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Ericsson EDACS Data Advantage Series Installation And Maintenance Manual Download Page 38

LBI-39190

38

(continued)

Problem

Corrective Actions

Data Advantage
reboots itself

1. Check /activity/fatal.log for sideboard that requested the reboot.  Swap out the board

and see if that corrects the problem.  Note:  The Data Advantage is not able to reboot
itself for CAP problems and some types of sideboard problems.

2. Replace the boards.
3. Replace Data Advantage chassis.
4. Replace the power supply in the VME chassis.

Data Advantage
Fails System
Startup

1. Verify that Data Advantage booted successfully (see above).

Diagnostic
Terminal Fails to
respond.

1. Verify that the terminal isn’t in block mode.  If it is, press the block mode key again.
2. Check Terminal power and cable to Data Advantage.
3. Check Terminal fuse (if present).
4. Verify that Data Advantage is operational.
5. Restore factory setup, change emulation to VT100, and set tabs to every 8 columns.
6. Replace the Terminal.

Diagnostic
Terminal display
doesn't line up
correctly.

1. Set tabs to every 8 columns.
2. Restore factory setup, change emulation to VT100, and set tabs to every 8 columns.
3. Replace the Terminal.

Printer doesn't
work.

1. Verify that printer is on-line and has paper.
2. Check power and cable to Data Advantage.
3. Check for other alarms on printer and correct.
4. Verify that the Data Advantage is operational.
5. Replace the printer.

Telnet or FTP are
not accepted

1. Verify that host has the correct IP Address of the Data Advantage CAP External

Address.

2. Verify that the Host and Data Advantage can reach each other by using "ping" or

equivalent.

3. Verify both the Data Advantage's and host's network connections.
4. Verify that both the Data Advantage and host are operational.
5. Verify that the Max Telnet or FTP sessions is greater than 0 on the Data Advantage.

Login not accepted.

1. Verify spelling and case of login name and password.
2. Verify that login name is still valid in /etc/passwd.

Summary of Contents for EDACS Data Advantage Series

Page 1: ...LBI 39190 E Installation and Maintenance EDACS Data Advantage ...

Page 2: ... ORDER 17 MVME147 BOARD SETUP 18 VCOM24 BOARD SETUP 19 CONNECTING IP HOST COMPUTERS 21 MODIFYING THE CONFIGURATION OF HOSTS 21 TIGHTENING THE DATA ADVANTAGE S PASSWORD SECURITY OPTIONAL 21 CONNECTING THE DIAGNOSTIC TERMINAL 21 CONNECTING THE PRINTER OPTIONAL 22 CONNECTING WNI SERIAL PORTS TO THE RF CONTROL STATIONS 22 CONNECTING RF CONTROL STATIONS TO THE POWER SUPPLY 23 CUSTOMIZING THE DATA ADVAN...

Page 3: ...CMP MESSAGES RETURNED BY DATA ADVANTAGE 43 FORCING A HARD DISK REFORMAT 43 FUSES 44 CAP Board Fuse 44 SCSI Fuse 44 VCOM24 Fuses 45 PIN OUT FOR THE DIAGNOSTIC TERMINAL CABLE 46 PIN OUT FOR DATA INTERFACE CABLE 46 PIN OUT FOR RADIO SHELF HARNESS DATA INTERFACE 46 PIN OUT FOR THE PROGRAMMING CABLE 47 PIN OUT FOR RADIO SHELF HARNESS RADIO PROGRAMMING 47 ...

Page 4: ...n Reference Manual LBI 39189 This manual contains the information required to configure the Data Advantage Internetworking with TCP IP Volume I by Douglas E Comer This is an excellent but unofficial source of information about Internet Protocol EDACS CommServ Programmers Guide LBI 38835 This manual documents the CommServ product CommServ provides an application program interface that simplifies Ra...

Page 5: ...ata Advantage can contain four or eight ports Each port is connected to an EDACS mobile radio with built in Radio Data capability Each radio connected to a Data Advantage port is programmed as Data Host and Data Only radio All data calls are between a Data Host radio and a Terminal radio connected to an RDT By using RF data and standard IP protocol Data Advantage provides an Open System solution f...

Page 6: ...l three DC outputs 5V 12V 12V and includes an AC POWER ON solid state LED indicator RF CONTROL STATIONS An RF control station is an EDACS mobile radio with a built in Radio Data Interface RDI Data Advantage uses RF control stations to transmit and receive data calls on an EDACS RF channel Each RF control station is housed in a shelf and each shelf contains two RF control stations There are two or ...

Page 7: ...ch portion of the address is based on the Class of the address The Class of the address is determined by the value of the first octet CLASS First Octet Network ID Portion Host ID Portion Number of Host IDs A 1 126 First octet Last three octets 16M B 128 191 First two octets Last two octets 65K C 192 223 First three octets Last octet 254 D 224 239 N A N A N A E 240 255 N A N A N A Several conventio...

Page 8: ... mobile RF equipment A Data Host Radio must be assigned a LID in the range 1 63 The LID assigned to an RDT should be in the range 64 16382 It is not recommended to assign a LID in the range 1 63 to an RDT radio even though it is allowed in the EDACS TYPE Range LID for Data Host Radio 1 63 LID for Terminal Radio 64 16 382 Ethernet Addresses Ethernet Addresses are 48 bit addresses assigned by hardwa...

Page 9: ...ned For this example the IP Host Network is an existing network with an address of 1 0 0 0 Next the Internal Data Advantage Network Address needs to be assigned Since the number of individual addresses required on this network is small one address per board a Class C address is recommended Data Advantage will default its internal Network Address to 192 168 100 0 If this Network Address isn t avail...

Page 10: ...Host A CAP Host B IP Host Network WNI EDACS Network 1 0 0 0 199 0 0 0 128 1 0 0 Radio RDI RDT Radio RDI RDT Radio RDI RDT Data Advantage Internal Network Figure 3 An IP Host internet with Network Addresses assigned ...

Page 11: ...dual addresses assigned If a radio s LID is changed a new unit IP Address will be associated with the radio If this is not desired the mapping can be changed NOTE In this configuration Data Advantage and the Hosts are on the same network In a more complex configuration there could be multiple gateways between Data Advantage and the Hosts In this case additional entries need to be installed in the ...

Page 12: ...55 Data Advantage also creates default entries for all GIDs from 1 to 2047 using the same network ID with the range of the host IDs from 64 0 to 71 255 SYSTEM TXT configuration file board 1 type cap load 01 02 loads DACAP SX board 2 type wni load 01 02 loads WNI SX ip cap_ext_address 1 0 15 14 edacs_network ip_network_id 128 1 0 0 In the above example there is no port_dir command specified under t...

Page 13: ...rwarded to Host A if the originating RDT does not have the EDACS Network Layer The Data Advantage Configuration Reference Manual See Preface contains a detailed explanation of each command SYSTEM TXT configuration file board 1 type cap load 01 02 loads DACAP SX board 2 type wni load 01 02 loads WNI SX port_dir 0 in port_dir 1 in port_dir 2 bi port_dir 3 bi ip cap_ext_address 1 0 15 14 edcas_networ...

Page 14: ... executable file to 01 02 loads WNI SX and the ports 0 and 1 on each WNI to be input ports and the ports 2 and 3 on each board to be Output ports since there are no load and port_dir command specified SYSTEM TXT configuration file board 1 type cap load 01 02 loads DACAP SX board 2 type wni board 3 type wni ip cap_ext_address 1 0 15 14 edcas_network ip_network_id 128 1 0 0 device_config_table rdt 6...

Page 15: ...arameters The first parameter specifies the number of retries in case of error when sending message to a RDT The second parameter specifies the amount of time in tenths of a second that Data Advantage should wait after receiving an error indication from an RF control station before attempting a retry SYSTEM TXT configuration file board 1 type cap load 01 02 loads DACAP SX board 2 type wni ip cap_e...

Page 16: ...terminal with power cord Terminal interface cable RF control station data interface cables RF control station power cables AC line cord Antennas for RF control stations AC outlet strip Data Advantage Technical Description manual Data Advantage Installation and Maintenance Manual Data Advantage Configuration Reference Manual Data Advantage User s Reference Manual Data Advantage Loader Diskette on o...

Page 17: ...Host Computer s 4 Modify the Host Computers Routing 5 Tightening Data Advantage s Password Security Optional 6 Connect the Diagnostic Terminal to the Data Advantage equipment 7 Connect the printer to the Data Advantage equipment optional 8 Connect the VCOM24 serial ports to the RF control stations 9 Connect the RF control stations to the power supply 10 Customize the Data Advantage configuration 1...

Page 18: ...ning at slot 3 Each of these boards requires the installation of an EPROM set and the correct jumper settings for normal operation Shown below are the jumper settings for the MVME147 board The two EPROMs for this board are to be installed in U22 and U30 U1 and U15 will not have any EPROMs installed U30 U22 U15 U1 J1 J2 J3 J5 J6 J7 J8 J9 F1 Spare Fuse Figure 5 MVME147 Board Jumper Settings Fuses an...

Page 19: ...U49 and U50 U54 and U55 will not have any EPROMs installed U55 U54 U50 U49 J21 J22 J23 J15 J16 J17 J18 J19 J20 J25 J26 J27 J24 J10 J12 J13 J11 J2 J3 J4 J5 J6 J7 J8 J9 J14 F2 F3 F1 Figure 6 VCOM24 Board Jumper Settings Fuses and Sockets Jumpers J21 and J23 are for sockets U54 and U55 Any settings should work Suggested settings are shown above ...

Page 20: ...gured for EIA 232 C communication standard The SCI 232 module boards are not directly connected to the VCOM24 board but through a small connector board for adapting SCI boards to the VCOM24 When communicating with an RF control station a serial port on the VCOM24 board functions as a DTE port The DTE DCE option is jumper selectable Set the jumpers on all four SCI 232 boards for each VCOM24 board a...

Page 21: ...d net 128 1 0 0 da_gateway 5 If the customer network contains routers between the Hosts and Data Advantage the routers and the Hosts will need updated routing information Normally the administrators of the customer s network are involved in planning the network and making the routing changes TIGHTENING THE DATA ADVANTAGE S PASSWORD SECURITY OPTIONAL Data Advantage comes with three user id s instal...

Page 22: ...s and the VCOM24 board s serial ports Note the numbering of the RF Control Stations and the serial ports and connect each RF Control Station to the serial port with the same number It is important to follow this mapping between a RF Control Station and a serial port on a particular VCOM24 board to simplify the monitoring and trouble shooting of the system 1 Connect the DB25 connector of a data int...

Page 23: ...length 1 Connect the connector of the PS PDP power cable marked PS to the output of the power supply Connect the connector of the power cable marked PDP to a connector in the power distribution panel preferably the fifth connector 2 Locate the power connector of the first RF control station which is on the rear of the first shelf 3 Locate the first DC output of the power distribution panel prefera...

Page 24: ...RNING ON THE DATA ADVANTAGE EQUIPMENT AND LOADING THE SOFTWARE AND CONFIGURATION To turn on the Data Advantage equipment and load the software and configuration perform the following steps 1 If the software has not been loaded previously insert the Loader diskette into the floppy drive If the software has been previously loaded but the configuration hasn t insert your configuration working diskett...

Page 25: ...on the PC and wait for it to complete its initialization When the C _ or D _ command prompt is shown on the PC monitor insert the EDACS 3 Radios Program Disk 1 Version 14 or later into the PC s A or B drive type A or B press the Enter key type INSTALL and press the Enter key again The Radio Programming Software Installation Procedure screen will appear In the highlighted Target Drive field type in...

Page 26: ... you can not program this baud rate into the Orion radio 19D438367G2 Data Interface Module Personal Computer IBM Compatable 19B800850P2 RS 232 Cable 19B235027P1 Programming Cable 19B904722P1 Serial Port Power Supply 19B800888P1 or 230V 50 Hz 115V 60 Hz Switch Up To Program EDACS 3 Radios Program Disks 1 2 Version 14 or later 5 1 4 or 3 1 2 format with RS 232 Interface NORMAL PROGRAM PROGRAM NORMAL...

Page 27: ... Group Set filed and type in the name of the Group set entered in the previous step This will link the current Radio Personality to the group set In the Radio Personality screen press F7 Option to enter the Radio Option screen Press F1 Agency to enter the Agency definition Enter the number of agencies and number of fleets per agency as defined in the current EDACS system Press F10 Back to go back ...

Page 28: ...k function key to go back to the DOS command prompt Enter a filename to store the radio personality in a file Make sure you see the DOS command prompt displayed on the PC monitor before proceeding Disconnect Programming Equipment Move the switch on the front of the Orion Radio Shelf to the down or NORMAL position Disconnect the programming equipment from the Orion Radio Shelf ...

Page 29: ... Shift F9 for window help Figure 11 Radio Personality Screen ÚÄEricsson Inc ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ Frequency EDACS RADIO PROGRAMMER 3 14 0 TQ 3374 ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ...

Page 30: ...FI F2 F3 F4 F5 F6 F7 F8 F9 F10 Insert Remove Store Option Help Back Press F9 for field help Shift F9 for window help Figure 13 Group Set Screen ÚÄEricsson Inc ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ Radio Options EDACS RADIO PROGRAMMER 3 14 0 TQ 3374 ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ...

Page 31: ...es logged In most cases information messages should be disabled unless maintenance work is being performed on the system The command log m warn will enable error and warning messages and disable informational messages The df command displays the amount of free space on the hard disk LOADING NEW SOFTWARE RELEASES 1 Insert the Loader diskette into the floppy drive 2 Enter reboot h from the Diagnosti...

Page 32: ...nto RAM and executed If present DACAP SX and WNI SX are copied from the floppy to the hard drive 3 Board extends multiprocessor OS across all boards Board joins the multiprocessor OS The small LEDs walk from 0 to 7 and back to indicate that the board will accept a download 4 The Loader parses the SYSTEM TXT file for the board types and application load file pathnames It then copies the application...

Page 33: ...art accepting data calls If after 30 seconds all boards haven t reported that they are ready an error is displayed on the Diagnostic Terminal and written into the Activity Log Boards starts accepting data calls when told to VCOM24 BOOT ERROR CODES If an error is detected while starting the application on the VCOM24 micrprocessor board one of the following LED patterns will be displayed on the eigh...

Page 34: ... messages Tools Using Tools Useful Information System startup report Log into the Data Advantage command shell and view the system rpt file in the cnfg directory IP address EDACS address mappings Data Advantage Error Retry parameters enabled features port directions and more ICMP message Use network utility ping either as part of a TCP IP protocol stack or stand alone program Different types of IC...

Page 35: ...port statistics for each VCOM24 serial port under the heading Multiple Port Statistics 2 RDI error statistics on a per RF control station basis under the heading WNI Extended RDI Statistics Note this section only displays information when at least one RF control station connected to a VCOM24 board has registered at least one RDI error code 3 RF channel statistics for each working channel enabled f...

Page 36: ...ronized on the working channel A RX radio has sent a final ACK but times out while looking for a Data Burst Message No response from host TX times out three times waiting for a ACKMAP from the receiving mobile it droops the data call Group call failed TX radio has transmitted all the data bursts of a group data call but can not receive a Special Drop message from the site The TX radio aborts the d...

Page 37: ...d be replaced 3 Verify that the boards are jumpered correctly 4 Verify that the boards are fully inserted 5 Replace the board 6 Replace Data Advantage Chassis CAP doesn t know sideboards exist 1 Check the slot 2 jumper on the back of the backplane 2 Replace the boards 3 Replace Data Advantage Chassis Software Load Fails 1 Use the df command to determine if there is any space on the hard drive Dele...

Page 38: ... tabs to every 8 columns 6 Replace the Terminal Diagnostic Terminal display doesn t line up correctly 1 Set tabs to every 8 columns 2 Restore factory setup change emulation to VT100 and set tabs to every 8 columns 3 Replace the Terminal Printer doesn t work 1 Verify that printer is on line and has paper 2 Check power and cable to Data Advantage 3 Check for other alarms on printer and correct 4 Ver...

Page 39: ...t the Backplane Network Interface of the Data Advantage is enabled IP host can reach both the CAP and the WNI board but not the radios on the EDACS network 1 Verify that the host has a route entry which specifies the CAP external IP address as the next gateway to the EDACS network 2 Verify that the mapping between the LID and the IP address of the destination radio is correct RDT can not reach the...

Page 40: ...perly Check the RF channel statistics If there is a channel with excessive number of Bad Packets then the RF system on that channel is not set up properly 4 Verify that the destination radio is in the RF coverage area and the signaling environment is acceptable Radio is transmitting but no RF control station receives the call There is no RX DATA display on the RF control station 1 Verify that radi...

Page 41: ...control stations and RDIs are using the same setting for BREN Anti Biasing Radio fails to go to a working channel to receive a Group Data Call 1 Verify that the data group has been programmed into the radio using the RDI interface 2 Verify that the group is either forced at the site or that at least one radio has logged in with the same voice group 3 Check mic Some radios display nd or no data whe...

Page 42: ...aneous two way data calls when possible or to partition the Data Advantage ports into output and input ports The radios send data calls only through the input ports and Data Advantage forwards data calls only through the output ports The direction of the Data Advantage ports is configurable in the SYSTEM TXT file 9 Increase the number of retires either in the radio or the Data Advantage On the RDT...

Page 43: ...only reformat the Hard Drive if it detects a problem This procedure can be used to force Data Advantage to reformat its Hard Drive 1 Verify that the Data Advantage Installation disks are available If they aren t copy the files LOADER SX loads DACAP SX and loads WNI SX to three floppies The Data Advantage User s Manual contains the commands used to copy files to the floppy 2 Verify that the current...

Page 44: ...terface doesn t work Yellow Ethernet LED on Transition Module isn t lit Possible Causes of Burn out Lightning power surges bad CAP board bad Data Advantage power supply bad Transition Module bad Adapter Board SCSI Fuse Fuse Info A 1 Amp fuse is located on the Adapter Board on the back of the VME backplane behind the CAP Board The fuse is located near pin 1 of the J1 ribbon cable connector Purpose ...

Page 45: ... grounded Turn the power off and remove the VCOM24 board Insert a wire into the P2 connector pin on the backplane that corresponds to the blown fuse Verify that the connector pin in the backplane isn t grounded Both pins 23C and 8C should read open If the connector pin is grounded go to step 2a If it isn t go to step 2b 2a If the P2 pin location is grounded check the check the SCI 232 There are 4 ...

Page 46: ...3 Signal Ground 7 7 DTR optional 20 20 PIN OUT FOR DATA INTERFACE CABLE The following pin out should be used for the Serial Link Cable between a WNI port and a J3 J5 connector on the rear of the RF Control Station Shelf Note that the pin function is from the perspective of the WNI serial port Description WNI Serial Port J3 J5 Connector of Radio Shelf WNI TX Data 2 2 WNI RX Data 3 3 RTS 4 4 CTS 5 5...

Page 47: ...helf DB25 Connector Data Interface Module Side DATA OUT 3 12 DATA IN 2 11 RTS 5 10 CTS 4 9 FLASH PROG 6 5 GND 7 13 SW A 8 6 PIN OUT FOR RADIO SHELF HARNESS RADIO PROGRAMMING The following table shows the pin out of the RF Control Station cable harness that connects the P1 connector of Orion radio and the J3 J5 connector on the radio shelf Note that the pin function is from the perspective of the P...

Page 48: ...LBI 39190 Ericsson Inc Private Radio Systems Mountain View Road Lynchburg Virginia 24502 1 800 592 7711 Outside USA 804 592 7711 Printed in U S A ...

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