GE Portrait Hub01, User Manual

Page: 133 / 198

Troubleshooting
Problem Solution
●
No connection to patient monitoring services
appears: the Hub is not connected to the Core
Services. Make sure that the Hub is within the
network coverage range. If that does not help,
contact service personnel.
●
No license available appears: there are no
available monitoring licenses. Unassign one Hub
or wait until a license becomes available again.
Monitoring is lost
Environmental interference or configuration errors
prevent the MBAN from working properly.
●
Check the environment for any interfering devices
and remove as necessary.
●
If the problem persists, contact qualified service
personnel to check the MBAN configuration.
There may be problems with power supply (cables,
batteries etc.) or with the WLAN.
●
Check battery charges and replace batteries as
needed.
●
Contact qualified service personnel.
Loss of audible and/or visual alarms
●
Check that the alarm limits are set correctly for
your care area.
●
Check the alarm volume adjustment.
●
Check the use mode ( REMOTE or LOCAL ) and
change as needed.
●
Check patient connections.
●
Contact qualified service personnel.
Waveforms seem incorrect or have artifact
There are several possible reasons for this and the
solution depends on the cause:
●
Patient movement: Instruct the patient about the
effect of movement on the measurement.
●
Environmental interference: Check the
environment for any interfering devices and
remove as necessary.
●
Sensor out of range: Reposition the Hub closer to
the sensor.
●
Sensor blocked: Reposition the sensor.
●
Broken or damaged sensor: Check the sensor and
replace as necessary.
●
Poor lead or sensor preparation, placement,
or attachment, or dry electrode gel: Check
sensor position and connections and correct as
necessary.
Incorrect or missing trends
Sensor is out of range.
●
Reposition the Hub closer to the sensor.
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Portrait ™ Mobile Monitoring Solution
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