TROUBLESHOOTING
33
Problem
Cause
Solution
The appliance
does not reach
set temperature
The door is not closed
properly
Ensure the door is closed properly
Food not fully
cooked
Cooking time too short
Extend the cooking time
Cooking temperature too
low
Increase the set temperature
Too much food
Remove some food; use Cooking
Basket / Cooking Rack / Cooking
Pan in single layer; rotating the
Cooking Basket / Cooking Rack /
Cooking Pan mid-cycle or flip the
food
Food over
cooked or burnt
Cooking time too long
Reduce the cooking time
Cooking temperature too
high
Reduce the set temperature
The food was not flipped
during the cooking cycle
Flip the food half way through the
cooking cycle ( Operation)
Food is soggy
and not crispy
The food used is not suited
for the appliance
Ensure the used food is suited for
the appliance
Cooking temperature too
low
Increase the set temperature
Cooking time too short
Extend the cooking time
French fries
are cooked
unevenly
Incorrect potato type used Only use fresh potatoes
Freshly cut potato fries
have not been rinsed and
dried
Rinse and dry all freshly cut
potato fries prior to placing on the
Cooking Basket
French fries are
not crispy
Crispiness of fries depends
on the amount of oil and
water
Dry the potato sticks before
cooking; cut the potato sticks into
thinner sticks; add a drizzle of oil
Cooking temperature too
low
Set the temperature to max.
setting
Air Fryer Oven_201797_FW_US_V13_190426.indd 33
4/26/19 2:33 PM
