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HandEra 330 User Guide
Creating Special Filters............................................................................... 6-51
Ignoring or Receiving E-mail ..................................................................... 6-53
High Priority E-mail ................................................................................... 6-56
Truncating E-mail Items ............................................................................. 6-57
Chapter 7: Frequently Asked Questions .................................... 7-1
Why don’t I see anything on the screen? ...............................................7-1
Why can’t I complete a HotSync operation? .........................................7-2
Troubleshooting Communication Problems ..........................................7-3
Checking your Connections.......................................................................... 7-3
Checking your Settings................................................................................. 7-3
Checking your Windows Computer Settings ................................................ 7-4
Troubleshooting Data Synchronization Problems .................................7-5
Checking your Desktop Configuration ......................................................... 7-5
Checking the HotSync Log........................................................................... 7-5
Checking your Conduit Settings on a Windows Computer........................... 7-6
Upgrading from another Palm OS Handheld ................................................ 7-6
How often should I back up my handheld computer? ...........................7-8
How does HotSync work? .....................................................................7-8
How can I save and restore my Palm Desktop?.....................................7-8
Palm Desktop File Export............................................................................. 7-9
Creating a Copy of the Backup Folder........................................................ 7-10
Custom HotSync......................................................................................... 7-10
What is the best way to keep my handheld computer trouble-free? ....7-12
What do I need to know about batteries?.............................................7-13
Resetting Your Handheld Computer....................................................7-15
Performing a Soft Reset.............................................................................. 7-15
Performing a Warm Reset........................................................................... 7-15
Performing a Hard Reset............................................................................. 7-16
To restore your data after a hard reset:........................................................ 7-16
Technical Support................................................................................7-18
Appendix A: Setting Preferences ................................................A-1
Selecting Preferences............................................................................ A-2
Applications Preferences ...................................................................... A-3
Buttons Preferences .............................................................................. A-5
Changing Button Preferences ...................................................................... A-5
Changing Pen Preferences ........................................................................... A-6
HotSync Buttons Preferences ...................................................................... A-8
Connection Preferences ........................................................................ A-9
Preparing the HotSync Manager for a Modem HotSync............................ A-12
Preparing your HandEra Computer for a Modem HotSync ....................... A-12
Performing the HotSync ............................................................................ A-14
Digitizer Preferences .......................................................................... A-16
Formats Preferences ........................................................................... A-17
Time, Date, Week Start, and Numbers Formats ......................................... A-18
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