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Hasler HJ830, Operating Manual

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Hasler HJ830 Operating Manual Download Page 106

106 

User Manual Version 3.1  

 

Protocol 
code 

Display message 

Cause 

028 

ERROR PEN BOARD CALL 
SERVICE 

CODE: 28 

Error on the pen board 

Elimination 

•

 

Check for the SCSI cable if 
any contacts are bent 

•

 

Make sure that the SCSI cable 
is tightly screwed to the 
printer and the print unit 

•

 

Call service 

 

 

Pos: 78.25 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/29_ERROR_CARTRIDGE_#_CHECK_CONNECTION @ 2\mod_1265618885914_912.doc @ 11347 @  

Protocol 
code 

Display message 

Cause 

029 

ERROR CARTRIDGE # CHECK 
CONNECTION! 

CODE: 29 

Connection between cartridge 
contacts and pen board contacts 
is faulty 

Elimination 

•

 

Take out the Cartridge and clean the contacts of the Cartridge and 
the contacts in the pen board. Insert the Cartridge again and press 
the 

 

Ok button. The printer will do another connection test.  

If the contact problem could not be solved, the message 

THE 

PROBLEM IS NOT SOLVED!

 may appear. Please try another ink 

Cartridge.  
If the problem is still not solved, call service. 

Pos: 78.26 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/30_RAM_ERROR_Call_Service @ 2\mod_1265618941710_912.doc @ 11350 @  

 

Protocol 
code 

Display message 

Cause 

030 

RAM ERROR CALL SERVICE 

CODE: 30 

RAM error on CPU board 

Elimination 

•

 

Call service 

 

Pos: 78.27 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/31_PRINTER_ERROR_WRONG_BOARD/FIRMWARE @ 2\mod_1265618996662_912.doc @ 11353 @  

 

 

Protocol 
code 

Display message 

Cause 

031 

PRINTER ERROR WRONG 
BOARD/FIRMWARE 

CODE: 31 

Board – Firmware – PCB do not 
match 

Elimination 

•

 

Load the correct firmware 
version 

 

Pos: 78.28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/32_MACRO_LOADING_ERROR_RAM_MEMORY_IS_FULL! @ 2\mod_1265619042535_912.doc @ 11356 @  

Summary of Contents for HJ830

Page 1: ...Operating Guide HASLER America s better choice Mailing Systems And Solutions HJ830 Inkjet Printer 08 20 2011...

Page 2: ...s implemented a program for the recycling of worn machines and machines at the end of their lifetime Contribute in a res ponsible way to the environmental protection by consulting your retailer intern...

Page 3: ...t liable for any damage or disturbance resulting from the use of options or accessories which are not original products or do not have the express approval of the manufacturer Pos 3 Allgemeines 0 0a_N...

Page 4: ...er cable 16 3 4 2 How to mount the paper feed ramp and the side guides 17 4 Description of device 18 4 1 Application range 18 4 2 Description of functions 18 4 3 The Operator Panel 19 4 3 1 Key panel...

Page 5: ...the pen board contacts 91 8 1 3 How to reset the printer 92 8 1 4 Troubleshooting 93 8 2 The device cannot be turned on 93 8 2 1 No or only very weak printout with new ink cartridges 94 8 2 2 Printed...

Page 6: ...connection 133 11 3 2 Ethernet connection 134 11 3 3 How to identify the USB port used by the printer 135 11 4 How to test the Ethernet connectivity 136 11 4 1 Sample settings for Ethernet connection...

Page 7: ...Figure 15 Printing flush to the top edge of a material 32 Figure 16 Print area on C5 envelope 32 Figure 17 Print position on C4 not possible with NOR setting 33 Figure 18 Print position on C4 possibl...

Page 8: ...9 Local Area Connection Properties 88 Figure 50 TCP IPv4 settings 88 Figure 51 Cleaning the nozzle plate 90 Figure 52 Nozzle plate and contacts 90 Figure 53 Pen board contacts 91 Figure 54 Position of...

Page 9: ...ine must also be familiar with the operating manual Store this manual in a safe place where it is easily accessible for future reference at any time Pos 8 Bedienungsanleitungen Ger te neutral 1 1_ 2_P...

Page 10: ...C C1 C2 C3 print unit Unit U U1 U2 A print unit always consists of three ink cartridges print media width expansion of the print media in transport direction print media height expansion of the print...

Page 11: ...uitable for outdoor use Pos 15 Bedienungsanleitungen Ger te neutral 2 1e_Allgemeine Sicherheitshinweise_Elektrische Gefahren_ZWEIPOLIG 0 mod_1242736827372_912 doc 1718 Electrical Hazards The power cab...

Page 12: ...s entered the device When the device has been dropped knocked over or the housing is damaged When there is a significant change in the performance of the machine Pos 17 Bedienungsanleitungen Ger te ne...

Page 13: ...smooth and level surface that is larger than the printer When placing the machine make sure that there is enough clearance around it so that you can access all connections easily The floor space for t...

Page 14: ...mod_1242739526953_912 doc 1770 2 3 2 Delivery The Hasler HJ830 is delivered in appropriate packaging so that it reaches its destination without damage via a regular mode of transport Transportation an...

Page 15: ...6821391355_912 doc 29981 Pos 24 Bedienungsanleitungen Ger te spezifisch Labeler L326 4 1_Ger te bersicht_L326 0 mod_1250853155201_6 doc 2820 Figure 1 Overview frontside 1 Paper feed ramp 6 Print unit...

Page 16: ...ng the power cable 1 mod_1264168527578_912 doc 10766 3 3 4 1 Connecting the power cable Pos 31 Bedienungsanleitungen Ger te neutral 5 2b_Warnhinweis Netzkabel 0 mod_1246016358876_912 doc 1980 Power ca...

Page 17: ...s Insert the paper side guides and the feed ramp into the slots of the plate as shown in Figure 3 Fix the guides and the ramp by turning the black knob by 90 Figure 3 Mounting Pos 33 Bedienungsanleitu...

Page 18: ...is a inkjet print system that is designed for industrial and professional printing Different conveyor belts can be placed behind the printer The device can be used in connection with an IBM compatible...

Page 19: ...he status of the printer LED Status indication Green Online Printer is Online Blue Offline Printer is Offline Orange Warning Printer displays a warning message Red Error Printer displays an error mess...

Page 20: ...nus and increasing values in menus Arrow right Paper Length Navigation to the right Arrow down Clean Heads Downwards navigation in menus and decreasing values in menus Arrow left Run Paper Navigation...

Page 21: ...one page and measure the size of the page The measured size will be shown in the display The L indicates that the measured page size will be locked in the printer so that the page size cannot be chang...

Page 22: ...arrow down keys and then hit the arrow left or arrow right key to show the other items of this line Display lines and data Description 1 Counters This line shows one of the following counters Job Cur...

Page 23: ...print quality setting sent from the PC is ignored To lock this setting select this line and press the Ok key for three seconds A symbol appears next to the quality setting showing that it is locked n...

Page 24: ...ng the arrow down key and then hit the Ok key 9 Ink level cartridge The height of the bars shows the calculated amount of ink left per cartridge To see the exact percentage of ink left select one of t...

Page 25: ...ated on the rear side of the device The printer will start an initialization and present the following messages from top to bottom Message Note Loader 01 Version 1 1 xx Initialization of the monitor s...

Page 26: ...estraining lever completely Take the ink cartridge out of the packaging and remove the protection tape from the print nozzles Insert the ink cartridges one after another with the print nozzles facing...

Page 27: ...hin medium e g single sheets with 100 g m two pieces under the fingers Envelopes put the thickest part of the envelope flap under the fingers When using a narrow medium put two or more pieces next to...

Page 28: ...lose to the medium so that it cannot run askew when it is pulled into the printer The side guides should not clamp the medium When using very narrow media you can turn one paper side guide by 180 see...

Page 29: ...for further information 4 Adjust the paper feed ramp Set the tilt of the paper feed ramp according to your material flexible material small width steep tilt inflexible material large width flat tilt P...

Page 30: ...gure 12 Adjusting the printer to the material thickness Pos 52 Bedienungsanleitungen Ger te spezifisch Drucker AS 830 5 6_ 2_How to position the print unit_AS 830_930 2 mod_1268645846866_912 doc 13419...

Page 31: ...15 mm 0 59 wide area next to the side wall of the machine inside which cannot be printed This area is marked grey in Figure 14 below To print next to the top edge of a material please position the mat...

Page 32: ...3 1 Figure 15 Printing flush to the top edge of a material 5 5 1 Sample print area positions The possible print area on a C5 envelope is shown in Figure 16 below Figure 16 Print area on C5 envelope un...

Page 33: ...re 17 and Figure 18 for an example using the REV setting to print in the desired position on a C4 envelope Figure 17 Print position on C4 not possible with NOR setting Figure 18 Print position on C4 p...

Page 34: ...ow to set the print direction orientation Depending of the direction in which the products are fed into the printer it could become necessary to turn the direction of the printed image by 180 The Hasl...

Page 35: ...ttle gaps or thin white lines Some print nozzles may be clogged Please use the CLEAN HEADS Quick Arrow down function to purge the nozzles You may also clean the nozzles using a cleaning cloth Please s...

Page 36: ...n Ger te spezifisch Drucker Men punkte Drucker 0000 Inhaltsverzeichnis_Men _Drucker 0 mod_1253108250855_912 doc 3380 QUICK MENU 39 PRINTER RESET 39 CLEAR PRINT QUEUE 40 REPEAT PAGES 40 PAPER MEASUREME...

Page 37: ...LINEFEED 61 LINE SPACING 61 SERVICE 62 SELECT TEST PATT 62 HARDWARE TEST 62 Display 62 Keyboard 62 Ram 63 Ram Contin 63 NV Ram Cont 63 Encoder 63 Speed Measurment 63 Paper Sensor 63 Sensor Paper Run 6...

Page 38: ...ING DUMP 72 INPUT BUFFER DUMP 73 DEALER 73 SHOW ERORR MESSAG 73 SHOW WARNING MSGS 73 LANGUAGE 74 SETTING 75 Pos 60 2 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 1 0_0000_Men _Dr...

Page 39: ...s Current transfer rate in bytes per second o Data s Average transfer rate in bytes per second Total Data Total data transferred in bytes Time ms Total time elapsed in seconds If your print job is lar...

Page 40: ...ta of the last printouts in its memory After a print stop the printer will go into Offline mode Select REPEAT PAGES in the QUICK MENU and hit the Ok key Using the up or down arrow keys choose how many...

Page 41: ...Quick Men 2_6009_TEST PRINT 0 mod_1254923966653_912 doc 5286 TEST PRINT The printer will do test prints with the set test pattern To see which pattern is set go to the menu SERVICE SELECT TEST PATT P...

Page 42: ...n mm s millimetres per second and feet per minute This function is used to check the set transport speed Select SPEED MEASUREMENT in the QUICK MENU and hit the Ok key Hit the Cancel key to stop the me...

Page 43: ...the main menu Here you can access the following menus PRINTER CONFIG JOB PARAMETERS SERVICE LANGUAGE SETTING Pos 60 14 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 1 1_1000_Men _...

Page 44: ...ll perform a purge print a purge image onto a product and then start with the first page of the print job off 1st Default off Pos 60 17 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Druck...

Page 45: ...P ALIVE maintenance function helps to avoid that by printing a pattern of dots across the whole page Test before a print job Please perform a few test prints with this function to make sure that the v...

Page 46: ...facturing tolerances can be balanced via the software of the control device Calibration can only be carried out at the installed device and can therefore not be performed by the manufacturer Figure 21...

Page 47: ...et between the print units Positive values will shift the print start of cartridge C1 a step to the right relatively to cartridge C2 negative values will move it to the left relatively to cartridge C2...

Page 48: ...ge and the printed bars See Figure 22 below Enter the measured distance in the printer menu and press the Ok button Figure 22 ADJUST TOF test print Pos 60 25 Bedienungsanleitungen Ger te spezifisch Dr...

Page 49: ...default settings have to be changed in the BOOT DEFAULTS menu Pos 60 28 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_1504_PC PROGRAMM 0 mod_1254489913867_912 doc 4168 PC PR...

Page 50: ...8 50 252 Default USB Pos 60 31 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_1517_PAGE DATA SIZE_FROM_FW_4 8 3 mod_1297871830429_912 doc 30350 PAGE DATA SIZE This menu is us...

Page 51: ...tter above the correspond ink level bar e g v for Versatile Black Special application inks Some special application ink parameters are only available by feature update Please contact your authorized H...

Page 52: ...me The temperature affects the viscosity of the ink Providing a constant temperature can improve the print quality off on Default on Pos 60 36 Bedienungsanleitungen Ger te spezifisch Drucker Men punkt...

Page 53: ...ker 3 4 3_1702_SET PAP TOLERANCE_non LOG Ger te 0 mod_1254908137717_912 doc 4701 SET PAP TOLERANCE Use this feature to set the tolerance of the measured paper length The tolerance can be varied in nin...

Page 54: ...9186_912 doc 4725 BEEPER Here you can adjust the acoustic warn signals beeper of the printer Option Note off No acoustic warnings short Acoustic warning by a short beep signal 2 s large Acoustic warni...

Page 55: ...ate increases from 1x3D minimum to 6x6D maximum Print quality Note Possible speed depending on printer type 6x6D 600 x 600 dpi Up to 0 54 m s 106 2 ft min 6x3D 600 x 300 dpi Up to 0 54 m s 106 2 ft mi...

Page 56: ...60 50 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_2202_AUTO PAP SPEED 0 mod_1254914052452_912 doc 4891 AUTO PAP SPEED This feature is used to set if and how the printer s...

Page 57: ...punkte Drucker 2 2_2300_LAYOUT 0 mod_1254831971240_912 doc 4345 LAYOUT Here you can configure different layout settings directly in the printer menu These manual settings were made for users that pri...

Page 58: ...0 mod_1254831974770_912 doc 4349 FONT PARAMETERS Pos 60 58 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_2401_FONT 0 mod_1254914552628_912 doc 4935 FONT This feature is used...

Page 59: ...Ger te spezifisch Drucker Men punkte Drucker 2 2_2500_2501_TYPE OF BARCODE_FROM_4 8 with IMB 3 mod_1298294457092_912 doc 30505 TYPE OF BARCODE You can choose between different predefined bar code sys...

Page 60: ...asured manually If the material separation and transport is not setup correctly turning off the paper sensor can cause misprints Default On Pos 60 64 Bedienungsanleitungen Ger te spezifisch Drucker Me...

Page 61: ...a modern Microsoft Windows computer with layout software like Flex Mail or Bulk Mailer it is not necessary to use this menu Pos 60 69 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker...

Page 62: ...Pos 60 75 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3201_Display 0 mod_1254916088030_912 doc 5031 Display This feature is used to check the functionality of the printer...

Page 63: ...e actual measured speed in the display Pos 60 82 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3219_Paper Sensor 0 mod_1254916094577_912 doc 5067 Paper Sensor This feature i...

Page 64: ...an repeat the test Pos 60 85 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3235_Prewarming 1 mod_1255684370577_912 doc 6659 Prewarming The Prewarming function of the printer...

Page 65: ...version For example 4 7 00 Pos 60 90 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3302_Version 2 mod_1271145334852_912 doc 14521 Version Shows if the printer is a speciall...

Page 66: ...ion main board version assembly type Pos 60 96 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3310_1_USB REV _ONLY_619 1 mod_1259848205834_912 doc 8133 USB rev Shows the firm...

Page 67: ...address Media Access Control address of the printer This value is a preset and cannot be changed For example 32D2C4FFFFFF Pos 60 102 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker...

Page 68: ...nleitungen Ger te spezifisch Drucker Men punkte Drucker 3 4 3_3401_Alignment Horiz 0 mod_1254916087046_912 doc 5019 Alignment Horiz The device will print a special test pattern that shows the horizont...

Page 69: ...model these patterns are printed onto a different number of pages Pattern A visualizes the condition of each cartridge contact for every cartridge in a grid patter see Figure 26 below Figure 26 Patte...

Page 70: ...ct 10 c2 no connection on contact K Figure 28 Cartridge contacts In print pattern B every nozzle of each cartridge prints a small dot Interruptions in the line of dots indicate clogged nozzles Figure...

Page 71: ...3_3410_Print char set 0 mod_1254837948450_912 doc 4637 Print char set The printer will print the currently selected printer internal character set Figure 31 Sample character set print Pos 60 112 Bedi...

Page 72: ...ent page as well as the total number of pages see Figure 32 In the case of problems the setting dump provides useful information Option Note Print settings Prints the current printer settings Send set...

Page 73: ...to stop the print Figure 33 Sample Input Buffer Dump print Pos 60 114 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Drucker 2 2_3700_DEALER 0 mod_1254918746950_912 doc 5233 DEALER This m...

Page 74: ...ollowing languages for the printer menu English Deutsch Francais Italiano Espaniol Chinese only available in the Asian version Pos 60 118 Bedienungsanleitungen Ger te spezifisch Drucker Men punkte Dru...

Page 75: ...ing Here no modifications can be executed The settings No 1 to No 9 may be set individually The modifications will be automatically saved for the selected setting number The settings are maintained in...

Page 76: ...et interface The printer will work either with the USB interface or with the Ethernet interface The two interfaces cannot be used together at the same time Pos 61 2 Bedienungsanleitungen Ger te spezif...

Page 77: ...re 35 The Wizard will search the content of the CD ROM for the drivers and will install them Figure 34 New Hardware Wizard Figure 35 Recommended install procedure After the installation the printer is...

Page 78: ...will display a status window Windows 7 is not able to locate the printer drivers on the CD ROM or in the Internet automatically Therefore you have to install the printer driver manually 3 Install the...

Page 79: ...ter and click on Next see Figure 39 Windows will now locate and install the driver After the procedure the printer is ready to use Figure 38 Update Driver Software Wizard Figure 39 Select the driver s...

Page 80: ...2 doc 28147 2 7 3 How to use the Ethernet interface The printer can either be connected directly to a PC via the Ethernet TCP IP connection or the printer can be connected to a local area network LAN...

Page 81: ...l open a new window In this window select Standard TCP IP Port and click onto New Port Figure 41 Adding TCP IP Port 2 Standard TCP IP Printer Port Wizard The Add Standard TCP IP Printer Port Wizard wi...

Page 82: ...the Port number to the same value as set in the printer Then click on OK Make sure the Protocol is set to RAW See Figure 45 This figure only shows a sample IP address Make sure to enter the IP addres...

Page 83: ...certain configurations on the server of your LAN Please contact your company s network administrator for support Connect the printer to the LAN Connect the printer to the LAN with the Ethernet cable...

Page 84: ...ur LAN or use a port number that is accessible in your LAN IP Address Please enter an IP address that is valid with your LAN Subnet Mask Please enter the Subnet Mask of your LAN Gateway IP Address Ple...

Page 85: ...IP address is not already used in your LAN Please check that the printer s IP address can be detected ping test within your LAN See Figure 48 for an example of such a test In this sample the printer w...

Page 86: ...address in this printer menu SERVICE CONFIGURAT INFO Figure 48 Test of fix IP ping test on server 4 Configure network settings PC and install printer driver It is not necessary to change any network s...

Page 87: ...Address according to your needs or leave the default values Port Number 9100 IP Address 192 168 50 180 Subnet Mask 255 255 255 0 Gateway IP Address 192 168 50 180 Confirm any changes to the values by...

Page 88: ...n the printer The last part must be different Subnet mask Same as in the printer Default gateway Must be the same as the IP address in the printer Click onto OK and wait until the connection to the pr...

Page 89: ...ality Please stick to the described cleaning instructions of this User Manual Please do not use chemical solvents or any cleaning agents Furthermore do not use paper towels toilet paper sponges dry cl...

Page 90: ...free Optional To check if all contacts are completely clean use the following menu SERVICE HARDWARE TEST Cartridge If this test shows MISSING DOTS no for each cartridge the contacts are completely cl...

Page 91: ...e out all ink cartridges Use only fiber free tissues for cleaning the pen board contacts see chapter 9 1 Consumables on page 124 Dampen the cleaning cloth either with a small amount of distilled water...

Page 92: ...cal Reset Alignmt Values Saved 5 Release the Quick key and the printer will be ready to use Default Reset resets all settings 1 Turn off the printer 2 Press AND hold the following key Home 3 Turn on t...

Page 93: ...G5101 008_Table Top Drucker 3 mod_1280833946989_912 doc 24464 Fuse exchange Attention Disconnect the device from the power outlet before exchanging the fuses Figure 1 Exchange of the fuses Data Type G...

Page 94: ...Pos 72 Bedienungsanleitungen Ger te spezifisch Drucker Troubleshooting all printers Printing 8 2 1_ 3_Printed_elements_positioned_incorrectly_AS 830 AS 930 2 mod_1269248905680_912 doc 13724 3 8 2 2 P...

Page 95: ...described in 8 1 on page 89 Print the Cartr Print Patt service print form the SERVICE SERVICE PRINT menu to detect a possible cartridge malfunction If the cartridge has a malfunction replace it Check...

Page 96: ...hanical defect Check if this is actually the problem by performing a Cartr Print Patt from the SERVICE SERVICE PRINT menu If the cartridge has a malfunction replace it Figure 56 White streaks in betwe...

Page 97: ...t suitable Reduce the print quality e g 2x6dpi instead of 3x6dpi to decrease the amount of ink If available put a conveyor behind the printer to extend the drying time Reduce the transport speed to ex...

Page 98: ...this error Pos 78 1 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 01_NO PAPER 2 mod_1265617203247_912 doc 11272 Protocol code Display message Cause 001 NO PAPER CODE 01 Timeout becau...

Page 99: ...r gets stuck on any machine parts Check if the belt s is running in the correct position Check paper position on vacuum belt see chapter X Check for varying paper sizes e g inserts in a magazine Print...

Page 100: ...If your material is pre printed on the reverse side set the PAPER SENSOR to Off and blank colourpaper Fixed Head Printer with more than one print unit Clean the reflector of the paper sensor Check th...

Page 101: ...do not match Elimination Printer with separate feeder Decrease the speed of the feeding system Connect the feeder to the according interface on the printer Set FEEDER CTRL MODE to limit overspeed Redu...

Page 102: ...ink cartridge and reset the ink level counter Pos 78 10 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 13_CHECKSUM_ERROR_ 2 mod_1265618265761_912 doc 11314 Protocol code Display messag...

Page 103: ...again after the default reset call service Pos 78 14 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 17_CHECKSUM_ERROR_ 2 mod_1265896783800_912 doc 11970 Protocol code Display message...

Page 104: ...rrectly at the printer and at the PC Exchange the data cable Pos 78 18 Bedienungsanleitungen Ger te spezifisch Drucker Error Messages 21_UNPRINTED_ADRESSES _FINISH_THE_JOB 2 mod_1265618418236_912 doc...

Page 105: ...h Drucker Error Messages 25_CHECK_CARTRIDGE s _HIT_OK_TO_CONTINUE 2 mod_1265618631465_912 doc 11332 Protocol code Display message Cause 025 CHECK CARTRIDGE S START TO CONTINUE CODE 25 Cartridge no of...

Page 106: ...Ok button The printer will do another connection test If the contact problem could not be solved the message THE PROBLEM IS NOT SOLVED may appear Please try another ink Cartridge If the problem is sti...

Page 107: ...ONT_ERROR _ _LOAD_FLASH_FONTS 2 mod_1265619140985_912 doc 11362 Protocol code Display message Cause 034 FONT ERROR LOAD FLASH FONTS CODE 34 Error in the flash prom Elimination Call service Pos 78 31 B...

Page 108: ...873197378_912 doc 30385 Protocol code Display message Cause 050 PAGE DATA TOO LARGE RESET THE PRINTER CODE 50 Data sent from the PC is too large Elimination Set the menu PAGE DATA SIZE to maxim Check...

Page 109: ...ded Do not turn off the printer during job data transfer Unlock the font in the printer menu To interrupt a print job use the Cancel and the Ok keys on the printer Pos 78 38 Bedienungsanleitungen Ger...

Page 110: ...FIRMWARE CONFIG PCB DOES NOT MATCH CODE 62 Firmware and PCB do not match Elimination Load the correct firmware make a default reset press and hold the home key during power on Call service Pos 78 42 B...

Page 111: ...12 doc 27270 Protocol code Display message Cause 075 NO MAC ADDRESS FOUND CODE 75 MAC address not set in the board memory Elimination Call service Pos 78 47 Bedienungsanleitungen Ger te spezifisch Dru...

Page 112: ...ause 079 UNKNOWN CONFIGURAT FOR THIS DISPLAY CODE 79 No PCB and no graphic display detected Elimination Connect the graphic display Call service Pos 79 Bedienungsanleitungen Ger te spezifisch Drucker...

Page 113: ...ge Cause 13 Warning non existent font selected CODE AA Selected font does not exist in the printer and the menu SOFT FONT ERROR is set to cont print Attention This setting can cause faulty data in the...

Page 114: ...lease deactivate it Pos 81 5 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AE_Warning Wrong Data Barcode_Selected 2 mod_1265635086372_912 doc 11508 Protocol code Display message Cau...

Page 115: ...anleitungen Ger te spezifisch Drucker Warning Messages AI_Macro_ID _In_Use_Macro_Load_Ignored 2 mod_1265635649876_912 doc 11524 Protocol code Display message Cause 21 Macro ID in use macro load ignore...

Page 116: ...cted Elimination Select the correct printer driver for your printer model Pos 81 13 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AO_SERVICE_WARNING_MAX_CONSUMTIME _UxCy_Centaur 2 m...

Page 117: ...rinter driver Try to run the print job from a different PC Pos 81 17 Bedienungsanleitungen Ger te spezifisch Drucker Warning Messages AX_Warning _NO_ink _change_cartridge 2 mod_1265636709939_912 doc 1...

Page 118: ...age Cause 40 Speed limitation for the ink type CODE BF The speed of the transport system is too high for the selected ink type Elimination Reduce the speed of the transport system Pos 81 22 Bedienungs...

Page 119: ...Drucker Monitor Messages M03_USB EPROM Write 2 mod_1271941243073_912 doc 16841 No Message Cause M03 MONITOR ERROR M03 WRITE USB EEPROM RETRY CALL SERVIC USB EPROM could not be written on Elimination R...

Page 120: ...NITOR ERROR M08 S3 FAULT CHECKSUM ADR xxxxxxxx Checksum of record S3 is faulty Elimination Transfer the hex file again Check if hex file is correct When error still occurs call service Pos 83 9 Bedien...

Page 121: ...oc 16911 No Message Cause M13 MONITOR ERROR M13 FAULT FLASH WRITE Error while writing on the flash memory Elimination Restart the update When error still occurs call service Pos 83 14 Bedienungsanleit...

Page 122: ...1299069326307_912 doc 30672 No Message Cause M21 MONITOR ERROR M21 CPU HwERR xxxxxxxx RETRY CALL SERVIC Addressing error in the CPU Elimination Retry When error still occurs call service Pos 83 18 Bed...

Page 123: ...peripheral devices conveyors dryers feeders etc A detailed description of all failures and error messages Pos 85 Serviceanleitungen Ger te spezifisch Drucker 8 3_Technischer Kundendienst_Printer_spec...

Page 124: ...y or special offers General ink specifications Hewlett Packard Thermal Inkjet 2 5 Technology cartridges 600 dpi native resolution 300 nozzles per cartridge 12 7 mm 0 5 print swath 40 ml or 42 ml ink v...

Page 125: ...a service or capping station This ink requires very little print head maintenance Quick Dry Ink IMS Part number 9200434K A special application ink for printing on most difficult substrates Please ask...

Page 126: ...8032128968_912 doc 7507 3 x 9 2 1 Extended hopper Name Extended hopper Part number 4134936Z Application Used to extend the capacity of the feeder Dimensions 85 x 194 x 120 mm 3 35 x 7 64 x 4 72 Weight...

Page 127: ...r side guide medium Name Paper side guide medium Part number 41341933W Application Paper guide for the Hasler HJ830 to support materials up to a height of 285 mm 11 22 Dimensions 215 x 105 x 175 mm 8...

Page 128: ...9 2 3 Paper side guide large Name Paper side guide large Part number 4134934X Application Paper guide for the Hasler HJ830 to support materials up to a height of 365 mm 14 37 Range of adjustment for t...

Page 129: ...lease contact your authorized Hasler dealer Application Conveyor with continuous and shingle mode Can be put on a table or installed on a special mounting Weight 10 kg 22 05 lbs Transport speed 0 2 0...

Page 130: ...Print qualities 150 x 300 dpi fastest least amount of ink 150 x 600 dpi 200 x 300 dpi 200 x 600 dpi 300 x 300 dpi 300 x 600 dpi 600 x 300 dpi 600 x 600 dpi slowest most amount of ink Productivity info...

Page 131: ...rivers from Windows Vista and Windows 7 1 Open the Windows Print Management Type print into the search box and click on the program Print Management 2 Delete printers Select the folder All Printers xx...

Page 132: ...7_912 doc 30411 2 11 2 How to completely remove printer drivers from Windows XP and Windows 2000 1 Uninstall printers and printer drivers Open Printers and Faxes and delete your address printer Then o...

Page 133: ...os 100 3 Bedienungsanleitungen Ger te spezifisch Drucker Printer Driver Cables to PC USB 2 0 619 7 X X_ 2_How to use a pre installed printer driver_ONLY_619 3 mod_1296652778190_912 doc 29931 233 11 3...

Page 134: ...ection Select the printer driver in the Devices and Printers window Unplug the USB cable The status will change to Offline Plug the USB cable in again The status will change to Ready Now the printer i...

Page 135: ...where a device is plugged in Depending on which PC USB port the printer is plugged in the USB port number can be for example USB001 USB002 or etc 1 Set the printer to USB communication Check if the pr...

Page 136: ...ity of the printer With this command you can test if the printer is correctly recognized via the Ethernet connection To test the Ethernet connectivity perform the following steps 1 Check the IP addres...

Page 137: ...inter is independent from the Online Offline status of the printer If configured correctly the ping reply will be Ok either if the printer is OnlinTCP or Offline 5 Ethernet connectivity is NOT working...

Page 138: ...IP Address 192 168 050 180 IP Address 192 168 5 180 Subnet Mask 255 255 255 000 Gateway IP Address 192 168 050 180 The PC must be properly connected to the same local area network as the printer The...

Page 139: ...ion described below When you want to use this PC in your LAN again the network settings of this PC have to be reconfigured Printer settings PC settings Printer driver settings Port number 9100 Port nu...

Page 140: ...34X not included in every country Range of adjustment of the different paper side guides The specifications in mm inches refer to the print media dimension transverse to the transport direction Minimu...

Page 141: ...m the software Open the print dialog window in your software usually File Print Activate the Print to file checkbox as shown in Figure 63 Figure 63 Print dialog window Click on the OK button Select a...

Page 142: ...Properties Select the tab Ports and choose FILE as the port for this printer Figure 65 Printer port properties Click on the OK button From now on the Print to file dialog window will open when sending...

Page 143: ...orrectly when connecting the printer via USB Install the printer driver first Please make sure to install the printer driver before you connect to the printer to the PC Make sure that the connection v...

Page 144: ...river to send the flashware file to your printer Download your free copy at http www lerup com printfile Please perform the following steps to send the flashware file to your printer 1 Execute the Set...

Page 145: ...Print File 6 Search for the Hex file hex of the Firmware Click on Open 7 Choose the printer driver of your printer model Click on OK The download starts now 5 Completing the update When the update is...

Page 146: ...ting Dump printed at the beginning of this process to set the previous mechanical alignment values 7 Checking the flashware version Check the now installed flashware version in the printer menu SERVIC...

Page 147: ...per E g the feeder is empty EmerMode The printer is in emergency mode because the internal model identification is damaged In this unlikely event the printer will only work with a reduced performance...

Page 148: ...read the additional operation instructions for this ink typ u USER INK Not optimized default parameter This parameter can be used for all not Hasler approved inks t KH UV2 TEXT Available for certain...

Page 149: ...fice machines EN 60950 1 2006 11 Noise immunity DIN EN 55024 2003 10 Perturbing radiation DIN EN 55022 2008 07 Industrial interference resistance DIN EN 61000 6 2 2006 03 Interference resistance again...

Page 150: ...mercial environment This equipment generates uses and can radiate radie frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radie...

Page 151: ...e same baud rate It may range between 1 200 and 9 600 baud depending on the computer used The baud rate is only determined when a serial interface is used Bitmap Bitmap represents a collection of dots...

Page 152: ...driver Dye Based Ink In dye based inks the chromophore elements of the ink are solute particles dye An advantage of a dye based ink is the longer decap time compared to a pigmented ink An example for...

Page 153: ...e printer They are an inherent part of the printer Line thickness The line thickness refers to the line width A distinction is drawn between normal and bold line thickness Loadable fonts Loadable font...

Page 154: ...rinting of the salutation at the beginning of a letter e g Dear Ms Smith Usually the personalization includes the addressing of this document see addressing and individualize Pigmented Ink In pigmente...

Page 155: ...n is done by the reading device Resolution The resolution tells you how many picture elements a print process can print per area Usually the resolution is stated in dpi dots per inch Apart from the re...

Page 156: ...ion the printed image and to stop the printer in case of a jam The Top of Form Sensor is either a contrast or a reflection sensor USB USB is the abbreviation for Universal Serial Bus It is used to est...

Page 157: ...ashware update 143 Fuse 93 Glossary 151 Handling ink cartridges 26 Ink cartridge 13 26 89 Key panel 20 LED 19 Location 13 Macro 107 153 Main display 22 Maintenance 89 Material thickness 30 No Data 147...

Page 158: ...ftware application 34 52 Spare parts 12 Support 89 Technical Specifications 130 Technical Support 123 Test print 35 Top Margin 154 Top of form 48 Troubleshooting 93 USB 16 Warning message 73 113 Ende...

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