Warranty Certificate
HIOKI
Model
Serial number
Warranty period
Three (3) years from date of purchase ( _ / _ )
Customer name:
Customer address:
Important
• Please retain this warranty certificate. Duplicates cannot be reissued.
• Complete the certificate with the model number, serial number, and date of purchase, along with your name and
address. The personal information you provide on this form will only be used to provide repair service and information
about Hioki products and services.
This document certifies that the product has been inspected and verified to conform to Hioki's standards.
Please contact the place of purchase in the event of a malfunction and provide this document, in which case Hioki will
repair or replace the product subject to the warranty terms described below.
Warranty terms
1. The product is guaranteed to operate properly during the warranty period (three [3] years from the date of purchase).
If the date of purchase is unknown, the warranty period is defined as three (3) years from the date (month and year) of
manufacture (as indicated by the first four digits of the serial number in YYMM format).
2. If the product came with an AC adapter, the adapter is warrantied for one (1) year from the date of purchase.
3. The accuracy of measured values and other data generated by the product is guaranteed as described in the product
specifications.
4. In the event that the product or AC adapter malfunctions during its respective warranty period due to a defect of
workmanship or materials, Hioki will repair or replace the product or AC adapter free of charge.
5. The following malfunctions and issues are not covered by the warranty and as such are not subject to free repair or
replacement:
-1. Malfunctions or damage of consumables, parts with a defined service life, etc.
-2. Malfunctions or damage of connectors, cables, etc.
-3. Malfunctions or damage caused by shipment, dropping, relocation, etc., after purchase of the product
-4. Malfunctions or damage caused by inappropriate handling that violates information found in the instruction manual or
on precautionary labeling on the product itself
-5. Malfunctions or damage caused by a failure to perform maintenance or inspections as required by law or
recommended in the instruction manual
-6. Malfunctions or damage caused by fire, storms or flooding, earthquakes, lightning, power anomalies
(involving voltage, frequency, etc.), war or unrest, contamination with radiation, or other acts of God
-7. Damage that is limited to the product's appearance (cosmetic blemishes, deformation of enclosure shape,
fading of color, etc.)
-8. Other malfunctions or damage for which Hioki is not responsible
6. The warranty will be considered invalidated in the following circumstances, in which case Hioki will be unable to perform
service such as repair or calibration:
-1. If the product has been repaired or modified by a company, entity, or individual other than Hioki
-2. If the product has been embedded in another piece of equipment for use in a special application (aerospace,
nuclear power, medical use, vehicle control, etc.) without Hioki's having received prior notice
7. If you experience a loss caused by use of the product and Hioki determines that it is responsible for the underlying issue,
Hioki will provide compensation in an amount not to exceed the purchase price, with the following exceptions:
-1. Secondary damage arising from damage to a measured device or component that was caused by use of the product
-2. Damage arising from measurement results provided by the product
-3. Damage to a device other than the product that was sustained when connecting the device to the product
(including via network connections)
8. Hioki reserves the right to decline to perform repair, calibration, or other service for products for which a certain amount
of time has passed since their manufacture, products whose parts have been discontinued, and products that cannot be
repaired due to unforeseen circumstances.
HIOKI E.E. CORPORATION
18-07 EN-3
www.
GlobalTestSupply
.com
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