Territorial expansion of the warranty: Italian territory
Validity of the warranty
The warranty is valid on condition that:
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The buyer sends within 8 days from the date of purchase the coupon in his possession
completed in its entirety. The date of purchase must be validated by the possessor of a
valid tax record issued by the seller
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The apparatus is installed by qualified staff, in accordance with the laws in force and the
instructions contained in the provided manual
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The apparatus is used as illustrated in the provided manual
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The manufacturer’s certificate, validated by the tradesman, has been filled in and signed by
the customer
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The presence of the document certifying warranty, filled in and accompanied with the tax
record issued by the tradesman, to show to the ZF Ltd Technical Assistance Center in case
of assistance
Forfeiture of the warranty
The warranty is not valid in the following cases:
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The above warranty terms have not been observed
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The installation is not carried out in full obedience of the laws in force and the instructions
contained in the provided manual
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Non-maintenance or wrong maintenance of the product by the customer
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The presence of electrical systems and/or plumbing’s not in accordance with the laws in
force
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Damages caused by weathering, chemical and electrochemical agents, improper use of the
product, natural calamities, modifications or tampering with the product, electrical system
or flue faults, use of non-original spare parts, sudden change in voltage or overloaded
power supply or other causes not attributable to the product
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The combustion of materials not in keeping with the type and the quality indicated in the
use and maintenance manual supplied with the stove.
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Damages caused during transport. We invite you to properly check your goods at the
moment of receipt. In case of anomalies, inform immediately the tradesman and mark them
in the transport document and the copy which will be retained by the carrier.
