Hobby Vantana 2018, Manual

Page: 112 / 207

7. Electrical Installations 111
The MyHobby App is available in the following countries:
Possible errors Suggested solution Other
The app cannot be found in the store. Check the settings on the device; write MyHob -
by as one word and not two.
Check the app settings in the respective
country.
The Hobby Connect Box is not recogni -
sed.
Check whether the device is connected to
the power system.
The red and green LED lights must blink in
the upper left-hand corner.
The box is connected to the power sys -
tem, but it is not recognised.
Check the data cable on the box. Restart
the device by separating it from the power
supply system for 10 seconds and then
reconnecting it.
Contact your dealer.
Logged into the app, but the box is in
offline mode.
Have your dealer check GSM and GSM
reception.
If necessary, change the location and then
check again.
Only the air-conditioning system is not
recognised.
Go to your dealer and have the control
panel software checked.
Your dealer can update the control panel
software.
The connection was interrupted. Disconnect the power cable from the box
for 10 seconds and then restart.
Still no connection: have your dealer
check the data.
App connection exists, but elements in the
vehicle do not react to switching.
Check whether the HobbyConnect icon
is displayed on the TFT control panel. If
necessary, exit from the demo mode.
If no icon is visible, check the power sup -
ply. If necessary, disconnect it briefly.
Hobby code does not work. Enter again. Be careful to use the correct
upper and lower case spelling.
Should several attempts fail, contact your
dealer.
Bluetooth connection does not work. Check the settings on your mobile device
to ensure that Bluetooth has been activa -
ted.
If the distance to the vehicle is too great,
have your dealer check this.
Possible errors