Hardware Mounting
We.R System
45
Symptom
Symptom
After a detection
event, the PIR does
not detect another
event that occurs
shortly afterward
The minimum time between detections is 2.5 minutes.
Within this interval, no new detections should occur
If a new detection does occur with the 2.5 minutes, the
timer resets and the 2.5 minutes restarts
The detector does not
trigger
Check the following:
1.
Verify the detector is mounted at minimum height of
220 cm, and not in front of a window, to avoid
reflections and outdoor movements
2.
Verify the detector is not facing the sun or other strong
light sources
3.
After the detector is made operational, there must be no
movement in the detection area for 2.5 minutes before
being able to trigger
4.
Check if the connection between the Control Panel and
the detector is lost via the web application. If so, try
placing the detector in a new location. (The intent is to
resolve any RF interference)
The IPD camera
flashes periodically
1.
This may not be an issue, an intruder may have been
detected
2.
Check for any damage to the device that may have
occurred during handling (i.e. dropping the device)
Frequent false alarm
(triggers)
Examine the mounting location. The device may be in
direct sunlight –at least for part of the day. Remount the
device where no direct sunlight is present at any time
The images on the
video are blurry
Clean the camera lens with a soft clothe
D.4
Siren (ISN)
Symptom
Symptom
The siren does not
emit an alarm
Check for the following:
1.
An Icon on the web application displays a low battery
state for the device, replace the batteries as needed
(Alkaline batteries only)
2.
An icon on the web application displays a lost connection
state for the device. Reestablish a connection as needed
3.
The batteries (Alkaline batteries only) are inserted
incorrectly with the "+" and "-" polarity observed
4.
Check for any damage to the device that may have
occurred during handling (i.e. dropping the device)
