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Fuji Xerox DocuPrint CP225 w, User Manual

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Fuji Xerox DocuPrint CP225 w User Manual Download Page 159

Troubleshooting

159

Understanding Printer Messages

The printer LCD panel displays messages describing the current state of the printer and indicates possible printer 
problems you must resolve. This section describes error codes included in the messages, their meanings, and how 
to clear the messages.

IMPORTANT: 

•

When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the 
printer are not secured.

Error-Code

What You Can Do

009-950

Replace the specified toner cartridge.

See also: 

•

"Replacing Toner Cartridges" on page 169

009-951
009-952
009-953
010-397

Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local 
representative office or an authorized dealer.

See also: 

•

"Online Services" on page 183

016-501
016-502

016-719

Press the 

 button to cancel the current job. Retry when the printer does not process any job.

016-720

Press the 

 button to cancel the current print job.

See also: 

•

"Canceling a Print Job" on page 87

016-744
016-745

016-749

Press the 

 button to cancel the current job. Retry when the printer does not process any job.

016-753

PDL emulation error has occurred. Press the 

 button to clear the message and cancel the 

current print job.

016-755
016-920

Press the 

 button. Execute the operation again according to the operation procedure.

016-921

016-982

The printer memory is full and cannot continue processing the current print job. Press the 

button to clear the message and cancel the current print job.

018-338

Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local 
representative office or an authorized dealer.

See also: 

•

"Online Services" on page 183

024-340

Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local 
representative office or an authorized dealer.

See also: 

•

"Online Services" on page 183

024-360

024-371

Turn off the printer, and then on. Or, unplug the Ethernet cable or USB cable, and then plug it again. 
If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized 
dealer.

See also: 

•

"Online Services" on page 183

024-946

Press the 

 button to clear the message. Check for any misfed paper in the standard 150 sheet 

tray, and set the tray to the printer.

024-958

Load the correct paper.

See also: 

•

"Loading Print Media in the Standard 150 Sheet Tray" on page 79

024-963

041-340

Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local 
representative office or an authorized dealer.

See also: 

•

"Online Services" on page 183

042-358
042-372
061-370

Summary of Contents for DocuPrint CP225 w

Page 1: ...DocuPrint CP225 w User Guide ...

Page 2: ... Alliance Wi Fi Protected Setup WPA and WPA2 are trademarks of the Wi Fi Alliance All product brand names are trademarks or registered trademarks of the respective holders Microsoft product screen shot s reprinted with permission from Microsoft Corporation Xerox Xerox and Design as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and or other coun...

Page 3: ...d provides all the necessary operating information about the print function Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and configuration After reading this guide keep it safe and handy for future reference Fuji Xerox Co Ltd ...

Page 4: ...er Setting Utility Windows Only 26 SimpleMonitor Windows Only 27 Launcher Windows Only 28 Setup Disk Creation Tool Windows Only 29 4 Printer Connection and Software Installation 30 Overview of Printer Connection and Software Installation 31 USB Connection 31 Ethernet Connection 31 Wireless Connection 32 Connecting Your Printer 33 Available Features for Each Connection Type 33 Connecting Printer to...

Page 5: ...int Media Storage Guidelines 77 Supported Print Media 78 Usable Print Media 78 Loading Print Media 79 Capacity 79 Print Media Dimensions 79 Loading Print Media in the Standard 150 Sheet Tray 79 Manual Duplex Printing 84 Using the Output Tray Extension 86 Printing 87 Sending a Job to Print 87 Canceling a Print Job 87 Using the Secure Print Feature 88 Selecting Printing Options 90 Printing on Custom...

Page 6: ...r Smears or Print Comes Off Stain on Back Side 144 Random Spots Blurred Images 144 The Entire Output Is Blank 145 Streaks Appear on the Output 145 Pitched Color Dots 145 Vertical Blanks 145 Mottle 146 Ghosting 146 Fog 147 Bead Carry Out BCO 147 Auger Mark 148 Wrinkled Stained Paper 149 The Top Margin Is Incorrect 149 Color Registration Is Out of Alignment 150 Protrudent Bumpy Paper 151 Adjusting C...

Page 7: ...g a Toner Cartridge 171 Ordering Supplies 173 Consumables 173 When to Order Toner Cartridges 173 Recycling Supplies 173 Storing Consumables 174 Managing the Printer 175 Checking or Managing the Printer With the CentreWare Internet Services 175 Checking Printer Status With the SimpleMonitor Windows Only 175 Checking Printer Status Through E mail 176 Conserving Supplies 177 Checking Page Counts 178 ...

Page 8: ...de Describes how to get ready to print and set various features It also covers the operator panel menus troubleshooting tips and maintenance information Troubleshooting Guide Describes the troubleshooting tips for printer problems such as paper jams This guide can be opened from the Launcher Product Features Describes the product features This guide can be opened from the installer Show Me How Des...

Page 9: ...pecifications Describes the printer specifications 2 Basic Operation Describes the main components of the printer the power saver mode and how to turn on off the printer 3 Printer Management Software Describes the software available for the printer 4 Printer Connection and Software Installation Describes the basic information about how to connect the printer to your computer and how to install the...

Page 10: ...nt feature allows you to print multiple pages on a single sheet of paper This feature helps reduce paper consumption For more information refer to the Help provided for the print driver Printing Through Wireless Connection Wireless Print The wireless LAN feature on your printer allows you to install the printer at any location and enables printing without a wired connection to your computer For mo...

Page 11: ...400 dpi high resolution LED print heads and Micro Accurate Control Screen MACS Technology In addition the color registration of each toner is corrected with ultra high precision through a digital process by Image Registration Control Technology IReCT Conventional technology Jagged line Enhanced image Smooth line ...

Page 12: ...n Resolution Data Processing Resolution 600 600 dpi Output Resolution 1200 2400 dpi Tone Color 256 tones color 16 7 million colors Paper Size A4 210 297 mm B5 182 257mm A5 148 210mm C5 162 229 mm Monarch 3 875 7 5 Com 10 4 125 9 5 DL 110 220 mm Letter 8 5 11 Legal 8 5 14 Folio 8 5 13 Executive 7 25 10 5 Custom Size 76 2 215 9 mm 127 355 6 mm Image loss 4 mm from the top bottom left and right edges...

Page 13: ...emory capacity does not guarantee print quality depending on the type and content of print data Fonts PCL PostScript 3 Compatible 80 fonts and 36 Symbol Sets Page Description Language PCL 5c PDF TIFF JPEG AirPrint Google Cloud Print Emulation PCL 6 PostScript 3 Compatible Items Description ...

Page 14: ...indows Server 2008 32 bit Microsoft Windows 7 32 bit Microsoft Windows 8 32 bit Microsoft Windows 8 1 32 bit Microsoft Windows Server 2003 64 bit Microsoft Windows Server 2003 R2 64 bit Microsoft Windows Vista 64 bit Microsoft Windows Server 2008 64 bit Microsoft Windows 7 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 8 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windo...

Page 15: ...tion Maximum 605 W During sleep mode of power saver mode 1 6 W or less Average During standby 38 W During continuous color printing 281 W During continuous monochrome printing 320 W IMPORTANT Low power mode of power saver mode 10 W average The printer does not use electricity when the power is switched off even with the power cord is plugged in Dimensions 397 W 398 D 246 H mm Weight Approximately ...

Page 16: ...16 Basic Operation 2 Basic Operation Main Components on page 17 Turning On Off the Printer on page 20 Printing a Panel Settings Page on page 21 Power Saver Mode on page 22 ...

Page 17: ...r Output Tray 3 Output Tray Extension 4 Print Head Cleaning Rod 5 Toner Access Cover 6 Power Switch 7 Standard 150 Sheet Tray 1 Power Connector 2 Rear Cover Handle 3 USB Port 4 Ethernet Port 5 Rear Cover 6 Transfer Roller 7 Paper Chute 8 Paper Feed Roller 9 Transfer Belt 10 Levers ...

Page 18: ...nd blinks when an unrecoverable error occurs 7 Ready indicator Lights up when the printer is ready or the printer is in the low power mode for the power saver mode and blinks when data is being received 8 Back button Switches to the print mode from the top menu of the Menu mode Returns to the upper hierarchy of the menu from the submenu of the Menu mode 9 button Displays the selected menu or item ...

Page 19: ...g wireless connection is not available when an Ethernet cable is connected to the printer Off On The printer enters the power saver mode Failed to connect with Wireless LAN access point or router On On Wireless link established Blinking normal On Searching Connecting with wireless LAN access point or router Blinking slowly On Searching Connecting with WPS access point or router during wireless ope...

Page 20: ...onnected to an uninterruptible power supply UPS system 1 Connect the power cord to the power connector on the rear of your printer see Rear View on page 17 2 Connect the other end of the cord to the power source 3 Turn on the printer Turning Off Your Printer 1 Turn off the printer NOTE The data in the memory is cleared when the printer is turned off ...

Page 21: ...mple 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Settings Report tab 3 Select ...

Page 22: ...ore appears The factory default settings of five minutes Low Power Timer and six minutes Sleep Timer are changeable within the range of 5 to 30 minutes Low Power Timer and 1 to 6 minutes Sleep Timer The printer returns to the ready to print state in about 28 seconds when re activated Exiting the Power Saver Mode The printer automatically exits the power saver mode when it receives a job from a com...

Page 23: ...nter to install a combination of software programs depending on your operating system Print Driver on page 24 CentreWare Internet Services on page 25 Printer Setting Utility Windows Only on page 26 SimpleMonitor Windows Only on page 27 Launcher Windows Only on page 28 Setup Disk Creation Tool Windows Only on page 29 ...

Page 24: ...e print driver from the Software Pack CD ROM The print driver enables your computer and printer to communicate and provides access to your printer features See also Configuring Printer and Installing Software on Windows on page 44 Configuring Printer and Installing Software on Mac OS X on page 67 ...

Page 25: ...ny changes to the current configuration and settings Creating an Administrative Password 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key 3 Click the Properties tab 4 In the left navigation panel scroll down to Security and select Administrator Settings 5 Select Enabled for Administrator Mode 6 In the Administrator Login ID field enter...

Page 26: ...u can also diagnose the system settings by using the Printer Setting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs NOTE The Password dialog box appears the first time you try to change settings on the Printer Setting Utility when Panel Lock is set on the printer In this case enter the password you specified and click OK to apply ...

Page 27: ...rror occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches automatically when printing error occurs You can specify the conditions for starting the Printer Status window in Printer Status Window Properties To change the pop up settings for the Printer Status window The following procedure uses Microsoft Windows 7 as an example 1 Right clic...

Page 28: ...acific your printer Launcher The Launcher Ctype window appears 2 The Launcher Ctype window provides the following buttons Status Window Printer Setting Utility and Troubleshooting To exit click X Close at the top right corner of the window For details see the help for each application Status Window Opens the Printer Status window See also SimpleMonitor Windows Only on page 27 Printer Setting Utili...

Page 29: ...d multiple up document settings Output color graphic settings If you want to install the print driver with the same settings on multiple computers running on the same operating system create a setup disk in a media or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the print driver Install the print driver for your print...

Page 30: ...nd Software Installation on page 31 Connecting Your Printer on page 33 Setting the IP Address for IPv4 Mode on page 39 Configuring Printer and Installing Software on Windows on page 44 Configuring Printer and Installing Software on Mac OS X on page 67 Configuring Printer and Installing the Print Driver on Linux CUPS on page 72 ...

Page 31: ...B Connection on page 34 2 Install the driver software on the computer from the Software Pack CD ROM Refer to Using Installer to Set Up Connection and Install Software on page 45 For Mac OS X 1 Connect the printer and the computer with the USB cable Refer to USB Connection on page 34 2 Install the driver software on the computer from the Software Pack CD ROM Refer to Configuring Printer and Install...

Page 32: ... Pack CD ROM the following steps are not necessary 2 Set the printer s IP address If DHCP is available on your network refer to Dynamic Methods of Setting the Printer s IP Address on page 39 You can also manually set the printer s IP address by using the operator panel Refer to Assigning an IP Address Manually on page 40 3 Install the driver software on the computer from the Software Pack CD ROM R...

Page 33: ...100 Base TX compatible USB USB2 0 compatible Wireless IEEE 802 11b 802 11g 802 11n 1 USB Port 2 Ethernet Port Connection Type Available Feature USB Instruct print jobs from a computer Use the Printer Setting Utility to view specify or diagnose the system settings Windows only Use the SimpleMonitor to check the printer status Windows only Ethernet Instruct print jobs from a computer on the network ...

Page 34: ...o not connect the printer USB cable to the USB slot available on the keyboard Ethernet Connection To connect the printer to a computer via Ethernet 1 Make sure that the printer is turned off and all cables have been disconnected 2 Connect one end of the Ethernet cable into the Ethernet port at the rear of the printer and the other end to an Ethernet port of a router or hub NOTE Connect the Etherne...

Page 35: ...r wireless configuration by starting WPS PBC on the printer with the WPS button or operator panel menu and then pressing the button provided on the wireless LAN access point Registrar or router This setting is available only when the access point supports WPS PBC 2 WPS PIN Wi Fi Protected Setup Personal Identification Number is a method to authenticate and register devices required for wireless co...

Page 36: ...eless connection is established and setup for wireless LAN is complete WPS PBC Operator Panel Menu You can start WPS PBC Wi Fi Protected Setup Push Button Configuration from the operator panel NOTE WPS PBC is available only when the wireless LAN access point Registrar or router supports WPS PBC Before starting WPS PBC confirm the position of the WPS button button name may vary on the wireless LAN ...

Page 37: ...the button to print the PIN code 7 Select Start Configuration and then press the button 8 Select the wireless LAN access point from the list and then press the button 9 Confirm that WiFi WPS linking Timeout XXX appears and enter the PIN code displayed on step 6 into the wireless LAN access point within two minutes NOTE For details about the WPS operation on the wireless LAN access point refer to t...

Page 38: ...ter the SSID and then press the button 7 Select the network mode from Infrastructure and Ad hoc depending on your environment and then press the button 8 Select the encryption type from Mixed Mode PSK WPA2 PSK AES or WEP IMPORTANT Be sure to use one of the supported encryption types to protect your network traffic NOTE If you have selected Ad hoc for the network mode WEP is the encryption type To ...

Page 39: ...t For example your printer can have the address 192 0 2 1 while your computer has the address 192 0 2 2 Another device can have the address 192 0 2 3 Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every computer and printer on the network that is configured to use DHCP A DHCP server is built into most cable and Digital S...

Page 40: ...ntact your system administrator You can assign the IP address by using the operator panel the Printer Setting Utility or the CentreWare Internet Services For Windows you can also assign the IP address to the printer using the installer on the Software Pack CD ROM Using the Operator Panel 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Network and then press the butto...

Page 41: ...and then press the button 26 Turn off and turn on the printer See also Operator Panel on page 18 Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print driver...

Page 42: ...ntreWare Internet Services is displayed in your browser Verifying the IP Settings You can confirm the settings by printing the System Settings page or using the ping command Printing the System Settings Page 1 Print the System Settings page See also Printing a System Settings Page on page 101 2 Look under the IPv4 heading of TCP IP on the Wired Network or Wireless Network section of the System Set...

Page 43: ...ed Network or Wireless Network on the System Settings page If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the System Settings page again If the IP address is not resolved automatically see Assigning an IP Address Manually on page 40 Using the Printer Setting Utility Windows Only 1 Print the System Settings page See also Printing a System ...

Page 44: ...e the IP address automatically and then print the System Settings page again If the IP address is not resolved automatically see Assigning an IP Address Manually on page 40 Changing the Firewall Settings Before Installing Your Printer You may need to change the firewall settings before installing the printer software Contact your network administrator for more information The following procedure u...

Page 45: ...erver 2012 R2 click the message displayed on the upper right corner of the screen and then select Run setup exe If the CD does not automatically launch perform the following steps a For Windows Server 2003 Windows Server 2003 R2 Windows Server 2008 and Windows Server 2008 R2 click Start Run For Windows Vista and Windows 7 click Start All Programs Accessories Run For Windows 8 and Windows Server 20...

Page 46: ...e set up 1 Confirm that the printer is turned on and the Wi Fi LED is blinking 2 Click Wireless on the Select a connection Method screen 3 Follow the instructions displayed on the screen If the software detects your network and printer the SSID and Printer Name will be displayed Confirm the SSID and Printer Name and then click Next If the Press WPS button on Printer and WPS button on Router screen...

Page 47: ... click Next If the target printer is not displayed on the Printer list click to refresh the list or click Enter IP Address to add a printer manually In Enter IP Address enter the assigned IP address to the printer manually and then click OK NOTE If the target printer is not displayed on the list ensure Ethernet cable is correctly inserted to the printer and the router and also confirm the printer ...

Page 48: ...ireless network select Network Installation 4 Follow the instructions displayed on the screen to complete the installation Installing the XML Paper Specification XPS Print Driver This section describes how to install the XML Paper Specification XPS print driver using the Windows Add Printer wizard NOTE The XML Paper Specification XPS driver is supported on Windows Vista and later operating systems...

Page 49: ...ext 5 Click Have Disk to display the Install From Disk dialog box 6 Click Browse and then select the extracted setup information inf file in Getting the Driver File on page 49 7 Click Open 8 Click OK 9 Select your printer name and then click Next 10 To change the printer name enter the printer name in the Printer name box To use this printer as the default printer select the Set as the default pri...

Page 50: ...allation starts 12 If you do not share your printer select Do not share this printer If you share your printer select Share this printer so that others on your network can find and use it 13 Click Next 14 Upon completion of the driver installation click Print a test page to verify installation 15 Click Finish Windows 7 Windows 7 64 bit Edition or Windows Server 2008 R2 1 Click Start Devices and Pr...

Page 51: ...d a printer 4 Click The printer that I want isn t listed 5 Select Add a local printer or network printer with manual settings and then click Next 6 Select the port connected to your printer and then click Next 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted setup information inf file in Getting the Driver File on page 49 9 Click Open 10 Cl...

Page 52: ...me or IP address box and then click Next If the User Account Control dialog box appears click Continue NOTE If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted setup information inf file in Getting the Driver File on p...

Page 53: ...g box appears click Continue NOTE If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted setup information inf file in Getting the Driver File on page 49 9 Click Open 10 Click OK 11 Select your printer name and then click...

Page 54: ...ick Next Installation starts 11 If you do not want your printer shared select Do not share this printer Otherwise select Share this printer so that others on your network can find and use it 12 Click Next 13 To use this printer as the default printer select the Set as the default printer check box 14 Upon completion of the driver installation click Print a test page to verify installation 15 Click...

Page 55: ...ettings 2 Click Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers 3 Click Add a printer 4 Select a printer or click The printer that I want isn t listed If you have selected your printer go to step 7 If you have clicked The printer that I want isn t listed go to step 5 5 Select Add a printer using a TCP IP address or host name and the...

Page 56: ...5 For Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 and Windows Server 2012 R2 you need to add the roles of print services first and then install the print driver using the Windows Add Printer wizard Follow the instructions below Adding Roles of Print Services For Windows Server 2008 1 Click Start Administrative Tools Server Manager 2 From the Action menu select Add Roles 3 Select...

Page 57: ...nd move the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 and Windows Server 2012 R2 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware Devices and Printers 2 Click Add a printer to launch the Add Printer Wizard F...

Page 58: ...s however you will not be able to use features such as the SimpleMonitor and other printer utilities which will be installed from the Software Pack CD ROM NOTE You need to purchase an Ethernet cable separately for shared printing Configuring the Sharing Settings of Your Printer For Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2003 R2 and Windows Server 2003 R2 x64 Edition 1 C...

Page 59: ...ws 8 1 Windows 8 1 64 bit Edition Windows Server 2012 and Windows Server 2012 R2 1 On the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings 2 Click Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers 3 Right click the printer icon and select Printer properties...

Page 60: ...t is added to the Printers and Faxes folder The duration of this procedure may vary based on the network traffic 5 Close My Network Places 6 Print a test page to verify installation a Click Start Printers and Faxes b Select the printer you have installed c Click File Properties d On the General tab click Print Test Page When a test page is printed successfully the installation is complete For Wind...

Page 61: ... name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect 4 Click Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object is added to the Printers folder The duration of this procedure may vary based on the network traffic 6 Print a test page to verify installation a Click Start...

Page 62: ...then click Connect 4 Click Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object is added to the Devices and Printers folder The duration of this procedure may vary based on the network traffic 6 Print a test page to verify installation a Click Start Devices and Printers b Right click the printer you just created and select Printer properties ...

Page 63: ...n the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings b Click Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers c Right click the printer you just created and select Printer properties d On the General tab click Print Test Page When a test page is printed ...

Page 64: ...he Add Printer wizard 3 Select Add a network wireless or Bluetooth printer and then click Next If the printer is listed select the printer and then click Next If the printer is not listed click The printer that I want isn t listed a Click Select a shared printer by name b Enter the path to the printer in the text box and then click Next The server host name is the name of the server computer that ...

Page 65: ...g the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is available specify the location where the driver is available 4 Perform the following as required and then click Next Click Yes to set this printer as the default printer Click Print a test page to verify installation 5 Click Finish If a test page is printed successfully t...

Page 66: ...lick Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers 3 Click Add a printer to launch the Add Printer wizard 4 If the printer is listed select the printer and then click Next If the printer is not listed click The printer that I want isn t listed a Click Select a shared printer by name b Enter the path to the printer in the text box ...

Page 67: ...k Continue 8 Click Install to perform the standard installation 9 For Mac OS X 10 5 and Mac OS X 10 6 enter the administrator s name and password and then click OK For Mac OS X 10 7 OS X 10 8 and OS X 10 9 enter the administrator s name and password and then click Install Software 10 Click Continue Installation 11 Click Restart to complete the installation Adding a Printer Adding a Printer on OS X...

Page 68: ...omatically entered NOTE If AirPrint is automatically selected for Use select the model of your printer for Use manually 6 Click Add When Using IP Printing 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireles...

Page 69: ...njour 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireless connection is configured properly on your computer and printer 3 Display System Preferences and then click Print Scan 4 Click the plus sign and sel...

Page 70: ...Select Line Printer Daemon LPD for Protocol 6 Enter the IP address of the printer in the Address area 7 Select the model of your printer for Print Using Use for OS X 10 8 NOTE When the printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 8 Click Add Adding a Printer on Mac OS X 10 5 8 and Mac OS X 10 6 When Using a USB connection 1 Turn on the pri...

Page 71: ...int Using are automatically entered 6 Click Add When Using IP Printing 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireless connection is configured properly on your computer and printer 3 Display System Pr...

Page 72: ...our system environment The command strings are mount media CD ROM The print drivers the rpm file and deb file are included in the Linux folder on the Software Pack CD ROM Installing the Print Driver For Red Hat Enterprise Linux 6 Desktop 1 Double click the rpm file 2 Click Install 3 Enter the administrator password and click Authenticate Installation starts When the installation is complete the wi...

Page 73: ...tion For network connections a Select LPD LPR Host or Printer from the Other Network Printers menu and then click Continue b Enter the IP address of the printer in Connection Format lpd xxx xxx xxx xxx the IP address of the printer c Click Continue d Enter the name of the printer in Name in the Add Printer window and then click Continue You can optionally specify the location and description of th...

Page 74: ...istrator password and click OK The setting is complete Specifying the Printing Options For CUPS Web UI The following procedure uses CUPS 1 4 3 as an example 1 Open the URL http localhost 631 using a web browser 2 Click Administration 3 Click Manage Printers 4 Click the queue name for which you want to specify the printing options 5 Click the Administration drop down list box and then select Set De...

Page 75: ...Printing Basics 75 5 Printing Basics About Print Media on page 76 Supported Print Media on page 78 Loading Print Media on page 79 Printing on page 87 ...

Page 76: ... media above the fill line on the inside of the paper width guides Adjust the paper width guides to fit the paper size If excessive jams occur use paper or other media from a new package See also Loading Print Media in the Standard 150 Sheet Tray on page 79 Loading Envelope in the Standard 150 Sheet Tray on page 82 Printing on Custom Size Paper on page 93 Print Media That Can Damage Your Printer Y...

Page 77: ...nt temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where print media is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packag...

Page 78: ... See also Loading Print Media in the Standard 150 Sheet Tray on page 79 Loading Envelope in the Standard 150 Sheet Tray on page 82 Loading Letterhead in the Standard 150 Sheet Tray on page 83 Using print media which is different from the paper size or paper type set on the print driver may lead to paper jams To make sure that printing is correctly performed select the correct paper size and paper ...

Page 79: ...t tray can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper Five envelopes 16 2 mm 0 64 inches of labels Print Media Dimensions The standard 150 sheet tray accepts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inches Length 127 355 6 mm 5 00 14 00 inches Loading Print Media in the Standard 150 Sheet Tray NOTE To avoid paper ...

Page 80: ...e lever 3 Before loading the print media flex the sheets and fan them Straighten the edges of the stack on a level surface 4 Load the print media into the tray with the recommended print side facing up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams When loading coated paper load coated paper one sheet at a time ...

Page 81: ...t the tray into the printer NOTE If the front side of the tray is extended the tray protrudes when it is inserted into the printer 7 Select the paper size and type from the print driver if the loaded print media is not plain paper NOTE For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver ...

Page 82: ...t DL and Monarch from being wrinkled they are recommended to be loaded with the flaps opened Place the print side facing up and the flaps come at the bottom when you face towards the printer NOTE When you load the envelopes in the long edge feed LEF orientation be sure to specify the landscape orientation on the print driver When Loading C5 Load envelopes with the flaps opened Place the print side...

Page 83: ...as shown in the following illustration The amount of the curl should be 5 mm 0 20 inches or less 2 or 3 mm 0 08 or 0 12 inches is recommended The area of the curl should be 8 10 mm 0 32 0 39 inches from the top edge of the envelopes Do not curl the envelopes too much or make a crease To confirm the correct orientation of envelopes see the instruction on the Envelope Paper Setup Navigator on the pr...

Page 84: ...menu select Print 2 Select the printer from Select Printer drop down list box and then click Preferences The Paper Output tab appears 3 From Duplex select either Flip on Long Edge or Flip on Short Edge to define the way 2 sided print pages are bound 4 From the Paper Size select the size of the document to be printed 5 From Paper Type select the paper type to be used 6 Click OK to close the Printin...

Page 85: ...ting the even pages 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled paper can cause paper jams Straighten them before setting 3 Stack the paper and set them as they are with the blank side facing up into the standard 150 sheet tray Pages are printed in the order of page 1 back of page 2 page 3 back of page 4 and then page 5 back of page 6...

Page 86: ...the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a document make sure that the output tray extension is opened ...

Page 87: ...rint 3 Verify that the correct printer is selected in the dialog box Modify the system settings as needed such as the pages you want to print or the number of copies 4 To adjust system settings not available from the first screen such as Paper Size Output Color or Layout click Preferences The Printing Preferences dialog box appears 5 Specify the system settings For more information click Help 6 Cl...

Page 88: ...own and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 and Windows Server 2012 R2 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware Devices and Printers A list of available printers appears 2 Double click the printer you selecte...

Page 89: ...nter s time and date of submission to distinguish it from other jobs you have stored under your name Printing the Stored Jobs Once jobs are stored you can use the operator panel to specify printing Printing the Secure Print Job Secure Print requires the passcode you specified in the driver when you sent the job 1 Press the button 2 Select Secure Print and then press the button 3 Select your user I...

Page 90: ...n PostScript 3 Compatible driver printing for Mac OS X refer to the PostScript 3 Compatible User Guide Selecting Printing Preferences Windows Printing preferences control all of your print jobs unless you override them specifically for a job For example if you want to use duplex printing for most jobs set this option in printing preferences To select printing preferences 1 For Windows Server 2003 ...

Page 91: ... with a distinctive name and apply them to other print jobs Select either the Paper Output Graphics Layout Watermark Forms or Advanced tab and then click Save under Favorites on the Paper Output tab Click Help for more information 4 Click OK to save your selections 5 Print the job See the following table for specific printing options The table shown below uses the PCL driver as an example Printing...

Page 92: ... driver NOTE When setting the paper size on the print driver be sure to specify the same size as the actual print media used Setting the wrong size for printing can cause printer failure This is especially true if you configure a bigger size when using a narrow width paper Layout tab Image Orientation Multiple Up Booklet Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore ...

Page 93: ...e long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range 7 To assign a paper name select the Name the Paper Size check box and then enter the name in Paper Name Up to 24 characters can be used for the paper name 8 If necessary repeat steps 5 to 7 to define another custom size 9 Click OK twice Pri...

Page 94: ...print documents photos or e mail on your Wi Fi mobile devices directly without a wireless access point NOTE Wi Fi Direct supports only IPv4 connection Only printing function is available via the Wi Fi Direct network The maximum number of devices that can be connected via the Wi Fi Direct network is one You cannot connect your mobile device to the Internet via the printer s Wi Fi Direct network Dep...

Page 95: ...S PIN a Select WPS Setup and then press the button b Select PIN Code and then press the button The printer is ready to use the WPS PIN connection 9 Select Connection Status and then press the button 10 Confirm no device is connected with the Wi Fi Direct connection NOTE When other device is connected the mobile device name is displayed on Connection Status you cannot use the Wi Fi Direct connectio...

Page 96: ...Select SSID and then press the button 6 Confirm the SSID of the printer 7 Select PassPhrase and then press the button 8 Select Show Passphrase and then press the button 9 Confirm the passphrase of the printer NOTE To confirm the printer s SSID and passphrase you can also print the list by selecting Print Passphrase under the PassPhrase menu 10 Connect the mobile device to the Wi Fi Direct network ...

Page 97: ... and then the printer is ready for use Connecting a Mobile Device With WPS PBC and WPS PIN The following is a typical procedure for connecting a mobile device to the printer using WPS PBC or WPS PIN The procedure varies depending on the mobile device you are using Refer to the manual provided with your mobile device 1 From the mobile device start the procedure to connect using the WPS PBC or WPS P...

Page 98: ... Fi Direct Setup and then press the button 5 Select Passphrase and then press the button 6 Select Reset Passphrase and then press the button 7 Select Start and then press the button The Wi Fi Direct is disconnected and the passphrase is reset Mobile Printing This printer supports printing from a variety of mobile devices using the Print Utility for Android or Print Utility for iOS For Android OS d...

Page 99: ...ady set to Enable on the operator panel menu and the printer is ready for AirPrint 6 Click Apply 7 Click Reboot Machine to restart the printer The printer is ready for AirPrint Printing via AirPrint The following procedure uses the iPhone running iOS 7 as an example 1 Open your e mail photo web page or document you want to print 2 Tap the action icon 3 Tap Print 4 Select your printer and set print...

Page 100: ...ernet Services 1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser For more information see CentreWare Internet Services on page 25 2 Click the Properties tab 3 In the left navigation panel click Port Status 4 Select the Enabled check box for GCP 5 Click Apply 6 Click Reboot Machine to restart the printer The printer is ready for Google Cloud Print R...

Page 101: ...then tap Print 4 Select your printer from the list 5 Select printer options and then tap Print Printing From Google Chrome The following procedure uses the Google Chrome browser on a Windows PC as an example 1 Open the Google Chrome browser 2 Open the web page or e mail that you want to print 3 Click or varies depending on the version of the Google Chrome browser in the top right corner and then c...

Page 102: ...g in the menu item the newly selected value or setting is displayed to indicate the current user setting NOTE Factory defaults may vary for different regions These settings are active until new ones are selected or the factory defaults are restored The print driver settings may have precedence over the settings made on the operator panel To select a new value as a setting 1 Press the Menu button 2...

Page 103: ...alue as a setting 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab ...

Page 104: ...tor Panel Menus 6 Using the Operator Panel Menus Understanding the Printer Menus on page 105 Panel Lock Function on page 124 Setting the Time for the Power Saver Mode on page 125 Resetting to Factory Defaults on page 126 ...

Page 105: ...is set to Enable In this case enter the password you specified and press the button System Settings Purpose To print a list of the information such as the printer name serial number and print volume Network settings are also printed Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To print a detailed list of the jobs that have been...

Page 106: ...s sent to the printer through the wired or wireless network NOTE The value marked by an asterisk is the factory default setting Ethernet Purpose To specify the communication speed and the duplex settings of Ethernet The change becomes effective after the printer is turned off and then on Values NOTE This item is displayed when the Ethernet cable is connected or Wi Fi is set to Off Meter 1 Displays...

Page 107: ...rs PassPhrase Entry When you select an access point using WPA Wi Fi Protected Access or WPA2 or Mixed as the encryption type enter the passphrase of 8 to 63 alphanumeric or 8 to 64 hexadecimal characters Manual Setup Enter NetworkSSID Specify a name to identify the wireless network Up to 32 alphanumeric characters can be entered Infrastructure Select to configure the wireless settings through the ...

Page 108: ...EP key to use through the wireless network For 64bit keys enter 10 hexadecimal characters For 128bit keys enter 26 hexadecimal characters Transmit Key Select a transmit key from WEP Key 1 WEP Key 2 WEP Key 3 and WEP Key 4 PushButtonControl Configures the wireless settings with WPS PBC 1 PIN Code Start Configuration Configures the wireless settings using WPS PIN 2 assigned automatically by the prin...

Page 109: ...hrase Confirm it when you enter the passphrase to your mobile device Reset Passphrase Resets the passphrase WPS Setup PushButtonControl Configures the Wi Fi Direct settings with the security method of WPS PBC PIN Code Configures the Wi Fi Direct settings using the PIN code to your mobile device PIN Code 1 Print PIN Code Prints the PIN code Confirm it when you enter the PIN code to your mobile devi...

Page 110: ...ues LPD Enable Enables the LPD port Disable Disables the Line Printer Daemon LPD port Port 9100 Enable Enables the Port 9100 port Disable Disables the Port 9100 port IPP 1 Enable Enables IPP Disable Disables IPP WSD Web Services on Devices Enable Enables the Web Services on Devices WSD port Disable Disables the Web Services on Devices WSD port SNMP v1 v2c Enable Enables SNMP v1 v2c Disable Disable...

Page 111: ...your room lights and you notice them flickering Otherwise select a high value to keep your printer available for frequent use with the minimum warm up time The printer automatically returns to the standby mode from the power saver mode when it receives data from the computer In Low Power Timer you can also change the status of the printer to the standby mode by pressing any button on the operator ...

Page 112: ...es out Values mm inch Purpose To specify the measurement unit displayed after the numeric value on the operator panel Values LowTonerAlertMsg Purpose To specify whether to show the alert message when the toner is low Values 45sec 1min 2min 3min 4min On 60sec Specifies the time taken by the printer before it cancels for jobs that stop abnormally 3 300sec Off Disables the fault timeout On 30sec Spec...

Page 113: ...alue marked by an asterisk is the factory default setting F W Version Purpose To display the version of the controller Adjust Paper Type Purpose To adjust the paper type Values On except A4 Ltr Shows the alert message except for the time A4 size paper is loaded in the tray and Letter size is set for the current job and for the other way around Off No tray size substitute accepted On Shows the aler...

Page 114: ... Values Adjust Fusing Unit Purpose To specify the optimum temperature settings for printing for the fusing unit To lower the temperature set negative values To increase set positive values The default settings may not give the best output on all paper types When the printed paper has curled try to lower the temperature When the toner does not fuse on the paper properly try to increase the temperat...

Page 115: ...g discharge of the paper Values Initialize NVM Purpose To initialize NVM for system parameters After executing this function and rebooting the printer the menu parameters except the parameters for the network are reset to their factory default values See also Resetting to Factory Defaults on page 126 On Automatically adjusts color registration Off Does not automatically adjust color registration A...

Page 116: ...nting quality and incorrect indication of remaining toner Values Machine Life Purpose To specify whether to continue print operations when the printer comes to the end of its service life Values NOTE When the printer no longer operates showing the error code 191 310 on the LCD panel press the Back button and the button at the same time and change the Machine Life setting to Continue Print Then you...

Page 117: ...ettings affecting a USB port NOTE The value marked by an asterisk is the factory default setting Port Status Purpose To change the USB settings on your printer Values Panel Lock Set Disable Does not restrict access to the operator panel menus Enable Restricts access to the operator panel menus with a password Change Password 1 Change the password set to access the operator panel menus Enable Enabl...

Page 118: ...electing New Custom Size for the paper size prompts you to enter a custom length and width Auto Sets the PostScript 3 Compatible communications protocol automatically Standard Sets the PostScript 3 Compatible communications protocol to Standard BCP Sets the PostScript 3 Compatible communications protocol to BCP TBCP Sets the PostScript 3 Compatible communications protocol to TBCP A4 210 297 1 A5 1...

Page 119: ...TimesNew NwCentSchlbkBdIt CGOmegaIt TimesNewBd Times CGOmegaBdIt TimesNewIt TimesBd Coronet TimesNewBdIt TimesIt ClarendonCd Helvetica TimesBdIt UniversMd HelveticaBd ZapfChanceryMdIt UniversBd HelveticaOb Symbol UniversMdIt HelveticaBdOb SymbolPS UniversBdIt HelveticaNr Wingdings UniversMdCd HelveticaNrBd ZapfDingbats UniversBdCd HelveticaNrOb CourierBd UniversMdCdIt HelveticaNrBdOb CourierIt Uni...

Page 120: ...played but cannot be changed NOTE The Font Pitch menu is only displayed for fixed or mono spaced fonts Form Line Purpose To set the number of lines in a page Values 1 The default for Form Line varies depending on the default paper size The printer sets the amount of space between each line vertical line spacing based on the Form Line and Orientation menu items Select the correct Form Line and Orie...

Page 121: ...or Report Purpose To specify whether to print the contents of PostScript 3 Compatible errors Values NOTE Instructions from the PS driver override the settings specified on the operator panel Disable Does not print in the draft mode Enable Prints in the draft mode Off The line termination command is not added CR CR LF LF FF FF Carriage Return The CR command is added CR CR LF CR LF FF CR FF Line Fee...

Page 122: ... the number of copies to print Values Print Mode Purpose To specify the print mode Values Off Job timeout does not occur On 1min A PostScript 3 Compatible error occurs if processing is not completed after the specified time 1 900min Color Prints in color mode Black White Prints in black and white mode 2 Bit Prints in 2 bit color 1 Bit Prints in 2 bit color or if you use the other PS driver not pro...

Page 123: ...PDF Values Layout Purpose To specify the output layout Values Output Color Purpose To specify the output color Values PDF Password Enter the password to print the secure PDF Auto A4 210 297 A5 148 210 B5 182 257 Letter 8 5 11 Folio 8 5 13 Legal 8 5 14 Executive Auto 100 No Zoom 2 Pages Up 4 Pages Up Color Prints in color mode Black White Prints in black and white mode ...

Page 124: ...orgotten your password turn off the printer Then while holding the Menu button turn on the printer Continue to hold the Menu button until the display shows Please Wait When the printer enter to the top screen of the Menu mode the password is reset to 0000 Changing the Panel Lock Password 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Enter the current password and then pre...

Page 125: ...min Menu and then press the button 3 Select System Settings and then press the button 4 Select Power Saver Timer and then press the button 5 Select Low Power Timer or Sleep Timer and then press the button 6 Press the or button to select the desired value and then press the button You can select from 5 30 minutes for Low Power Timer or 1 6 minutes for Sleep Timer 7 To return to the previous screen ...

Page 126: ...5 To initialize the wireless network settings refer to Reset Wi Fi on page 109 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Initialize NVM and then press the button 5 Confirm System Section appears and then press the button 6 Confirm that Are you sure appears 7 Select Yes and then press the button The printer starts i...

Page 127: ...Digital Certificates 127 7 Digital Certificates Using Digital Certificates on page 128 ...

Page 128: ...ties tab 3 Click SSL TLS Server Communication under Security 4 Click Create New Certificate The Generate Certificate page is displayed 5 Select the size of the public key from the list of Public Key Size 6 Specify the issuer of SSL self signed certificate 7 Click Generate Certificate Your request was successfully processed is displayed 8 Click Back 9 Select the Enabled check box of SSL TLS Server ...

Page 129: ...quest 6 Click Apply 7 Confirm the settings of certificate signing request and then click Export 8 Save a CSR file to your computer Use this CSR to receive a signed certificate from a trusted certificate authority Uploading a Signed Certificate After you have received the signed certificate from a trusted certificate authority upload the certificate to the printer 1 Launch the CentreWare Internet S...

Page 130: ...ng a Digital Certificate 1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser For more information see CentreWare Internet Services on page 25 2 Click the Properties tab 3 Click SSL TLS Server Communication under Security 4 Click Certificate Management The Certificate Management page is displayed 5 Click Delete at the upper right corner 6 Click Delete...

Page 131: ...ick the Properties tab 3 Click SSL TLS Server Communication under Security 4 Confirm that the Enabled check box of SSL TLS Server Communication is displayed NOTE If Disabled is displayed instead of a check box the certificate is not set For details see Setting a Digital Certificate on page 128 5 Select the Enabled check box of SSL TLS Server Communication 6 Click Apply Settings have been changed R...

Page 132: ... on page 142 Print Quality Problems on page 143 Adjusting Color Registration on page 152 Wireless Problems on page 155 Wi Fi Direct Problems on page 156 Digital Certificate Problems on page 157 Other Problem on page 158 Understanding Printer Messages on page 159 Contacting Service on page 162 Getting Help on page 163 Non Genuine Mode on page 164 ...

Page 133: ... stacked print media does not exceed the maximum height indicated on the paper width guides Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the standard 150 sheet tray Do not use print media that you have cut or trimmed Do not mix print media sizes weights or type...

Page 134: ...r all print media from the print media path 1 Lift up the cover above the standard 150 sheet tray and remove any paper jammed from the front of the printer 2 Release the cover above the standard 150 sheet tray CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Swit...

Page 135: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 136: ...136 Troubleshooting 4 Lower the levers to their original position 5 Close the rear cover ...

Page 137: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 138: ...138 Troubleshooting 4 If no paper is found in the paper path remove any paper jammed from the center output tray 5 Lower the levers to their original position 6 Close the rear cover ...

Page 139: ...he print media you use take any of the following actions For thick paper use the one that is 163 gsm or less For thin paper use the one that is 60 gsm or more For the envelope make sure that it is properly loaded in the standard 150 sheet tray as instructed in Loading Envelope in the Standard 150 Sheet Tray on page 82 If the envelope is deformed correct it or use another envelope If performing man...

Page 140: ...the outlet is working When your printer is connected to the computer with the wireless connection the Ethernet cable is not connected between the printer and the network If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem NOTE If error messages are displayed on the LCD panel or on your comp...

Page 141: ...m the operator panel have no effect Settings in the software program print driver or printer utilities have precedence over the settings made on the operator panel Change the menu settings from the print driver printer utilities or software program instead of the operator panel ...

Page 142: ...before loading it Make sure that the print media is loaded correctly Make sure that the paper width guides and length guide are adjusted correctly Make sure that the standard 150 sheet tray is securely inserted Do not overload the print media sources Do not force print media into the standard 150 sheet tray when you load it Otherwise it may skew or buckle Make sure that the print media is not curl...

Page 143: ...e low or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Status tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridges as necessary Verify that the print media is dry and the correct print media is used If not use the print media recommended for the printer See also Usable Print Media on page 78 Try changing the p...

Page 144: ... tab in Printing Preferences of the print driver change the Paper Type setting Verify that the correct print media is being used If not use the print media recommended for the printer See also Usable Print Media on page 78 Adjust the temperature of the fusing unit 1 Launch the Printer Setting Utility and click Adjust Fusing Unit on the Printer Maintenance tab 2 Adjust the fixing temperature by tur...

Page 145: ...Fuji Xerox local representative office or an authorized dealer Vertical Blanks NOTE If the problem continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorized dealer Problem Action The printed result has vertical blanks Clean inside the printer and perform a test print 1 Clean inside the printer by using the print head ...

Page 146: ...ng Utility and click Chart Print on the Diagnosis tab 2 Click Ghost Configuration Chart The Ghost Configuration Chart is printed 3 Click BTR Refresh Mode on the Printer Maintenance tab 4 Select the check box next to On and then click Apply New Settings 5 Click Chart Print on the Diagnosis tab 6 Click Ghost Configuration Chart The Ghost Configuration Chart is printed The print media surface may be ...

Page 147: ...n Developer start Refresh Mode 1 Launch the Printer Setting Utility and click Refresh Mode on the Diagnosis tab 2 Select the color that is the same as the fog If the problem continues even after performing Refresh Mode start Refresh Mode again NOTE If the problem continues even after performing Refresh Mode twice contact the Fuji Xerox local representative office or an authorized dealer Problem Ac...

Page 148: ...m Action The printed result has auger mark The toner cartridges may be low or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Status tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridges as necessary Start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click ...

Page 149: ... About Print Media on page 76 If you use the envelope check whether the crease is within 30 mm of the four edges of the envelope If the crease is within 30 mm of the four edges of the envelope this is considered normal Your printer is not at fault If not take the following actions If the envelope is Com 10 envelope which is 220 mm or longer and has a flap on the long edge use a different size enve...

Page 150: ...t on the Printer Maintenance tab 3 Deselect the check box next to On 4 Click Start next to Auto Correct See also Cleaning the Color Toner Density CTD Sensor on page 168 Print the color registration chart and manually correct the color registration 1 Launch the Printer Setting Utility and click Registration Adjustment on the Printer Maintenance tab 2 Deselect the check box next to On 3 Click Start ...

Page 151: ...he Fuji Xerox local representative office or an authorized dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper in the standard 150 sheet tray and then print a solid image all over the paper 2 Load the printed sheet with the printed side facing down and then print a blank sheet of paper ...

Page 152: ... then press the button Auto Correct is performed Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case cl...

Page 153: ...enance tab 3 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 4 Deselect the check box next to On 5 Click Start next to Print Color Regi Chart The color registration chart is printed Determining Values On the color registration chart printed find the straightest lines where the two black lines and the colored line are most clos...

Page 154: ...sired printer listed in Printer Name The Printer Setting Utility opens 2 Click the Printer Maintenance tab 3 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 4 Deselect the check box next to On 5 Select the value you checked in the color registration chart and then click Apply New Settings 6 Click Start next to Print Color Regi...

Page 155: ...nfiguration Press the WPS button on the wireless LAN access point or router within two minutes after starting the WPS operation on the printer For details about the wireless LAN access point or router refer to the manual supplied with the wireless LAN access point or router Cannot setup wireless connection with WPS PIN Wi Fi Protected Setup Personal Identification Number Check if the PIN you have ...

Page 156: ... procedure in Disconnecting Wi Fi Direct Network has been performed The device may be automatically reconnecting to the printer Reset the passphrase for Wi Fi Direct and disconnect the device For details see Resetting the Passphrase on page 98 The network mode of the printer cannot be set to Ad Hoc mode on the CentreWare Internet Services Make sure that Wi Fi Direct is set to Disable Wi Fi Direct ...

Page 157: ...7b p12 pfx cer crt Confirm that the attribute information Key usage Extended key usage of the certificate to be imported is set correctly Use Internet Explorer Although a certificate was uploaded it is not displayed To upload a certificate for use with the device own device import the secret key and a certificate of the PKCS 12 p12 pfx format as a pair Server validation is not operating correctly ...

Page 158: ...ed inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment ...

Page 159: ...ge and cancel the current print job 016 755 016 920 Press the button Execute the operation again according to the operation procedure 016 921 016 982 The printer memory is full and cannot continue processing the current print job Press the button to clear the message and cancel the current print job 018 338 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox ...

Page 160: ...1 The printer has exceeded its service life or the settings have been changed to continue using it The quality of printouts will degrade if the printer continues to be used See also Machine Life on page 116 092 651 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online Services on page 183 092 6...

Page 161: ...olve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online Services on page 183 191 310 Although the service life of your printer has been over and the printer stopped running you can still use the printer by pressing the Back button and the button at the same time However continuous use of the printer will degrade the print quality See also Machine...

Page 162: ...e When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number See the label on the rear cover of your printer ...

Page 163: ...our web site This section explains the procedures using Windows 7 as an example NOTE The communication fee shall be borne by users 1 Click Start Devices and Printers 2 Right click the printer and then select Printer properties 3 Select the Configuration tab 4 Select About 5 Click Fuji Xerox Web Site Your web browser launches and our web site is displayed 6 Follow the instructions on the web site a...

Page 164: ...tor Panel NOTE Before starting the operation described below confirm that Ready to Print is displayed on the LCD panel 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Non Genuine Mode and then press the button 5 Select Toner and then press the button 6 Select On and then press the button The printer switches to the Non G...

Page 165: ...inter on page 166 Replacing Toner Cartridges on page 169 Ordering Supplies on page 173 Storing Consumables on page 174 Managing the Printer on page 175 Conserving Supplies on page 177 Checking Page Counts on page 178 Moving the Printer on page 179 ...

Page 166: ... Pull the toner cartridge out IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner 5 Pull the other three toner cartridges out as well WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion CAUTION Whe...

Page 167: ...nterior of the printer as illustrated below and then pull it out 8 Repeat the same procedure for the other three holes 9 Insert the print head cleaning rod back to its original location 10 Replace the black toner cartridge by adjusting it to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks ...

Page 168: ...Density CTD Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Printer Status window or LCD panel 1 Turn off the printer and disconnect the power cord 2 Push the rear cover handle and open the rear cover 3 Clean the CTD sensor inside the printer with a clean dry cotton swab 4 Close the rear cover 5 Connect the power cord and turn on the printer ...

Page 169: ... cartridge or toner bottle It may catch fire by electric sparks inside a vacuum cleaner and cause explosion Use a broom or a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner c...

Page 170: ...w sheets of paper on the floor or table where the removed toner cartridge is to be placed 4 Pinch the toner cartridge firmly 5 Pull the toner cartridge out IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner 6 Place the toner cartridge slowly on the sheets of paper spread in step 3 ...

Page 171: ...firm that the color of the new toner cartridge matches that on the handle before replacing it Handle the toner cartridge carefully to avoid spilling of the toner 2 Remove the tape from the toner cartridge 3 Adjust the toner cartridge to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks ...

Page 172: ...er 5 Turn on the printer 6 Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 7 Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge ...

Page 173: ...essage when the toner cartridge must be replaced To order toner cartridges contact the Fuji Xerox local representative office or an authorized dealer IMPORTANT This printer is designed to provide the most stable performance and print quality when used with the recommended toner cartridges Not using toner cartridges recommended for this machine degrades the performance and printing quality of the p...

Page 174: ... you need to use them Do not store consumables in Temperatures greater than 40 C 104 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 175: ...egarding the items that can be set in each CentreWare Internet Services screen click Help to display the online Help Checking Printer Status With the SimpleMonitor Windows Only The SimpleMonitor is a tool that is installed with your print driver It automatically checks the printer status when you send a print job The SimpleMonitor can also check the status of the paper tray and remaining amount of...

Page 176: ...about each item refer to the online Help for the CentreWare Internet Services Item Item to be configured Description General Setup StatusMessenger Recipient s E mail Address 1 Recipient s E mail Address 2 Set the e mail address to which notices about changes in printer status or errors are sent Notification Items Set the contents of the notices to send in the e mail Port Status StatusMessenger Sel...

Page 177: ...es less toner When this feature is used the image quality will be lower than when it is not used Print media Windows print driver Multiple Up in Layout tab The printer prints two or more pages on one side of a sheet The available numbers that each print driver can print one sheet of paper are as follows Windows print driver 2 4 8 or 16 pages Combined with the duplex setting Multiple Up allows you ...

Page 178: ...t is counted as one page When printing color data which has been converted by using ICC profile on an application with the Color setting the data is printed by color even if it seems to be black and white data on the monitor In that case Meter 1 and Meter 4 are increased When doing 2 sided printing a blank page may be inserted automatically depending on the settings of the application In this case...

Page 179: ...e Printer 1 Turn off the printer 2 Disconnect the power cord and the other cables 3 Remove any paper in the center output tray if there is 4 Close the output tray extension if it is opened 5 Lift the printer and move it gently ...

Page 180: ...180 Maintenance 6 Adjust the color registration before using your printer See also Adjusting Color Registration on page 152 ...

Page 181: ...Contacting Fuji Xerox 181 10 Contacting Fuji Xerox Technical Support on page 182 Online Services on page 183 ...

Page 182: ...appropriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If ...

Page 183: ...our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems It is an easy to use searchable online help To find out more please visit our online support at http www fujixerox com support docuprint ...

Page 184: ...8 D Demo Page 105 Determining values 153 Digital certificate problems 157 Digital certificates 128 Display problems 141 Draft Mode 121 E Entering values 154 Envelope 114 Error and warning messages 163 Error History 105 Error indicator 18 Ethernet port 17 33 F F W Version 113 Fault Timeout 112 Font 119 Font Pitch 120 Font Size 120 Form Line 120 G Getting help 163 SimpleMonitor alerts 163 Google Clo...

Page 185: ...ion 30 Printer software 23 Printer status StatusMessenger 176 Printing 87 Custom paper 92 With Windows print driver 93 Printing basics 75 Printing problems 142 Product features 10 PS Data Format 111 118 PS Error Report 121 PS Fonts List 105 PS Job Timeout 122 PS Settings 121 Q Quantity 120 122 R RAM Disk 113 Ready indicator 18 Rear cover 17 134 Rear cover handle 17 Recycled 114 Recycling supplies ...

Page 186: ...63 When to order toner cartridges 173 Width guides 81 Wi Fi 111 Wi Fi Direct 94 Wi Fi Direct Setup 108 Wi Fi LED 18 Wi Fi Setup 107 Wi Fi Status 107 Wired network Ethernet 106 Protocol 110 Wireless problems 155 WPS button 18 WPS Setup 108 WSD printer setup 57 ...

Page 187: ...DocuPrint CP225 w User Guide ME6920E2 1 Edition 1 July 2014 Fuji Xerox Co Ltd Copyright 2014 by Fuji Xerox Co Ltd ...

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