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User Manual

60

EP310-H provide safe mode. When there is booting problem because of setting
problem or firmware problem. User can restore the factory setting or upgrade to a
new firmware to solve this problem.

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Summary of Contents for EP310-H Series

Page 1: ...User Manual User Manual EP310 H Series IP Phone Version 2 1 Gohigh Data Networks Technology Co LTD Tel 86 10 62302956 Fax 86 10 62301900 Website www gohigh com cn...

Page 2: ...sponding Symbol Table 14 5 2 Configuration Procedure for Basic Operations 14 5 3 Minimum Configuration 14 5 3 1 Network Configuration by Keypad 14 5 3 2 Common Shortcut Keys 16 5 4 Reboot IP Phone 17...

Page 3: ...TORY SETTING 52 8 TELNET 52 8 1 Config Procedure 53 8 2 Telnet Basic Introduction 53 8 2 1 Basic Structure 53 8 2 2 Basic Command 53 8 3 Global Command 54 8 4 Net Configuration 55 8 4 1 LAN interface...

Page 4: ...s a stand alone device which requires no PC to make Internet calls EP310 H IP phone supports both data and voice thru IP network and also provides all the features and functionalities of conventional...

Page 5: ...s IP Phone is compliant with UL standard please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone Using other power adapter may damage...

Page 6: ...w below installation checking way 5 If need to set up small LAN network find the LAN cable in the box and connect between LAN port and your PC PC is not required to set up for making a call 2 4 Check...

Page 7: ...age include text message or voice record Missed call display ON and Flash if Phone has missed call and not be read SIP1 Public SIP server register Status Flash when enable register and can not registe...

Page 8: ...tion Codes for SIP RFC3361 802 1P Diffser 802 1Q VLAN Management Firmware Upgradeable Upgrade firmware through boot monitor Config through Web keypad Telnet Upgrade firmware and configuration file thr...

Page 9: ...LAN 10 100Base T RJ 45 for PC Power Consumption Idle 1 4W Active 1 8W LCD size 3 inch 74 28mm Operating Temperature 0 40 32 104 Storage Temperature 10 60 14 140 Relative Humidity 10 65 Non condensing...

Page 10: ...end up dialing SYSINFO In the IDLE mode Continuous thrice press display assigned IP address of WAN Port gateway s IP address and the phone number registered on public server ENTER In the keypad config...

Page 11: ...EAKER button and then enter the phone numbers IP phone will send out the numbers with the DTMF tones 2 In the off hook mode or Hands free mode Press the REDIAL SEND button directly to redial the numbe...

Page 12: ...ease check with your VoIP service provider to get the information If your phone is assigned with a PSTN like number such as 62281493 most likely you just follow the rule to dial 62281486 as if you wer...

Page 13: ...B is on Hold state User C pick up and talk with user B Precondition must enable in Advance Call service Process Transfer button the third party number Example A is talking with B A press Transfer butt...

Page 14: ...User Manual 13 Note The function 4 4 4 5 4 6 could be started or closed thru system setting so when you need to use above three functions please make sure of opening these functions...

Page 15: ...ymbol Table 5 2 Configuration Procedure for Basic Operations 5 3 Minimum Configuration 5 3 1 Network Configuration by Keypad Press MENU button Input password 123 Press ENTER button to confirm Configur...

Page 16: ...TATIC NET NETMASK Configure WAN Gateway Network WAN STATIC NET GATEWAY Configure WAN DNS address Network WAN STATIC NET DNS Finished all above network configuration Users can connect IP phone to inter...

Page 17: ...restart the EP310 H Default factory setting of WAN configuration is DHCP Client model Default LAN Port IP 192 168 10 1 Users could get them by pressing SYSINFO Key 5 3 2 Common Shortcut Keys z Keep p...

Page 18: ...ep pressing 3 key for three seconds Wan port IP switch to PPPOE 5 4 Reboot IP Phone Enter MENU SYSTEM REBOOT submenu to reboot EP310 H IP Phone Note if no responding on phone please cut off power supp...

Page 19: ...ion is DHCP Client model default LAN IP address is 192 168 10 1 If connect PC with IP Phone LAN port and config to obtain IP address automatically you could check the default gateway IP namely LAN IP...

Page 20: ...t gateway IP address which is LAN IP address of IP Phone 6 3 User verification Users are requested to make verification when config or browse the IP phone thru web pages users can direct login the con...

Page 21: ...LAN configurations of the phone z VoIP section Display the current default signaling protocol in use and server parameter in use of each protocol z Phone Number section Display the phone number agains...

Page 22: ...internet thru Static mode WAN default network config is DHCP model So Users need to set below parameters IP Address WAN IP address Netmask Network mask Gateway Default gateway IP address DNS Domain Op...

Page 23: ...If ISP no special requirements remains default setting User Provided by ADSL ISP Password Provided by ADSL ISP Click Apply button after finished above setting IP Phone will auto config the WAN parame...

Page 24: ...ess Netmask Network Mask z Start LAN DHCP Service and NAT or not default setting is start Start Bridge Mode or not transparent mode Once start Bridge Mode some parts of LAN config will be disabled and...

Page 25: ...default is 4569 Voice mail number Use the number to replace the voice mail name that is letter format Voice mail text Set the voice mail name Echo Test number The number replace the Loop Back text num...

Page 26: ...t Register Username Set SIP register server account username Usually it is the same with the config port number Proxy Username Set the SIP proxy server account username Register Password Set password...

Page 27: ...phone to register and cancel the register in process so user had better cancel apply or register soon and then submit registration repeatedly Server may stop response of dialogue machine then the pho...

Page 28: ...P Start IP of lease table End IP End IP of lease table Network device connecting to the EP310 H LAN port can dynamic obtain the IP in the range between start IP and end IP Netmask Netmask of lease tab...

Page 29: ...NAT Service Configuration 6 7 3 1 Configure web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The ip address is 192...

Page 30: ...ice getting IP address from EP310 H LAN port by DHCP The configuration on this page needs to be saved after modified and will go into effect after restarting If the Telnet HTTP port will be modified t...

Page 31: ...onfiguration in_access enable enable in _access rule out_access enableA enable out _access rule Input Output specify current adding rule is input rule or output rule Deny Permit specify current adding...

Page 32: ...ing the QoS and sends it to the destination QoS provides service classes for accessing traffics in Internet DiffServ replace IP type of service the field change to DS field It take IP service infomati...

Page 33: ...tun server please input stun server address here The STUN server default port is 3478 The unit is minute if you have STUN server please input interval time for STUN S detection on NAT type Configure e...

Page 34: ...rules to determine when the user has finished dialing Digital Map is based on some rules to judge when user end their dialing and send the number to the server With digital map users don t have to pre...

Page 35: ...d dialing then convert this number to the number actually sent according to dial peer When user dial 2887 or 98765432 911 99 9911234 they will send out immediately 6 7 8 Call Service Configuration Val...

Page 36: ...iguration when is selected if the phone do not receive the incoming call it will automatically in forward to the configured number according to the following picture CF001 forward configuration When i...

Page 37: ...one operation The unit is second no answer call forward time setting 6 7 8 2 2 Call Waiting Configuration Configure enable disable call waiting service After it is enabled user hold calls of the other...

Page 38: ...e numbers will be refused It is for precluding incoming communication like Call ID If user doesn t want to answer a certain phone number please add this phone number to the list and then this number w...

Page 39: ...doesn t need be changed into 10 ms Advice select 20ms Handset Out Volume The caller party hearing volume Handset In Volume The called party hearing volume Configure Hand free Volume Speaker volume Con...

Page 40: ...unction of number IP table is one way to implement the phone s calling online and the calling of the phone will be more flexible by configuration the number IP table For example user know the other pa...

Page 41: ...etter T should be added behind the prefix number to be distinguished from the exactitude matching Configure destination address if it is point to point call then input the opposite terminal s IP addre...

Page 42: ...r receive 33334444 It can be used to add local area or prefix before sending out It saves user dialing number Here alias is add not add User dial 8309 SIP1 server receive07558309 user want to dial PST...

Page 43: ...erwise the IP Phone will go back to the last saved setting after phone reboot The interface of Save Config as below please follow the four steps below to config Enter Config Manage Menu Save Config Su...

Page 44: ...m hard disk of the computer directly to run the system upgrade After upgrade completed reset the phone and it will be usable immediately Firmware format is z as suffix 6 10 1 1 firmware update STEP En...

Page 45: ...hould be less than 64KB Length should be less than 130 pixel Width shoud be less than 48 pixel Logo name should be userDefinedLogo gif Other name can not be certificated Note Note Under system upgrade...

Page 46: ...Application update is system documents upgrade Config file export is export configuration files to server Config file import is import configuration files to gateway Protocol Set transport protocol t...

Page 47: ...l 46 6 10 3 Auto update config file from server by FTP or TFTP When the phone reboot it will automatically connect to your server to download the config file After downloading successfully The phone w...

Page 48: ...ll in the encrypt key config file support aes The Advanced Encryption Standard 64 After download config file to phone the phone will auto make decryption Protocol Type update protocol selecting Suppor...

Page 49: ...wn menu Delete account by pressing Delete button show Submit Success on screen z Modify increased account For Root level user account only Choosing the modified account enter below interface modify us...

Page 50: ...tton show Submit Success on screen z Delete Phone Book Record Choosing the record need to del from dropdown menu Del account by pressing Delete button show Submit Success on screen z Modify Phone Book...

Page 51: ...erver port click Apply button after inputting server IP server port to take effect 6 11 4 Time Set Setting time zone and SNTP Simple Network Time Protocol server according to users location users coul...

Page 52: ...phone configuration is made users need to reset IP phone to go into effect Users should save the modified configuration before system reboot otherwise the phone system configuration will go back to l...

Page 53: ...IP is 192 168 10 1 Default is to start the DHCP service and NAT function z Default communication protocol is to use SIP SIP port is 5060 z Default HTTP port is 80 Telnet port is 23 z Default number e...

Page 54: ...ode contains its sub nodes or local command User can type help or whenever to see sub nodes and all local command under current node Besides local command there are some global commands can be used in...

Page 55: ...twork configuration setdefault Set all default Clean all configuration and restore default manufacturing setting setdefault all Command Name Command function Example chinese Set the language of help p...

Page 56: ...way IP no gateway Set WAN port IP address ip addr x x x x _mask x x x x Show WAN port settings show Example config interface fastethernet wan config interface fastethernet wan ip addr 202 112 241 100...

Page 57: ...to detect interval time interval time xxx disable enable auto swap server no swap server Set local SIP signal port Signalport xxx Set proxy server server proxy ip x x x x _port xxx _user xxx _password...

Page 58: ...show network status basic show current call info call active show CODEC capability capability show debug info debugging show LAN status and DHCP server info dhcp server show digital map info dial rul...

Page 59: ...e EP310 H z 8 14 Upload Configure File usage upload ftp user xxx password xxx ip x x x x file xxx upload tftp ip x x x x file xxx 8 15 Download Configure to Flash usage download tftp ip x x x x file x...

Page 60: ...evice telnet 192 168 1 2 8 19 Restore to Factory Default setdefault clear gateway settings expect network part setdefault all clear all settings 8 20 POST Mode safe mode 8 20 1 Access Post Mode Proces...

Page 61: ...r Manual 60 EP310 H provide safe mode When there is booting problem because of setting problem or firmware problem User can restore the factory setting or upgrade to a new firmware to solve this probl...

Page 62: ...ramework 3 4 Network Topology picture 4 5 VPN Server configuration 5 5 1 Install introduction 5 5 2 Configuration 5 5 3 Start Initialization Server 7 5 4 Start transmission server vpn 8 5 5 Check log...

Page 63: ...rol singal are encapsulated in the VPN tunnel 7 VPN tunnel support encryption extension 8 Inside network client can be called by VPN tunnel 9 Inside network client can be managemed by telnet http 3 Sy...

Page 64: ...se to SIP server through VPN server 4 Network Topology picture 2 1 EP310 H place inside network 1 and its ip address is 192 168 0 100 Another EP310 H place inside network 2 and its ip address is 192 1...

Page 65: ...2 build vpns catalog under etc root 192 cd etc root 192 mkdir vpns 3 copy vpnServ conf to vpns catalog root 192 cp vpnServ vpnServ conf etc vpns Copy vpns to linux server if you want to change Initial...

Page 66: ...User Manual 65 5 3 Start Initialization Server Key in initvpn...

Page 67: ...ization Server Server will reject initialization service As below If you want to close initialization server key in endinitvpn If initvpn do not startup and had run endinitvpn it will reject endinitvp...

Page 68: ...endvpn If you have not started VPN service It will reject request when you want to end VPN service You can check the VPN and initialization runinig or not Key in ps aux as below picture 5 5 check log...

Page 69: ...User Manual 68 6 VPN client configuration 6 1 Login...

Page 70: ...er SIP server is VPN server address 10 1 1 254 and port 3 save and reboot Client can communicate with SIP server and other VPN client 7 Management of inside client If the administrator want to manage...

Page 71: ...User Manual 70...

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