ESET LAN Update Server 2.7, Installation Manual

Page: 67 / 84

Administration Installation Guide
67
Problem:
Especially with MS Windows XP, you can come across other, already
mentioned, problems connected with the option ‘Use simple file sharing’. In
this case, the error ‘Access denied’ may appear when using the ‘Get Info’
option during the Push install process.
Solution procedure:
Click on Start, and then on the icon My Computer
From the toolbar, click on Tools and choose Folder Options
In the View tab, uncheck the option ‘Use simple file sharing’
Note: Windows XP Home Edition does not support disabling of the Simple
file sharing option. That is why it is not possible to install NOD32 remotely
to this platform.
Problem:
Windows XP Service Pack 2, contains a built-in firewall. The firewall, if
turned on, blocks the NOD32 installation package sent to a workstation.
Solution:
To solve the problem, enable File and Printer Sharing in the Windows
firewall.
Solution procedure:
Click on Start, then click on the Control Panel icon
Select Windows Firewall
In the Exceptions tab check File and Printer Sharing
Problem:
The user account that is being used to authorize access for the Windows
XP workstation has no password.
Solution:
The Windows security rules do not allow remote install through a user not
using a password.
Solution procedure:
To authorize access to the workstation where NOD32 is to be installed
remotely, create a new user account with a password. Or assign a
password to the existing user account.
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