MAN1106-07-EN_XL+_UserManual
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CHAPTER 22: TROUBLESHOOTING / TECHNICAL SUPPORT
Chapter 22 provides commonly requested troubleshooting information and checklists for the
following topics.
-
Connecting to the XL+ OCS controller
-
Local controller and local I/O
-
CsCAN Network
-
Removable Media
If this information is not enough, please contact Technical Support at the locations indicated at
the end of this chapter.
22.1 Connecting to the XL+ OCS
Cscape connects to the local controller automatically when the serial connection is made. The
status bar below shows an example of a successful connection. This status bar is located in the
bottom right hand corner of the Cscape window.
In general, the Target number should match the Local number. The exception to this is when
the controller is being used as a "pass through" unit where other controllers on a CsCAN
network could be accessed through the local controller.
Determine connection status by examining feedback next to Local & Target in the status bar
of Cscape.
Table 22.1
–
Cscape Target & Local Numbers
Local: ###
If a number shows next to Local then communication is established to the local controller.
Local: No Port
Cscape is unable to access the COM port of the PC. This could mean that Cscape is configured
for a COM port that is not present or that another program has control of the COM port. Only
one Cscape window can access a port at a time. Subsequent instances of Cscape opened will
indicate No Port.
Local: No Com
Cscape has accessed a PC COM port, but is not communicating with the controller. This
typically occurs when the controller is not physically connected.
Local: ???
Unknown communication error. Close Cscape, power cycle the controller and reopen Cscape
with a blank project. Check Local.
Target: #(I,R,D)
If I (idle), R (run), or D (do I/O) shows next to Target number then communication is
established to the target controller.
Target: #(?)
Communication is not established to the target controller. Check node ID of controller and
set Target to match. Make sure local connection is established.
