Installation & User Manual – Oncam C-12 Series
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Oncam Global Group AG, 2021. All rights reserved.
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6.
Technical Support
Should you require any technical assistance, please contact your Oncam reseller. If your
questions cannot be answered immediately, your reseller will forward your queries through the
appropriate channels to ensure a rapid response. If you are connected to the Internet, you can
visit to:
https://support.oncamgrandeye.com/s/
•
Download user documentation and software updates.
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Find answers to resolved problems in the FAQ database, search by product, category, or
phrase.
To contact us via email, please use: [email protected].
Include the following in your email:
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A detailed description of the problem
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Camera model numbers
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Relevant configuration information