Epson Pro GT-S80 User Manual Download Page 95

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Solving Problems

Paper Feeding Problems

Paper Jams in the Scanner

Double Feed Error (GT-S80 only)

Paper Jams in the Scanner

If paper jams inside the scanner, follow the steps below to remove jammed paper.

Turn off the scanner.

Remove all paper from the input tray.

Pull the cover lever and open the scanner cover.

Summary of Contents for Pro GT-S80

Page 1: ...ce your original documents or photos on the scanner Scanning Your Originals Follow the step by step instructions here to scan your original documents or photos using any of the available scanning methods Scanning Special Projects Follow the instructions here for specific scanning projects you may need to create Maintenance Follow the guidelines here to maintain and transport your scanner Solving P...

Page 2: ...Technical Specifications Check here for technical details about your scanner and its accessories Safety Copyright and Trademarks Operating System Versions ...

Page 3: ... of Your Scanner Features Overview of Your Scanner Features These features help you create the best possible scans no matter what shape your original is in Scanning Documents With the Carrier Sheet Text Enhancement ...

Page 4: ...Home Guide to the Scanner Parts Guide to the Scanner Parts Check these sections to identify the parts of your scanner Scanner Parts Control Panel ...

Page 5: ...Home Placing Originals in the Scanner Placing Originals in the Scanner Follow the steps here to place your original documents or photos on the scanner Loading Documents ...

Page 6: ...ep instructions here to scan your original documents or photos using any of the available scanning methods Starting a Scan Using the Control Panel Starting a Scan Using Epson Scan Scanning Documents Selecting File Save Settings Detailed Setting Instructions Finishing the Scan ...

Page 7: ...ic scanning projects you may need to create Scanning Documents With the Carrier Sheet Text Enhancement Scanning to a PDF File Using the Scanner as a Copier Scanning Directly to an E mail Converting Scanned Documents into Editable Text Scanning Business Cards Setting Up the LCD Screen Menu List ...

Page 8: ...ance Maintenance Follow the guidelines here to maintain and transport your scanner Cleaning the Scanner Cleaning Inside the Scanner Transporting the Scanner Replacing the Roller Assembly Kit Using the Security Slot ...

Page 9: ...ave a problem using your scanner or its software check here for solutions Scanner Problems Paper Feeding Problems Scanning Problems Scan Quality Problems Uninstalling Your Scanning Software Where To Get Help Epson Technical Support Other Software Technical Support ...

Page 10: ...Home Technical Specifications Technical Specifications Check here for technical details about your scanner and its accessories System Requirements Scanner Specifications ...

Page 11: ...ly Do not place or store the scanner or the AC adapter outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity direct sunlight strong light sources or rapid changes in temperature or humidity Do not use with wet hands Place the scanner and the AC adapter near an electrical outlet where the adapter can be easily unplugged Cau...

Page 12: ...ed in the scanner s guides Do not insert objects into any opening as they may touch dangerous voltage points or short out parts Beware of electrical shock hazards If damage occurs to the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make sure you replace them with fuses of the correct size and rating Unplug the scanner and the AC adapter and refer serv...

Page 13: ...orts driver s licenses warrants of fitness road passes food stamps tickets etc Note Copying these items may also be prohibited by law A note concerning responsible use of copyrighted materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain cir...

Page 14: ...st any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation WorkForce is a trademark of Epson America Inc Microsoft Windows and Windows Vista are re...

Page 15: ...S AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBI...

Page 16: ...me Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional Windows Me refers to Windows Millennium Edition Windows 98 SE refers to Windows 98 Second Edition Windows 2000 refers to Windows 2000 Professional Macintosh refers to Mac OS...

Page 17: ...rier Sheet The carrier sheet enables you to scan documents larger than letter or A4 size documents having irregular shape documents with folds or wrinkles and photos or valuable originals For instructions on using this feature see Scanning Documents With the Carrier Sheet ...

Page 18: ...our Scanner Features Text Enhancement When you scan documents you can sharpen the text and increase accuracy by using the Text Enhancement feature in Epson Scan For instructions on using this feature see Text Enhancement ...

Page 19: ...Home Guide to the Scanner Parts Scanner Parts User Replacable Parts a input tray extension b input tray c edge guides d cover lever e scanner cover f output tray g output tray extension ...

Page 20: ...a Power switch b DC inlet c USB interface connector d security slot User Replacable Parts a paper feed roller ...

Page 21: ...b separation pad Top ...

Page 22: ...ner Parts Control Panel Lights Buttons LCD Screen The scanner has one LCD screen two indicator lights and four buttons Lights The status lights are on the right side of the LCD screen a LCD screen b Error light c Power light ...

Page 23: ...r is open Flashing An error has occurred See The Lights Are Flashing for more information Off Off The scanner is off Top Buttons The buttons are below the LCD screen Button Function a Down arrow Scrolls forward through the LCD screen menu list b Up arrow Scrolls backward through the LCD screen menu list c Start Starts scanning ...

Page 24: ...rst line and the settings for the selected job are displayed on the second line on LCD screen For detailed information see Setting Up the LCD Screen Menu List Note for Mac OS X users Only the job number is displayed on the LCD screen To confirm the job settings check the Button Settings tab in the Epson Event Manager main window See Assigning a Job in Epson Event Manager to the LCD Menu for instru...

Page 25: ...can load up to 75 sheets a stack thickness of 0 3 inch 7 5 mm or less You can load sheets of various sizes as long as they are center aligned Paper size Measurements Letter 8 5 11 inches 215 9 279 4 mm A4 8 3 11 7 inches 210 297 mm Legal 8 5 14 inches 215 9 355 6 mm B5 7 2 10 1 inches 182 257 mm A5 5 8 8 3 inches 148 5 210 mm A6 Portrait 4 1 5 8 inches 105 148 5 mm A8 Portrait 2 0 2 9 inches 52 74...

Page 26: ...t these may damage the feeder mechanism The document has folds The document has cut out areas The document is a multi part form or bound The document has rear carbon coating A document with one of these conditions can be loaded if you use the carrier sheet See Loading Documents With the Carrier Sheet for detailed information See Loading Documents Directly for instructions on loading your documents...

Page 27: ...Slide the edge guides on the input tray all the way outward Load your documents into the input tray with the printed side facing down and the top edge facing into the feeder ...

Page 28: ...ns Top Loading Documents With the Carrier Sheet Note Remove the protective film on both sides of the carrier sheet These may damage the feeder mechanism or cause the feeder to jam You can scan the following types of documents using the carrier sheet Documents larger than letter or A4 size Documents having irregular shape Documents with folds or wrinkles Photos or other valuable originals ...

Page 29: ...ed side facing down and the top edge facing into the feeder If you placed a folded document into the carrier sheet load the carrier sheet into the input tray with the left side of the original document facing down and the top edge facing into the feeder Slide the carrier sheet into the feeder until it meets resistance Then slide the edge guides over to fit the edges of the carrier sheet To start s...

Page 30: ...placement timeline may vary depending on usage Top Loading Cards Note Results are not guaranteed when scanning plastic cards with shiny surfaces such as ID cards Open and extend the input tray Then slide out and extend the output tray Slide the edge guides on the input tray all the way outward ...

Page 31: ...facing into the feeder Slide the card into the feeder until it meets resistance Then slide the edge guides over to fit the edges of the card When you scan plastic cards such as ID cards you can load only one card at a time When you scan cards or business cards you can load up to 10 cards ...

Page 32: ...Caution Do not load business cards or plastic cards in landscape orientation ...

Page 33: ...To start scanning using the Epson Scan see Scanning Documents for instructions To start scanning using Presto BizCard see Scanning Business Cards for instructions Top ...

Page 34: ...ng default jobs from the LCD screen menu list and pressing the Start button The scan completes according to the preassigned scan action To assign a job to the LCD screen menu see Setting Up the LCD Screen Menu List for instructions To change the scan actions of a preset job or to create a customized job see Assigning a Job in Epson Event Manager to the LCD Menu for instructions Note for Mac OS X u...

Page 35: ...See Scanning to a PDF File for instructions Color PDF Simplex lets you scan color images The scanner scans only one side of the documents and saves them as one PDF file on your computer See Scanning to a PDF File for instructions B W PDF Duplex lets you scan black white images The scanner scans both sides of the documents and saves them as one PDF file on your computer See Scanning to a PDF File f...

Page 36: ... click the EPSON Scan icon The Epson Scan window opens See Scanning Documents for instructions on scanning with Epson Scan Top Using Another Scanning Program You can use any TWAIN compliant scanning program to scan with your scanner You open the program select Epson Scan and scan When you are finished scanning the scanned image opens in your scanning program so you can modify print and save it Sta...

Page 37: ...ructions Other programs In some programs you must select the scanner as the source first If you see a Select Source option select it and select your scanner there first Note for Windows 7 Windows Vista and Windows XP users Do not select a WIA option for your scanner from the Import or Acquire list you will not be able to use all the features of your scanner The Epson Scan window automatically open...

Page 38: ...Home Scanning Your Originals Scanning Documents When you start Epson Scan the following window appears To scan documents follow the steps below ...

Page 39: ...Images Select this setting to scan documents larger than letter or A4 size using the carrier sheet Epson Scan scans both sides of the document then outputs a stitched image Select the size of your original document as the Size setting Select Portrait tall or Landscape wide to change the orientation of your document Select Auto Color Grayscale or Black White as the Image Type setting Note If you se...

Page 40: ...ou can save all of the selected settings as a group of custom settings with a Name and later apply these custom settings to scanning The custom settings are also available for Epson Event Manager See Epson Scan Help for details Click Scan Note If you need to stop scanning press the Cancel button on the scanner What happens next depends on how you started your scan See Finishing the Scan for instru...

Page 41: ...ng File Save Settings When you see the File Save Settings window you can select the location name and format of the scanned image file Click the File Save Settings icon on the right of the Scan button The File Save Settings window appears ...

Page 42: ...Documents or My Pictures radio button If you want to select another folder click the Other radio button then click Browse Windows or Choose Mac OS X and select the folder If you want to save your image on the desktop click the Other radio button Specify the rules for a file name that each scanned image receives An example of the file name based on the current naming rules is displayed To change th...

Page 43: ... If you are scanning multiple images at once each image will receive a different 3 digit number Click OK Note The following characters cannot be used in the prefix Windows _ Mac OS X Click the arrow to open the Type list and select a file format as described in the following table Depending on the format the Options button may be available for making detailed settings ...

Page 44: ...n Level PICT pct Macintosh only A standard image file format for Macintosh Most Macintosh programs including word processing programs can read and prepare images in this format TIFF tif A file format created for exchanging data between many programs such as graphic and DTP software When scanning black white images you can specify the Compression type The check boxes at the bottom of the window giv...

Page 45: ...Click OK ...

Page 46: ...take more time than necessary What you will do with the scanned image Suggested scan resolution Send via e mail upload to web or view only on the screen 100 to 150 dpi Print 200 to 400 dpi Print or convert to editable text OCR for documents only 200 to 400 dpi Fax 200 dpi Enlarge after scanning at 100 Increase Resolution setting by same amount you will increase image size after scanning For exampl...

Page 47: ...elected your source settings you can modify the image quality if necessary Epson Scan offers a variety of settings for improving color sharpness contrast and other aspects affecting image quality To adjust the color and other image settings see Making Color Adjustments and Other Image Settings Making Color Adjustments and Other Image Settings Image Type Auto Color or Grayscale ...

Page 48: ...Color or Grayscale Descreening Improves results when scanning magazine or newspaper images which include screening in their original print processes This setting is available only when the Image Type is set to Auto Color or Grayscale Text Enhancement Enhances text recognition when scanning text documents Threshold Adjusts the level at which the black areas in text and line art are delineated impro...

Page 49: ... selected depending on the type of image you are scanning and other settings you have selected You can customize how certain Epson Scan settings behave by clicking Configuration and changing settings in the window that appears See Epson Scan Help for details Top ...

Page 50: ... any settings in the File Save Settings window the file is saved as a PDF file in Documents or My Documents If you started your scan by selecting a scan job on the LCD screen and pressing the Start button Epson Scan starts scanning You see a Progress screen and then the destination folder opens Your scanned image is saved in the file format and location selected in the job settings For detailed in...

Page 51: ...800 GO EPSON 800 463 7766 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Part number Carrier Sheet 5 sheets B12B813431 Follow the steps below for instructions on scanning with the carrier sheet Note Remove the protective film on both sides of the carrier sheet These may damage the feeder mechanism or cause the feeder to jam Place the carrier she...

Page 52: ... images with the double sided setting then outputs a stitched image Select Size Orientation Image Type and Resolution settings See Scanning Documents for details Make any other necessary Image Adjustment settings See Adjusting the Color and Other Image Settings for details Click Scan The File Save Settings window appears Make File Save and PDF settings as necessary See Scanning Using Epson Scan fo...

Page 53: ...ture is available in all file formats Text enhancement is also useful when you convert scanned documents into editable text See Converting Scanned Documents into Editable Text for details Load your documents up to 75 pages into the input tray with the printed side facing down and the top edge facing into the feeder See Loading Documents for instructions Start Epson Scan See Starting a Scan Using E...

Page 54: ...nt settings See Adjusting the Color and Other Image Settings for details Click Scan The File Save Settings window appears Make File Save Settings as necessary See Scanning Using Epson Scan for details Click OK Epson Scan scans your document ...

Page 55: ...ded in one PDF file For example if you are scanning a 20 page document and specify the page number to be included in one PDF as 4 5 PDF files are automatically created Note You need ABBYY FineReader Sprint Plus that came with your scanner to use some of these features If you have installed your scanning software as described on the Start Here sheet it has already been installed See Scanning Using ...

Page 56: ...ck Options You see the EPSON PDF Plug in Settings window To create a searchable PDF file click the Text tab select the Create searchable PDF check box then select your language from the Text Language list ...

Page 57: ... when ABBYY FineReader Sprint Plus is installed To assign password settings to the PDF file click the Security tab and select the password settings To specify the maximum number of pages that can be included in one PDF file click the General tab and adjust the Select number to make file setting ...

Page 58: ...his window does not appear and Epson Scan automatically saves your document Select one of the following options Add page Click this button to continue scanning and add more pages to your document Load additional pages into the input tray and click Scan When you are finished adding pages click Edit page and go to step 11 Edit page Click this button if you have scanned all the necessary pages so you...

Page 59: ...con to select the pages then click the left or right rotate icon to rotate them If you want to delete pages click the pages or use the odd pages or even pages icon to select the pages then click the delete icon to delete them Note The delete icon is not available when all pages are selected For further details on the tools in the Editing Page window see Epson Scan Help When you have finished editi...

Page 60: ...Click Close to exit Epson Scan Top ...

Page 61: ...ou copy Load your documents up to 75 pages into the input tray with the printed side facing down and the top edge facing into the feeder See Loading Documents for instructions Do one of the following to start the Copy Utility Windows Select the start button icon or Start Programs or All Programs Epson Software Copy Utility Mac OS X Select Applications Epson Software Copy Utility and double click t...

Page 62: ... paper you loaded in your printer and click OK Note If you deselect the Easy Print Setting check box in the Copy Utility window you see the printer settings window See your printer documentation for instructions on selecting settings If you want to enlarge or reduce your image s as you copy it click the Copy Size box select the enlargement reduction and click OK If you are copying a color or black...

Page 63: ...Jpeg to E mail function on the LCD screen Load your documents up to 75 pages into the input tray with the printed side facing down and the top edge facing into the feeder See Loading Documents for instructions Select the Color Jpeg to E mail function on the LCD screen Press the Start button Epson Scan scans your document and displays the Send File Via E mail window ...

Page 64: ...r Select Photo Size Note The box at the bottom of the window displays information about the image file s you are attaching to the e mail message Click OK Your e mail program is opened and any scanned images you selected are attached to a new e mail message See your e mail program Help if you need instructions on sending your e mail message ...

Page 65: ...ng ABBYY FineReader Load your documents up to 75 pages into the input tray with the printed side facing down and the top edge facing into the feeder See Loading Documents for instructions Do one of the following to start ABBYY FineReader Windows Click the start button icon or Start Programs or All Programs ABBYY FineReader 6 0 Sprint ABBYY FineReader 6 0 Sprint Mac OS X Select Applications ABBYY F...

Page 66: ...ct the size of your original document as the Size setting Select Portrait tall or Landscape wide to change the orientation of your document Select Auto Color Grayscale or Black White as the Image Type setting Select a Resolution setting between 200 and 400 Make any other necessary Image Adjustment settings See Adjusting the Color and Other Image Settings for details Click Scan Your document is sca...

Page 67: ...t the top left of the window Epson Scan starts Select one of these settings as the Document Source setting Single Sided Select this setting when you scan only one side of your document page Double Sided Select this setting when you scan both sides of your document page Carrier Sheet Single Sided Select this setting when you scan irregularly shaped documents or documents with folds or wrinkles usin...

Page 68: ...canned processed into editable text and opened in the Presto BizCard window Note If the characters in your text are not recognized very well you can improve recognition by selecting the Text Enhancement check box or adjusting the Threshold setting See Adjusting the Color and Other Image Settings for instructions Follow the instructions in Presto BizCard Help to edit and save your document ...

Page 69: ... B W PDF Simplex Scans into Black and White images The scanner scans only one side of the documents and saves into PDF format Color PDF Simplex Scans into Color images The scanner scans only one side of the documents and saves into PDF format B W PDF Duplex Scans into Black and White images The scanner scans both sides of the documents and saves into PDF format Color Jpeg to E mail Scans into Colo...

Page 70: ...jobs are listed below Scan and Save Epson Scan starts See Scanning Documents for instructions Scan and Copy Copy Utility starts See Using the Scanner as a Copier for instructions Copy to Fax Copy Utility starts See Using the Scanner as a Copier for instructions If you want to create a job click Make Job Settings Click New enter the Job Description and make the necessary Scan Settings and then clic...

Page 71: ...Note After you finish the job settings go back to step 3 and select the job you created Click Close to close the Epson Event Manager window ...

Page 72: ...of the screen For Mac OS X Click Help then Epson Event Manager Help Top Assigning a Program With Windows 7 and Windows Vista Click the start button icon and select Control Panel Click Hardware and Sound then Devices and Printers Windows 7 or Scanners and Cameras Windows Vista Right click your scanner s icon and select Scan Properties Windows 7 or Properties Windows Vista Click Yes or Continue in t...

Page 73: ...s appear in the list Note If you want to be given a choice of programs whenever you press the Start button click the Prompt for which program to run radio button instead If you want to disable the button from opening a program click the Take no action radio button instead Click OK Now whenever you press the Start button the program you assigned opens Note ...

Page 74: ... to assign Only compatible programs appear in the list Note If you want to be given a choice of programs whenever you press the Start button click the Prompt for which program to run radio button instead If you want to disable the button from opening a program click the Take no action radio button instead Click Apply then click OK Now whenever you press the Start button the program you assigned op...

Page 75: ...ven a choice of programs whenever you press the Start button select more than one program in the list If you want to disable the button from opening a program click the Disable device events check box instead Click Apply then click OK Now whenever you press the Start button the program you assigned opens Note To run a job from the LCD screen menu when the Start button is pressed Epson Event Manage...

Page 76: ...amaged glass surface can decrease the scan quality Never use alcohol thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components and the case Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mechanism and circuitry Do not spray lubricants inside the scanner Turn off the scanner Remove all pa...

Page 77: ...ce inside the scanner and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scan quality Never use alcohol thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components and the case Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mechanism and circuitry ...

Page 78: ... scanner cover see the following sections Cleaning the Glass Surface Cleaning the Paper Path Rollers Cleaning the Separation Pad Cleaning the Paper Feed Roller When finished cleaning close the input tray and output tray ...

Page 79: ...or instructions If the glass surface inside the scanner gets dirty clean it with a soft dry lint free cloth If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner with a soft cloth to remove it Wipe off all remaining liquid ...

Page 80: ... up on the glass surface inside the scanner Dust can cause abnormalities or lines in your scanned images Top Cleaning the Paper Path Rollers Open the scanner cover See Opening the Scanner Cover for instructions Wipe the rollers with a lint free cloth dampened with water and thoroughly wrung out ...

Page 81: ...sure that the rollers are completely dry before using the scanner Top Cleaning the Separation Pad Open the scanner cover See Opening the Scanner Cover for instructions Wipe the separation pad downward with a lint free cloth dampened with water and thoroughly wrung out ...

Page 82: ... a soft dry lint free cloth Make sure that the separation pad is completely dry before using the scanner Top Cleaning the Paper Feed Roller Open the scanner cover See Opening the Scanner Cover for instructions Wipe the roller lightly with a lint free cloth dampened with water and thoroughly wrung out ...

Page 83: ...Caution Be careful not to scratch or damage the roller Wipe off all remaining liquid with a soft dry lint free cloth Make sure that the roller is completely dry before using the scanner Top ...

Page 84: ...described below Turn off the scanner then unplug the AC adapter cord Disconnect all the cables from the scanner Remove all paper from the input tray Close the input tray and output tray Attach the packing materials that came with the scanner then repack the scanner in its original box or a similar box that fits the scanner snugly ...

Page 85: ... Note You can check the number of scans by starting EPSON Scan Settings and clicking Maintenance Removal part Part number Roller Assembly Kit B12B813421 To replace the roller assembly kit follow the steps below Turn off the scanner Remove all paper from the input tray Unplug the AC adapter from the scanner Pull the lever and open the scanner cover ...

Page 86: ...Press the hook on the separation pad then remove the installed separation pad ...

Page 87: ...w separation pad holder as shown below Insert the bottom side of the new separation pad first then press the hook on the separation pad to attach to the correct position Press the hook on both sides of the paper feed roller cover then open the cover ...

Page 88: ...Slide and remove the installed paper feed roller Caution ...

Page 89: ...ow Slide the new paper feed roller onto the spool Caution Do not install the paper feed roller in reverse direction Close the paper feed roller cover then close the scanner cover Turn on the scanner Start EPSON Scan Settings Then click Maintenance Click Reset on the right of the Number of Scans ...

Page 90: ...Click OK ...

Page 91: ...ecurity lock with the security slot To lock the scanner insert the lock into the back of the scanner and turn the key to lock the scanner Then secure the cable and the scanner to a stationary place See the User s Guide that came with the security lock for detailed information ...

Page 92: ...e sure the electrical outlet works If necessary test it by plugging in another electrical device and turning it on Top You Cannot Start Epson Scan Make sure the scanner is turned on Turn off the scanner and computer then check the interface cable connection between them to make sure it is secure Use the USB cable that came with your scanner or that is indicated in USB Interface Connect the scanner...

Page 93: ...d Security and then System Windows Vista Click System and Maintenance and then System Windows XP and 2000 Click or double click the System icon Do one of the following Windows 7 Click Device Manager Windows Vista Click Device Manager then click Continue in the User Account Control window Windows XP and 2000 Click the Hardware tab then click Device Manager Scroll down and double click Universal Ser...

Page 94: ...Start this program is selected For details see Assigning a Program With Windows 7 and Windows Vista or Assigning a Program With Windows XP Windows 2000 Click the Events tab in your scanner s Properties window and make sure the Disable device events check box is not checked Also make sure the Start Button is selected in the Scanner events list box and the desired application is selected in the Send...

Page 95: ... in the Scanner Double Feed Error GT S80 only Paper Jams in the Scanner If paper jams inside the scanner follow the steps below to remove jammed paper Turn off the scanner Remove all paper from the input tray Pull the cover lever and open the scanner cover ...

Page 96: ...Remove the jammed paper Note ...

Page 97: ...Remove any pages remaining inside the scanner If paper is jammed in the output tray gently pull the paper out in the direction shown Close the scanner cover ...

Page 98: ...he error does not occur try the following solution Click Configuration in the Epson Scan window select the Detect Double Feed check box then select Standard as the Paper Thickness If the error does not clear deselect the Detect Double Feed check box See Epson Scan Help for details Top ...

Page 99: ... for instructions Computers with USB 2 0 high speed ports can scan faster than those with USB 1 1 ports If you are using a USB 2 0 port with your scanner make sure it meets the system requirements See System Requirements for details Top Only Part of the Document is Scanned If your scanned image is not the correct size or only part of your document scanned open Epson Scan and make sure the Size set...

Page 100: ...ity Alert window during or after installation of the Epson Software follow the steps below to unblock Event Manager Click the start button icon or Start Control Panel Security or Security Center Windows Firewall Click the Exceptions tab and then click the Add Program button Note for Windows 7 and Windows Vista Click Change settings if you cannot find the Exception tab Select Event Manager from the...

Page 101: ... not your language follow the steps below to select the language Press and hold both the Up arrow and Down arrow button for three seconds Press the Up arrow or Down arrow button to select the language Press the Start button to set the language Top ...

Page 102: ...e Only a Few Dots in Your Scanned Image When scanning with the Black White setting change the Threshold setting See Adjusting the Color and Other Image Settings for instructions Top A Line or Line of Dots Always Appears in Your Scanned Images The glass surface inside the scanner may need cleaning Clean the glass surface inside the scanner See Cleaning Inside the Scanner If you still have the probl...

Page 103: ...ting the Color and Other Image Settings for instructions Top Your Scanned Image Is Too Dark Check the Brightness setting See Epson Scan Help for details Check the brightness and contrast settings of your computer monitor Top Ripple Patterns Appear in Your Scanned Image A ripple or cross hatch pattern called moiré may appear in a scanned image of a printed document It is caused by interference from...

Page 104: ... settings you can adjust in your OCR software Top Scanned Colors Differ from the Original Colors Make sure the Image Type setting is correct See Scanning Documents for instructions Make sure to enable the Embed ICC Profile setting In the File Save Settings window select JPEG or TIFF as the Type setting Click Options then select the Embed ICC Profile check box To access the File Save Settings windo...

Page 105: ... the instructions in the section for your operating system to uninstall Epson Scan Uninstalling Epson Scan for Windows 7 and Windows Vista Note You must log on to a Computer Administrator account Turn off the scanner Disconnect the scanner s interface cable from your computer Click the start button icon and select Control Panel Click Uninstall a program from the Programs category Select EPSON Scan...

Page 106: ...nner s interface cable from your computer Click Start and select Control Panel Double click the Add or Remove Programs icon Select EPSON Scan from the list Click Change Remove Follow the on screen instructions to uninstall Epson Scan In some cases a message may appear to prompt you to restart the computer If so make sure I want to restart my computer now is selected and click Finish Uninstalling E...

Page 107: ...art the computer If so make sure I want to restart my computer now is selected and click Finish Uninstalling Epson Scan for Mac OS X Note You must log on to a Computer Administrator account Quit all running applications Insert the scanner software CD ROM into your Macintosh Open the Epson CD ROM desktop icon if necessary Double click the Common folder then double click the EPSON Scan folder and op...

Page 108: ...r your operating system Uninstalling the Online User s Guide for Windows 7 and Windows Vista Note You must log on to a Computer Administrator account Click the start button icon and select All Programs Epson GT S50_S80 User s Guide Uninstall GT S50_S80 User s Guide Follow the on screen instructions to uninstall the User s Guide Uninstalling the Online User s Guide for Windows XP and Windows 2000 N...

Page 109: ...low these steps to uninstall applications you do not need For Windows 7 and Windows Vista Note You need an administrator account and password if you log on as a standard user Click the start button icon and select Control Panel Click Uninstall a program from the Programs category Select the application you want to uninstall from the list Click Uninstall Change or Uninstall In Windows Vista click C...

Page 110: ...he on screen instructions to uninstall the application For Windows 2000 Note You must log on as a user with administrative privileges belonging to the Administrator group Click Start point to Settings and select Control Panel Double click the Add Remove Programs icon Select the application you want to uninstall from the list Click Remove or Change Remove Follow the on screen instructions to uninst...

Page 111: ...your Macintosh Open the Epson CD ROM desktop icon if necessary Double click the Common folder then double click the folder for the application you want to uninstall Note You may have to scroll down to see these folders Click the Uninstaller icon and follow the on screen instructions to uninstall the application Note If you cannot find an Uninstaller icon double click the Applications folder in you...

Page 112: ... Product serial number located on the back of the scanner Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 6 PM Pacific Time Monday through Friday Canada 905 709 3839 6 AM to 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance c...

Page 113: ...oftware Technical Support ABBYY FineReader www abbyyusa com support abbyyusa com NewSoft Presto BizCard 408 503 1212 9 00 AM to 6 00 PM Pacific Time Monday through Friday fax 408 503 1201 www newsoftinc com contactus newsoftinc com ...

Page 114: ...or Windows 2000 Professional Operating systems upgraded from Windows Millennium Edition Windows 98 or Windows 95 are not supported by the software USB 2 0 Host Driver by Microsoft must be used Interface USB port Type A built into the main board Display Color monitor with 800 600 screen resolution or higher and 24 bit Full Color color Color and tone reproduction are subject to the display capabilit...

Page 115: ...display capability of your computer system including the video card display monitor and software See your system documentation for details Note Epson Scan does not support the UNIX File System UFS for Mac OS X You must install Epson Scan on a disk or in a partition that does not use UFS or Mac OS Extended Case sensitive Journaled Top ...

Page 116: ...ensor Effective pixels 5 100 21 600 pixels at 600 dpi Document size Max 8 5 36 0 inches 216 914 4 mm Min 2 0 2 9 inches 52 73 7 mm Paper input Face down loading Paper output Face down ejection Paper capacity 75 sheets of paper at 75 g m2 Scanning resolution 600 dpi main scan 600 dpi sub scan Output resolution 75 100 150 200 240 300 400 600 dpi Image data 16 bits per pixel per color internal 1 to 8...

Page 117: ...Top Mechanical Dimensions Width 11 9 inches 302 0 mm Depth 7 8 inches 198 0 mm Height 8 4 inches 213 0 mm Weight Approx 10 1 lb 4 6 kg Top Electrical Note Check the label on the AC adapter or on the back of the scanner for voltage information Scanner GT S80 GT S50 Rated voltage DC 24 0 V Rated input current 2 0 A Power consumption Operating mode 45 W 40 W Ready mode 13 W Sleep mode 4 2 W Power off...

Page 118: ...in locations Top Environmental Temperature Operating 50 to 95 F 10 to 35 C Storage 13 to 140 F 25 to 60 C Humidity Operating 10 to 80 without condensation Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Avoid operating the scanner in direct sunlight near a strong light source or in extremely dusty conditions Top Interfaces USB Interface Interface type ...

Page 119: ...iversal Serial Bus Specification Revision 2 0 Connector type One Type B port Top Standards and Approvals Scanner EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR22 Class B AC Adapter Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR22 Class B Top ...

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