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Troubleshooting

This chapter provides some solutions to common
networking and DVD problems. If the suggestions in this
chapter do not correct the problem, see

“Getting help” on

page 86

Network troubleshooting

The DVD player cannot connect to the network.

■

Make sure that Gateway D5 Media Server is installed
and running on the computer.

■

Make sure that you have selected a network card in the
Media Server program. For more information, see

“Selecting the network card” on page 69

Summary of Contents for ADC-220

Page 1: ...user sguide Your Gateway Connected DVD Player Installing Configuring...

Page 2: ......

Page 3: ...he network 20 Wired Ethernet setup 21 Wireless access point setup 22 Wireless peer to peer setup 24 Setting the IP address 27 Changing the player name 28 Playing computer media files 29 Entering Netwo...

Page 4: ...g media files 61 Working with playlists 62 Creating a new playlist 62 Editing a playlist 63 Renaming a playlist 63 Deleting a playlist 64 Importing a playlist 64 Working with slideshows 65 Creating a...

Page 5: ...es on CD R CD RW discs PC Card slot for wired or wireless access to a Microsoft Windows based home network Capability to stream digital content from your computer to your TV including MPEG1 MPEG2 vide...

Page 6: ...s POWER button Press to turn the player on and off When this button is on the yellow Power LED turns on and the player enters On mode Press the POWER button on the remote control to switch between On...

Page 7: ...e on screen menus You can use these buttons as an alternative to the remote control s arrow buttons ENTER Press to make on screen selections You can use this button as an alternative to the remote con...

Page 8: ...T Press to skip to the next chapter or track while in playback mode STOP Press to stop playback and press again to return to the menu on the DVD Press PLAY to resume playback PLAY Press to start playb...

Page 9: ...l stereo Connect to the left right analog audio inputs of a TV stereo or 2 channel amplifier Coaxial digital audio Connect to the coaxial digital audio input of a 5 1 channel amplifier Optical digital...

Page 10: ...deo inputs of your TV Y component black and white Connect to the Y video input of your TV Video out composite Connect to the Composite Video input of your TV Cr Pr component progressive red Connect to...

Page 11: ...S MY VIDEOS DISPLAY SEARCH RETURN MENU CONNECT PAGE REV FWD PREV NEXT ZOOM VIDEO OUT REPEAT A B SLOW AUDIO SUBTITLE ANGLE PAUSE STEP STOP PLAY PAGE 1 2 3 4 5 6 7 8 9 0 CLEAR ABC DEF GHI JKL MNO PQRS T...

Page 12: ...he Setup menu for adjusting DVD and Network settings OPEN CLOSE Press to open and close the disc tray MY MUSIC Press to display the player s My Music folder on the TV which lists the music media files...

Page 13: ...apter or track NEXT Press to skip to the next chapter or track ZOOM Press to zoom in or out at various levels of magnification VIDEO OUT While playback is stopped press repeatedly until the setting ma...

Page 14: ...ernate angles during DVD playback if available PAUSE STEP Press once to pause playback and press again to step forward one frame at a time STOP Press once to stop playback press PLAY to resume Press t...

Page 15: ...rder 1 Set up your network and make sure that your home network is working correctly 2 Install the Gateway D5 Media Server program and start it for the first time 3 Connect the player to your TV audio...

Page 16: ...h an Ethernet cable Wireless access point A Wireless access point network uses radio waves to link devices using a wireless network card an access point and a wired Ethernet network Wireless peer to p...

Page 17: ...o known as PCMCIA A wired Ethernet adapter card or wireless network card may already be included with your player Microsoft Windows 98 SE Windows Me Windows 2000 or Windows XP To install Media Server...

Page 18: ...the plugin you want to use then click Scan Your files are imported into Media Server Your first time setup of Media Server is complete 6 Repeat Steps 1 5 for each computer you want to access from the...

Page 19: ...site video Connect one end of the supplied yellow video cable to the VIDEO OUT jack on the back of the player then connect the other end to the jack on your TV S Video Connect one end of an S Video ca...

Page 20: ...r then connect the other ends to the right left audio jacks on your TV stereo or 2 channel analog amplifier 5 1 channel surround analog audio Connect one end of the six audio cables not included to th...

Page 21: ...ing the network card Do not plug in the player s power cord or press the POWER button on the front until you have installed the network card To install the network card 1 Make sure that the player is...

Page 22: ...r video by following the instructions in Turning on your player on page 19 Installing batteries into the remote control To install the batteries 1 Turn the remote control over then remove the battery...

Page 23: ...f using an external amplifier or audio system then use its controls to set it to the input type connected to the player 5 Press VIDEO OUT repeatedly until the setting matches your video connection See...

Page 24: ...pending on your network configuration For wired Ethernet setup see Wired Ethernet setup on page 21 For wireless access point setup see Wireless access point setup on page 22 Remote Button Function STO...

Page 25: ...Media Server icon in the Windows taskbar shows that the program is running If the Media Server icon has a red x on it Media Server is running but cannot connect to the network See Network troubleshoot...

Page 26: ...tting the IP address on page 27 To change the player name as it appears to other players see Changing the player name on page 28 4 Highlight OK then press ENTER Network setup is complete 5 Press SETUP...

Page 27: ...Names of networks using wireless access points end with ACC PT 5 Highlight one of the detected networks then press ENTER The message Joining new network please wait appears then the message Successful...

Page 28: ...omizing on page 35 for instructions on customizing your player s other settings Wireless peer to peer setup To configure the player for a wireless peer to peer network 1 Make sure that your computer i...

Page 29: ...SETUP The Welcome to Setup screen appears 3 Use your remote control s arrow buttons to highlight Network then press ENTER 4 Highlight Network then press ENTER A list of available networks appears Name...

Page 30: ...click Wireless Network Connection then click View Available Wireless Networks 11 Click the P2P network name you just created on the player then click Connect If you want to change the player name as i...

Page 31: ...way the IP address is assigned 1 On the player s remote control press STOP then press SETUP 2 Highlight Network then press ENTER 3 Highlight IP Address 4 Press the arrow buttons to choose one of the f...

Page 32: ...o name the player Move the text insertion point left and right 0 9 buttons Press repeatedly to select the desired character then press the button to save the character and move to the next character C...

Page 33: ...ower mode press POWER on the remote control to turn on the player 3 Turn on your TV then set it to the audio video input that is connected to your player 4 Turn on your audio system if using an extern...

Page 34: ...example Artist then press ENTER 4 Highlight an artist then press ENTER 5 To play a song highlight the song by the artist then press ENTER OR To play all songs in the current folder in a repeating loo...

Page 35: ...in a repeating loop highlight the first movie you want to play then press PLAY Viewing pictures To view a picture 1 Enter Network mode For more information see page 29 2 Highlight Images then press EN...

Page 36: ...power before you clean the outside of the player Use a damp cloth for cleaning Do not use liquid cleaners or aerosol cleaners Do not use this product near water or in damp environments such as a bath...

Page 37: ...sc to direct sunlight or heat sources Leaving it in a car parked in direct sunlight is likely to damage the disc because temperatures may rise considerably inside the car Cleaning discs Clean discs by...

Page 38: ...34 Chapter 2 Setting Up Your Player www gateway com...

Page 39: ...ideo cables are connected you are ready to adjust audio video and parental controls For language settings see page 36 For video settings see page 38 For digital audio settings see page 39 For analog a...

Page 40: ...audio soundtracks and DVD menus Remote Button Function STOP Press before pressing SETUP SETUP Press to open and close the Setup menu up and down arrows Press to highlight options within menus left and...

Page 41: ...com To set your language preferences 1 On the player s remote control press STOP then press SETUP The main Setup menu opens 2 Use your remote control s arrow buttons to highlight Language then press...

Page 42: ...English default French or Spanish Because audio language selections vary among DVDs the DVD itself may override your selection Disc Menu Press the buttons to select English default French or Spanish B...

Page 43: ...rd 4 3 television and prefer to watch widescreen versions of DVD movies if available Widescreen Select if you have a widescreen 16 9 television 5 Highlight OK then press ENTER 6 Press SETUP or RETURN...

Page 44: ...s the format of Dolby Digital 5 1 output signals To set your Dolby Digital preferences 1 On the player s remote control press STOP then press SETUP The main Setup menu opens 2 Use your remote control...

Page 45: ...decoder PCM Outputs 2 channel digital audio from the optical or coaxial digital audio jacks Off Turns off Dolby Digital output 4 Highlight OK then press ENTER Configuring DTS This setting configures t...

Page 46: ...decoder PCM Outputs 2 channel digital audio from the optical or coaxial digital audio jacks Off Turns off DTS output 4 Highlight OK then press ENTER Configuring MP3 audio This option sets the outgoing...

Page 47: ...rom the optical or coaxial digital audio jacks Off Turns off MP3 output 4 Highlight OK then press ENTER Configuring CD audio This option sets the outgoing digital audio format of CD tracks To set your...

Page 48: ...ical or coaxial digital audio jacks Off Turns off CD audio output 4 Highlight OK then press ENTER Configuring LPCM This option sets the outgoing digital audio format of LPCM tracks To set your LPCM ou...

Page 49: ...ital audio jacks Off Turns off LPCM audio output 5 Highlight OK then press ENTER Configuring for other formats This option sets the outgoing digital audio for formats not covered in the previous proce...

Page 50: ...R Adjusting the speaker balance This feature adjusts the sound balance of your 5 1 channel speakers system To run the speaker test 1 On the player s remote control press STOP then press SETUP The main...

Page 51: ...set the format of the signal from the 5 1 channel surround and 2 channel stereo audio jacks Configuring Pro Logic virtual surround sound The player has a built in Dolby Pro Logic decoder to provide v...

Page 52: ...log then press ENTER The Analog audio setup menu opens 3 Highlight Pro Logic then press the buttons to select Auto Default Outputs stereo audio soundtracks in Dolby Pro Logic mode On Outputs all audio...

Page 53: ...hlight Analog then press ENTER The Analog audio setup menu opens 3 Highlight Ctr Delay then press the buttons to set the delay from 0 to 1 75 milliseconds Assume one millisecond of delay for every one...

Page 54: ...ons to highlight Analog then press ENTER The Analog audio setup menu opens 3 Highlight Surr Delay then press the buttons to set the delay from 0 to 5 25 milliseconds Assume 1 millisecond of delay for...

Page 55: ...hen press ENTER The Analog audio setup menu opens 3 Highlight Speaker Set then press ENTER The active speakers are listed 4 Highlight each of the following speakers then press the buttons to turn them...

Page 56: ...playback of DVDs by using a password protected rating system Not all DVDs are rated To set parental controls 1 On the player s remote control press STOP then press SETUP The main Setup menu opens 2 Us...

Page 57: ...ter CLEAR Press to erase a character ENTER Press to save the password 4 Highlight Rating then press to change the rating level DVDs that are rated higher than the level you select will not play withou...

Page 58: ...54 Chapter 3 Customizing www gateway com...

Page 59: ...DVD Player Media Server must be running on your computer for the DVD player to communicate with your computer Compatible file formats Media Server supports the following media formats Format Supported...

Page 60: ...6 Working with media files see page 59 Working with playlists see page 62 Working with slideshows see page 65 Viewing and changing network settings see page 67 Importing media files You can import aud...

Page 61: ...boxes for the media types you want to import Audio MP3 Audio WMA Video MPEG Picture JPEG 3 Click the folder containing the media files you want to import To scan all subfolders within the folder you s...

Page 62: ...the media player s program called a plugin to import the files To import files using plugins 1 Open Media Server then click the Media Import tab 2 Click Plugin Import The Plugins dialog box opens 3 Cl...

Page 63: ...n you want to use 4 Click the Update Period you want to use Manual Only default Scans will not be automatic Every Select a preset interval to scan from every 15 minutes to every 12 hours Time Define a...

Page 64: ...es so the player cannot access them Hiding the file only removes it from the Media Files list the file is not deleted To reveal a hidden file see Revealing media files on page 60 To hide media files 1...

Page 65: ...edia Files tab 2 Click the media type you want All Audio Video or Image in the Media types list 3 In the Name pane click the file you want to edit the attributes for Only one file can be edited at a t...

Page 66: ...ts that can be played through your DVD player You can also import playlists from other media player programs Creating a new playlist To create a new playlist 1 Open Media Server then click the List Ma...

Page 67: ...then click the List Manager tab 2 Click the arrow to open the Available Playlists list then click Music Playlist 3 Click the playlist you want to edit then click Edit The Edit List Manager dialog box...

Page 68: ...porting a playlist To import a playlist 1 Open Media Server then click the List Manager tab 2 Click the arrow to open the Available Playlists list then click Music Playlist 3 Click Playlist import The...

Page 69: ...played for five seconds and the image list starts over again if the music has not completed by the time the last picture is finished displaying To create a new slideshow 1 Open Media Server then click...

Page 70: ...music is removed from that slideshow Editing a slideshow To edit an existing slideshow 1 Open Media Server then click the List Manager tab 2 Click the arrow to open the Available Playlists list then...

Page 71: ...Media Server then click the List Manager tab 2 Click the arrow to open the Available Playlists list then click Slideshow A list of available slideshows is displayed 3 Click the slideshow you want to...

Page 72: ...mputer name You can change the name of the computer as it appears on the DVD player menus To change the computer name 1 Open Media Server then click the System tab 2 Click Change The New Server Name d...

Page 73: ...click the System tab then click Change Adapter The Network Adapters dialog box opens 2 Click the appropriate network adapter card then click OK Changing the language You can change the language for th...

Page 74: ...70 Chapter 4 Using Media Server www gateway com...

Page 75: ...r If the player is in Standby power mode press POWER on the remote control The Power LED turns yellow 2 Turn on your TV then set it to the audio video input connected to the DVD player 3 Turn on your...

Page 76: ...Press OPEN CLOSE on the remote control or on the front of the player The disc tray opens 2 Place the disc in the tray with the label side facing up If the disc has no label and both sides are playabl...

Page 77: ...ning Always press STOP to stop playback of a disc before turning off the player Button Function PAUSE STEP Press to freeze at the current frame during playback Press again to advance one frame at a ti...

Page 78: ...n in the disc menu ENTER Press to make selections in the disc menu 0 9 Press to make direct selections in some disc menus RETURN Press to display the previous menu or to close the disc menu CLEAR Pres...

Page 79: ...hlight a track you want to add to the playlist then press ENTER Repeat for each track you want to add 3 When you are finished highlight Create Prog then press ENTER The tracks you selected are display...

Page 80: ...zoom scale of the on screen image during DVD playback To adjust the zoom of the DVD image Press ZOOM repeatedly The size of the on screen image is progressively increased then zoom turns off Changing...

Page 81: ...ble to select soundtracks in multiple languages To select audio format or soundtrack 1 Press AUDIO during DVD playback The selected audio format or soundtrack changes 2 Press AUDIO repeatedly to selec...

Page 82: ...of information to display on the TV screen during DVD playback To select the information to display 1 Press DISPLAY to view information about the disc being played 2 Press DISPLAY once to view elapse...

Page 83: ...want to display then press ENTER To manipulate the displayed image 1 To rotate a picture 180 press the button 2 To rotate a picture 90 increments press the ANGLE button 3 To magnify an image press ZO...

Page 84: ...80 Chapter 5 Playing Media www gateway com...

Page 85: ...correct the problem see Getting help on page 86 Network troubleshooting The DVD player cannot connect to the network Make sure that Gateway D5 Media Server is installed and running on the computer Ma...

Page 86: ...information see Installing the network card on page 17 Make sure that Gateway D5 Media Server is running on the computer Turn the DVD player off then turn it back on again Restart the computer No son...

Page 87: ...ixels in width and 108 pixels in height Media Server cannot find the movies on my hard drive Make sure that Media Server is installed and running on the computer that has the movie files Open movie fi...

Page 88: ...my standard television Change the aspect ratio For more information see To set the aspect ratio on page 38 If the picture does not change the DVD s aspect ratio may be fixed and cannot be adjusted No...

Page 89: ...control and the player Move closer to the player when using the remote control Replace the batteries The DVD does not play Make sure that there is a DVD in the tray If the DVD has two playable sides...

Page 90: ...pter does not solve your problem contact Gateway Technical Support at 800 846 2301 Monday through Friday from 7 00 a m to 9 00 p m Central Time TDD technical support for the hearing impaired is availa...

Page 91: ...al output Y 1 0Vp p 75 sync negative polarity C 0 286Vp p 75 ComponentVideoOut progressive interlace scan modes Y 1 0Vp p 75 Cb 0 7Vp p 75 Cr 0 7Vp p 75 Supported video and image formats MPEG1 3 Mbps...

Page 92: ...ratio 90 dB Total harmonic distortion Less than 0 05 Supported audio formats WMA 48 Kbps MP3 80 Kbps General Power requirements 120 VAC 60 Hz Power consumption 25 W Video standard NTSC Weight approxim...

Page 93: ...mmunications Commission FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules Thes...

Page 94: ...FCC rules Canada Industry Canada IC Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radi...

Page 95: ...Scan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in...

Page 96: ...92 Appendix A Safety Regulatory and Legal Information www gateway com...

Page 97: ...MAN CONNECT DVD PLAYER GDE R1 7 03...

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