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1.1.
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IDENTIFICATION
AND PROCEDURES
General informations
This chapter covers all the main aspects of the re la
tionship between the Manufacturer and the Ser vice
Centres.
A close collaboration between the Manufacturer and
the Service Centres is conclusive for solving pro
blems in the most effective way as well as main
taining an image of efficiency and reliability.
Compliance with these brief and simple guidelines
will facilitate this task and prevent general misunder
standings and timewasting for both the manufac
turer and the service centre.
Related topics
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the engine and the transmission unit are concerned,
the conditions given by their respective manufacturers
apply.
C) Service repairs after guarantee period
The Service Centre has to make out a report contai-
ning the machine’s serial number, a summary of the
problem, the repairs carried out and any spare parts
u sed for each repair done on the machine.
A copy of this report must be retained to be made
a vai la ble to the Manufacturer together with the parts
in ca se of any subsequent disputes with Customers.
D) Fault notification
The Manufacturer welcomes any notifications of faults
that recur with particular frequency. It gives the op-
portunity for a careful inspection of the problem and
the im plementation of corrective action at production
le vel.
Similarly, the Manufacturer will notify of any faults
di sco vered on the machines produced, with recom-
mendations for the most suitable procedures for their
re medy.
E) Spare parts request
When requesting spare parts, the code number must
be given, referring to the exploded charts for the year
of manufacture, shown on the identification label
MODEL YEAR 2015
MJ66-Hy
MJ66
WORKSHOP MANUAL
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