LBI-39190
37
System Startup
Problem
Corrective Actions
A board fails to
power up
1. Verify that power supply is plugged into a live source.
2. Verify that all of the boards are fully inserted.
3. Verify that the voltage levels at the back of the Data Advantage are correct. This
should only be checked by qualified personnel. If they are not correct, replace the
power supply.
4. Verify that boards contain the correct ROMs and that the ROMs are inserted
correctly. If a ROM is upside down and power is applied, it should be replaced.
5. Replace the board.
6. Replace Data Advantage Chassis.
FAIL, SYSFAIL,
or HALT LED(s)
are on.
1. Verify that the software on the hard drive is compatible with the ROMs.
2. Verify that boards contain the correct ROMs and that they are inserted correctly. If
the ROMs are upside down and power is applied, they should be replaced.
3. Verify that the boards are jumpered correctly.
4. Verify that the boards are fully inserted.
5. Replace the board.
6. Replace Data Advantage Chassis.
CAP doesn’t know
sideboards exist.
1. Check the slot 2 jumper on the back of the backplane.
2. Replace the boards.
3. Replace Data Advantage Chassis.
Software Load
Fails
1. Use the df command to determine if there is any space on the hard drive. Delete files
if necessary. If activity files are the problem, set the reporting level to Warning using
the log command (log -m warn).
2. Try a different floppy disk.
3. Replace the floppy drive.
4. Replace the hard drive.
Data Advantage
Fails to
successfully boot
1. Check /cnfg/system.rpt for problem parsing SYSTEM.TXT.
2. Check Diagnostic Terminal for problem with LOADER.SX. Reload from floppy if
necessary.
3. Check Diagnostic Terminal for problem accessing hard drive. Power cycle Data
Advantage if access light stays on (RESET may have been pressed while the disk was
active).
4. Check Diagnostic Terminal for other problems and attempt to correct.