Chapter 8 Troubleshooting
102
Temporary Errors
The following are lists of temporary errors which can be
recovered by operators.
■
Paper feeding errors
"J" and "error number" are displayed back and forth.
■
Cover open error
"U" and "error number" are displayed back and forth.
Device Errors
The following are lists of device errors which require
troubleshooting by a service engineer.
■
Internal and optical errors
"E" and "alarm number" are displayed back and forth.
Display
Item
Countermeasure
J1
Paper jam
1 Remove the jammed document.
2 Check if the document is suitable for
scanning by ADF.
For details, refer to
.
J2
Multifeed
Open the ADF and remove the
documents.
Display
Item
Countermeasure
U4
ADF open
Close the ADF and reload the documents.
Display
Item
Countermeasure
E2
Optical error
(ADF front)
1 Clean the glass inside the scanner.
For details, refer to
2 Turn the power off then back on.
If the problem persists, write down the
displayed error code and contact your
FUJITSU scanner dealer or an
authorized FUJITSU scanner service
provider.
E3
Optical error
(ADF back)
E7
EEPROM error
Turn the power off then back on.
If the problem persists, write down the
displayed error code and contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
E9
Memory error