatory compliance notices 103 Japanese notice BSMI notice ...

Page 104: ...ent battery or system damage A battery problem has been detected A battery test has been executed and the battery failed the test The charger circuit has detected possible bad batteries or an open circuit in connections to the batteries Battery Low The battery voltage level has dropped below the predetermined low battery warning level Bypass Failure The bypass input voltage is not available for tr...

Page 105: ...d inverter output voltage is less than the lower voltage limit specification for normal operation The inverter module has failed its power up self test or its continuous self test Inverter fault The inverter has failed The inverter output has failed and cannot support the load The reasons for this alarm are for example inverter over or under voltage over or under frequency distorted waveform and o...

Page 106: ...The inverter can only sustain this overload for a short time without shutting down because of overheating Remote Agent Not Connected A Remote Agent is not communicating with the management module to which it is associated Shutdown Imminent The UPS has entered a state where it might abruptly shut down without further notice It might continue to operate indefinitely even with this alarm being issued...

Page 107: ...functionality enables administrators to easily launch the web interface of the module in context For example if the management module detects an alarm condition the module can send a trap to HP SIM with an attached hyperlink that routes users directly to the Overview screen for the attached UPS Conveniently launch the management module web interface from within HP SIM o All Systems page All discov...

Page 108: ...WsDisc_README txt for a description of entries in this file and how to add or remove additional web server ports used for discovery and identification The following are actual web server ports enabled by default To remove them from the discovery process comment out the line with a or remove it You will need to restart the HP SIM service for the changes to take effect In addition you will need to r...

Page 109: ...stems Insight Manager mibs command line 4 Enter HP Systems Insight Manager mibs mxmib at the command line and verify that the new MIB is listed NOTE For more information on uploading and registering a MIB in HP SIM refer to the HP Systems Insight Manager Technical Reference Guide located on the HP Management CD Configuring the management module to send traps to HP SIM 1 Add the HP SIM server as an...

Page 110: ... user name and password which should be kept properly secured Each account can be given different access levels providing different capabilities Ensure that the appropriate access level is granted to users Browsing to the management module can be done using SSL which encrypts the data between the browser and management module The module is supported by a 128 bit encryption level SSL also provides ...

Page 111: ...oring supports the RFC 1628 MIB and the HP Power MIB CPQPOWER MIB Using the SNMP submenu on page 82 1 Configure the third party SNMP manager to monitor the HP UPS Management Module 2 In the third party SNMP manager configure the HP UPS Management Module information to be monitor by the SNMP manager The HP Power MIB CPQPOWER MIB can be downloaded from the HP website http www hp com go rackandpower ...

Page 112: ...d you can update the firmware using the bootloader This process is only available when the application is damaged To update the firmware from the bootloader 1 Be sure that you have connected the configuration cable Connecting the configuration cable on page 21 to the management module and the host computer 2 Launch a terminal emulation program such as HyperTerminal Launching a terminal emulation p...

Page 113: ...ter an asterisk where prompted for Linux or HP UX d Close the configuration program 3 Configure the agent information on both management servers using the management module web interface a Access the web interface through a web browser on page 41 or the system tray icon on page 42 in Windows b Log in to the web interface Signing in to the web interface on page 42 The web interface appears c Click ...

Page 114: ... return to the Attached Devices screen h Repeat steps e through g to configure the agent information on the second management server 4 Verify that the agent is communicating with both UPSs on the Attached Devices screen Attached Devices menu on page 67 ...

Page 115: ...dules to have identical settings using an uploadable configuration file Configure a management module with the desired settings and download the file necessary for mass configuration using the Network screen Network menu on page 59 Download the HP UPS Management Upgrade Utility on the HP website http www hp com go rackandpower and follow the attached instructions ...

Page 116: ...t memory access DRAM dynamic random access memory EEPROM electrical erasable programmable read only memory EPO emergency power off FTP file transfer protocol HTTP hypertext transfer protocol HTTPS hypertext transfer protocol secure sockets I O input output iLO Integrated Lights Out IP Internet Protocol IRQ interrupt request ...

Page 117: ...tocol POST Power On Self Test RAM random access memory SIM Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol SSL Secure Sockets Layer TCP Transmission Control Protocol TFTP Trivial File Transfer Protocol UPS uninterruptible power system ...

Page 118: ...ed 11 configuration network 10 configuration redundant 12 13 14 15 94 113 configuration serial 10 configuring multiple units 115 configuring remote access 22 connecting devices 23 connectors illustrated 17 contact information 61 99 Contents menu 77 controlling a load segment 69 D date and time 59 85 Date Time Configuration submenu 84 Daylight Saving Changes submenu 85 daylight saving time setting ...

Page 119: ... browser 42 Logs tab 54 M MAC address viewing 49 59 76 mail server setting up 66 management module components 17 management module discovering 108 Manual Control menu 53 Manual Date Time submenu 85 mixed configuration 11 modifications FCC notice 101 modifying a user account 58 monitor resolution 15 My Account menu 57 N navigating 45 navigating the Service Menu 79 network cable connecting 20 Networ...

Page 120: ...P Settings submenu 83 SNMP Managers NMS submenu 82 SNMP Managers tab 62 SNMP monitoring 111 SNMP submenu 82 SNMP trap notifications setting up 67 107 108 SNMP trap receivers configuring 62 SNMP Traps submenu 83 SNMP Traps tab 67 SSL browser security alert 43 supported hardware configurations 9 System Configuration submenu 84 System Information tab 61 system requirements overview of 8 system status...

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