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GE Venue Go, Service Manual

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D

IRECTION

5813707-100, R

EVISION

2

V

ENUE

™ S

ERVICE

M

ANUAL

Chapter 7 - Diagnostics/Troubleshooting

7-1

P R E L I M I N A R Y

Chapter 7

Diagnostics/Troubleshooting

Section 7-1

Overview

7-1-1

Purpose of Chapter

This chapter describes how to setup and run the tools and software that help maintain image quality
and system operation. Very basic host, system and board level diagnostics are run whenever power is
applied. Some Service Tools may be run at the application level.

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Summary of Contents for Venue Go

Page 1: ...Operating Documentation 2018 General Electric Company 14 MAR 2019 GEHC_FRNT_CVR FM P R E L I M I N A R Y Venue Go Service Manual Direction Number 5813707 100 Revision 2 Technical Publication...

Page 2: ...2018 General Electric Company Manufacturer GE Medical Systems Ultrasound Primary Care Diagnostic LLC 9900 Innovation Drive Wauwatosa WI 53226 USA 14 MAR 2019 GEHC_FRNT_CVR FM P R E L I M I N A R Y...

Page 3: ...1 9 Introduction 1 9 Human Safety 1 9 Mechanical Safety 1 12 Electrical Safety 1 14 Venue Go Battery Safety 1 17 Patient Data Safety 1 17 Dangerous Procedure Warnings 1 18 Lockout Tagout LOTO Require...

Page 4: ...anpower Requirements 2 6 Facility Needs 2 7 Purchaser Responsibilities 2 7 Required Facility Needs 2 8 Networking Pre Installation Requirements 2 12 Connectivity Installation Worksheet 2 13 Overview 3...

Page 5: ...verview 3 40 Physical Connection 3 40 Stand alone Venue Go 3 40 Wired Ethernet from Venue Go to a Workstation 3 40 Wireless Connection from Venue Go to a Workstation DICOM Server 3 40 Connectivity Set...

Page 6: ...4 2 Overview 4 2 Power ON Boot up 4 3 Power Shutdown 4 5 Logging On to the Venue Go as ADM 4 5 Service Key Dongle HASP 4 7 Exit to Windows Desktop from the Venue Go Application Software 4 8 Data Manag...

Page 7: ...B 5 13 Venue Go Display 5 14 General 5 14 Display Panel and Multi Touch MT 5 14 Speaker 5 17 External Input Output 5 18 System Power Distribution 5 19 Introduction 5 19 System Monitoring 5 20 Power Ma...

Page 8: ...uction 5 35 iLinq Interactive Platform Features 5 35 Common Service Desktop CSD 5 36 Overview 6 1 Purpose of Chapter 6 6 1 Power Supply Adjustments 6 1 Overview 7 1 Purpose of Chapter 7 1 Service Safe...

Page 9: ...placement Procedure 8 33 Cart Bin Replacement Procedure 8 36 Mounting Dismounting System on Cart 8 37 Cradle Assembly Replacement Procedure 8 40 Cradle Tilt Replacement Procedure 8 42 Casters Replacem...

Page 10: ...9 5 System Parts 9 5 Cart Parts 9 8 Probes 9 10 Probes 9 12 Software Media 9 12 System Power Cables 9 13 Peripherals 9 15 Overview 10 1 Periodic Maintenance Inspections 10 1 Purpose of Chapter 10 10...

Page 11: ...are 10 12 Probe Cleaning 10 13 Returning and Shipping of Defective Probes 10 14 Using a Test Phantom 10 15 Electrical Safety Tests 10 16 Overview 10 16 Safety Test Overview 10 16 Outlet Test Wiring Ar...

Page 12: ...DIRECTION 5813707 100 REVISION 2 VENUE SERVICE MANUAL 12 Table of Contents P R E L I M I N A R Y This page was intentionally left blank...

Page 13: ...DIRECTION 5813707 100 REVISION 2 VENUE SERVICE MANUAL Table of Contents 13 P R E L I M I N A R Y...

Page 14: ...DIRECTION 5813707 100 REVISION 2 VENUE SERVICE MANUAL 14 Table of Contents P R E L I M I N A R Y...

Page 15: ...UEL DANS UNE AUTRE LANGUE QUE L ANGLAIS C EST AU CLIENT QU IL INCOMBE DE LE FAIRE TRADUIRE NE PAS TENTER D INTERVEN TION SUR LES QUIPEMENTS TANT QUE LE MANUEL SERVICE N A PAS T CONSULT ET COMPRIS LE N...

Page 16: ...N A DO T CNICO OPERADOR OU PACIENTE DEVIDO A CHOQUES EL TRICOS MEC NICOS OU OUTROS ESTE MANUAL DE ASSIST NCIA EST DISPON VEL APENAS EM INGL S SE QUALQUER OUTRO SERVI O DE ASSIST NCIA T CNICA QUE N O A...

Page 17: ...VAATII MUUTA KUIN ENGLANNINKIELIST MATERIAALIA TARVITTAVAN K NN KSEN HANKKIMINEN ON ASIAKKAAN VASTUULLA L YRIT KORJATA LAITTEISTOA ENNEN KUIN OLET VARMASTI LUKENUT JA YMM RT NYT T M N HUOLTO OHJEEN MI...

Page 18: ...KA POSKYTOVATELE SLU EB OBSLU N HO PERSON LU NEBO PACIENT VLIVEM ELEKTRICK HOP PROUDU RESPEKTIVE VLIVEM K RIZIKU MECHANICK HO PO KOZEN NEBO JIN MU RIZIKU DENNE SERVICEMANUAL FINDES KUN P ENGELSK HVIS...

Page 19: ...LAUG TEIK JAS OPERATORIUS AR PACIENTAS GALI B TI SU EISTAS D L ELEKTROS SM GIO MECHANINI AR KIT PAVOJ DENNE SERVICEH NDBOKEN FINNES BARE P ENGELSK HVIS KUNDENS SERVICELEVERAND R TRENGER ET ANNET SPR K...

Page 20: ...GNORAREA ACESTUI AVERTISMENT AR PUTEA DUCE LA R NIREA DEPANATORULUI OPERATORULUI SAU PACIENTULUI N URMA PERICOLELOR DE ELECTROCUTARE MECANICE SAU DE ALT NATUR OVAJ PRIRU NIK ZA SERVISIRANJE DOSTUPAN J...

Page 21: ...RA OPERATERA ILI PACIJENTA PROUZRO ENE STRUJNIM UDAROM MEHANI KIM I DRUGIM OPASNOSTIMA T TO SERVISN PR RU KA JE K DISPOZ CII LEN V ANGLI TINE AK Z KAZN KOV POSKYTOVATE SLU IEB VY ADUJE IN JAZYK AKO AN...

Page 22: ...R M TER TEKN SYEN KILAVUZUN NG L ZCE DI INDAK B R D LDE OLMASINI STERSE KILAVUZU TERC ME ETT RMEK M TER N N SORUMLULU UNDADIR SERV S KILAVUZUNU OKUYUP ANLAMADAN EK PMANLARA M DAHALE ETMEY N Z BU UYARI...

Page 23: ...P R E L I M I N A R Y DIRECTION 5813707 100 REVISION 2 VENUE GO PROPRIETARY SERVICE MANUAL ix 3 14 19 POC_PRECAUTIONS_LEGAL ZH CN KO...

Page 24: ...ctrical work on these products will comply with the requirements of the applicable electrical codes The purchaser of GE equipment shall only utilize qualified personnel i e GE s field engineers person...

Page 25: ...ject to change without notice Every precaution has been taken in the preparation of this document Nevertheless GE assumes no responsibility for errors omissions or any damages including special or con...

Page 26: ...018 Initial Release DOC2073428 1 1 5 November 2018 Revised functional checks table in chp 8 Revised section 4 3 functional tests procedures DOC2073428 2 2 5 December 2018 Revised Table 10 2 added safe...

Page 27: ...N A R Y Chapter 1 Introduction Section 1 1 Overview 1 1 1 Purpose of Chapter 1 This chapter describes important issues related to safely servicing the Venue Go ultrasound scanner The service provider...

Page 28: ...allation planners some parts of Chapter 2 Site Preparations Table 1 1 Contents in this Service Manual CHP NUMBER TITLE DESCRIPTION Chapter 1 Introduction Contains a content summary and warnings Chapte...

Page 29: ...I M I N A R Y 1 2 3 Venue Go Models Covered in this Manual The Venue Go models documented in this manual are shown in Table 1 2 below Table 1 2 Venue Go Models PSI Group Cat No Description PSI Code G...

Page 30: ...Color Doppler M Mode Color M Mode PW and Tissue Velocity imaging The fully digital architecture of the Venue Go system allows optimal usage of all scanning modes and probe types throughout the full sp...

Page 31: ...R Y 1 2 4 3 How to Check for Hardware Software Version and Installed Options To verify the hardware versions on the boards Refer to HW Version tab To check the software versions on local software on t...

Page 32: ...ary message Known or potential hazards to personal are labeled in one of three ways DANGER WARNING CAUTION When a hazard is present that can cause property damage but has absolutely no personal injury...

Page 33: ...ser infection due to contaminated equipment Cleaning and care instructions Sheath and glove guidelines ISO 7000 No 0659 Electrical Hazard Describes precautions necessary to prevent the risk of injury...

Page 34: ...N 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 1 8 Chapter 1 Introduction P R E L I M I N A R Y Table 1 4 Standard Icons Indicating a Special Procedure Be Used AVOID STATIC ELECTRICITY TAG AND LOCK...

Page 35: ...TING AND ADJUSTING WARNING WARNING IF THE COVERS ARE REMOVED FROM AN OPERATING VENUE GO SYSTEM SOME METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED EVEN WHILE IN SHUT DOWN...

Page 36: ...IS RELEASED TAKE CARE WHEN YOU REPAIR THE ELEVATION ASSEMBLY WARNING WARNING RISK OF ELECTRICAL SHOCK ULTRASOUND SYSTEM MUST BE TURNED OFF AND DISCONNECTED FROM POWER SOURCE CORD MUST BE CONTROLLED AT...

Page 37: ...COUNTERED THE APPROPRIATE PPE SHOULD BE USED TO REDUCE THE RISK OF INJURY WARNING WARNING WEAR ALL PPE INCLUDING GLOVES AS INDICATED IN THE CHEMICAL MSDS CAUTION USE PROTECTIVE GLASSES DURING DRILLING...

Page 38: ...WHEN READY FOR USE CARE MUST BE USED WHEN MOVING IT OR REPLACING ITS PARTS FAILURE TO FOLLOW THE PRECAUTIONS LISTED BELOW COULD RESULT IN INJURY UNCONTROLLED MOTION AND COSTLY DAMAGE USE THE HANDLE T...

Page 39: ...VENTING HOLES ON THE MONITOR UNOBSTRUCTED TO AVOID OVERHEATING OF THE MONITOR WARNING WARNING THE SYSTEM SHOULD NOT BE MOVED WITH THE OPERATING PANEL EXTENDED POSITION THE OPERATING PANEL IN ITS CENT...

Page 40: ...rical safety of the probe To avoid the risk of a probe accidentally falling do not allow the probe cables to become entangled or to be caught in the system s wheels Follow these guidelines before conn...

Page 41: ...lt to attach unique dimensions to the PATIENT ENVIRONMENT In practice a distance of 2 5 m 8 2 ft above the floor on which the medical personnel stand and a horizontal distance of 1 5 m 4 9 ft have jus...

Page 42: ...Environment EN 60601 1 Sub clause 3 79 Patient Environment It is difficult for this standard to define dimensions for the volume in which diagnosis monitoring or treatment occurs The dimensions for th...

Page 43: ...d other heat sources Do not leave the battery in direct sunlight Do not pierce the battery with a sharp object hit it or step on it Do not use a damaged battery Do not apply solder to a battery Do not...

Page 44: ...S ARE REMOVED FROM AN OPERATING VENUE GO SYSTEM SOME METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED EVEN WHILE IN SHUT DOWN MODE WARNING WARNING EXPLOSION WARNING DO NOT...

Page 45: ...lly hazardous stored or residual energy is relieved WARNING WARNING ENERGY CONTROL AND POWER LOCKOUT FOR VENUE GO WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30...

Page 46: ...Universal Product Labels NOTE The following diagrams illustrate the labels found on the Venue Go ultrasound unit For an explanation of label icons and symbols refer to Table 1 5 on page 1 21 A system...

Page 47: ...ective earthing or reliance upon installation conditions Probe connectors and rating plate EN IEC 60601 1 Medical electrical equipment Part 1 General requirements for basic safety and essential perfor...

Page 48: ...y Nationally Recognized Testing Laboratory NRTL Rating Plate TUV Rheinland Requirement Catalog number Indicates the manufacturer s catalog number so that the medical device can be identified Rating Pl...

Page 49: ...DC supply Rear panel Indicates that power is supplied to the system trough AC adapter or batteries ISO 7000 Ref 1938 Type CF Defib Proof Applied Part heart in the box with paddle symbol is in accorda...

Page 50: ...dard GB T 26572 Requirements of concentration limits for certain restricted substances in electrical and electronic products The number in the symbol is the Environment friendly Use Period EFUP which...

Page 51: ...Label The UDI label consists of a series of alpha numeric characters and barcode which uniquely identify the Venue Go system as a medical device manufactured by General Electric Scan or enter the UDI...

Page 52: ...Introduction P R E L I M I N A R Y 1 7 3 Venue Go Cart Labels Location In addition to the labels described in the previous section an additional label may be found on the Venue Go cart as described i...

Page 53: ...n patient care are regulated medical waste for transportation purposes and must be transported as a hazardous material NOTE The USER SERVICE staff should dispose of all the waste properly per federal...

Page 54: ...affect the Venue Go ultrasound scanner NOTE This equipment generates uses and can radiate radio frequency energy The equipment may cause radio frequency interference to other medical and non medical...

Page 55: ...added device s must have appropriate safety standard conformance and CE Marking 2 There must be adequate heat dissipation and ventilation to prevent overheating of the device 3 The added device s must...

Page 56: ...ARNING RISK OF ELECTRICAL SHOCK SYSTEM MUST BE TURNED OFF AVOID ALL CONTACT WITH ELECTRICAL CONTACTS CONDUCTORS AND COMPONENTS ALWAYS USE NON CONDUCTIVE HANDLES DESIGNED FOR THE REMOVAL AND REPLACEMEN...

Page 57: ...volume loop Restart the application before resuming clinical scanning Table 1 6 Phone Numbers for Customer Assistance 1 of 2 LOCATION PHONE NUMBER USA GE Ultrasound Service Engineering 9900 Innovation...

Page 58: ...ea Bangalore 560 067 India Phone 91 1 800 425 8025 91 1 800 425 7255 91 1 800 102 7750 Table 1 7 Phone and Fax Numbers for Manufacturer MANUFACTURER PHONE NUMBER FAX NUMBER GE Ultrasound Service Engin...

Page 59: ...r 2 This chapter provides the information required to plan and prepare for the setup of a Venue Go ultrasound unit Included are descriptions of the electrical and facility requirements that must be me...

Page 60: ...on the environmental cooling 2 2 3 Lighting Requirements For system setup updates and repairs bright lighting is required However operator and patient comfort may be optimized if the room lighting is...

Page 61: ...conduit 2 2 5 1 Venue Go Power Requirements Electrical specifications for the Venue Go system are as follows 2 2 5 2 Inrush Current Inrush current is not a factor for consideration due to the inrush c...

Page 62: ...no guarantee that interference will not occur in a particular setup NOTE Possible EMI sources should be identified before the unit is installed and should not be on the same line as the ultrasound sys...

Page 63: ...xternal connection requires a magnet wrap at each end Install the shield over the front of the card cage Loose or missing covers or RF gaskets allow radio frequencies to interfere with the ultrasound...

Page 64: ...as possible if possible six weeks before delivery to allow enough time to make any changes WARNING WARNING FOR CONSOLE ULTRASOUND SYSTEMS AND FOR ULTRASOUND SYSTEMS MOUNTED ON A DOCKING ISOLATION CAR...

Page 65: ...chaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment The desire to use a non listed or customer provided product or to place an approved produc...

Page 66: ...pening of at least 0 54 m 1 77 ft in width Power outlets for test equipment within 1 m 3 3 ft of the ultrasound unit Material to safely clean probes performed using a plastic container never metal In...

Page 67: ...full size ground wire from the distribution panel to the Ultrasound outlet Sites with a mains power system without a defined Neutral The dedicated line shall consist of one phase two lines not shared...

Page 68: ...abinet 11 Network Interface 3 Film Viewer 12 457 mm 18 inches distance of Ultrasound system from wall or objects 4 Counter Top 13 Stool 5 Counter Top and Sink with hot and cold water 14 Footswitch 6 O...

Page 69: ...wide Circuit breaker for dedicated power outlet is easily accessible Sink with hot and cold water Receptacle for bio hazardous waste like used probe sheaths Emergency oxygen supply Storage for linens...

Page 70: ...rvers for storage and to workstations for viewing images As an added benefit transferring images in this manner enables viewing to be done on reviewing station while scanning continues 2 3 3 4 DICOM O...

Page 71: ...2 3 Connectivity Installation Worksheet Site System Information Services Destination Devices TCP IP Settings Device Type Manufacturer Name IP Address Port AE Title 1 2 3 4 5 6 7 8 9 10 11 12 Dept Venu...

Page 72: ...DICOM Network Information Venue Go Host Name AE Title Local Port IP Address Net Mask ROUTING INFORMATION ROUTER2 ROUTER3 ROUTER1 Destination IP Addresses GATEWAY IP Addresses Default DICOM APPLICATION...

Page 73: ...ariances from the basic setup Make sure system and probes have been subject to acclimation period Environmental cooling is sufficient Lighting is adjustable to adapt to varying operational conditions...

Page 74: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 2 16 Chapter 2 Site Preparations P R E L I M I N A R Y This page was intentionally left blank...

Page 75: ...repared setup can proceed as described in this chapter Included in this chapter are guidelines for transporting the unit to a new site as well as procedures that describe how to receive and unpack the...

Page 76: ...rvicing and troubleshooting NOTE For information on shipping carton labels refer to Figure 3 3 on page 3 5 and Figure 3 4 on page 3 6 3 2 2 1 System Acclimation Time Following transport the Venue Go s...

Page 77: ...URN ON POWER TO THE UNIT UNTIL IT HAS HAD SUFFICIENT TIME TO ACCLIMATE TO ITS OPERATING ENVIRONMENT CAUTION TO PREVENT ELECTRICAL SHOCK CONNECT THE UNIT TO A PROPERLY GROUNDED POWER OUTLET DO NOT USE...

Page 78: ...to unpack the Venue Go cart because of its weight Two people are required whenever a part weighing 16 KG 35 LBS or more must be lifted CAUTION Remember to use relevant personal protecting equipment PP...

Page 79: ...stem 1 Open the system package and remove the top foam 2 Take out the system from the zipper bag and remove the upper cover foam Table 3 11 Venue Go Box Contents Description 1 Venue Go system 2 AC DC...

Page 80: ...N 2 VENUE GO SERVICE MANUAL 3 6 Chapter 3 System Setup P R E L I M I N A R Y 3 Remove the back system foam 4 Remove the middle foam 5 Take out all accessories Figure 3 3 Remove system from zipper bag...

Page 81: ...pen the box and identify the base protective foam 2 Remove the base protective foams and expose the wheels CAUTION Two people are needed to unpack the Venue Go cart because of its weight Two people ar...

Page 82: ...3 8 Chapter 3 System Setup P R E L I M I N A R Y 3 Position the cart on its wheels 4 Unlock the cart wheels 5 Use the tray handle to roll out the cart from the box Figure 3 7 Position the Cart on its...

Page 83: ...VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 9 P R E L I M I N A R Y 6 Remove the rest of the foam covers 7 Take the rest of the parts out of the box remove the protective foam covers Figure 3 9 R...

Page 84: ...agnetic Interference EMI Many of the covers shields and screws are provided primarily to protect the system from image artifacts caused by this interference For this reason it is imperative that all c...

Page 85: ...t an authorized GE Service Representative A Damage Inspection Checklist for the Venue Go portable ultrasound scanner is provided in Table 3 13 below Table 3 12 Damage Inspection Checklist Venue Go Sys...

Page 86: ...stem Setup P R E L I M I N A R Y 3 4 3 2 General View of the Venue Go Ultrasound Unit Figure 3 1 General View of the Venue Go Ultrasound Scanner Item 1 Front Panel Display 2 Kick stand 3 Probe holder...

Page 87: ...nue Go Rear View Item Item 1 Venue Go System 8 Accessories basket 2 Cart Cradle 9 AC cable connector to cart 3 Vertical horizontal tilt adjustment 10 Cradle system latch 4 Up down adjustment column 11...

Page 88: ...t insulated 3 HDMI connector not insulated 3 4 3 5 EMI Protection The Venue Go has been designed to minimize the effects of Electro Magnetic Interference EMI Many of the covers shields and screws are...

Page 89: ...ions 3 5 2 2 Physical Dimensions 3 5 2 3 Mass with Monitor and Peripherals 3 5 2 4 Acoustic Noise Level Less than 55 dB A at 20 degrees Celsius measured in the operators head position 20 cm in front o...

Page 90: ...and IEC60601 1 for medical equipment Furthermore all complete configurations shall comply with the valid version of the system standard IEC60601 1 1 Everybody who connects additional equipment to the...

Page 91: ...E L I M I N A R Y The Venue Go has three RS connectors Figure 3 4 Probe Connectors on Venue Go CAUTION HANDLE THE PROBE GENTLY WHILE CONNECTING AND DISCONNECTING DO NOT TOUCH THE PATIENT AND ANY OF TH...

Page 92: ...be a Do a visual check of the probe pins and system sockets b Remove any dust or foam rests from the probe pins c Verify the probe and the probe cable for any visual damage CAUTION Do not allow the pr...

Page 93: ...he probe connector 5 Carefully position the probe cord so it is free to move and is not resting on the floor 3 5 5 3 Disconnect Probes Follow these steps to disconnect the RS probes as applicable 1 Mo...

Page 94: ...es how to configure the Venue Go 3 6 2 Venue Go Configuration 3 6 2 1 EZ Configuration Wizard The Venue Go Configuration Wizard enables the user to easily configure the system after SW installation 1...

Page 95: ...A R Y 3 Tap Run wizard to continue the installation The settings screen appears The Local tab opens by default 4 On the Local tab enter the required details and tap Save Then proceed to the next tab...

Page 96: ...uired settings and tap Save Then proceed to the next tab 6 On the Thermal Printer tab configure the printer and tap Save Then proceed to the next tab If the printer is already configured skip this ste...

Page 97: ...pter 3 System Setup 3 23 P R E L I M I N A R Y 7 On the InSite tab define the required settings and tap Submit Changes Make sure you fill all mandatory fields highlighted in bold Then proceed to the n...

Page 98: ...s list by moving the On Off sliders to On Then select each Connectivity item to define its properties Tap Apply and then Save Then proceed to the next tab 9 On the OptionKey tab enter the key string t...

Page 99: ...d tap Save As to save the report Save the report on USB flash memory Then proceed to the next tab 11 On the About tab view all settings defined on each tab and click Save to save the entire set of def...

Page 100: ...Setup P R E L I M I N A R Y 3 6 2 2 Select System Settings Screen 1 On the Home screen tap Settings Config Figure 3 16 Home Screen Settings Menu 2 Log on as adm Figure 3 17 Operator Login 3 From the C...

Page 101: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 27 P R E L I M I N A R Y Figure 3 18 System Settings 3 6 2 3 Enter Location Figure 3 19 Enter Location...

Page 102: ...start The 24 first characters of this name are displayed on the scanning screen s title bar All 64 are displayed on the image properties on saved images 2 Select the Department field and type the name...

Page 103: ...Format see 3 in the figure 24 the 24 hour format is used 12 the 12 AM PM hour format is used 4 Adjust the date see 1 in the figure New date is displayed 5 Adjust the time see 2 in the figure New time...

Page 104: ...100 REVISION 2 VENUE GO SERVICE MANUAL 3 30 Chapter 3 System Setup P R E L I M I N A R Y 3 6 2 5 Select Language for User Interface and Online Manuals Figure 3 21 Select Language Units and Controls S...

Page 105: ...referred language for the online manual The selected language will be used as soon as the unit has been restarted 4 Select the Secondary check box to enable the multi language keyboard characters supp...

Page 106: ...E GO SERVICE MANUAL 3 32 Chapter 3 System Setup P R E L I M I N A R Y 3 6 3 Service Screen Setup 3 6 3 1 Open Service Screen 1 Log on as adm 2 From the Config side menu select Service to view the Serv...

Page 107: ...Go SONY UP D898DC printer 3 6 4 2 Approved External Peripherals One of the external units listed below may be connected to the USB port on the rear of the Venue Go 3 6 4 3 External Peripherals for Con...

Page 108: ...N 2 VENUE GO SERVICE MANUAL 3 34 Chapter 3 System Setup P R E L I M I N A R Y 2 Tap the Windows Start button then tap the Search button and type View Network Connections 3 In the Network Connections s...

Page 109: ...AL Chapter 3 System Setup 3 35 P R E L I M I N A R Y 4 Select the Internet Protocol Version4 check box and tap Properties The Internet Protocol Version 4 TCP IPv4 Properties screen opens Figure 3 23 I...

Page 110: ...re Option Key in use depending on the installed options 3 6 5 2 To Install a Software Option Follow these steps to install the Software Option Key 1 Log on as adm 2 Select Admin lower part of window 3...

Page 111: ...le Connection from Venue Go to a workstation via a Crossover Cable You will only need a Crossover Cable for network TCP IP use to connect the two units this way a Connect one end of the crossed networ...

Page 112: ...k printer you should use default delivery settings 3 8 1 Introduction To be able to use the network functions when connected to a hospital network the Venue Go must have a proper network address Befor...

Page 113: ...r NNNN is the scanner s serial number AE Title Venue Go Port No Default port number 104 2 Server Config Servers List of servers Buttons Use the buttons to Add Modify or Remove servers 3 Remote Path Us...

Page 114: ...er 3 8 4 1 Overview In this case the Venue Go is configured to work with DICOM servers in a network environment Images are first saved on the local image buffer on the Venue Go At the end of the exami...

Page 115: ...Chapter 3 System Setup 3 41 P R E L I M I N A R Y 3 8 4 2 DICOM Server IP Address on the Venue Go Table 3 21 DICOM Server IP Address on the Venue Go Step Instruction Illustration 1 Log on as adm Sele...

Page 116: ...rs If the On Off slider is set to Off the configured settings will not be applicable to the current dataflow On Off Slider is On On Off Slider is Off 3 In the Dataflow menu tap to select the required...

Page 117: ...Port No Port Number For some DICOM Servers the default Time out setting 30 is too low Select OK to close the Worklist properties dialog and save changes 5 To add the new IP address click the Plus butt...

Page 118: ...ng is sent to the remote server to see if it is accessible via the network It is not a DICOM Echo DICOM ping so it does not check AE title or port number 4 If the network connection to the server is O...

Page 119: ...ails after a long time corresponding to the timeout the IP address or Port Number is probably wrong 3 8 4 5 DICOM Storage Setup The application supports connectivity of up to two DICOM servers 1 In th...

Page 120: ...gory Vascular or Abdominal If the exam contains M A from both Cardiac Pediatric Heart and Vascular Abdominal categories two SR documents are sent TID 5200 Echocardiography Procedure Report and TID 510...

Page 121: ...ault unchecked and should only be used with DICOM storage devices that can handle private data format No images no images are sent only M A Signed Doppler velocities send signed Doppler velocities Use...

Page 122: ...er if required by the remote share For instructions see Configurable Remote Path User on page 3 48 NOTE The default User Password is always used as primary log in credential No attempt is made to use...

Page 123: ...r 3 System Setup 3 49 P R E L I M I N A R Y Figure 3 30 Configurable Remote Path User 3 Enter the User and Password in the respective fields NOTE The field User can either be on the form username or d...

Page 124: ...eve DICOM data from a DICOM server for further analysis on the Venue Go NOTE You may have to set up Venue Go as a destination on the server 3 8 6 2 Query Retrieve Setup on the Venue Go 1 Log on as adm...

Page 125: ...s used for DICOM Storage 6 Enter the correct AE Title and Port Number for the DICOM Query Retrieve server in the respective fields in the DICOM QR Properties screen 3 8 6 2 1 Change Search Criterias I...

Page 126: ...already selected select DICOM QR to display the Dicom QR properties 2 Select the Check button to ping the server NOTE The Check button checks if the remote server is accessible ping This isn t a DICO...

Page 127: ...Ping Ping is used to verify the TCP IP connection to the server DICOM Ping is used to verify that the DICOM application is answering 1 Select DicomQR from the Selected devices list 2 Select Check 3 8...

Page 128: ...nfiguration The following procedure is used to configure the Venue Go for a wireless network environment This procedure is required for every new wireless network 1 From the Connectivity menu select T...

Page 129: ...cedure for use of a USB Flash Card WARNING WARNING WHEN CONNECTING PERIPHERALS TO THE Venue Go SYSTEM UNLESS THE PERIPHERAL IS MEDICAL GRADE EQUIPMENT IT SHOULD BE CONNECTED TO THE ISOLATED USB CONNEC...

Page 130: ...asound system 3 10 1 Installation Acceptance Test Criteria A Venue Go is ready for use after the system has been configured successfully in accordance with the information provided in Chapter 3 System...

Page 131: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 57 P R E L I M I N A R Y...

Page 132: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 3 58 Chapter 3 System Setup P R E L I M I N A R Y...

Page 133: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 59 P R E L I M I N A R Y...

Page 134: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 3 60 Chapter 3 System Setup P R E L I M I N A R Y...

Page 135: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 61 P R E L I M I N A R Y...

Page 136: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 3 62 Chapter 3 System Setup P R E L I M I N A R Y...

Page 137: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL Chapter 3 System Setup 3 63 P R E L I M I N A R Y...

Page 138: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 3 64 Chapter 3 System Setup P R E L I M I N A R Y...

Page 139: ...es the General Procedures and the Functional Checks General Procedures is a collection of commonly used procedures that are available by cross references from other parts of this manual Functional Che...

Page 140: ...are securely in place The covers are required for safe operation good Ultrasound system performance and cooling purposes WARNING WARNING Energy Control and Power Lockout for Venue Go When servicing pa...

Page 141: ...stem ON for the First Time 1 Open the battery switch silicon cover and switch ON the battery power 2 Remove the nylon sheet screen protector from the touch screen DANGER ALWAYS CONNECT THE ULTRASOUND...

Page 142: ...the proper rated voltage The unit is ready for Power ON Boot Up 4 2 2 4 Switch ON the Venue Go 1 Tap the On Off button Figure 4 45 on the touch display to boot up the unit During normal boot up you m...

Page 143: ...to the Windows Desktop NOTE If you need to restart Venue Go when logged on to the Windows Desktop ensure that you do a complete power down Shut Down This is required to power up the Front End Process...

Page 144: ...for USR Just type the name USR and select Login If you log on as ADM you will have access to all setup menus and service adjustments on the Venue Go system Example Adjust network and connectivity sett...

Page 145: ...load the system software from the software media 2 Select Format SSD and Install WARNING WARNING Before you dispose of the hard drive make sure you remove ALL PATIENT DATA from the hard drive given th...

Page 146: ...ters 4 2 7 3 To Ensure Safety while Moving the Venue Go on Cart 1 It is advisable to lower the system to its lowest position before moving the system 2 Proceed cautiously when crossing door or elevato...

Page 147: ...onal Checks 4 9 P R E L I M I N A R Y Section 4 3 Functional and Safety Checks 4 3 1 Overview The functional checks for Venue Go are described in this section Functional checks are used to verify that...

Page 148: ...3 2 1 Ground Continuity Check 1 Use an Ohmmeter multimeter to measure the ground resistance between the Split cable GND pin and the cart GND pin 2 Verify the measured value is less than 0 1 Ohm 4 3 3...

Page 149: ...Mode is the system s default mode 4 3 4 1 2 Preparations 3SC RS Probe 1 Turn ON the Venue Go 2 Connect 3SC RS probe 4 3 4 1 3 Flashlight Noise Test 3SC RS Probe 3 Select Cardiac preset and run scannin...

Page 150: ...lace ROI at the bottom of the screen full width 6 35cm 12 Increase gain till color random noise is visible in the ROI 13 Verify no Flashlight noise appears in center of ROI color random is homogeneous...

Page 151: ...L I M I N A R Y 4 3 4 1 5 12L RS Linear Probe Test 16 Connect 12L RS probe 17 Select Artery preset 18 Run scanning on air scan in B mode 19 Increase depth to max 20 Increase gain till image is visible...

Page 152: ...t bring up a 2D picture for navigation purpose and then add PW CW Doppler 4 3 4 2 2 Preparations 1 Connect 3SC RS probe 2 Turn ON the Venue Go 3 Press PW or CW 4 3 4 2 3 CW Mode Test 4 Scan in CW mode...

Page 153: ...ult frequency 15 Increase gain till spectrum is visible 16 Decrease wall filter to minimum 17 Change the cursor position along the 2D ROI center sides bottom part 18 Verify no tonal noise appears 19 S...

Page 154: ...DIRECTION 5813707 100 REVISION 2 VENUE GO SERVICE MANUAL 4 16 Chapter 4 General Procedures and Functional Checks P R E L I M I N A R Y 23 Verify no tonal noise appears Figure 4 56 PW Mode Image Test...

Page 155: ...e Operator Panel A list of the connected probes will pop up on the screen 2 Select the desired probe An application menu for the desired probe is listed on the screen 3 Browse to the desired applicati...

Page 156: ...est Page This checks that the printer is correctly installed and hooked up at the Windows level 1 On the Venue Go application main screen tap Settings Config Connectivity Additional Outputs Table 4 24...

Page 157: ...s and Functional Checks 4 19 P R E L I M I N A R Y 2 In the Printer Setup section verify that the selected printer is Sony UP D898DC Figure 4 57 Verifying Selected Printer and Queue 3 Tap on Queue 4 I...

Page 158: ...igure 4 60 Sony Printer Notification 7 Observe the printed page If the page prints out the problem you are looking for is probably a configuration issue in Windows or configuration issue in Utilities...

Page 159: ...Y 4 3 6 2 ECG Functionality Checks The system automatically detects the ECG module once connected The indication for the user is displayed in the Peripherals status area Figure 4 61 Peripheral Status...

Page 160: ...ons Checks 4 3 7 1 System Back Cover Support Checks 1 On the system s back cover pull and open the systems supporting frame ensuring that the support frame doesn t move freely 2 Carefully position the...

Page 161: ...M I N A R Y 4 3 7 2 Cart Mechanical Checks 4 3 7 2 1 Cradle Locking Test 1 Verify that when inserting the system into the cradle the locking lever locks the hinges to stabilize system inside the cradl...

Page 162: ...apter 4 General Procedures and Functional Checks P R E L I M I N A R Y 4 3 7 2 2 Cart Movement Up Down Movement Test Tilt Swivel Rotate Up Down 1 Push the UP DOWN lever upwards and verify the system m...

Page 163: ...m the scanner sides or upper handle is min 2 5Kg and max 4 5Kg initiate small movement while the scanner is mounted on a fully assembled cart 2 Swivel movement Bring the cart to the most upper positio...

Page 164: ...pected Result s 1 Push down on the locking lever on each caster wheel to lock the brake on the casters Push and pull the unit right left backwards and forwards Ensure that the wheels are locked and th...

Page 165: ...4 General Procedures and Functional Checks 4 27 P R E L I M I N A R Y 4 3 8 Functionality Tests 4 3 8 1 Battery Charging Test 1 Inspect the scan time indicator 2 Verify that after 10 minutes the scan...

Page 166: ...arrangement and sub system functions It also describes the power distribution system the cabling system and probes Table 5 1 Contents in Chapter 5 Section Description Page Number 5 Venue Go Components...

Page 167: ...Mode Doppler Different combinations of the above modes 5 2 2 Venue Go Mechanical Design Venue Go Portable scanner has an adjustable stand The rear stand allows the system to be placed on a flat horiz...

Page 168: ...Board C FEB Electronics and to the Back End Board C BEB are finally displayed on the touch display 5 2 2 1 System Configuration and Software System configuration is stored on the internal SSD attached...

Page 169: ...A R Y Section 5 3 Venue Go System Design The design of the Venue Go ultrasound scanner comprises three main sections illustrated in Figure 5 3 Main Scanner System Portable Dedicated Cart with Swivel T...

Page 170: ...h Button with Green and orange led indicator Internal Battery Status with Green and Orange Indicator System Failure Indicator Optional External Battery Status with Green and Orange Indicator for futur...

Page 171: ...y P R E L I M I N A R Y 5 3 2 2 Battery Status Indication The battery status indication is either red orange or green and includes 6 light bars inside the battery frame The below figure shows all poss...

Page 172: ...the required Back End and Display supply voltages Support of the external and internal interfaces Storage of Operating System and application on internal SSD Network connectivity Wi Fi LAN Connection...

Page 173: ...nt Signal sent to the Cart Scanner Disconnect early warning Signal Interface to External Batteries Module that contain SMBUS Interface External Battery Present Signal 3 x RS Probe Connectors located o...

Page 174: ...Y Probe Low voltage and High Voltage Supply Internal and External HV Mux Control Interface The C FEB Interface to the C IFB Inlet FANs Board consists of the following Interfaces Inlet FANs DC voltage...

Page 175: ...probes connected to the C FEB and implements the required probe selection The PSB provides a mechanical and electrical interface for 3 RS probes with up to 192 elements The T PSB supports the followin...

Page 176: ...supports the following functionalities Activate on touch Activate on release Drag and drop Double click Long touch that activates mouse right click User interaction with the Touch Display is by way of...

Page 177: ...MT activation is sensitive to A bare finger A Latex gloved hand A Latex gloved hand with ultrasound gel Display covered with transparent foil Table 5 5 Display Position Characteristics Item Value in D...

Page 178: ...equested color for your system s light bar Note The light bar also indicates when the battery power is low by blinking in red This page was intentionally left blank 5 6 3 Speaker The Venue Go system i...

Page 179: ...Venue Go ultrasound unit interface panel showing external peripheral accessory connectors 1 Ethernet LAN connector 1000 Base TX Ethernet IEEE 802 3 3kV insulation 2 USB 3 0 connector x3 not insulated...

Page 180: ...em Power Distribution 5 8 1 Introduction The AC DC adapter is the main Power Supply for the Venue Go System It provides the DC voltage required to power the system in all its operational modes while p...

Page 181: ...d locally and transferred to the scanner application in the following channels Front End Monitoring Data from the FPGAs gathered by the DSP Front End Critical Voltages monitored by the FE Monitor Devi...

Page 182: ...tus Control via I2C Interface Front Panel Light Sensors Reading via I2C Interface Monitoring of all LVPS input and output voltages Monitoring of system power consumption Monitoring of local Temperatur...

Page 183: ...battery in direct sunlight Do not pierce the battery with a sharp object hit it or step on it Do not use a damaged battery Do not solder a battery Do not connect the battery to an electrical outlet Do...

Page 184: ...resumes normal charging when the battery temperature is at least below 43 C 5 9 3 3 Battery Power Specifications Scanning time in continuous 2D mode with new and fully charged pair of batteries using1...

Page 185: ...e to transfer the heat installed on the C BEB Outlet Blower at the edge of the Heat Pipe Fan to push cold air into scanner installed on the C FEB Heat Sink All fans are controlled and have two variabl...

Page 186: ...needle type barcode The barcode reader is connected to the Venue Go system via a USB port located on the rear 5 11 2 2 Black White Digital Graphic Printer The B W Printer is available as an option and...

Page 187: ...anner and other devices in the Hospital Information System 5 13 2 Venue Go and a DICOM Server in a Network In this case the Venue Go is configured to work with a DICOM server in a network environment...

Page 188: ...your direct link with a GE Online Service Engineer or Applications Support Engineer or a Request for Service via the InSite ExC link at the bottom of the display screen 5 14 2 InSite ExC Icon The InS...

Page 189: ...mer to generate a Service or Apps request Connect to GE Increase polling rate Click this icon to increase the contact Poll Rate from 15 minutes to 15 seconds The increased polling rate continues for 1...

Page 190: ...opens of the RFS screen which sends a service dispatch directly to GE Service after you fill in the following information Items with a red asterisk Problem type Problem area Problem description Send 3...

Page 191: ...2 Request for Service Queue You can monitor your RFS as well as RFS s automatically sent by the system The Venue Go can automatically submit a Request for Service These are displayed on the Machine Qu...

Page 192: ...system but cannot perform any service related functions depending on whether InSite has connected or not connected There are two Non Disruptive states If you see a black and white icon InSite ExC is a...

Page 193: ...e are no service adjustments required on a Venue Section 6 2 Power Supply Adjustments There are no adjustments on the AC DC power supply The AC DC Power is self regulated If a voltage is outside the s...

Page 194: ...gnostics Troubleshooting Section 7 1 Overview 7 1 1 Purpose of Chapter This chapter describes how to setup and run the tools and software that help maintain image quality and system operation Very bas...

Page 195: ...USING DEATH ARE PRESENT IN THIS EQUIPMENT USE EXTREME CAUTION WHEN HANDLING TESTING AND ADJUSTING If the covers are removed from an operating Venue Go some metal surfaces may be warm enough to pose a...

Page 196: ...ervice at the device or can be sent back to the manufacturer for analysis 7 3 2 Running System Diagnostics 1 Boot the system into the application screen 2 On the Home screen tap Settings Service Diag...

Page 197: ...me stamped zip file The log capture window includes a menu box that contains a place to enter a description of the issue a check box to indicate a System lockup a choice to Export to a pre formatted r...

Page 198: ...selected functionality Options enables creation of a log file based on a selected bookmark or for a user configurable time frame Different type of information can be selected to be part of the log fi...

Page 199: ...ise Use the information next to classify the noise and possible cause 7 4 3 1 Noise Picked Up from the Air Electromagnetic Interference EMI from radio frequencies magnetic fields and transients in the...

Page 200: ...he probe Self generated noise may be due to either heat problems hardware problems software problems 7 4 3 5 Heat Problems Heat problems are usually starting when the Venue Go has been ON for some tim...

Page 201: ...s with a mains power system with defined Neutral and Live The dedicated line shall consist of one phase a neutral not shared with any other circuit and a full size ground wire from the distribution pa...

Page 202: ...system When the loaner system arrives transfer the data between the systems according to the flow described below NOTE In case of failure to run the below procedure contact your local GE service repre...

Page 203: ...shooting P R E L I M I N A R Y Figure 7 20 Select Run Loaner Wizard 5 Disconnect the Disk On Key 3 On the Loaner system 1 Shut down the system 2 Connect the software Disk On Key to any of the system s...

Page 204: ...ubleshooting 7 11 P R E L I M I N A R Y 4 Transfer the data between the systems 1 Connect the two systems using the supplied network cable Figure 7 21 Connect Systems via the Network Cable 2 On Both s...

Page 205: ...n the faulty system was encrypted Connect an external USB Keyboard to the system and type in the decryption password and tap OK Figure 7 23 Volume decryption password window 4 Verify that the faulty s...

Page 206: ...e Loaner destination system Press next to start the duplication process Figure 7 25 Press Next in the Loaner Destination system 5 The copy process begins 6 Once the process is done shut down both syst...

Page 207: ...M I N A R Y Chapter 8 Replacement Procedures Section 8 1 Overview 8 1 1 Purpose of Chapter 8 This chapter provides replacement procedures for Venue Go system parts as outlined below NOTE The pictures...

Page 208: ...e back side of the Venue Go ultrasound unit DANGER ELECTRICAL HAZARDS EXIST AT SEVERAL POINTS IN THE SYSTEM FAMILIARIZE YOURSELF WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS BEFORE REMOVING ANY...

Page 209: ...o ultrasound unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system f...

Page 210: ...rame Kick Stand to vertical position 3 Open the battery compartment cover by moving the latch to the right 4 Remove the battery 8 2 2 5 Batteries Installation Procedure 1 Slide in the battery towards...

Page 211: ...epare stable flat surface covered with a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System...

Page 212: ...w heli coils 4 Gently separate the back cover from the touch display panel starting at the top left corner proceeding clockwise 8 2 3 5 Back Cover Installation Procedure 1 Attach the back cover to the...

Page 213: ...ke sure the eDP cable connector is not pinched when closing the back cover 2 Install Probe Holder Rubber on the top of the system 3 Install the batteries Note IMPORTANT Remove all labels from the old...

Page 214: ...e stable flat surface covered with a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on C...

Page 215: ...EB 8 2 4 5 C PSB Installation Procedure 1 Fold the C PSB magnetic absorber MAGRAM cover to allow easy insertion behind the black rubber bumpers 2 Align the C PSB module and screws over the screw holes...

Page 216: ...oam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previously prepared surface with the d...

Page 217: ...NUAL Chapter 8 Replacement Procedures 8 11 P R E L I M I N A R Y 4 Remove the 2 screws holding the requested probe lever cap Then turn over the C PSB and gently slip the black plastic cap off the axle...

Page 218: ...rked in Blue and shorter arc Ensure the lever is inserted with its long arc as shown in the picture below 7 Slip the black plastic cap to secure the lever on the axle 8 Attach 2 screws holding the pro...

Page 219: ...or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previously prepared surface with the disp...

Page 220: ...1 Gently connect the 2 WiFi antennas to the WiFi module Note The WiFi antenna cable that is connected to the right Antenna should be connected to the top connector of the WiFi module marked in blue ci...

Page 221: ...813707 100 REVISION 2 VENUE SERVICE MANUAL Chapter 8 Replacement Procedures 8 15 P R E L I M I N A R Y C FEB and C BEB boards 5 Install back cover Figure 8 88 Magram folded end Back Cover Installation...

Page 222: ...prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previously prepared surface with the display facing down 8 2...

Page 223: ...placement Procedures 8 17 P R E L I M I N A R Y 4 Release the speakers cable and the Wi Fi antenna cables from the fan cable holders 5 Remove five holding screws the 2 screws marked by blue circles ar...

Page 224: ...ON 5813707 100 REVISION 2 VENUE SERVICE MANUAL 8 18 Chapter 8 Replacement Procedures P R E L I M I N A R Y 6 Disconnect the fan connector from C FEB and remove the fan Figure 8 92 Fan Connector Fan co...

Page 225: ...nd connect the fan cable to the C FEB 4 Route the two Wi Fi antennas cables through the two cable holders on the left side of the fan 5 Route the speakers cables through the two cable holders on the r...

Page 226: ...foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previously prepared surface with the...

Page 227: ...the speakers cable 6 Gently lift the WiFi module upwards and pull it out 7 Pull upwards the languet to release the securing lever of the eDP connector Figure 8 95 Speakers Cable Figure 8 96 Wi Fi Ant...

Page 228: ...nt Procedures P R E L I M I N A R Y 8 Disconnect eDP cable connector 9 Remove the 5 C BEB holding screws The 2 longer screws are marked with blue circles Figure 8 98 Disconnecting eDP Cable Connector...

Page 229: ...placement Procedures 8 23 P R E L I M I N A R Y 10 Slightly lift the right side of the C BEB and slide it to the right to remove from the connectors 11 Release the small screw connecting the SSD to th...

Page 230: ...oove to avoid cable pinching while closing the back cover 5 Reconnect the Wifi module 6 Install the Wi Fi antenna securing bracket and tighten the bracket holding screw 7 Secure the 5 screws long scre...

Page 231: ...in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounti...

Page 232: ...nect the fan cable connector 5 Remove the plastic clip holder screw and release the fan cable from the clip 6 Release 5 screws connecting the unit 3 flat head screws 2 round head screws marked with bl...

Page 233: ...unit 2 Insert the C_FEB Note the rail on the left side 3 Secure the 5 screws 4 Connect the Fan cable and the Display Indicator green cable connectors 5 Rout the fan cable and the front display indicat...

Page 234: ...ith a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previousl...

Page 235: ...100 REVISION 2 VENUE SERVICE MANUAL Chapter 8 Replacement Procedures 8 29 P R E L I M I N A R Y 6 Remove 10 holding screws there are 3 types of screws marked in different colors Figure 8 106 Removing...

Page 236: ...l the C FEB so that the docking connector goes inside the docking bracket on the Front Display assembly 3 Secure the 10 holding screws 4 Route the Front Display Indicator Cable 5 Install the C BEB 6 I...

Page 237: ...thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting System on Cart and place it on a previously prepared surface with the display...

Page 238: ...8 2 11 5 Front Display Assembly Installation Procedure 1 Install the C FEB 2 Connect the Front Display Indicator Cable to the C FEB 3 Install the fan 4 Install speakers 5 Install back cover C FEB Ins...

Page 239: ...2 Prepare stable flat surface covered with a soft material such as foam or thick cloth to prevent scratches to the display 3 Dismount Venue Go system from cart as described in Mounting Dismounting Sys...

Page 240: ...s see picture 8 2 12 5 Speakers Installation Procedure 1 Insert the speaker s pins into the dedicated holes on the Front Panel assembly and slightly push in to fix the speaker in place Perform the sam...

Page 241: ...the cable clamp to the dedicated Assy as shown in the picture Make sure the ring lugs are physically touching the chassis 4 Secure the two cable clamps using two screws Fasten the screws by 0 62 torq...

Page 242: ...utdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepared surface wi...

Page 243: ...size 8 2 14 2 Time Required 5 min 8 2 14 3 Preparations 1 Shut down the Venue Go ultrasound unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam...

Page 244: ...CE MANUAL 8 38 Chapter 8 Replacement Procedures P R E L I M I N A R Y 4 Lower the cart to its lowest position 5 Tilt the system to its vertical position 6 Pull the lever upwards to dismount the system...

Page 245: ...I M I N A R Y 7 Carefully lift the Venue Go system from the cart cradle and place it on a previously prepared surface with the display facing down 8 2 14 5 Mounting System on Cart 1 Install system in...

Page 246: ...nd unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on...

Page 247: ...2 15 5 Cradle Assembly Installation Procedure 1 Attach the Cradle assembly to the cart and tighten the four cradle holding screws 2 Route all cables through the cable holder USB cables should be route...

Page 248: ...wer Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepared surf...

Page 249: ...I N A R Y 7 Remove the spring cable cover 8 Remove the two Allen screws holding the tilt assembly using 4mm Allen key NOTE When removing the Allen screws pay attention not to drop the screws into the...

Page 250: ...L I M I N A R Y 9 Remove the Cart Tilt 8 2 16 5 Cart Tilt Installation Procedure 1 Attach the Cart Tilt to the cart and tighten the two holding screws 2 Install the spring cable cover 3 Install the co...

Page 251: ...foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepared surface with the display facing down 4 Lower the cart tray to its lowest position 8...

Page 252: ...in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepare...

Page 253: ...I N A R Y 5 Open the printer assembly screw and slide the printer assembly towards you 8 2 18 5 Printer Assembly Installation Procedure 1 Install the printer assembly on the cart and tighten the screw...

Page 254: ...as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previo...

Page 255: ...ter Bracket Installation Procedure 1 Install the printer in the printer assembly 2 Install the power supply in the printer assembly make sure that the power supply label is facing the bottom of the pr...

Page 256: ...vered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepared surface with the display facing down 8 2 20 4 Car...

Page 257: ...ips screws from underneath the tray 10 Slide the tray upwards and remove the tray from the cart 8 2 20 5 Cart Tray Installation Procedure 1 Install the tray on the cart 2 Reconnect 4 Phillips screws 3...

Page 258: ...ent Procedures P R E L I M I N A R Y 4 Install the cart bin 5 Install the tilt assembly 6 Install the cradle assembly 7 Mount the system on the cart Cart Bin Installation Procedure Cart Tilt Installat...

Page 259: ...such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previously prepared surface with the display facing down 8 2 21 4 Up Down Handle Removal Procedu...

Page 260: ...ons 1 Shut down the Venue Go ultrasound unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue...

Page 261: ...move the ECG assembly from the cart Then pull the ECG out of its bracket 8 2 22 5 ECG Installation Procedure 1 Install the ECG in its bracket 2 Install the ECG assembly on the cart and re connect two...

Page 262: ...as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place it on a previo...

Page 263: ...and gently pull the cable upwards through the pole routing 8 2 23 5 Printer USB Cable Installation Procedure 1 Route the printer USB cable through the cart pole 2 Reconnect the USB to the printer 3 C...

Page 264: ...trasound unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and place...

Page 265: ...SB cable and gently pull the cable upwards through the pole routing 8 2 24 5 ECG USB Cable Installation Procedure 1 Route the ECG USB cable through the pole 2 Reconnect the USB to the ECG 3 Close the...

Page 266: ...e Go ultrasound unit as described in Power Shutdown 2 Prepare stable flat surface covered with a soft material such as foam to prevent scratches to the display 3 Dismount Venue Go system from cart and...

Page 267: ...Chapter 8 Replacement Procedures 8 61 P R E L I M I N A R Y 5 Disconnect the cable underneath the power supply 6 Release the power cable from the P clip Figure 8 144 Disconnect Cable underneath Power...

Page 268: ...DIRECTION 5813707 100 REVISION 2 VENUE SERVICE MANUAL 8 62 Chapter 8 Replacement Procedures P R E L I M I N A R Y 7 Open scotch straps and remove power supply Figure 8 146 Remove Power Supply...

Page 269: ...plit Cable Installation Procedure 1 Route the power cable through the pole 2 Connect the split cable to its position using 2 screws and connect the ground cable 3 Position the PSU and secure by scotch...

Page 270: ...before you start the upgrade procedure 1 Perform Disk Management for all database records and select the Copy option for instructions refer to the Venue Go User Manual on your Document Media NOTE It...

Page 271: ...At the site perform the following steps before you start the upgrade procedure 1 Perform Disk Management for all database records and select the Copy option for instructions refer to the Venue Go User...

Page 272: ...he Interface Panel of the Venue Go 2 Turn on the system The opening screen is displayed 3 For new installation after SSD replacement tap Format SSD and Install If patient information is stored on the...

Page 273: ...og box appears 8 Disconnect the SW installation media and tap OK in the message box 9 In the Confirmation dialog box that appears tap Yes to continue the reboot 10 Tap Yes to continue the reboot Figur...

Page 274: ...acement Procedures P R E L I M I N A R Y 8 3 3 1 Run Venue Go EZ Config Setup Wizard 11 After the system reboots the Venue Go setup wizard welcome screen appears 12 Select the interface language and t...

Page 275: ...es 8 69 P R E L I M I N A R Y 13 Tap Run wizard to continue the installation 14 Enter the system serial number as appears on the rating plate label and tap OK to confirm Figure 8 154 Venue Go Installa...

Page 276: ...serial number 16 The settings screen appears The Local tab opens by default 17 Continue with the EZ Config installation as specified in Section 3 6 3 1 on page 3 20 Figure 8 156 Venue Go Installation...

Page 277: ...s in accordance with different software versions 8 3 4 1 Backup System Configuration Perform backup of all system configuration parameters as follows 1 Log in to the system as ADM administrator 2 Tap...

Page 278: ...ement Procedures P R E L I M I N A R Y 5 From the side menu select Admin and then Backup 6 Select the System Configuration checkbox 7 Select USB HD Memstick media as a Destination Device 8 Tap Start B...

Page 279: ...the backup is complete the following message appears Eject the USB memstick when prompted 8 3 4 2 Backup Patient Exams 1 Connect an external USB 3 0 hard drive with at least 100GB of free space 2 Tap...

Page 280: ...lect the Select All checkbox to select all patients for backup 4 Tap Send Selected 5 In the Copy window select USB Storage and click OK Figure 8 163 Select All Patients for Backup Figure 8 164 Send Se...

Page 281: ...omplete proceed to Software Update Procedure 8 3 4 3 Software Update Procedure 1 Turn OFF the system 2 Plug the Software Update Media into the USB port located on the Interface Panel of the Venue Go 3...

Page 282: ...process runs At the end of the process the following message appears 7 Click OK The following message appears 8 Select Reboot Venue Go Scanner The following message appears Figure 8 168 Venue Go SW Up...

Page 283: ...ap OK in the message box 10 In the Confirmation dialog box that appears 11 Tap Yes to continue the reboot 12 Continue with Venue GO EZ Config Setup Wizard Figure 8 172 Venue Go Update Process Confirma...

Page 284: ...in accordance with different software versions The software recovery procedure allows the user to reload the operating system and the application Drive C partition without affecting any user informat...

Page 285: ...Replacement Procedures 8 79 P R E L I M I N A R Y 4 A pop up window will be displayed notifying the user about the next steps 5 Select OK Windows recovery options will be displayed 6 Select Troublesho...

Page 286: ...will reboot automatically and the Venue Go SW reload window will be displayed 9 Select Reload Venue Go SW The software reload process will start 10 Once the process is complete The Venue Go SW reload...

Page 287: ...Chapter 8 Replacement Procedures 8 81 P R E L I M I N A R Y 13 Continue with Venue GO EZ Config Setup Wizard Run Venue Go EZ Config Setup Wizard Perform the checks listed in Operating System and Appl...

Page 288: ...dy for use 8 4 3 Functional Checks Required per Replacement Part Category Table 8 2 lists the Functional Checks to be performed after each type of Replacement Procedure NOTICE IMPORTANT AFTER PERFORMI...

Page 289: ...system is easily inserted removed from cradle S5810359 Tilt Assy 4 3 8 2 3 Cart Tilt Swivel Movement Test S5811127 Shelf Visual inspection S5791187 Up down handle 4 3 8 2 2 Cart Movement Up Down Move...

Page 290: ...tware installation 4 2 3 Power ON Boot up 4 2 4 Power Shutdown 4 3 6 Probe Connectors Check 4 3 5 Image Quality Tests 4 3 7 Peripheral Checks 7 5 3 Running System Diagnostics Part Number Replacement E...

Page 291: ...overview of replacement parts for the Venue ultrasound scanner NOTE In the detailed Parts lists illustrations are accompanied by FRU names corresponding Part Numbers and a compatibility matrix This R...

Page 292: ...MANUAL 9 2 Section 9 3 List of Abbreviations P R E L I M I N A R Y Section 9 3 List of Abbreviations Assy Assembly C BEB Compact Back End Board C FEB Compact Front End Board CRU Customer replaceable U...

Page 293: ...VISION 2 VENUE GO SERVICE MANUAL Chapter 9 Renewal Parts 9 3 P R E L I M I N A R Y Section 9 4 Venue Go System on Cart Overview ECG Printer PS System Cradle and Tilt Cart Bin Base and Casters Printer...

Page 294: ...s P R E L I M I N A R Y Section 9 5 Renewal Parts Lists and Diagrams 9 5 1 Mechanical Hardware Parts Table 9 3 Mechanical Hardware Parts Part Name Part Number Picture Can Replace Part Can Be Replaced...

Page 295: ...rt Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Repl Proc Back cover FRU Venue Go S5775296 Table 9 4 System Parts Part Name Part Number Picture Can Replace Part Can Be R...

Page 296: ...M I N A R Y Probe Locking Levers FRU Venue_VenueGo S5809900 C FEB FRU Venue Go S5810292 CFEB HEAT SINK ASSY FRU Venue Go fan included S5798986 Touch Display FRU Venue Go S5797182 C BEB FRU Venue Go S...

Page 297: ...I N A R Y C BEB Magram FRU Venue Go S5795090 SSD FRU Venue Go S5791182 WiFi PCB FRU Venue Go S5797835 Speakers FRU Venue Go S5775292 Venue Go Package CRU S5793263 Table 9 4 System Parts Part Name Par...

Page 298: ...A R Y 9 5 4 Cart Parts Table 9 5 Cart Parts Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Repl Proc CRU Cart Assembly Basic FRU Venue Go S5793897 Gel Cup C...

Page 299: ...rt S5791599 Tilt Assy CRU Venue Go Cart S5810359 Shelf FRU Venue Go Cart S5811127 Split Power Cable FRU Venue Go Cart S5811099 PROBE INSERTS CRU Venue Go Cart S5797627 Printer shelf CRU Venue Go Cart...

Page 300: ...nd Diagrams P R E L I M I N A R Y 9 5 5 Probes Table 9 6 Probes Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Probe 6S RS 47236956 Probe L8 18i RS 5499609...

Page 301: ...ftware Media Probe 6Tc RS KN100104 Probe C1 5 RS 5499608 Table 9 7 Software Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Repl Proc SW media CRU Venue Go S...

Page 302: ...I M I N A R Y 9 5 7 System Power Cables Table 9 8 System Power Cables Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Power Cable Australia S2414985 5 Power...

Page 303: ...er 9 Renewal Parts 9 13 P R E L I M I N A R Y Power Cable Japan S2414985 8 Power Cable Switzerland S2414985 3 Power Cable USA Canada S2414985 Table 9 8 System Power Cables Part Name Part Number Pictur...

Page 304: ...ble 9 9 Optional Peripherals Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Repl Proc SONY UP D898DC printer 5778615 Printer USB cable FRU Venue Go S5809718...

Page 305: ...I M I N A R Y Table 9 10 ECG Module Part Name Part Number Picture Can Replace Part Can Be Replaced by Part Not Compatible With Repl Proc ECG Module CRU 5129487 Norav German Version ECG Module 5800116...

Page 306: ...or inspections to be performed at periods of frequency different from those listed in this manual 10 1 2 Purpose of Chapter 10 This chapter describes the Care and Maintenance PM procedures for the Ven...

Page 307: ...RN OFF THE POWER ON OFF SWITCH BEFORE YOU REMOVE ANY PARTS PROCEED WITH CAUTION WHENEVER POWER IS ON AND COVERS ARE REMOVED DANGER DO NOT PULL OUT OR INSERT CIRCUIT BOARDS WHILE MAINS POWER TO THE SYS...

Page 308: ...ts corrective action and the effects of corrective action must be documented and maintained on site Your GE Service Representative can help you with establishing performing and maintaining records for...

Page 309: ...cated Time Daily Weekly Monthly Per Facility s QA Program Notes Clean Probes or before each use Clean Probe Holders Inspect AC Mains Cable Mobile Ultrasound system Check Weekly Inspect Cables and Conn...

Page 310: ...nches are recommended 2 Bit TX 15 M3 3 Bit TX 20 M4 4 Bit TX 25 M5 5 Bit TX 30 M6 6 Bit TX 45 M10 7 Socket Set must include 7mm socket 8 Side cutter diagonal 5 or 6 inch 9 Flat Blade Driver 3 2 mm 10...

Page 311: ...m Record all probes and Ultrasound system options 3 Power up Turn the Ultrasound system power ON and verify that all fans and peripherals turn On Watch the displays during power up to verify that no w...

Page 312: ...on 2 CF Mode Verify basic CF Mode Color Flow Mode operation Check the basic Ultrasound system controls that affect this mode of operation 3 Doppler Modes Verify basic Doppler operation PW and CW if av...

Page 313: ...drive s read write properly 2 B W Printer Verify hardcopy output of the B W video page printer Clean heads and covers if necessary 3 DICOM Verify that DICOM is functioning properly Send an image to a...

Page 314: ...stop the Ultrasound system from moving and release mechanism Where applicable check all wheel locks and wheel swiveling for proper operation 11 Cables and Connectors Check all internal cable harnesse...

Page 315: ...ethanol or methanol alcohol abrasive cleaners or other strong solvents Only use isopropyl alcohol when instructed to do so Do not spray any liquid directly onto the Venue Go covers Do not allow any l...

Page 316: ...he touch panel display without affecting the system operation tap Settings and then tap Clean The screen turns black allowing you to use a soft cloth with glass cleaning solution to clean the panel 2...

Page 317: ...e probe Note For detailed information on handling Endocavity probes refer to the appropriate supplementary instructions for each probe 10 6 3 Basic Probe Care The Venue Go User Manual and the individu...

Page 318: ...provided in the Venue Go User Manual NOTE For specific probe cleaning instructions refer to the individual probe Users Manual or care card supplied with the probe CAUTION FAILURE TO FOLLOW THE PRESCR...

Page 319: ...e being visibly clean and properly disinfected The purpose of the regulation is to protect employees in the transportation industry as well as the persons who will receive and or open the package NOTE...

Page 320: ...rvice or repair activities They differ somewhat from the standards that are used for design verification and manufacturing tests e g IEC 60601 1 and UL 60601 1 which require a controlled test environm...

Page 321: ...ed insulation and adequacy of strain relief and cable clamps Locate and examine all associated transducers Inspect the cables and strain relief at each end Inspect the transducer enclosure and lens fo...

Page 322: ...eversed If later tests indicate high leakage currents this should be suspected as a possible cause and the outlet wiring should be visually inspected 10 7 4 Grounding Continuity Measure the resistance...

Page 323: ......

Page 324: ...2018 by General Electric Company GE Medical Systems Ultrasound Primary Care Diagnostics LLC 9900 Innovation Drive Wauwatosa WI 53226 USA Tel 1 800 437 1171 Fax 1 414 721 3865 www gehealthcare com...

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