www.heinner.com 240W, 50/60Hz, 220-240V
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X. TROUBLESHOOTING
1. WHEN THERE IS NO POWER TO THE JUICER:
Check if the power cord is properly plugged in. Check if the drum lid and the juicing bowl
are properly assembled.
Check if the top-set and the base are properly assembled.
Juicer will not operate if parts are not assembled properly.
2.
LOW JUICE YIELD:
Different ingredients hold different amounts of fluid that will yield different amounts of
juice. If the ingredients are not fresh, they may contain reduced amounts of fluid, which will
yield less juice.
Check if the compression silicone is firmly inserted.
If the ingredient itself has low water content, it may help to soak it in water before juicing.
If juicing ingredients with small seeds, after a few servings, it may reduce the juice yield. For
best result, disassemble and wash the top-set in between juicing.
If there is seed residue on the bottom of the strainer, this can affect juicer performance and
the overall juice yield.
3. THERE IS TOO MUCH PULP IN THE JUICE:
When continuously juicing, and depending on the ingredient, the juice may contain a lot of
fine pulp.
To reduce the fine pulp, clean the top-set frequently and extract the pulp.
Use a mesh strainer and put the juice through it to collect the unwanted pulp.
If the strainer and the screw are damaged and affecting the juicer's performance, it is
recommended the parts be replaced.
*
The lifetime of each part may vary depending on length and method of use and
ingredients extracted.
If too many ingredients are inserted at the same time, it may cause the juicer to stop
frequently. This can lead to pulpy juice. Insert the ingredients slowly and few at a time.
4. THE DRUM LID WILL NOT CLOSE:
Make sure the juicing screw is pushed all the way in to the strainer in order for the drum lid
to close properly.
If the juicing screw is not properly in position, the drum lid may not close.