
Troubleshooting
58
333587D
CBV_
AMZ
Alarm
Communication
Error H_
Communicatio
n lost between
AMZ DB and
ADM
No AC power to the
AMZ DB
Verify AMZ DB is turned on by confirming
disconnect switch of the heat box is in the
ON position.
AC disconnect
switch broken
Disconnect AMZ DB from AC power. Check
wiring to switch. If wiring is good, replace
the AC disconnect switch of the heat box.
Faulty AMZ DB
control board
Replace AMZ DB control board.
CCD_
Driver
Alarm
Duplicate
Module P_
Multiple pumps
using same
pump ID
Two or more
pumps have the
same pump ID
Update the pumps displaying the error to
the latest software available on
help.graco.com.
CCF_
FCM
Alarm
FCM Comm.
Error P_
No
communication
with the FCM
The FCM lost
communication
with the pump
Restore communication.
CCG_
Gateway
Alarm
Fieldbus Comm.
Error P_
No
communication
with the
fieldbus
The automation
gateway lost
communication
with the automation
controller
Restore communication.
CCH_
Gateway
Alarm
Fieldbus Comm.
Error H_
No
communication
with the
fieldbus
The automation
gateway lost
communication
with the heat
automation
controller
Restore communication.
CCN_
Driver
Alarm
Control Board P_ Communicatio
n lost between
driver hot and
cold boards
Software update
failure
If software updates to the hot or cold driver
boards fail before completion, then they will
not be able to communicate. Update
software to the latest available on
help.graco.com.
Cold board
disconnected from
hot board
Disconnect pump from AC power. Verify the
cold board is securely fastened on the
spacers above the hot board.
Faulty driver
control board
Replace driver control board.
CCT_
AMZ
Alarm
Duplicate
Module H_
Multiple AMZ
MZLP4s using
same module
ID
Two or more AMZ
MZLP4s have the
same module ID
Turn dial on AMZ to an non used module ID.
CCV_
AMZ
Alarm
Duplicate
Module H_
Multiple AMZ
DBs using
same module
ID
Two or more AMZ
DBs have the same
module ID
Turn dial on AMZ to an non used module ID.
DB1_
DB2_
Pump
Alarm or
Deviation
(user
selectable)
Pump Not
Primed P_
Pump has not
been primed
since last
empty drum
Replacing an
empty drum with a
new one
After replacing an empty drum, the pump
must be primed before returning to
operation (if alarm selected). Go to the
pump run screen and push the lower right
softkey to being the priming sequence, then
press the upper right softkey. Set the
priming time in the setup screens. If
deviation selected, prime pump if desired or
clear deviation and return to normal pump
operation.
Error Location Type
Error Name
Error
Description Cause
Solution