FlyTek ZiP Professional, Operation And Maintenance Manual

Page: 14 / 24

14
MACHINE CLEANING
Before starting any cleaning operation, except the coffee serving units and the steam spout cleaning, the machine
must be switched off (main switch on zero level) and it must be cooled. To clean the external surface of the
machine, only use a smooth dampen rag. The drip tray (ref.A) shall be removed and washed with warm water and
soap, using a non-abrasive sponge, and it shall be thoroughly dried before being plugged. If it is necessary to clean
the tank, only use warm water.
TROUBLESHOOTING
Every repair and maintenance shall be done exclusively by authorized and competent personnel. Please contact
the Supplier for any problems not covered in the above table or when the suggested solutions do not solve the
problem.
PROBLEM POSSIBLE CAUSE SOLUTION
Coffee is brewed in drops or not
dispensed Empty water tank Fill the tank (pag.11).
The water-level probe changed
position Verify that the probe, placed in the
left-hole of the tank, is not touching
the inner parts of the tank or other
objects.
Too fine grinding Use a new pod. Contact the pods
Supplier.
Coffee is brewed cold even if the
lights (ref.C) are switched on Cold ceramic cups Pre-warm the cups with warm water
or lay them on the cup-warmer
shelf. In alternative, use disposable
cups.
Slow brewing Water in the tank is going to finish,
fill the tank (pag.11).
Heating system in pan Contact the Supplier.
Pumps are too noisy and they do
not allow the coffee brewing Pumps sucked air Fill the tank (pag.11) and
repeatedly press the coffe brewing
switches (ref.D) until You hear the
correct ticking of the pumps.
The “creme” is not enough or
there is no “creme”
Too large grinding Use a new pod. Contact the pods
Supplier.
Not fresh coffee Use a new pod. Contact the pods
Supplier.
Water in the tank is there from
long time Replace the water in the tank being
careful of the correct place of the
probe.
Do not use the dishwasher to clean the machine or its components. They will be
irreparably damaged! Do not even use solvents and abrasive products or materials.
If using detergents during the tank cleaning, please rinse it carefully, because chemical
residuals inside the tank can cause food poisoning.
Possible repairs carried out without respecting the Producer's specifications of production
and/or using non-original repair parts might be a source of danger for the user. If the water in
the tank is missing the pumps can burn out and, consequently, the machine can short-circuit.