Gendex GXDP-300, User Manual, Page: 30 / 51

24 User Manual
5. Troubleshooting and Maintenance GXDP-300 ®
System errors
E4
REASON
Tubehead too hot or too cold.
SOLUTION
When the error message automatically clears the tubehead has reached the cor-
rect operating temperature. In normal conditions this will take about 30 minutes
for the tubehead to reach the correct temperature. If the error message does not
disappear within a reasonable amount of time, contact service.
E5
REASON
Line voltage not within limits.
SOLUTION
If the error message reappears it indicates that the voltage is not within limits. The
error message will automatically clear when the voltage returns to the correct level.
If the error message keeps on appearing or does not disappear within a reason-
able amount of time, contact service.
E19
REASON
Exposure switch stuck down during unit start.
SOLUTION
Switch the unit off and check that the exposure switch is not stuck in the exposure
position. Switch the unit on again. If the message reappears, contact service.
Exx (all other E errors except E4, E5 and E19 (above).
SOLUTION
Clear the error message and try to take an exposure
without a patient . If the error
message reappears, switch the unit off, wait for half a minute and then switch the
unit on again. If the error message reappears contact service.
24 User Manual
5. Troubleshooting and Maintenance GXDP-300 ®
System errors
E4
REASON
Tubehead too hot or too cold.
SOLUTION
When the error message automatically clears the tubehead has reached the cor-
rect operating temperature. In normal conditions this will take about 30 minutes
for the tubehead to reach the correct temperature. If the error message does not
disappear within a reasonable amount of time, contact service.
E5
REASON
Line voltage not within limits.
SOLUTION
If the error message reappears it indicates that the voltage is not within limits. The
error message will automatically clear when the voltage returns to the correct level.
If the error message keeps on appearing or does not disappear within a reason-
able amount of time, contact service.
E19
REASON
Exposure switch stuck down during unit start.
SOLUTION
Switch the unit off and check that the exposure switch is not stuck in the exposure
position. Switch the unit on again. If the message reappears, contact service.
Exx (all other E errors except E4, E5 and E19 (above).
SOLUTION
Clear the error message and try to take an exposure
without a patient . If the error
message reappears, switch the unit off, wait for half a minute and then switch the
unit on again. If the error message reappears contact service.
Reviewed: Westling Lauri 22.06.11 11:27:45
Approved: Weckman Janne 22.06.11 13:46:25
See the PaloDEx Group Oy PDM system to determine the status of this document. Printed out: 05.09.11 15:25:27
D506222
Approved