Epson V500 User Manual Download

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Solving Problems

Scan Quality Problems

The Edges of Your Document Are Not Scanned

You See Only a Few Dots in Your Scanned Image

A Line of Dots Always Appears in Your Scanned Images

Straight Lines in Your Image Come Out Crooked

Your Image Is Distorted or Blurred

Colors Are Patchy or Distorted at the Edges of Your Image

Your Scanned Image Is Too Dark

An Image on the Back of Your Original Appears in Your Scanned Image

Ripple Patterns Appear in Your Scanned Image

Characters Are Not Recognized Well When Converted into Editable Text (OCR)

Scanned Colors Differ From the Original Colors

You Have Trouble Adjusting the Scan Area in the Thumbnail Preview

The Edges of Your Document Are Not Scanned

Move the document about 0.12 inch (3 mm) away from the horizontal and vertical edges of the
document table to avoid cropping.

Top

You See Only a Few Dots in Your Scanned Image

Make sure the document or photo is placed on the scanner’s document table with the

side to be scanned facing down. See

Placing Documents or Photos

for details.

When scanning with the

Black & White

setting in Home or Professional Mode, change

the

Threshold

setting. See

Adjusting the Color and Other Image Settings

for

instructions.

Top

Summary of Contents for V500

Page 1: ...ght status and use its buttons Placing Originals on the Scanner Follow the steps here to place your original documents photos film strips or slides on the scanner Scanning Documents or Photos Follow the step by step instructions here to scan documents or photos using any of the available scanning methods Scanning Film or Slides Follow the step by step instructions here to scan film strips or slide...

Page 2: ...age documents Maintenance Follow the guidelines here to maintain and transport your scanner Solving Problems If you have a problem using your scanner or its software check here for solutions Technical Specifications Check here for technical details about your scanner and its accessories Safety Copyright and Trademarks Operating System Versions ...

Page 3: ... Your Scanner Features These features help you create the best possible scans no matter what shape your original is in Color Restoration Dust Removal Digital ICE Technology and Digital ICE Lite Technology Backlight Correction Available Scanning Methods ...

Page 4: ...Home Guide to the Scanner Parts Guide to the Scanner Parts Check these sections to identify the parts of your scanner read its light status and use its buttons Scanner Parts Light and Buttons ...

Page 5: ...ing Originals on the Scanner Placing Originals on the Scanner Follow the steps here to place your original documents photos film strips or slides on the scanner Placing Documents or Photos Placing Film or Slides ...

Page 6: ... Follow the step by step instructions here to scan documents or photos using any of the available scanning methods Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Scanning Program Selecting Epson Scan Settings ...

Page 7: ...w the step by step instructions here to scan film strips or slides using any of the available scanning methods Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Scanning Program Selecting Epson Scan Settings ...

Page 8: ...ving Dust Marks Removing Dust and Scratch Marks from Film and Slides Using Digital ICE Technology Fixing Backlit Photos Using the Scanner as a Copier Scanning Directly to a PDF File Scanning Directly to an E mail Converting Scanned Documents Into Editable Text Scanning and Printing Color Accurate Images Assigning Another Windows Program to a Scanner Button ...

Page 9: ...ere to install the optional Automatic Document Feeder and use it to scan multi page documents Unpacking the Automatic Document Feeder Installing the Automatic Document Feeder Loading Documents in the Automatic Document Feeder Scanning Using the Automatic Document Feeder Cleaning and Replacing the Paper Path Guide ...

Page 10: ...Home Maintenance Maintenance Follow the guidelines here to maintain and transport your scanner Cleaning the Scanner Replacing the Scanner Light Source Transporting the Scanner ...

Page 11: ...anner or its software check here for solutions Reading the Status Light Scanner Problems Scanning Software Problems Scan Quality Problems Film or Slide Scanning Problems Optional Automatic Document Feeder Problems Uninstalling Your Scanning Software Where To Get Help Epson Technical Support ...

Page 12: ...nical Specifications Technical Specifications Check here for technical details about your scanner and its accessories System Requirements Scanner Specifications Optional Automatic Document Feeder Specifications ...

Page 13: ...ips on the operation of this product Place the scanner close enough to the computer for the interface cable to reach it easily Do not place or store the scanner or the AC adapter outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity direct sunlight strong light sources or rapid changes in temperature or humidity Do not use...

Page 14: ...does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the electrical outlet does not exceed the electrical outlet s ampere rating Do not place multiple loads on the electrical outlet Never disassemble modify or attempt to repair the AC adapter scanner or scanner option by yourself except as specifically explained in the scanner s guides Do not ...

Page 15: ...the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road passes food stamps tickets etc Note Copying these items may also be prohibited by law A note concerning responsible use of copyrighted materials Epson encourages each user to be responsible and respectful of the ...

Page 16: ... arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark and Exceed Your Vision is a registered logomark of Seiko Epson Corporation Perfection is a registered trademark and Micro Step Drive is a trademark of Epson America Inc Microsoft Windows and Wind...

Page 17: ...S PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED...

Page 18: ...imate Edition Windows Vista Home Premium Edition Windows Vista Home Basic Edition Windows Vista Enterprise Edition and Windows Vista Business Edition Windows XP refers to Windows XP Home Edition and Windows XP Professional Windows XP x64 refers to Windows XP Professional x64 Edition Windows 2000 refers to Windows 2000 Professional Macintosh refers to Mac OS X Mac OS X refers to Mac OS X 10 3 9 10 ...

Page 19: ...ing the Color Restoration feature in your scanning software you can transform an old faded or badly exposed photo into one with true to life color and sharpness Original image Color Restoration applied For instructions on using this feature see Restoring Color ...

Page 20: ...s carefully remove any dust that you can see on them Do not use Dust Removal to scan film or slides that do not contain dust marks otherwise your scanned image may be distorted or blurred For instructions on using this feature see Removing Dust Marks For more accurate hardware based dust or scratch removal from your color film or slides you can use the Digital ICE Technology feature See Digital IC...

Page 21: ... Technology can remove dust or scratch marks without affecting the image composition However it takes longer to scan using Digital ICE Technology and also uses more of your system resources For faster but less accurate dust removal try removing dust marks using the Dust Removal feature See Dust Removal for details For instructions on using Digital ICE Technology to restore damaged images as you sc...

Page 22: ...rrection Using the Backlight Correction feature in your scanning software you can remove shadows from photos that have too much background light Original image Backlight Correction applied For instructions on using this feature see Fixing Backlit Photos ...

Page 23: ... select the method that works best for the project you are scanning and the way you like to work Using the Scanner Buttons The buttons on the scanner let you automatically open scanning software and scan your image to a program or file a Scan to PDF button b Scan to E mail button c Copy button d Start button Documents or photos See Starting a Scan With the Scanner Buttons ...

Page 24: ...or scanning text documents and check their effects with a preview image Professional Mode gives you total control of your scanning settings and lets you check their effects with a preview image You can use Epson Scan as a standalone program to scan your image to a file on your computer Documents or photos See Starting a Scan With Epson Scan Film or slides See Starting a Scan With Epson Scan You al...

Page 25: ...Home Guide to the Scanner Parts Scanner Parts a scanner cover b Scan to PDF button c Scan to E mail button d Copy button e Start button f power switch ...

Page 26: ...a document mat b transparency unit transportation lock c document table d carriage a DC inlet b OPTION port ...

Page 27: ...c scanner transportation lock d USB interface connector e cover cable ...

Page 28: ...s The scanner has four buttons for scanning operations The status light indicates whether the scanner is operating normally a Scan to PDF button b Scan to E mail button c Copy button d Start button e status light Light The status light is next to the Start button ...

Page 29: ...re using the scanner buttons make sure you have installed Epson Scan and the Epson Event Manager Button Function Start Epson Scan starts Copy The Copy Utility starts Scan to E mail Epson Scan automatically scans then the Send File Via E mail window appears Scan to PDF The Scan to PDF window appears Documents or photos See Starting a Scan With the Scanner Buttons Film or slides See Starting a Scan ...

Page 30: ... copyright owners Do not scan published text or images without first checking their copyright status Caution Do not place heavy objects on the document table glass and do not press the glass with too much force Open the scanner cover Make sure the document mat is installed inside the cover If it is not installed see Replacing the Document Mat for instructions ...

Page 31: ... document mat Place your document or photo face down on the document table Make sure the upper left corner of the document or photo is against the rear right corner of the scanner next to the arrow mark ...

Page 32: ...e a document in the corner of the document table move it down and in slightly to avoid cropping a b Maximum unreadable area of 0 12 inch 3 mm If you are scanning multiple photos at once position each photo at least 0 8 inch 20 mm apart from the others Close the scanner cover gently so that your original does not move ...

Page 33: ...d period of time as they may stick to the glass To scan your document or photo see Starting a Scan With the Scanner Buttons Placing Large or Thick Documents When you scan a large or thick document you can remove the scanner cover Turn off the scanner using its power switch Disconnect the cover cable ...

Page 34: ...Open the scanner cover Pull the scanner cover straight up and off the scanner ...

Page 35: ...out the scanner cover gently press down on your document to flatten it When you are finished scanning replace the scanner cover in the reverse order that you removed it Note Before connecting or disconnecting the cover cable turn off the scanner using its power switch ...

Page 36: ...the document mat from the scanner cover This uncovers the transparency unit window so your scanner can use it to scan your film or slides Make sure the cover cable is connected to the scanner s OPTION port Note Before connecting or disconnecting the cover cable turn off the scanner using its power switch Open the scanner cover and gently slide up the document mat to remove it Also make sure the tr...

Page 37: ...Use a soft microfiber cloth to wipe the transparency unit window and the document table before placing your film or slides ...

Page 38: ...n up to four 35mm slides at a time using the slide portion of the film holder Note Make sure the white stickers on the back of the film holder and the areas around them are not scratched dusty or covered in any way If the areas are obscured the scanner may have trouble recognizing your slides Do not cover any of the small holes in the film holder or the slots on the sides of the film holder ...

Page 39: ... Make sure the tab labelled C on the film holder fits into the area labelled C on the scanner Place up to four slides in the film holder with the shiny base side facing down Your images should appear backwards on the side that faces up Your images should be oriented as shown ...

Page 40: ...n your slides see Starting a Scan With the Scanner Buttons When you are finished scanning slides be sure to replace the document mat before scanning documents or photos See Replacing the Document Mat Top Placing Film in the Holder Placing 35mm Film Strips Open the cover of the 35mm film strip holder ...

Page 41: ...herwise you may damage the film Make sure the white stickers on the back of the film holder and the areas around them are not scratched dusty or covered in any way If the areas are obscured the scanner may have trouble recognizing your film Do not cover any of the small holes in the film holder or the slots on the sides of the film holder Close the cover and press it down until you hear a click Th...

Page 42: ...sure the film strip is placed as shown Place the film holder on the document table so that it is aligned as shown Make sure the tab labelled A on the film holder fits into the area labelled A on the scanner ...

Page 43: ...he document mat before scanning documents or photos See Replacing the Document Mat Placing Medium Format Film Open the cover on the medium format film holder Slide one medium format film image into the film holder with the shiny base side facing down Your image and any wording on the film should appear backwards on the side that faces up Make sure the entire image frame is positioned in the film h...

Page 44: ...e small holes in the film holder or the slot on the side of the film holder otherwise the scanner may have trouble recognizing which film holder you are using Close the cover over the film and press it down until it clicks Then press down on all the edges of the cover to secure it Make sure the film is placed as shown ...

Page 45: ...lder on the document table so that it is aligned as shown Make sure the tab labelled B on the film holder fits into the area labelled B on the scanner Make sure you removed the document mat See Removing the Document Mat ...

Page 46: ... Scan With the Scanner Buttons When you are finished scanning film be sure to replace the document mat before scanning documents or photos See Replacing the Document Mat Top Replacing the Document Mat Replace the document mat by sliding it into the notches in the scanner cover Make sure the white surface faces outwards ...

Page 47: ...Top ...

Page 48: ...lly starts Epson Scan From Epson Scan you can select a scan mode and then scan and save your image to a file on your computer If the Mode box in the upper right corner of the window is set to Full Auto Mode see Using Full Auto Mode for instructions If you are in Home or Professional Mode see Selecting Basic Settings If you are in Office Mode click the Help button in the Epson Scan window for instr...

Page 49: ...the scanner as a copier and automatically scan and print your image you can press the Copy button Your computer automatically starts the Copy Utility See Using the Scanner as a Copier for instructions If a program does not start when you press a button see Pressing a Scanner Button Does Not Start the Correct Program Scan to E mail button Place your original document or photo on the scanner See Pla...

Page 50: ...our desktop Or select or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Mac OS X Open the Applications folder and double click the EPSON Scan icon The Epson Scan window appears Do one of the following depending on the scan mode you are using Full Auto Mode If the Mode box in the upper right corner of the window is set to Full Auto Mode click the Scan button Epson Scan automatically sca...

Page 51: ...Home or Professional Mode see Selecting Basic Settings for instructions Office Mode If the Mode box in the upper right corner of the window is set to Office Mode click the Help button in the Epson Scan window for instructions Note If you want to change the scan mode see Changing the Scan Mode ...

Page 52: ...the latest version of Photoshop Elements Place your original document or photo on the scanner See Placing Documents or Photos Start your scanning program Double click the program icon from your desktop if it is available or do one of the following Windows Select or Start All Programs or Programs program folder program icon Mac OS X Open the Applications folder select the program folder and double ...

Page 53: ... From Scratch or Quickly Fix Photos options in Photoshop Elements See the Photoshop Elements Help utility for instructions Select EPSON Perfection V500 Note for Windows Vista and XP users Do not choose a WIA option for your scanner from the Import or Acquire list you will not be able to use all the features of your scanner Epson Scan starts automatically For instructions on using it see Selecting ...

Page 54: ... photos at 100 size and you do not need to preview the images before scanning You can restore faded colors or remove dust marks by clicking the Customize button See Using Full Auto Mode for instructions on scanning in this mode Home Mode lets you customize some scanning settings and check their effects with a preview image Home Mode is best when you want to preview images of photos film or slides ...

Page 55: ...e Save Settings When you see the File Save Settings window you need to select the location name and format of the scanned image file you want to save Do one of the following to open the File Save Settings window Full Auto Mode In the standby window click the Customize button then click the File Save Settings button If you started Epson Scan from a program like Adobe Photoshop Elements this button ...

Page 56: ...ike If you are scanning multiple images at once each image will receive a different 3 digit number Note With Windows the following characters cannot be used in the prefix With Mac OS X you cannot use a colon in the prefix Select a file format as described in the following table Depending on the format the Options button may be available for making detailed settings ...

Page 57: ...images before they are saved See Scanning Directly to a PDF File for details PICT PCT Macintosh only A standard image file format for Macintosh Most Macintosh programs including word processing programs can read images in this format PRINT Image Matching II JPEG JPG or TIFF TIF A file format that includes PRINT Image Matching II data for enhanced quality and a wider color range Print Image Matchin...

Page 58: ...can finishes scanning Click OK In Full Auto Mode click OK again then click Scan In Home or Professional Mode click Preview then click Scan The scanned image is automatically saved in the file and location you chose Top Using Full Auto Mode When you start Epson Scan for the first time it runs in Full Auto Mode and displays the Epson Scan standby window ...

Page 59: ...If you want to select a custom resolution restore faded colors or remove dust marks click the Customize button You see the Customize window ...

Page 60: ...lect your settings and click OK For details on selecting settings click the Help button Click the Scan button Epson Scan starts scanning in Full Auto Mode Epson Scan previews your image detects whether it is a document or photo and selects the scan settings automatically After a moment you see a small preview of your image in the Epson Scan window ...

Page 61: ...the Epson Scan standby window If you need to cancel scanning click the Cancel button when it appears Depending on how you started Epson Scan the program saves the file to the location you specified or opens the scanned image in your scanning program See Finishing the Scan for details ...

Page 62: ...nge the scan mode click the arrow in the Mode box in the upper right corner of the Epson Scan window Then select the mode you want to use from the list that appears Note The mode you select remains in effect when you start Epson Scan the next time For instructions on scanning using these modes see Full Auto Mode Using Full Auto Mode Home or Professional Mode Selecting Basic Settings Office Mode Af...

Page 63: ...When you start Epson Scan in Home or Professional Mode you see the main Epson Scan window Home Mode Professional Mode ...

Page 64: ......

Page 65: ...e In the Destination box click the button for the way you plan to use the scanned image Screen Web for images you will view only on a computer screen or post on the web Printer for images you will be printing or converting to editable text with an OCR Optical Character Recognition program Other if you want to select a specific resolution for other purposes Professional mode Click the arrow to open...

Page 66: ...elect Other as the Destination setting In Professional Mode you can select the resolution you want at any time Before you select the scan resolution you should consider whether you will enlarge your images before or after you scan them Follow these guidelines You will not be enlarging the images If you will scan the images at 100 size or smaller and will not enlarge them later you can accept the R...

Page 67: ...solution setting by same amount you will increase image size after scanning After selecting the Resolution you can preview your image and make any necessary adjustments See Previewing and Adjusting the Scan Area to continue scanning Top Previewing and Adjusting the Scan Area Once you have selected your basic settings and resolution in Home or Professional Mode you can preview your image and select...

Page 68: ...Follow these steps to preview your image s in Home or Professional Mode Click the Preview button toward the bottom of the Epson Scan window If you want to change the preview type click the Thumbnail checkbox under the Preview button if it is available Epson Scan prescans your image s and displays them in one of the following Preview windows Normal preview ...

Page 69: ...Thumbnail preview ...

Page 70: ...he following to adjust the image s To select your scan area click the auto locate icon to place a marquee that marks the edges of your image area You can move the marquee to change the scan area See Adjusting the Scan Area Marquee for instructions Note ...

Page 71: ... the top of the Preview window This feature is only available when you are scanning multiple images at the same time To rotate an image or flip it horizontally like a mirror image click its thumbnail and then click the rotation icon or mirroring icon To adjust the scan area to crop your image you can create and move a marquee that marks the edges of your scan See Adjusting the Scan Area Marquee fo...

Page 72: ...rs Position the pointer in the area where you want to place the corner of your marquee and click Hold down the mouse button and drag the cross hairs over the image to the opposite corner of the desired scan area Then release the mouse button You see the moving dotted line of the marquee Do one of the following to adjust the marquee To move the marquee position your cursor inside the marquee The po...

Page 73: ...oportions hold down the Shift key as you resize the marquee For best results and image exposure make sure all sides of the marquee are located inside the preview image Do not include any of the area around the preview image in the marquee To draw multiple marquees up to 50 normal preview only you can just draw them as described in steps 1 through 3 or click the copy marquee icon to create addition...

Page 74: ...pness contrast and other aspects affecting image quality Before you make adjustments be sure to click the image or marquee for the area you want to adjust In Professional Mode you may need to scroll down to the Adjustments area of the main Epson Scan window The table below describes the settings available in Home and or Professional Mode For details on adjusting these settings click Help in the Ep...

Page 75: ...erence between the light and dark areas of the overall image In Home Mode click the Brightness button to access the Contrast setting In Professional Mode click the Image Adjustment button to access the Contrast setting Saturation Professional only Adjusts the density of colors in the overall image Click the Image Adjustment button to access the Saturation setting Color Balance Professional only Ad...

Page 76: ...Tone Correction button to access the Tone Correction setting Color Palette Professional only Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image For advanced users only Click the Color Palette button to use the Color Palette settings See Using the Color Palette Function Professional Mode Only for instructions...

Page 77: ... have selected You can customize how certain Epson Scan settings behave by clicking the Configuration button and changing settings in the window that appears See Epson Scan Help for details To undo any image quality adjustments you make to the preview image click the Reset button if available turn off the setting or preview your image again Top Selecting the Scan Size You can scan your images at t...

Page 78: ...Professional Mode ...

Page 79: ... correct proportions so your image will not be cropped unexpectedly For instructions on previewing your image s see Previewing and Adjusting the Scan Area Then follow these steps to select the Target Size setting You can choose a predefined scan size from the Target Size list Click the arrow in the list and select the size you want A marquee dotted line proportioned for that size appears on your p...

Page 80: ...t and select Customize You see the Target Size window Type a name for your custom size enter the size click the Save button then click OK Your new size appears in the Target Size list In Professional Mode you can fine tune the size using additional tools Click the Windows or Mac OS X next to Target Size to display these tools ...

Page 81: ...landscape or portrait image without changing its aspect ratio click the orientation icon Not available if you are scanning at the Original Target Size Note For more information about using the Target Size tools click Help in the Epson Scan window Now you are ready to scan your image s Click the Scan button and see Finishing the Scan for instructions Top Finishing the Scan What happens after you sc...

Page 82: ...s lets you select the name and location of your saved scan files See Selecting File Save Settings for details If you started your scan from a scanning program such as Adobe Photoshop Elements your scanned image s open in the program window If Epson Scan does not automatically close after scanning click Close to close the Epson Scan window and view your image s in the program Top ...

Page 83: ...tton on the scanner Your computer automatically starts Epson Scan From Epson Scan you can select a scan mode and then scan and save your image to a file on your computer If the Mode box in the upper right corner of the window is set to Full Auto Mode see Using Full Auto Mode for instructions If you are in Home or Professional Mode see Selecting Basic Settings If a program does not start when you p...

Page 84: ...s a copier and automatically scan and print your image you can press the Copy button Your computer automatically starts the Copy Utility See Using the Scanner as a Copier for instructions If a program does not start when you press a button see Pressing a Scanner Button Does Not Start the Correct Program Scan to E mail button Place your film or slides on the scanner See Placing Film or Slides for i...

Page 85: ...your desktop Or select or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Mac OS X Open the Applications folder and double click the EPSON Scan icon The Epson Scan window appears Do one of the following depending on the scan mode you are using Full Auto Mode If the Mode box in the upper right corner of the window is set to Full Auto Mode click the Scan button Epson Scan automatically sc...

Page 86: ... Professional Mode see Selecting Basic Settings for instructions Note In Full Auto Mode you can scan only 35mm color negative film strips or color positive slides If you want to scan other types of film change to Home or Professional Mode If you want to change the scan mode see Changing the Scan Mode ...

Page 87: ... latest version of Photoshop Elements Place your film or slides on the scanner See Placing Film or Slides for instructions Start your scanning program Double click the program icon from your desktop if it is available or do one of the following Windows Select or Start All Programs or Programs program folder program icon Mac OS X Open the Applications folder select the program folder and double cli...

Page 88: ... From Scratch or Quickly Fix Photos options in Photoshop Elements See the Photoshop Elements Help utility for instructions Select EPSON Perfection V500 Note for Windows Vista and XP users Do not choose a WIA option for your scanner from the Import or Acquire list you will not be able to use all the features of your scanner Epson Scan starts automatically For instructions on using it see Selecting ...

Page 89: ...wing your image This is the default mode in Epson Scan Full Auto Mode is best when you need to scan your images at 100 size and you do not need to preview the images before scanning You can restore faded colors or remove dust marks by clicking the Customize button See Using Full Auto Mode for instructions on scanning in this mode Note In Full Auto Mode you can scan only 35mm color negative film st...

Page 90: ...ttings for scanning steps Top Selecting File Save Settings When you see the File Save Settings window you need to select the location name and format of the scanned image file you want to save Do one of the following to open the File Save Settings window Full Auto Mode In the Standby window click the Customize button then click the File Save Settings button If you started Epson Scan from a program...

Page 91: ...ike If you are scanning multiple images at once each image will receive a different 3 digit number Note With Windows the following characters cannot be used in the prefix With Mac OS X you cannot use a colon in the prefix Select a file format as described in the following table Depending on the format the Options button may be available for making detailed settings ...

Page 92: ...images before they are saved See Scanning Directly to a PDF File for details PICT PCT Macintosh only A standard image file format for Macintosh Most Macintosh programs including word processing programs can read images in this format PRINT Image Matching II JPEG JPG or TIFF TIF A file format that includes PRINT Image Matching II data for enhanced quality and a wider color range Print Image Matchin...

Page 93: ...can finishes scanning Click OK In Full Auto Mode click OK again then click Scan In Home or Professional Mode click Preview then click Scan The scanned image is automatically saved in the file and location you chose Top Using Full Auto Mode When you start Epson Scan for the first time it runs in Full Auto Mode and displays the Epson Scan standby window ...

Page 94: ...olor negative film strips or color positive slides To scan other types of film use Home or Professional Mode If you want to select a custom resolution restore faded colors or remove dust marks click the Customize button You see the Customize window ...

Page 95: ...electing settings click the Help button Click the Scan button Epson Scan starts scanning in Full Auto Mode Epson Scan previews each image in your film strip or each slide detects whether it is color positive or color negative and selects the scan settings automatically After a moment you see a small preview of each image in the Epson Scan window It takes a few minutes to scan a full film strip ...

Page 96: ...he Epson Scan standby window If you need to cancel scanning click the Cancel button when it appears Depending on how you started Epson Scan the program saves the files to the location you specified or opens the scanned image in your scanning program See Finishing the Scan for details ...

Page 97: ... scan mode click the arrow in the Mode box in the upper right corner of the Epson Scan window Then select the mode you want to use from the list that appears Note The mode you select remains in effect when you start Epson Scan the next time For instructions on scanning using these modes see Full Auto Mode Using Full Auto Mode Home or Professional Mode Selecting Basic Settings Top Selecting Basic S...

Page 98: ...Professional Mode ...

Page 99: ...Before you scan your film or slides you need to select these basic settings ...

Page 100: ...one of the following to select your destination setting s Home mode In the Destination box click the button for the way you plan to use the scanned images Screen Web for images you will view only on a computer screen or post on the web Printer for images you will be printing Other if you want to select a specific resolution for other purposes Professional mode Click the arrow to open the Image Typ...

Page 101: ...g selected by Epson Scan based on your Destination setting Home Mode only You will enlarge the images as you scan them increase the Target Size setting If you will enlarge the images in Epson Scan so you can use them at a larger size you can accept the Resolution setting selected by Epson Scan based on your Destination setting Home Mode only You will scan the images at their original size but then...

Page 102: ...ode you can preview your images and select or adjust the area of the images you want to scan Epson Scan displays the preview images in a separate Preview window on your screen There are two types of preview Normal preview displays your previewed images in their entirety You must select the scan area and make any image quality adjustments manually Thumbnail preview displays your previewed images as...

Page 103: ...Epson Scan prescans your images and displays them in one of the following Preview windows Normal preview ...

Page 104: ... do the following to adjust the image s To select your scan area draw a marquee that marks the edges of the scan area on each image You can move and resize the marquees to change the scan areas as necessary See Adjusting the Scan Area Marquee for instructions Note ...

Page 105: ...the top of the Preview window This feature is only available when you are scanning multiple images at the same time To rotate an image or flip it horizontally like a mirror image click its thumbnail and then click the rotation icon or mirroring icon To adjust the scan area to crop your image you can create and move a marquee that marks the edges of your scan See Adjusting the Scan Area Marquee for...

Page 106: ...ps Note for Home Mode users When you use the Thumbnail preview with film or slides Epson Scan automatically creates marquees around your image s for you If you need to adjust a marquee click inside it and click the delete marquee icon before completing the steps in this section If you do not need to adjust any marquees skip to Adjusting the Color and Other Image Settings ...

Page 107: ...ner of the desired scan area Then release the mouse button You see the moving dotted line of the marquee Do one of the following to adjust the marquee To move the marquee position your cursor inside the marquee The pointer becomes a hand Click and drag the marquee to the desired location To resize the marquee position your cursor over the edge or corner of the marquee The pointer becomes a straigh...

Page 108: ...just draw them as described in steps 1 through 3 or click the copy marquee icon to create additional marquees of the same size You can move and resize all the marquees as described in step 3 To delete a marquee click inside it and click the delete marquee icon Note If you draw multiple marquees make sure you click the All button in the Preview window before you scan otherwise only the area inside ...

Page 109: ...u are finished making adjustments you can size your scanned images see Selecting the Scan Size or go ahead and scan see Finishing the Scan Setting Available mode s and description Color Restoration Home and Professional Restores the colors in faded photos automatically Dust Removal Professional only Removes dust marks from your originals automatically The results of Dust Removal do not appear in t...

Page 110: ...stment button to access the Contrast setting Saturation Professional only Adjusts the density of colors in the overall image Click the Image Adjustment button to access the Saturation setting Color Balance Professional only Adjusts the balance of red green and blue colors in the overall image Click the Image Adjustment button to access the Color Balance setting Auto Exposure Home Automatically app...

Page 111: ...which the black areas in text and line art are delineated improving text recognition in OCR programs Available only when you select Positive Film as the Document Type or Film Type setting and Black White as the Image Type setting In Home Mode click the Brightness button to access the Threshold setting Note To view the red green and blue levels at particular points in your preview image as you make...

Page 112: ... Scan Size You can scan your images at their original size or you can reduce or enlarge their size as you scan them You do this using the Target Size setting in Home or Professional Mode Home Mode Professional Mode ...

Page 113: ...an Area Then follow these steps to select the Target Size setting Note for Home Mode users When you use the Thumbnail preview with film or slides Epson Scan automatically selects a target size of 4 6 in for you If you need to select a different target size complete all of the steps in this section If you do not need to adjust any target sizes go to step 5 You can choose a predefined scan size from...

Page 114: ...If you need to create a scan size that is not in the Target Size list you can create a custom size Click the arrow in the list and select Customize You see the Target Size window ...

Page 115: ...age by a certain percentage adjust the Scale value To change the way your image is cropped turn Trimming on or off See Epson Scan Help for details To unlock the proportions of your scan size click the lock icon Then adjust the marquee or enter new width height measurements Once you have selected your scan size you can click and drag the marquee to the area in the image you want to scan For details...

Page 116: ...rogram and you used Full Auto Mode your scanned image is saved in the file format and location you chose If you did not choose any file save settings it is saved as a JPEG file in the Pictures or My Pictures folder If you started your scan by pressing the Start button or running Epson Scan as a standalone program and you used Home or Professional Mode you see the File Save Settings window This let...

Page 117: ...estoration applied Follow these steps to restore colors using Epson Scan Place your original See one of these sections for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Start Epson Scan See one of these sections for instructions Documents or photos Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Anot...

Page 118: ...can mode Home or Professional Mode Go to step 4 Full Auto Mode Click the Customize button then click the Specify document type for Full Auto Mode checkbox and select the type of original you are scanning if necessary Then click the Color Restoration checkbox and click OK Continue with step 9 Note ...

Page 119: ... or slides see Changing the Scan Mode Select the basic settings for the type of original s you are scanning then select the destination setting for the way you will use your image s See one of these sections for instructions Documents or photos Selecting Basic Settings Film or slides Selecting Basic Settings Click the Preview button to preview your image s then select your scan area See one of the...

Page 120: ...Professional Mode Scroll down to the Adjustments area and click the Color Restoration checkbox ...

Page 121: ......

Page 122: ...lick the Scan button to scan and restore the color in your image s What happens next depends on how you started Epson Scan See one of these sections for details Documents or photos Finishing the Scan Film or slides Finishing the Scan Using the Color Palette Function Professional Mode Only Follow the steps in these sections to fine tune the colors in your images using the Color Palette feature in E...

Page 123: ... adjustment The color you selected is moved to the center cell in the Color Palette window with variations in hue in the surrounding cells Select the cell that contains the hue you would like to use to adjust the color in your image This color now becomes the color of the center cell and the color change is reflected in your image Note ...

Page 124: ...s in the save area Note To load a previously saved color select the color and click the Apply to Palette button When you are finished adjusting the color click the Close button to return to the Epson Scan window For further details on using the Color Palette feature click the Help button Applying a Color to an Image If necessary click the Preview button to preview your image Then click the Color P...

Page 125: ...e color of the center cell Note You can also use the cells to the right of the adjustment area to change the brightness if necessary Click the Color Applicator button Your cursor changes to a droplet In the Preview window click on the color in your image that needs adjustment The color change is reflected in your image ...

Page 126: ...the Save button The color appears in the save area Note To load a previously saved color select the color and click the Apply to Palette button When you are finished adjusting the color click the Close button to return to the Epson Scan window For further details on using the Color Palette feature click the Help button Top ...

Page 127: ...e use the Digital ICE Technology feature as described in Removing Dust and Scratch Marks from Film and Slides Using Digital ICE Technology Do not use Dust Removal to scan film or slides that do not contain dust or scratch marks otherwise your scanned image may be distorted or blurred For more accurate hardware based dust or scratch removal from your color film or slides you can use the Digital ICE...

Page 128: ...h the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Scanning Program When the Epson Scan window appears do one of the following depending on the currently selected scan mode Home Mode and Professional Mode Go to step 4 Full Auto Mode Click the Customize button then click the Specify document type for Full Auto Mode checkbox and select the type of original if necessar...

Page 129: ... To scan other types of film use Home or Professional Mode To change the scan mode when scanning documents or photos see Changing the Scan Mode To change the scan mode when scanning film or slides see Changing the Scan Mode Select the basic settings for the type of your original s then select the destination setting for the way you will use your image s See one of these sections for instructions D...

Page 130: ...wing and Adjusting the Scan Area Do one of the following to select the Dust Removal option Home Mode Click the Dust Removal checkbox Professional Mode Scroll down to the Adjustments area and click the Dust Removal checkbox If you want to increase or decrease the level of the dust removal effect click the Windows or Mac OS X button next to the option and select a setting in the Level list Home Mode...

Page 131: ...Professional Mode ...

Page 132: ...ustments See one of these sections for instructions Documents or photos Adjusting the Color and Other Image Settings Film or slides Adjusting the Color and Other Image Settings Size your image as necessary See one of these sections for instructions Documents or photos Selecting the Scan Size Film or slides Selecting the Scan Size Click the Scan button to scan and remove dust marks in your image s ...

Page 133: ...n However it takes longer to scan using Digital ICE Technology and also uses more of your system resources For faster but less accurate dust removal try removing dust marks using the Dust Removal feature See Removing Dust Marks for details Note Digital ICE Technology is not available in Full Auto Mode You cannot use Dust Removal and Digital ICE Technology at the same time When you scan film or sli...

Page 134: ...n With Another Scanning Program When the Epson Scan window appears set the scan mode to Home Mode or Professional Mode Then select the basic settings for your film strip or slide s and select the destination setting for the way you will use your image s See Selecting Basic Settings for instructions Click the Preview button to preview your images then select your scan area See Previewing and Adjust...

Page 135: ...Professional Mode ...

Page 136: ...Note ...

Page 137: ...gy Specifications To use Digital ICE Technology your system memory and hard disk space must meet the requirements in the table below Digital ICE Technology needs additional resources to process and store your scanned images at the sizes and resolutions specified here Film or slide type Resolution Hard disk space System memory 35mm film or slide 150 dpi 1MB 8MB 300 dpi 1MB 15MB 600 dpi 4MB 30MB 120...

Page 138: ...ify in Epson Scan Make sure your system resources meet these increased requirements Note It may take much longer to scan and for your software to respond to clicking the Cancel button if you have insufficient system resources Top ...

Page 139: ...lable in Full Auto Mode Original image Backlight Correction applied Follow these steps to fix backlit photos using Epson Scan Place your original See one of these sections for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Start Epson Scan See one of these sections for instructions Documents or photos Starting a Scan With the Scanner Buttons Star...

Page 140: ...g for the way you will use your image s See one of these sections for instructions Documents or photos Selecting Basic Settings Film or slides Selecting Basic Settings Click the Preview button to preview your image s then select your scan area See one of these sections for instructions Documents or photos Previewing and Adjusting the Scan Area Film or slides Previewing and Adjusting the Scan Area ...

Page 141: ... Adjustments area and click the Backlight Correction checkbox If you want to increase or decrease the level of the backlight correction effect click the Windows or Mac OS X button next to the option and select a setting in the Level list ...

Page 142: ......

Page 143: ... Settings Size your image as necessary See one of these sections for instructions Documents or photos Selecting the Scan Size Film or slides Selecting the Scan Size Click the Scan button to scan and correct backlighting in your image s What happens next depends on how you started Epson Scan See one of these sections for details Documents or photos Finishing the Scan Film or slides Finishing the Sc...

Page 144: ...ontrast as you copy Place your original on the scanner See one of these sections for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Start the Epson Copy Utility in one of these ways Press the Copy button on the scanner Windows Select or Start All Programs or Programs Epson Software Copy Utility Mac OS X Open the Applications Epson Software Copy U...

Page 145: ...ining text or text and graphics such as a flyer Black White Document Single Page One page black and white document containing text or text and graphics such as a letter Color Document Multiple Pages Multiple page color document containing text or text and graphics such as a brochure Black White Document Multiple Pages Multiple page black and white document containing text or text and graphics such...

Page 146: ...he Source Type is Photo Negative Film or Positive Film If you need to remove dust marks as you copy click the Dust Removal checkbox It is available only when the Source Type is Negative Film or Positive Film If you are copying a color or black and white document you can improve the definition of text and line art by leaving the Text Enhancement checkbox checked It is available only when the Source...

Page 147: ...o preview your scan before printing it or select additional copy settings click the Preview Custom button at the bottom of the window Click Help in the Copy Utility for instructions on using the Custom Copy features ...

Page 148: ... Button You can scan multiple document pages or photos and save them as one PDF file on your computer using the scanner s Scan to PDF button Note In Windows you need Adobe Reader or Acrobat to view PDF files You can download Adobe Reader for free from Adobe s website Place the first page of your original document or your photos See Placing Documents or Photos for instructions Press the Scan to PDF...

Page 149: ...Click the Settings button You see the Scan to PDF Settings window ...

Page 150: ...ors in the original Click the arrow to open the Size list and select the size of your original If you need to select a size that is not in the Size list you can create a custom size Click the arrow in the Size list and select Customize You see the Source Size window ...

Page 151: ...an resolution Send via e mail upload to web view only on the screen 96 to 150 dpi Print 300 dpi Use the settings in the Image Adjustments area of the window to modify the image quality if necessary See the table below for guidelines Setting Description Brightness Adjusts the overall image lightness and darkness Contrast Adjusts the difference between the light and dark areas of the overall image U...

Page 152: ...ing Image Option Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by scanning text in black white while retaining the grayscale of the image Available only when you select Black White as the Image Type setting Image Option Dropout Drops out the color you select red green or blue from the scan Available only when you select Grayscale or Black White as the Ima...

Page 153: ...If you need to change any of the current PDF settings click the Options button You see the Epson PDF Plug in Settings window ...

Page 154: ...Help button When you are finished selecting settings click OK You return to the File Save Settings window Click OK again click Close then click Scan or press the Start button on the scanner Epson Scan scans your page If you are scanning multiple pages replace the first page on the document table with the second page and click Scan or press the Start button again Repeat this step for each page in y...

Page 155: ...o view PDF files You can download Adobe Reader for free from Adobe s website Place the first page of your original document or your photos or film See one of these sections for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Start Epson Scan See one of these sections for instructions Documents or photos Starting a Scan With Epson Scan Film or slid...

Page 156: ...Note To change the scan mode see Changing the Scan Mode for documents and photos or Changing the Scan Mode for film and slides The Customize window appears ...

Page 157: ...Click the File Save Settings button The File Save Settings window appears ...

Page 158: ...elect PDF as the Type setting The current PDF settings are displayed below it If you need to change any of the current PDF settings click the Options button You see the Epson PDF Plug in Settings window ...

Page 159: ... finished selecting settings click OK You return to the File Save Settings window When you are finished selecting file settings click OK Click OK again to close the Customize window Click the Scan button Epson Scan starts scanning in Full Auto Mode Depending on how you started Epson Scan the program saves the file to the location you specified or opens the scanned image in your scanning program Se...

Page 160: ...ns for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Start Epson Scan See one of these sections for instructions Documents or photos Starting a Scan With Epson Scan Film or slides Starting a Scan With Epson Scan When the Epson Scan window appears set the scan mode to Home Mode Office Mode or Professional Mode Then select the basic settings for t...

Page 161: ...See one of these sections for instructions Documents or photos Previewing and Adjusting the Scan Area Film or slides Previewing and Adjusting the Scan Area Office Mode Click the Help button in the Epson Scan window for instructions When you are finished selecting settings and previewing click the Scan button The File Save Settings window appears Select PDF as the Type setting The current PDF setti...

Page 162: ...If you need to change any of the current PDF settings click the Options button You see the Epson PDF Plug in Settings window ...

Page 163: ...e PDF is selected in the Text tab for details on selecting settings and other PDF options click the Help button When you are finished selecting settings click OK You return to the File Save Settings window When you are finished selecting file settings click OK Epson Scan scans your page and displays this window ...

Page 164: ...page on the document table with the second page and click Scan Repeat this step for each page in your document When you are finished click Edit Page and go to step 10 You see the Editing Page window displaying thumbnail images of each scanned page You can use the tools below the main window to select rotate reorder and delete pages in your document Click the Help button for details ...

Page 165: ...delete them If you want to rotate pages click the pages or use the odd pages even pages or all pages icon to select the pages Then click the left or right rotate icon to rotate them Note The delete icon is not available when all document pages are selected When you have finished editing your document pages click OK Your document is saved as a PDF file in the Pictures or My Pictures folder and you ...

Page 166: ...e scanner See one of these sections for instructions Documents or photos Placing Documents or Photos Film or slides Placing Film or Slides Press the Scan to E mail button on the scanner Epson Scan starts in Full Auto Mode and automatically scans your image as a JPEG file Note If you want to restore color in or remove dust from your images before scanning click the Pause button Then click Customize...

Page 167: ...t Photo Size Note The box at the bottom of the window displays information about the image file s you are attaching to the e mail message Click OK Your e mail program is opened and any scanned images you selected are attached to a new e mail message See your e mail program Help if you need instructions on sending your e mail message ...

Page 168: ...s Items that have been copied from other copies Faxes Text with tightly spaced characters or line pitch Text that is in tables or underlined Cursive or italic fonts and font sizes less than 8 points Follow these steps to scan and convert text using ABBYY FineReader Place your original document on the scanner See Placing Documents or Photos for instructions Do one of the following to start ABBYY Fi...

Page 169: ...ng Preview and select your scan area as described in Previewing and Adjusting the Scan Area Then click Scan Your document is scanned processed into editable text and opened in the FineReader window In Office Mode select Color Grayscale or Black White as the Image Type and Document Table as the Document Source Select the size of your original document as the size setting and 300 dpi as the Resoluti...

Page 170: ...rofessional Mode if the characters in your text are not recognized very well you can improve recognition by adjusting the Threshold setting If you are using Home or Professional Mode see Adjusting the Color and Other Image Settings for instructions If you are using Office Mode click the Help button in the Epson Scan window for instructions Follow the instructions in ABBYY FineReader Help to edit a...

Page 171: ...op Elements are fully compatible with Windows Vista If you are using Windows Vista you may need to upgrade to the latest version of Photoshop Elements Scanning and Saving Your Image Do one of the following Windows Open Adobe Photoshop Elements and select Edit and Enhance Photos Mac OS X Open Adobe Photoshop Elements If you see the Welcome window click Close Click Edit Windows or Photoshop Elements...

Page 172: ...nagement Click the Preview button to preview your image s then select your scan area See one of these sections for instructions Documents Previewing and Adjusting the Scan Area Film or slides Previewing and Adjusting the Scan Area Click the Configuration button then click the Color tab and select ICM Windows or ColorSync Mac OS X For the Source Scanner setting select EPSON Standard If you have col...

Page 173: ...then click OK to return to the Epson Scan window Click Scan to scan your image If Epson Scan does not automatically close after scanning click the Close button to close the Epson Scan window Your image appears in Adobe Photoshop Elements Save your image by selecting File Save As In the Save As window select ICC Profile Windows or Embed Color Profile Mac OS X as the Color setting to save the profil...

Page 174: ...k the settings in your printer software and make any changes necessary for your print job then click Print to print your image For details on selecting printer settings see your printer s documentation Top ...

Page 175: ...toshop Elements If you have a compatible program it will appear in the selection window The steps you use depend on the version of Windows you have See the section for your Windows version below Assigning a Program With Windows Vista Click Control Panel Hardware and Sound Scanners and Cameras or click Control Panel and then double click the Scanners and Cameras icon Click your scanner s icon then ...

Page 176: ...he program you want to assign Only compatible programs appear in the list Note If you want to be given a choice of programs whenever you press the selected button click the Prompt for which program to run button instead If you want to disable the button from opening a program click the Take no action button instead Click OK ...

Page 177: ...ws XP Click Start Control Panel Printers and Other Hardware Scanners and Cameras or click Start Control Panel and then double click the Scanners and Cameras icon Right click your scanner s icon and select Properties Click the Events tab ...

Page 178: ...y then click OK Top Assigning a Program With Windows 2000 Click Start Settings Control Panel Double click the Scanners and Cameras icon Select your scanner and click Properties Click the Events tab In the Scanner events list choose the button to which you want to assign a program In the Send to this application list click the checkbox for the program you want to assign Only compatible programs app...

Page 179: ...Click Apply then click OK Note You must restart your computer before using the newly assigned scanner buttons Top ...

Page 180: ...d below If any items are missing or damaged contact Epson See Epson Technical Support for details When you are ready to install the Automatic Document Feeder ADF see Installing the Automatic Document Feeder Automatic Document Feeder Paper support Holds up the paper that is loaded in the ADF Spare paper path guide The paper path guide directs documents smoothly onto the scanner s document table A s...

Page 181: ...ment Mat You can place this mat over a document if you need to scan it from the document table when the ADF is installed See Placing Documents on the Document Table With the Automatic Document Feeder Installed ...

Page 182: ...nstalling the Automatic Document Feeder Whenever you want to use the ADF you need to remove the scanner cover and replace it with the ADF Exit Epson Scan and turn off your scanner using its power switch Disconnect the cover cable Open the scanner cover ...

Page 183: ...Pull the scanner cover straight up and off the scanner ...

Page 184: ...Remove the tape and other packing materials from the ADF Insert the hinge posts on the ADF into the holes in the top of the scanner at the back edge Then close the ADF ...

Page 185: ...Connect the ADF cable to the scanner s OPTION port Slide the paper support into its slot on the edge of the sheet feeder on the ADF ...

Page 186: ...nts in the Automatic Document Feeder Note If you need to scan documents or photos from the document table glass while the ADF is installed follow the instructions in Placing Documents on the Document Table With the Automatic Document Feeder Installed ...

Page 187: ...e below lists the sizes of paper you can load in the ADF Also check Document Specifications for detailed specifications Paper name Size Letter 8 5 11 inches 215 9 279 4 mm Legal 8 5 14 inches 215 9 355 6 mm A4 8 27 11 69 inches 210 297 mm B5 7 17 10 1 inches 182 257 mm Note Remove any documents from the document table and make sure there is no dust on the glass before loading documents in the ADF ...

Page 188: ...acing into the feeder Slide the paper into the feeder until it meets resistance Then slide the edge guide over to the edge of the paper Note If you loaded mixed size sheets make sure the top edge of all the sheets are aligned so they feed into the ADF correctly To scan your documents using the ADF see Scanning Using the Automatic Document Feeder Document Specifications ...

Page 189: ...document has no staples paper clips or other objects attached to it these may damage the feeder mechanism The document has no folds within 0 2 inch 5 mm from the edges The document has no cut out areas The document is not a multipart form or bound The document has no rear carbon coating Caution Do not feed photographs or valuable original artwork into the ADF Misfeeding may wrinkle or damage the o...

Page 190: ...he document table face down on the glass Make sure the top of the document or photo is against the rear right corner of the document table Place the ADF document mat on top of the document or photos on the document table Close the ADF ...

Page 191: ...able for scanning your documents on the document table while the ADF is installed If you are using Home Mode or Professional Mode to scan your documents while the ADF is installed see Selecting Basic Settings If you are using Office Mode to scan your documents on the document table while the ADF is installed make sure Office Mode is selected and then click the Help button in the Epson Scan window ...

Page 192: ...on of each page Office Mode and Professional Mode are available for scanning documents using the ADF Make sure you installed the ADF and loaded your document in it See Loading Documents in the Automatic Document Feeder for instructions Start Epson Scan See one of these sections for instructions Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Sc...

Page 193: ...Select whether the Image Type of your document pages is Color Grayscale or Black White Select Auto Detect ADF or Document Table as the Document Source setting Note ...

Page 194: ... of the rest of the pages then load the entire document into the ADF In the Preview window draw a marquee a line marking the scan area around the portion of your document page that you want to scan For instructions on creating and adjusting a marquee see Adjusting the Scan Area Marquee Change any necessary Image Adjustments settings as listed in the table below Setting Available mode s and descrip...

Page 195: ...ed green or blue in the scan Available only when you select Grayscale or Black White as the Image Type setting Image Option Dropout Drops out the color you select red green or blue from the scan Available only when you select Grayscale or Black White as the Image Type setting Click the Scan button to scan your document pages What happens next depends on how you started your scan If you started you...

Page 196: ...oblem persists you may need to replace the paper path guide with the spare one that came with your ADF Turn off the scanner using its power switch Push in the support on the edge of the output tray on the ADF Remove the paper support from the input tray of the ADF If the ADF is installed on your scanner disconnect its cable from the scanner s OPTION port open the ADF and lift it off of the scanner...

Page 197: ...ove the paper path guide in the direction shown below Using a soft dry cloth wipe the clear portion of the paper path guide to clean off any dust or dirt Slide the paper path guide back into place beneath the white document mat on the ADF Then insert the clips beneath the notches and push them all the way back until they click into place ...

Page 198: ...nt Feeder Then try scanning with the ADF again as described in Scanning Using the Automatic Document Feeder If you still see a line of dots in your images follow these steps again to remove the paper path guide and replace it with the spare one that came with your ADF ...

Page 199: ...h mild detergent and water If the glass surface of the document table gets dirty clean it with a soft dry microfiber cloth If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Spray the cleaner onto the soft cloth never spray cleaner directly onto the glass Wipe off all remaining liquid Remove the docume...

Page 200: ...glass surface of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scan quality Never use alcohol paint thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components and the case Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mech...

Page 201: ...aks or becomes too dim to operate normally the scanner stops working and the status light rapidly flashes orange When this happens the light source assembly must be replaced For details contact Epson See Epson Technical Support for details Caution Never open the scanner case If you think repairs or adjustments are necessary contact Epson ...

Page 202: ...r switch and wait until the carriage moves to the home position near the cover hinge While the status light is green turn off the scanner using its power switch Note If the optional ADF is installed make sure the scanner is turned off then disconnect the ADF s cable and remove the ADF from the scanner Place the scanner cover on the scanner but do not connect the cover cable Open the scanner cover ...

Page 203: ...If the cover cable is attached disconnect it Disconnect the USB cable On the back of the scanner slide the transportation lock to the locked position to secure the scanner carriage ...

Page 204: ...Attach the protective materials then repack the scanner in its original box or a similar box that fits the scanner snugly ...

Page 205: ... lock is locked Slide the lock to the unlock position The scanner cover cable or optional Automatic Document Feeder cable is not connected to the scanner s OPTION port Connect the cable to the port Note Before connecting or disconnecting the scanner cover cable or the Automatic Document Feeder cable turn off the scanner using its power switch After trying these solutions turn off the scanner using...

Page 206: ...to indicate that the scanner is ready to scan Your system may not work properly if you use a USB cable other than the one that came with your scanner The scanner may not work properly when connected to the computer through more than one USB hub Connect the scanner directly to the computer s USB port or through one hub only The scanner may not work properly when your computer is in standby mode Win...

Page 207: ...re using See System Requirements for details If Windows still has problems recognizing your scanner make sure your computer supports USB See Checking For Windows USB Support for instructions Checking For Windows USB Support Do one of the following Windows Vista Click Control Panel System and Maintenance System or click Control Panel and then double click the System icon Windows XP Click Start Cont...

Page 208: ...tance See Epson Technical Support for details Top Pressing a Scanner Button Does Not Start the Correct Program Make sure Epson Scan and Epson Event Manager are installed correctly See the Start Here sheet for instructions Make sure your Windows system is set up for scanner events as follows Windows Vista Click Control Panel Hardware and Sound Scanners and Cameras or ...

Page 209: ...e desired button is selected in the Select an event list box and Start this program is selected If you are using Epson Event Manager with the button you must select Epson Event Manager in the Start this program list Windows 2000 Click Start Settings Control Panel double click the Scanners and Cameras icon then select your scanner and click Properties Click the Events tab in your scanner s Properti...

Page 210: ... may be unavailable or grayed out based on the currently selected settings or the currently installed optional accessories You Cannot Start Epson Scan Make sure the scanner is turned on Turn off your computer and scanner then check the USB cable connection between them to make sure it is secure The scanner may not work properly when your computer is in standby mode Windows or sleep mode Mac OS X R...

Page 211: ...uctions on uninstalling Epson Scan Reinstall Epson Scan by following the instructions in your Start Here sheet Windows XP Click Start Control Panel Printers and Other Hardware Scanners and Cameras or click Start Control Panel and double click the Scanners and Cameras icon Then delete your scanner s icon and uninstall and reinstall Epson Scan See Uninstalling Your Scanning Software for instructions...

Page 212: ... correctly See Placing Documents or Photos for instructions Try scanning in Home or Professional Mode instead To change the scan mode see Changing the Scan Mode For film or slides Make sure the film or slides are placed in the film holder correctly and the film holder is properly positioned on the document table See Placing Film or Slides for instructions Make sure the white stickers on the back o...

Page 213: ...il cropping area using the Thumbnail Cropping Area slider See Epson Scan Help for details Make sure the document mat is removed when you scan film or slides See Removing the Document Mat for instructions Make sure the Document Type setting Home Mode or Document Type and Film Type settings Professional Mode are set correctly for your film slide type See Selecting Basic Settings for instructions Use...

Page 214: ...er on any side The Auto Photo Orientation feature may not work correctly for all image types For example it works best on outdoor images that include a bright sky at the top For images of people it works best when they are facing forward and are not too far away If you re scanning using Thumbnail previews Home or Professional Mode only select the image and click the rotation icon to rotate it See ...

Page 215: ... Photo Orientation feature may not work correctly for all image types For example it works best on outdoor images that include a bright sky at the top For images of people it works best when they are facing forward and are not too far away If you re scanning using Thumbnail previews Home or Professional Mode only select the image and click the rotation icon to rotate it See Previewing and Adjustin...

Page 216: ...Well When Converted into Editable Text OCR Scanned Colors Differ From the Original Colors You Have Trouble Adjusting the Scan Area in the Thumbnail Preview The Edges of Your Document Are Not Scanned Move the document about 0 12 inch 3 mm away from the horizontal and vertical edges of the document table to avoid cropping Top You See Only a Few Dots in Your Scanned Image Make sure the document or ph...

Page 217: ...Crooked Make sure the document lies perfectly straight on the document table Align the text or any vertical or horizontal lines with the marks at the rear left and front right corners of the document table Top Your Image Is Distorted or Blurred Make sure the document or photo lies flat on the document table Also make sure your document or photo is not wrinkled or warped Caution Do not place heavy ...

Page 218: ...ick the Recommended Value button to return the Auto Exposure setting to the default value See Epson Scan Help for details Increase the Resolution setting See Selecting the Scan Resolution for documents and photos or Selecting the Scan Resolution for film and slides Top Colors Are Patchy or Distorted at the Edges of Your Image If your document is very thick or curled at the edges cover the edges wi...

Page 219: ... brightness using the Histogram in Professional Mode see Epson Scan Help Check the brightness and contrast settings of your computer monitor Top An Image on the Back of Your Original Appears in Your Scanned Image If your original is printed on thin paper images on the back may be visible to the scanner and appear in your scanned image Try scanning the original with a piece of black paper placed on...

Page 220: ...table In Home Mode select Black White as the Image Type setting In Professional Mode select Black White as the Image Type setting then click the next to Image Type and select None for the B W Option setting Then try adjusting the Threshold setting See Converting Scanned Documents Into Editable Text for instructions Check your OCR software manual to see if there are any settings you can adjust in y...

Page 221: ... ColorSync for Mac OS X With Windows add a color profile that matches your monitor to improve on screen color matching Also see Scanning and Printing Color Accurate Images Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibration Printed colors can never exactly match the colors on your monitor because printers and monito...

Page 222: ...s for instructions Make sure your film or slides are placed on the scanner correctly See Placing Film in the Holder or Placing Slides in the Holder for instructions Top Negative Film Preview Images Look Strange Make sure the Document Type setting Home Mode or Document Type and Film Type settings Professional Mode are set correctly for your film See Selecting Basic Settings for instructions In norm...

Page 223: ...mbnail preview Then flip the previewed image by clicking the mirroring icon in the Preview window See Previewing and Adjusting the Scan Area for instructions Top A Line Appears in the Previewed Image The document table or transparency unit window may be dusty or scratched Clean the document table and transparency unit window as described in Cleaning the Scanner If you still have the problem contac...

Page 224: ...der for instructions Make sure Auto Detect ADF or Document Table is selected as the Document Source in Epson Scan See Scanning Using the Automatic Document Feeder for instructions If the ADF is open close it and try scanning again Top Paper Jams in the Automatic Document Feeder If paper jams inside the ADF open the ADF and remove any paper from the document table Then look to see if paper is exten...

Page 225: ... it more difficult to remove Then let go of the release lever If more paper is jammed in the ADF open the access cover at the back of the feeder and carefully pull out the paper Close the access cover Push the feeder mechanism back down until it clicks into place Caution Do not push the feeder mechanism with too much force Top ...

Page 226: ...nstructions in the section for your operating system to uninstall Epson Scan Uninstalling Epson Scan for Windows Note To uninstall programs in Windows Vista XP or 2000 you need to log on as a user with a Computer Administrator account Windows Vista or XP or as a user who belongs to the Administrators group Windows 2000 Turn off the scanner using its power switch Disconnect the scanner s USB cable ...

Page 227: ...ge Remove Windows XP and 2000 When the confirmation window appears click Next or OK In some cases a message may appear to prompt you to restart the computer If so make sure I want to restart my computer now is selected and click Finish Uninstalling Epson Scan for Mac OS X Turn off the scanner using its power switch Disconnect the scanner s USB cable from your computer Quit all running applications...

Page 228: ...log on as a user with a Computer Administrator account Windows Vista or XP or as a user who belongs to the Administrators group Windows 2000 Quit all running applications Do one of the following Windows Vista Click Control Panel Uninstall a Program located under Programs or click Control Panel and then double click the Programs and Features icon Windows XP Click Start Control Panel Add or Remove P...

Page 229: ...sure I want to restart my computer now is selected and click Finish Uninstalling Other Epson Software for Mac OS X Note To uninstall applications you must log on to a Computer Administrator account You cannot uninstall programs if you log on as a Limited account user Quit all running applications Insert the scanner software CD ROM into your Macintosh Open the Epson CD ROM desktop icon if necessary...

Page 230: ...uide for Windows Note To uninstall programs in Windows Vista XP or 2000 you need to log on as a user with a Computer Administrator account Windows Vista or XP or as a user who belongs to the Administrators group Windows 2000 Select or Start All Programs or Programs EPSON Perfection V500 User s Guide Uninstall Perfection V500 User s Guide Uninstalling the Online User s Guide for Mac OS X Drag the f...

Page 231: ...k to a Support Representative Before you call Epson for support please have the following information ready Product name Epson Perfection V500 Office Product serial number located on the back of the scanner Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 6 PM Pacific Time Monday through Friday Canad...

Page 232: ...r call 800 GO EPSON 800 463 7766 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Top Other Software Technical Support Epson Scan See Epson Technical Support ABBYY FineReader 510 226 6717 www abbyyusa com support abbyyusa com Adobe Photoshop Elements 800 642 3623 www adobe com support Top ...

Page 233: ...icrosoft must be used if you are connecting the scanner to a USB 2 0 port on the computer Interface USB port 1 1 or later Type A built into the main board Display SVGA or higher resolution monitor 800 600 24 bit Full Color screen resolution or higher Color and tone reproduction are subject to the display capability of your computer system including the video card display monitor and software See y...

Page 234: ...on are subject to the display capability of your computer system including the video card display monitor and software See your system documentation for details Note Epson Scan does not support the UNIX File System UFS for Mac OS X You must install Epson Scan on a disk or in a partition that does not use UFS Top ...

Page 235: ...i Scanning area may be restricted if resolution setting is large Document size Reflective 216 297 mm 8 5 11 7 inches A4 or US letter size Transparent 35mm film strip 12 frames at a time 35mm slides up to 4 slides at a time 6 12 cm medium format 1 frame at a time Scanning resolution 6400 dpi main scan 9600 dpi with Micro Step Drive sub scan Output resolution 50 to 6400 9600 and 12800 dpi 50 to 6400...

Page 236: ... Top Mechanical Dimensions Width 18 7 inches 475 0 mm Depth 10 7 inches 272 0 mm Height 4 4 inches 113 0 mm Weight Approx 8 8 lb 4 0 kg Top Electrical Note Check the label on the AC adapter or on the back of the scanner for voltage information Scanner Rated voltage DC 24 0 V Rated input current 1 3 A Power consumption 16 0 W 17 5 W with ADF Operating 7 5 W 6 5 W with ADF Ready Mode 4 0 W Sleep Mod...

Page 237: ... 140 F 25 to 60 C Humidity Operating 10 to 80 without condensation Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Avoid operating the scanner in direct sunlight near a strong light source or in extremely dusty conditions Top Interfaces USB Interface Interface type Universal Serial Bus Specification Revision 2 0 Electrical standard Full Speed mode 12 M...

Page 238: ...ovals Scanner U S model EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR 22 Class B AC Adapter U S model Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR22 Class B Top ...

Page 239: ... code B12B813391 Paper input Face up loading Paper output Face down ejection Paper capacity Maximum 0 2 inch 6 mm stack height Paper types Bond paper fine quality paper check paper and recycled paper Top Electrical Rated voltage DC 24 V DC 5 V Input voltage DC 24 V to DC 26 4 V DC 5 V 5 Input current 24 V 0 8 A 5 V 0 2 A Top Environmental ...

Page 240: ...orage 4 to 140 F 20 to 60 C Humidity Operating 20 to 80 without condensation Storage 10 to 85 without condensation Top Mechanical Dimensions Width 319 mm 12 6 inches Depth 539 mm 21 2 inches Height 137 mm 5 4 inches Weight Approx 2 4 kg 5 3 lb Top ...

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