Epson ColorWorks C6500Ae Technical Reference Manual Download Page 197 | Manualshive

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Chapter3 Handling

Paper is jammed

This section describes how to resolve the problem when the paper is jammed. Videos that show the procedure
are also available. Click the URL below to view the videos.

<

https://support.epson.net/p_doc/790/

>

For the Auto Cutter Model

1

Cut the paper near the paper ejection slot.

2

Open the front cover.

3

If there are ripped pieces of paper on the platen, remove them.

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Summary of Contents for ColorWorks C6500Ae

Page 1: ...llation of the product Describes how to control the printer and necessary information when you develop applications Describes specifications of the product Describes how to handle the product M00125300 Rev A Product Overview Setup Handling Information for Application Development Appendix ...

Page 2: ...ctions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Genuine Epson Products or Epson Approved Products by Seiko Epson Corporation Trademarks EPSON EXCEED YOUR VISION and ESC Label are registered trademarks of Seiko Epson Corporation Microsoft Windows Windows Vista and Windows Ser...

Page 3: ...acking to loading paper Manual viewable with PC User s Guide Describes details about the functions and operating procedures of the product maintenance information and troubleshooting It can be viewed from the supplied CD Manual viewable with PC CW C6500 Series Technical Reference Guide This manual Provides information necessary for installing the product performing daily tasks and developing a sys...

Page 4: ...nderstand their meanings before reading this manual Symbols for General Information WARNING Handling the product improperly by ignoring this symbol can lead to death or serious injury CAUTION Handling the product improperly by ignoring this symbol can lead to injury and property damage c IMPORTANT Indicates information with which you must comply when using the product Mishandling due to ignoring t...

Page 5: ...product in an unstable location or in a location subject to vibration from other devices The product may fall or collapse causing breakage and possible injury Do not install the product in a location exposed to oily smoke or dust or in a humid location Doing so may cause electric shock or fire When lifting the product perform the work with the correct posture Lifting the product with an inappropri...

Page 6: ...s inside the product other than those mentioned in this manual Doing so may cause electric shock or burns Do not insert metal or flammable materials or allow them to fall into the product Doing so may cause electric shock or fire If the screen of the printer is damaged handle the liquid crystal inside it very carefully Should any of the following situations arise take emergency measures When any p...

Page 7: ...cibly bend twist or pull the power cord Do not lay the power cord near a heating appliance Do not insert or remove the power plug with a wet hand Doing so may cause electric shock Do not connect many power cords to one outlet Doing so may cause fire Supply power directly from a power outlet Regularly disconnect the power plug from the outlet and clean the base of the prongs and between the prongs ...

Page 8: ...ridge Doing so may cause printing malfunction Use of old ink cartridges may result in reduced print quality Use ink cartridges up within six months after opening the packages The usage period for ink cartridges is printed on the packag ing of the individual ink cartridges If ink contacts your skin eyes or mouth take the following actions When ink gets onto your skin immediately wash the area with ...

Page 9: ...hered ink Do not disassemble or modify the maintenance box Doing so may cause ink to get into eyes or onto skin Do not touch the IC chip on the maintenance box If a maintenance box that can still be used has been removed and left detached for a long period of time do not reuse it Do not peel off the film from the top surface of the maintenance box If ink contacts your skin eyes or mouth take the f...

Page 10: ...dicate the following cautions WARNING Do not touch the roller at the bottom of the paper holder unit with your hand Doing so may cause injury CAUTION Do not touch the manual cutter at the bottom of the peeler cover with your hand Doing so may cause injury ...

Page 11: ...pplications requiring an extremely high level of reliability and safety such as in aerospace instru ments main communication equipment nuclear power control equipment or medical equipment etc Please make your own judgment on this product s suitability after a full evaluation About This Manual Aim of the Manual This manual is intended to provide information required for developing designing and ins...

Page 12: ... Manual Content 11 Contents 12 Product Overview 17 About Models of this Product 17 Auto cutter model 17 Peeler model 17 Part Names and Functions 18 Front 18 Rear 19 Inside 20 Spindle and Flange 21 Operation Panel 22 Nozzle Verification Technology 24 Nozzle Verification Technology Settings 24 Dot Substitution Supplemental Printing Function 26 Setting Periodic Auto Cleaning 27 Checking the Printer S...

Page 13: ...ply from Outside 50 How to Load Paper Peeler Model Supply from Inside 54 How to Remove Paper For the Auto Cutter Model 59 How to Remove Paper For the Peeler Model 60 How to Eject Paper at Paper End For the Auto Cutter Model 62 How to Eject Paper at Paper End For the Peeler Model 63 Test Print 64 Test Print using the Printer Driver 65 Handling 66 Printer Driver 66 Printer Driver Screen Configuratio...

Page 14: ...ting File 154 Printing using the Spot Color Setting File 159 Color Correction 160 Vivid colors 160 ICM 162 No composite 163 Opening the Paper Cover 164 Opening the Cover using the Lever in the Front 164 Opening the Cover using the Lever in the Back 164 Printing from the First Label Auto cutter model only 165 Adjusting Label Detector 166 Adjusting Label Detector for Circle Die cut Labels Example 16...

Page 15: ...med 197 Information for Application Development 204 How to Control the Printer 204 Using the Epson Inkjet Label Printer SDK 205 Using the ESC Label Commands 205 Changing Printer Settings and Replacing Printer 206 Software and Manuals 212 Appendix 213 Product Specifications 213 Operating Environment 214 Paper Specifications 215 Electrical Specifications 235 Reliability 235 Environmental Specificati...

Page 16: ...16 Downloading Printer Driver Utilities and Manuals 249 Label Print Applications 249 How to Get Software 249 For Inquiries 250 ...

Page 17: ...hanism By passing a backing paper through the peeler labels are printed being peeled from the backing paper Model number Lateral view when waiting the printed label to be removed ColorWorks C6500Au ColorWorks C6500Ae ColorWorks C6510A ColorWorks C6520A ColorWorks C6530A ColorWorks C6540A ColorWorks C6550A ColorWorks C6500Pu ColorWorks C6500Pe ColorWorks C6510P ColorWorks C6520P ColorWorks C6530P C...

Page 18: ...box Replacing the Maintenance Box on page 39 Paper cover Open this cover to load or replace paper How to open the paper cover differs depend ing on whether the paper is to be supplied from the inside or the outside Opening the Paper Cover on page 164 Peeler cover peeler model only Open this cover to load paper By passing a backing paper through the peeler labels are printed being peeled from the b...

Page 19: ...ction of the cable USB port Connect a USB cable LAN port Connect a LAN cable Air vent Exhausts heat generated in the printer to prevent the temperature inside the printer from rising Provide a clearance of 10 cm 3 94 or more from the area around the air vent to ensure ventilation when installing the printer Air vent LAN port USB port Wire saddle Power connector ...

Page 20: ...circle or oval Adjusting Label Detector on page 166 Release lever Use this lever when removing a jammed paper By moving the lever up the paper pres sure rollers are unlocked and you can remove paper jammed inside the front cover Edge guide Supports paper while the paper is fed into the printer When loading paper load the paper along this guide Paper guide unit Move this unit when cleaning the pape...

Page 21: ...ed to supply the paper from the inside Name Description Flange Attach this to the spindle to fix the roll paper loaded on the spindle Squeeze the blue lever to attach or remove to from the spindle Spindle Load roll paper on this spindle Flange Spindle ...

Page 22: ... button Use the keys to select a menu item and then press the OK button to acti vate the selected menu or setting Cancel button Use this to return the printer to standby mode Cut button Auto cutter model only Use to cut paper The paper cannot be cut twice at the same position Peeler Reset button Peeler model only Use to cancel pause state Press this button if printing of the next data does not sta...

Page 23: ... the paper out of the printer Pause button If this button is pressed during printing printing is stopped after printing of the cur rent page is finished If this button is pressed while printing is being stopped the printer returns to the standby state Screen Status of the printer menus and error messages are displayed Name Description ...

Page 24: ...aper jam Just before running a regularly scheduled cleaning If the result of self nozzle check exceeds the specified threshold a head cleaning is run automatically to clear the nozzle clogging After the cleaning the self nozzle check is run again If the result of the check still exceeds the threshold auto cleaning is also run again Enabling Disabling the Nozzle Verification Technology You can enab...

Page 25: ... number in the range of 0 to 16 nozzles See Operation Panel Settings on page 145 or PrinterSetting on page 113 Setting Auto Cleaning after Nozzle Check You can set to run an auto head cleaning when the number of detected clogged nozzles exceeds the threshold When this setting is enabled A message is displayed on the printer s screen and the cleaning is run automati cally when the number of detecte...

Page 26: ...ping the printing operation You cannot use this function if you have disabled the Nozzle Verification Technology function Enable the Noz zle Verification Technology function to use this function How to Set Set using the operation panel of the printer or using PrinterSetting The factory default is Enable See Operation Panel Settings on page 145 or PrinterSetting on page 113 This function cannot per...

Page 27: ... or using PrinterSetting See Operation Panel Settings on page 145 or PrinterSetting on page 113 The default time to run the cleaning is 0 00 When changing the time set a time when the printer is powered on but printing operation is not required If the printer is powered off when the time to start the cleaning is reached the cleaning is performed next time the set time is reached with the printer p...

Page 28: ...tection settings On the operation panel select the menu in the order shown below to print the status sheet Menu Printer Status Print Print Status Sheet c IMPORTANT To print the status sheet load paper that has a label that measures at least 4 inches width and 6 inches long Status Sheet Example Status Sheet Network Settings Example You can also print a list of registered fonts barcode fonts images ...

Page 29: ...ion status and the network settings On the operation panel select the menu in the order shown below to print the report Menu General Settings Network Settings Connection Check c IMPORTANT To print the network connection check report load paper that has a label that measures at least 4 inches width and 6 inches long Network Connection Check Report Example ...

Page 30: ...e Status of Consumables On the home screen of the printer you can check the following information the status of the ink cartridges and the maintenance box paper settings paper type detection method label width length remaining amount of paper ...

Page 31: ...sure that all the printer and the accessories are included and they have no damages The included items are as follows 1 Printer CW C6500 Series 2 Ink Cartridges C M Y BK For initial charging 3 Roll paper for initial operation check 4 Flange and Spindle 5 Power cable 6 USB cable 7 CD ROM 8 Manual 9 Power cable for specific regions not included depending on country or region ...

Page 32: ...etup Removing the Protective Materials Remove the all protective materials such as pieces of tape and cushion materials There are eight protective materials and some of them have been attached to inside the printer ...

Page 33: ...A location with sufficient space around the printer to allow for installation of accessories replacement of consumable products and daily cleaning A location that meets the following environmental requirements Temperature Humidity Printing 5 to 35 C 20 to 80 RH No condensation Storage 20 to 60 C 5 to 85 RH No condensation without being unpacked CAUTION Make sure to carry the printer by two or more...

Page 34: ...ble 1 Insert the power cable firmly all the way into the power connector on the back of the printer 2 Insert the power plug firmly all the way into an outlet WARNING Install the printer near a wall outlet so that you can disconnect the plug from the outlet immediately in the event of an emergency ...

Page 35: ... LED lights up Turning the Power Off Hold down the power button until a power off confirmation message is displayed Then select Yes on the confirmation screen The power LED goes out and the printer is turned off Operation Panel Follow the on screen instructions to set language the date and time ON ...

Page 36: ...8 minutes for the initial ink charging The time differs according to circumstances CAUTION Before installing the ink cartridges make sure to read the cautions on handling the ink cartridges See Cautions on Ink Cartridges on page 8 Never open any cover of the printer or turn off the printer during ink charging Doing so will consume a large amount of ink which may result in the need to replace the i...

Page 37: ...ng the BK cartridge Follow the same procedure for replacing the other color cartridges 1 Open the left ink cartridge cover 2 Press the lever down to remove the used ink cartridge Message Description You need to replace Ink Cartridge s To maintain the quality of the print head the printer stops printing before ink car tridges are completely expended Replace the ink cartridge with new one For replac...

Page 38: ...38 Chapter2 Setup 3 Open the bag and take out the new ink cartridge 4 Shake the ink cartridge as shown in the figure below 5 Install the ink cartridge in the slot 6 Close the ink cartridge cover ...

Page 39: ...ox on the home or an error message screen of the operation panel How to Replace the Maintenance Box 1 Open the paper cover 2 Open the maintenance box cover CAUTION Before handling the maintenance box make sure to read the cautions on handling the maintenance box See Cautions on the Maintenance Box on page 9 Message Description The Maintenance Box is at the end of its service life You need to repla...

Page 40: ...aintenance box When disposing of the used maintenance box put it in a plastic bag that came with the new mainte nance box 4 Take out a new maintenance box from the bag 5 Install the new maintenance box 6 Close the maintenance box cover ...

Page 41: ...omputer 2 Check that the printer is powered on 3 Insert the included CD ROM into the drive of the computer Install Navi will start automatically If Install Navi does not start automatically double click InstallNavi exe 4 The screen below appears when Install Navi starts Read and accept the software licensing agreement and then click Next For the subsequent steps follow the on screen instructions I...

Page 42: ...e OK button 3 Select General Settings and then press the OK button 4 Select Network Settings and then press the OK button 5 Select Advanced and then press the OK button 6 Select TCP IP and then press the OK button 7 Select Obtain IP Address and then select Auto or Manual using the OK button When you select Auto the network setting is complete When you select Manual proceed to step 8 When connectin...

Page 43: ...etup 8 Enter the IP address and the subnet mask Select a setting to change and then press the OK button to enter the information 9 Select Start Setup and then press the OK button The network setting is now complete ...

Page 44: ...r driver See PrinterSetting on page 113 When configuring the settings without using a computer See Operation Panel Settings on page 145 If the settings on the printer settable using the operation panel PrinterSettings orWebConfig differ from the printer driver settings printing is performed by applying the printer driver settings For media that can be used with this product refer to Paper Specific...

Page 45: ...upplied from outside the printer Place roll paper or fanfold paper behind the printer c IMPORTANT When replacing paper with a different shape form or type of paper change the paper settings either from the operation panel or on the printer driver before loading the paper Operation Panel Settings on page 145 Paper Source and Paper Detection Settings on page 68 User Defined Paper on page 70 Models S...

Page 46: ...paper cover 3 Remove the spindle from the printer As shown in the figure hold the spindle and flange with both hands and remove them 4 Load the roll paper on the spindle and fix it with the flange To move the flange squeeze the two levers When loading the roll paper on the spindle take note of the winding direction The correct wind ing direction is marked on the spindle Fix the flange and roll pap...

Page 47: ...nd set it in the printer Install the spindle so that both ends of the spindle fit into the holders inside the printer 6 Slide the movable edge guide to the right side Squeeze the blue lever to move the edge guide 7 Pull the paper along the left edge guide ...

Page 48: ...hat has no labels on it The paper may not be detected and not be fed automatically 10 Rotate the spindle to remove looseness in the paper CAUTION If the movable edge guide is not properly slided against the paper print position may become incorrect or a paper jam may occur Make sure to follow the guidelines below There should be no gap between the guide and the paper edge Do not slide the guide ag...

Page 49: ...49 Chapter2 Setup 11 Close the paper cover 12 Press the Pause button Loading paper auto cutter model supply from inside is now completed ...

Page 50: ...on the printer and then check that Rear Feed is selected as the Media Source setting on the operation panel Operation Panel Settings on page 145 2 Open the paper cover 3 Remove the spindle if present As shown in the figure hold the spindle and flange with both hands and remove them ...

Page 51: ...ke sure the paper is vertical in relation to the paper feed slot 5 Slide the movable edge guide to the left side Squeeze the blue lever to move the edge guide CAUTION Make sure not to let the fanfold paper to curl near the printer Doing so will deform the paper resulting in a paper jam or a print quality problem 100 mm or more ...

Page 52: ...vable edge guide against the paper CAUTION If the movable edge guide is not properly slided against the paper print position may become incorrect or a paper jam may occur Make sure to follow the guidelines below There should be no gap between the guide and the paper edge Do not slide the guide against the paper too tightly ...

Page 53: ...il paper feeding starts automatically Do not load backing paper that has no labels on it The paper may not be detected and not be fed automatically 9 Close the paper cover 10 Press the Pause button Loading paper auto cutter model supply from outside is now completed ...

Page 54: ...er cover 3 Remove the spindle from the printer As shown in the figure hold the spindle and flange with both hands and remove them 4 Load the roll paper on the spindle and fix it with the flange To move the flange squeeze the two levers When loading the roll paper on the spindle take note of the winding direction The correct wind ing direction is marked on the spindle Fix the flange and roll paper ...

Page 55: ...nd set it in the printer Install the spindle so that both ends of the spindle fit into the holders inside the printer 6 Slide the movable edge guide to the right side Squeeze the blue lever to move the edge guide 7 Pull the paper along the left edge guide ...

Page 56: ...hat has no labels on it The paper may not be detected and not be fed automatically 10 Rotate the spindle to remove looseness in the paper CAUTION If the movable edge guide is not properly slided against the paper print position may become incorrect or a paper jam may occur Make sure to follow the guidelines below There should be no gap between the guide and the paper edge Do not slide the guide ag...

Page 57: ...il the leading edge of paper touches the table on which the printer is installed 13 Remove labels from the ejected paper 14 Open the peeler cover Do not touch the manual cutter at the bottom of the peeler cover with your hand Doing so may cause injury Caution Label on page 10 ...

Page 58: ... peeler slot 16 Close the peeler cover If the paper is loose pull the leading edge of paper to remove the looseness and then close the peeler cover 17 Press the Pause button Loading paper peeler model supply from inside is now completed Peeler slot ...

Page 59: ...ton to feed the paper backward The paper can now be pulled out from inside the printer 4 Open the paper cover 5 Slide the movable edge guide away from the paper and remove the paper Removing the paper is now completed To load paper see the following pages How to Load Paper Auto Cutter Model Supply from Inside on page 46 How to Load Paper Auto Cutter Model Supply from Outside on page 50 ...

Page 60: ...el 1 Check that the printer has been turned on 2 Open the peeler cover 3 Cut the backing paper near the paper ejection slot 4 Press the Back Feed button to feed the paper backward The paper can now be pulled out from inside the printer 5 Open the paper cover ...

Page 61: ... Setup 6 Slide the movable edge guide away from the paper and remove the paper Removing the paper is now completed To load paper see the following pages How to Load Paper Peeler Model Supply from Inside on page 54 ...

Page 62: ...Hold down the Feed button until the paper is completely ejected Ejecting paper at paper end is now completed To load paper see the following pages How to Load Paper Auto Cutter Model Supply from Inside on page 46 How to Load Paper Auto Cutter Model Supply from Outside on page 50 ...

Page 63: ... the peeler cover 2 Remove the paper from the peeler slot 3 Hold down the Feed button until the paper is completely ejected Ejecting paper at paper end is now completed To load paper see the following pages How to Load Paper Peeler Model Supply from Inside on page 54 Peeler slot ...

Page 64: ... clogging 1 Turn the printer on 2 Select Menu and then press the OK button 3 Select Maintenance 4 Select Print Head Nozzle Check 5 Select Print The nozzle check patterns are printed 6 Checking the Nozzle Check Patterns If the pattern is printed normally all the lines are printed properly as shown in the left figure below Nozzles are clogging if there are missing lines as shown in the right figure ...

Page 65: ...ers 2 Right click the icon of the printer and then click Printer properties 3 The Printer properties screen appears Click Print Test Page on the screen If the Media Detect setting has been set to Gap the test page is not printed from the first label However the auto cutter model can print from the first label if you do the settings described in the link below Printing from the First Label Auto cut...

Page 66: ... to operate the printer driver The printer driver is software to control the printer in accordance with the print instructions of application soft ware Setting the print settings in the printer driver screen enables you to obtain the best print results Further more you can also use the utilities to check the printer status and perform maintenance ...

Page 67: ...ngs pane Displays a summary of current settings 2 General tab Lets you set media paper size media form and other basic print settings 3 Options tab Print orientation and the number of copies can be set 4 Driver Utilities tab Lets you configure various advanced settings 5 Printer Utilities tab Lets you run printer maintenance functions such as print head cleaning or nozzle check and start PrinterSe...

Page 68: ...68 Chapter3 Handling Paper Source and Paper Detection Settings 1 Open the printer driver window 2 Click Media Detection on the General tab ...

Page 69: ... Set roll paper attached to the spindle into the printer External feed supply from outside Paper is supplied from outside the printer Place roll paper or fanfold paper behind the printer Setting item Description Gap detection The print position is detected based on the gaps between labels Black mark detection The print position is detected based on the black marks printed on the back or backing pa...

Page 70: ...application if you register a media definition in advance Registering New Register a new media definition by following the steps below 1 Open the printer driver window 2 Click the Media Definition button on the General tab The Media Definition screen appears If you wish to set the paper size and other settings every time without registering a media definition select Custom from the Media Name pull...

Page 71: ...he New button The New screen appears 4 Make the following settings to match them with the paper you use 1 Media Name Enter the name of the media definition This is the name displayed when you select a paper size from an application ...

Page 72: ...bel width excluding backing paper 3 Label length Enter the length of the label Continuous label Length of the print range length of one page Die cut label Label length excluding backing paper 4 Gap between labels for die cut label only Enter the gap between labels 5 Media Form Select the form of the paper Paper Specifications on page 215 ...

Page 73: ...Paper Specifications on page 215 c IMPORTANT When the Media Saving function is enabled printing a barcode using the barcode font of the printer driver is disabled Top margin Print data Bottom margin Paper feed direction If you set the printer to cut paper in the Settings for Paper Handling After Print setting paper length of at least 15 mm is required When the length of print data is less than 15 ...

Page 74: ...tting Select a spot color setting file For more details about the spot color setting see Spot Color Settings on page 154 11 Settings For Paper Handling After Print For the Auto Cutter Model Cut after printing last label Cut at specified label Cut after last page of collate page Do not cut stop at cut position Initial setting Do not cut stop at peel position Do not cut stop at the print end positio...

Page 75: ... Handling 5 Click OK 6 Check that the registered media name is displayed in the Media Definition screen and then click Close 7 Check that you can select the registered media name in Media Name on the Gen eral tab ...

Page 76: ...76 Chapter3 Handling 8 Click the OK button to close the driver Paper registration media definition is now complete ...

Page 77: ...dling Editing and Deleting 1 Open the printer driver window 2 Click the Media Definition button on the General tab The Media Definition screen appears 3 Click to select the media definition you wish to edit or delete ...

Page 78: ... click the Edit button The Edit screen appears and you can change the definition If you wish to delete the definition click the Delete button A screen appears and if you click the OK button the definition is deleted Editing or deleting a media definition is now complete ...

Page 79: ...ke the following settings Display Select Barcodes Font Name Enter a character string The string is set as the barcode font name Only ASCII characters are accepted Type Select a barcode type Available setting items changes according to the selected barcode type You can select the type from the following options UPC A UPC E JAN13 EAN JAN8 EAN Code39 ITF Codabar NW7 Code93 Code128 GS1 128 GS1 DataBar...

Page 80: ...is 2 5 Check Digit A number or symbol added to the barcode number in order to detect an error in the barcode number and to prevent fabrication Auto Convert to Minimize Entire Symbol Width You can select this when the barcode type is CODE128 This function minimizes the number of symbols and characters that are necessary to express the specified data string Start Character Specify the start characte...

Page 81: ...180 on the Options tab In addition if Rotation Settings is set to Normal or Rotate 270 Degrees the bar code or 2D symbol is not be printed Barcode Orienta tion ANSI Grade C or higher minimum module size in units of 300 dpi Matte Paper Syn thetic Glossy Paper Glossy Film High Glossy Paper Code39 Fence 3 3 3 3 3 Ladder 3 3 3 3 3 Codabar Fence 3 3 3 3 3 Ladder 3 3 3 3 3 Code93 Fence 3 3 3 3 3 Ladder ...

Page 82: ...der 3 3 3 3 3 JAN13 Fence 3 3 3 3 3 JAN8 Ladder 3 3 3 3 3 EAN13 Fence 3 3 3 3 3 EAN8 Ladder 3 3 3 3 3 Barcode Orienta tion ANSI Grade C or higher minimum module size in units of 600 dpi Matte Paper Syn thetic Glossy Paper Glossy Film High Glossy Paper Code39 Fence 5 5 5 5 5 Ladder 6 5 6 6 6 Codabar Fence 5 5 5 5 5 Ladder 6 5 6 6 6 Code93 Fence 5 5 5 5 5 Ladder 6 5 6 6 6 Barcode Orienta tion ANSI G...

Page 83: ...e to clogging of print head nozzles or skew of ink drops can cause a barcode to become unreadable In case it happens it is recommended to print HRI char acters or take other measures Due to characteristic of ink ink seeped into paper may cause the bars of a barcode to be printed thicker In such cases carry out Bar Width Adjustment that reduces the bar width by 2 pixels and increases space width by...

Page 84: ... Specify the barcode data with 10 digits 5 digits are for a manufacturer code and the rest of 5 digits are for a product code JAN13 EAN Specify the barcode data with 12 digits A check digit will be automatically added JAN8 EAN Specify the barcode data with 7 digits A check digit will be automatically added Code39 If both or either one of a start code or a stop code is not specified they will be au...

Page 85: ...character is printed to express each of HRI control characters 00h to 1Fh 7Fh Control character HRI character Control character HRI character Control character HRI character ASCII Hex number ASCII Hex number ASCII Hex number NULL 00 U VT 0B K SYN 16 V SOH 01 A FF 0C L ETB 17 W STX 02 B CR 0D M CAN 18 X ETX 03 C SO 0E N EM 19 Y EOT 04 D SI 0F O SUB 1A Z ENQ 05 E DLE 10 P ESC 1B A ACK 06 F DC1 11 Q ...

Page 86: ...y been selected as the start character An error will occur if you add B which sets the type to CODE B when CODE B has already been selected as the start character An error will occur if you add any one of the following characters when CODE C has already been selected as the start character S C 2 3 4 A special character is expressed by a combination of and the next character Control character ASCII...

Page 87: ...S1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited The first 01 an application identifier is not encoded not included as the barcode data When the HRI character is printed the application identifier 01 is printed as 01 before the package iden tification code You do not need to add a check digit in the barcode data When the HRI character is printed a check digit will be automatica...

Page 88: ...If the data is incorrect an error will occur If the number of digits after 01 is less than 14 a check digit is not added Unlike GS1 128 a symbol cannot be used for automatic calculation and addition of a check digit If is added in the data it will be ignored and the subsequent data is shifted by one digit Specify a special character as described below Control character ASCII HRI character FNC1 1 N...

Page 89: ...nt set in Specified Point If you specify a size other than the specified one the barcode is not printed Some application such as NET application may not be able to display or let you select the barcode font registered by the printer driver If that occurs use the Font Replacement function of the printer driver to replace a True Type font with the barcode font See Printing Barcodes 2D Symbols on NET...

Page 90: ...2D Symbol Settings on the Driver Utilities tab 1 Make the following settings Display Select 2D Symbols Font Name Enter a character string The string is set as the 2D symbol font name Only ASCII charac ters are accepted Type Select a type of 2D symbol Available setting items changes according to the selected type Rotation Settings Select an option to rotate a 2D symbol Hexadecimal Input Mode Select...

Page 91: ...f columns of MicroPDF417 Row Specify the number of rows of MicroPDF417 Settings for QR code Model Select a QR code model Module Select a width of a cell module of QR code For the recommended value see Recommended Module Values on page 93 Error Correction Level Specify an error correction level for QR code This allows the symbol data to be correctly read even if a portion of the symbol is missing o...

Page 92: ...level for DataMatrix Cell Size Select a size of a cell module of DataMatrix For the recommended value see Recommended Module Values on page 93 Number of Vertical Cells Specify the number of cells of DataMatrix in the vertical direction Set this when you have selected Rectangle in the DataMatrix Symbol Shape setting Number of Horizontal Cells Specify the number of cells of DataMatrix in the horizon...

Page 93: ...tional 3 3 3 3 3 GS1 DataBar Expanded Stacked 3 3 3 3 3 2D Symbols Orienta tion ANSI Grade C or higher minimum module size in units of 600 dpi Matte Paper Syn thetic Glossy Paper Glossy Film High Glossy Paper PDF417 5 5 5 5 5 Micro PDF 5 5 5 5 5 GS1 DataBar Stacked 5 5 5 5 5 GS1 DataBar Stacked Omnidirectional 5 5 5 5 5 GS1 DataBar Expanded Stacked 5 5 5 5 5 If vibrations or shocks are applied to ...

Page 94: ...mbols Orienta tion ANSI Grade C or higher minimum module size in units of 600 dpi Matte Paper Syn thetic Glossy Paper Glossy Film High Glossy Paper QR Code 9 10 9 9 9 Micro QR 11 12 11 11 11 Aztec 8 8 8 8 8 DataMatrix 7 8 7 7 7 MaxiCode 21 21 21 21 21 If vibrations or shocks are applied to the printer during transporting or installing the printer it may cause drop in barcode rank In that happens b...

Page 95: ...described below DataMatrix If data immediately after does not apply to any one of the followings an error will occur GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional Do not include the application identifier 01 in the beginning of data You do not need to add a check digit in the data Printing the 2D symbol with a composite symbol is supported When printing the 2D symbol with a compos ite sy...

Page 96: ...e Both the full range mode and the compact mode are supported How to Print Open print data file in an application and specify 2D symbol font point and language that you have set on the printer driver and then print it The 2D symbol font size cannot be changed from the point set in Specified Point If you specify a size other than the specified one the 2D symbol is not printed Some application such ...

Page 97: ...or 2D symbol fonts from an application on NET Framework environment On the application font name of the replaced True Type font is displayed however when the data is printed the barcode or 2D symbol is printed Font Replacement To set font replacement open the printer driver select Driver Utilities tab and then select Font Replace ment 1 Make the following settings Replacement True Type Font Select...

Page 98: ...point in the Barcode and 2D Symbol Settings on the Driver Utilities window If you spec ify a value other than the specified one the barcode or 2D symbol is not printed You cannot use the replaced True Type font for data other than barcode or 2D symbol data If you use the font for other characters the characters will not be printed Therefore make sure to select a True Type font that you do not use ...

Page 99: ...tings available on the General and Options windows Various settings such as paper type paper layout user defined paper settings are included in the print settings Note that this function is completely different from the Favorite Setting available from the control panel of the printer and they are not compatible with each other General window Options window Favorite Settings ...

Page 100: ...so that you can complete print settings just by selecting the set from the Favorite Settings list This also allows you to prevent misprint due to wrong print settings If you change paper type or size you may need to change the Media Detect setting of the printer Registering Print Settings in Favorite Settings 1 Make the print settings to match them with the paper you use Configure the print settin...

Page 101: ...ttings The Favorite Settings includes the following settings Default Settings The printer driver has these settings by default Current Settings The settings currently configured on the General and Options windows You can check the settings on the Show Settings screen and on the Save Delete Favorite Setting screen Registered Settings Print settings registered by the user 1 Current Settings pane 2 R...

Page 102: ... another computer Exporting Settings File Export the settings file following the steps below 1 Check that the set of print settings you want to export has been registered in Favor ite Settings If multiple sets of print settings have been registered in Favorite Set tings only a set of print settings listed at the top of the Favorite Settings list is exported Note that the Favorite Settings function...

Page 103: ... BSF file from the current settings If you export it from the general setting a different content will be exported Current Settings Properties of the printer driver General Printing References Driver Utilities Import Export Settings General setting Properties of the printer driver Advanced Printing Defaults Driver Utilities Import Export Settings To the BSF file a set of print settings registered ...

Page 104: ...ppears Click OK 4 The window to open a file appears Select the file to be imported 5 The process completion screen appears Click OK When the BSF file is imported to the printer driver the printer driver settings are overwritten with the imported settings If you keep the following settings unchanged create BSF files to include them List of Favorite Settings List of user defined paper settings List ...

Page 105: ...rSetting from the Printer Driver Start PrinterSetting from the printer driver following the steps below 1 Open the printer driver window 2 Select the Printer Utilities tab Click Printer Settings 3 The CW C6XXX PrinterSetting screen appears ...

Page 106: ... It is disabled by default Enabling Disabling EPSON Status Monitor 3 By default EPSON Status Monitor 3 is disabled Follow the procedure below to enable EPSON Status Monitor 3 1 Turn the printer on 2 Open the printer driver window 3 Select the Driver Utilities tab and then click Driver Preferences in the Driver Prefer ences field 4 The Driver Preferences window appears Select the check box for Use ...

Page 107: ...107 Chapter3 Handling 5 In the EPSON Status Monitor 3 Settings field on the Driver Utilities window EPSON Status Monitor 3 and Monitoring Preferences are displayed ...

Page 108: ...yed when you start printing When an error occurs during printing the error information is displayed IF an error occurs on the printer while it is not printing EPSON Status Monitor 3 does not start You can start EPSON Status Monitor 3 anytime by clicking its icon on the task bar For information on how to display the icon refer to Displaying the Icon on page 111 EPSON Status Monitor 3 window Icon on...

Page 109: ...109 Chapter3 Handling You can set the following in the Monitoring Preferences settings Display the EPSON Status Monitor 3 icon on the task bar See Displaying the Icon on page 111 ...

Page 110: ...nitor 3 referring to Enabling Disabling EPSON Status Monitor 3 on page 106 4 The Monitor Preferences window appears Select the check boxes for the items that you want to be notified and then click OK Error When paper ink replacement is required Default Screen Notification On Communication Error When the printer power is off Default Screen Notification Off Ink Low When the ink amount is low Default...

Page 111: ...ot displayed by default Follow the procedure below to display the icon 1 Turn the printer on 2 Open the printer driver window 3 Select the Driver Utilities tab and then click Monitoring Preferences 4 The Monitor Preferences window appears Select the check box for Shortcut Icon and then select an icon image you want to display on the task bar Click OK ...

Page 112: ...rst If the printer driver receives multiple print jobs with Print spooled document first enabled the print jobs may not be printed in time order When using Epson printer driver do not change the control prefix the format prefix and the delimiter string that are included in ESC Label command from their defaults If you change them printing will not be per formed or result in producing unintended pri...

Page 113: ...Page 121 Store data in the printer Allows you to register images templates and fonts to the printer In addition a character code can be selected from the character code table Page 122 Background image settings Allows you to configure a background image Page 123 Print head maintenance Allows you to run a print head cleaning or nozzle check and make settings for periodic cleaning Page 125 Detailed s...

Page 114: ...ck Start EPSON CW C6XXX PrinterSetting 3 The Select printer window appears Select a search target and then click Search 4 The printer is displayed in the list Select the printer and then click OK If the printer is connected via Ethernet the printer may not be displayed in the list In that case enter an IP address of the printer ...

Page 115: ...115 Chapter3 Handling 5 PrinterSetting is started How to Apply Settings After you change the printer settings click Apply settings to apply the changes to the printer ...

Page 116: ...you start PrinterSetting from the printer driver Item Description Media detection settings Media source Allows you to change the paper feed setting Media detection Allows you to set paper detection setting Print settings Media coating type Allows you to select a paper type Print Quality Allows you to select the print quality ...

Page 117: ...defined layout settings This is not displayed if you start PrinterSetting from the printer driver Item Description Layout settings Media layout Allows you to make paper layout settings Edit layout Allows you to create a user defined layout settings The Layout set tings window appears when you click this ...

Page 118: ...d length of a label and a gap between labels Available setting items in Layout Information varies by media form Before set ting Layout Information select the media form When label length is long length of printed image may be shorter than the specified length depending on paper used It causes an extra margin on the bottom of a label bottom means rear end in the paper feed direction If you want to ...

Page 119: ...t adjustment on page 120 Print start position adjustment From label edge Allows you to adjust the print start position from the leading edge of a continuous paper Adjustment procedure U Start adjustment on page 120 Peel position adjustment Manual Peeler model only Allows you to adjust the manual label peeling position Adjustment procedure U Start adjustment on page 120 Peel position adjustment Aut...

Page 120: ...ndow is of Print start position adjustment Vertical direction 2 Enter a value in the Adjustment value box and then click Apply settings 3 A confirmation window appears If you click Yes the change is applied 4 The result is displayed Click OK 5 Print on some labels to check the position is corrected as intended ...

Page 121: ...tem Description Color preset Mode Allows you to change the correction method Ink profile Allows you to adjust print density To ensure print quality adjust this when you change paper Ratio of black to compos ite Allows you to set the ratio of black to composite Adjust barcode Bar width adjustment When using a built in barcode font use this to adjust the bar width ...

Page 122: ...scription Image Only png You can register images to be used for preprinting or templates Template Allows you to register templates Font Only ttf and tte Allows you to register fonts to be used in print data Character code table Allows you to register character code tables to use when printing Spot color table Allows you to create spot color setting files ...

Page 123: ...s not displayed if you start PrinterSetting from the printer driver Item Description Set back ground image Do not use background image Select this when you do not want to print a background image Use shared background image The specified image is printed as a background image in normal printing mode If you print using a template the image is not printed Use different back ground images for each te...

Page 124: ...age 122 Set the background image to print Background image settings on page 123 Printing the background image The background image is printed with the following software Windows driver from Zebra Technologies Corporation A commercially available label printing application that supports this printer An application that directly controls ZPL II or ESC Label commands Make sure to match the resolution...

Page 125: ...ick Start to run the clean ing Power Cleaning Clears nozzle clogging by running a cleaning that is more powerful than Print head cleaning Click Start to run the cleaning Nozzle check The nozzle check patterns are printed to allow you to check print nozzles for clogging Click Start to print the nozzle check pattern Specified time for print head maintenance Allows you to set a time for running the c...

Page 126: ...printer action when the printer is powered on Paper replacement action Select a printer action when paper is replaced Back Feed Sequence Select the back feed timing Notification settings Adjust the volume of the buzzer Error settings Set whether or not to reprint when an error occurs Set time Set the date and time settings of the printer ...

Page 127: ...is adjustment when white or black banding streaks appear on printouts Adjustment procedure U Media Feed Adjustment on page 128 Bi directional Printing Adjustment Carry out this adjustment when printed lines are skewed or misaligned or printed text looks blurred Adjustment procedure U Bi directional Printing Adjustment on page 130 ...

Page 128: ... 2400 inch Adjustment method Description Do not print adjustment sheet Select this method if you do not have die cut label continuous paper or full page label paper with a length of 66 7 mm or longer Prepare print data that you can easily check banding or streaks on printouts and then configure the settings by printing and adjusting repeatedly Print adjustment sheet Select this method to print a p...

Page 129: ...bel paper with a length of 66 7 mm or more into the printer 2 Select Print adjustment sheet from Adjustment Method and then click Start adjustment 3 A confirmation window to print the adjustment sheet appears Check that paper is loaded in the printer and then click OK The adjustment sheet is printed and the first Media Feed Adjustment window appears 4 Check the sheet and then select the number for...

Page 130: ...blurred per form the Bi directional Printing Adjustment 1 Load die cut label continuous paper or full page label paper with a length of 66 7 mm or more into the printer 2 Click Start adjustment A confirmation window to print the sheet for Bi directional Printing Adjustment appears 3 Check that paper is loaded in the printer and then click OK The adjustment sheet is printed and the bi directional p...

Page 131: ...ps or overlapping in each of 1 2 and 3 groups and then click OK Adjustment sheet print example for this sheet select 2 for 1 group select 0 for 2 group and select 2 for 3 group 5 An adjustment start confirmation window appears Click Yes 6 When adjustment is complete a complete window appears Click OK ...

Page 132: ...cription Panel button settings Cancel button Select whether to enable or disable the cancel button Feed button Select whether to enable or disable the feed button Cutbutton Autocutter model only Select whether to enable or disable the cut button LCD settings Select the language to display ...

Page 133: ...Operating Time Settings Allows you to change the power saving settings Item Description Power Saving Transition Time Settings Set a time period to let the printer enter into the power saving mode after completion of printing ...

Page 134: ...ether to run an auto nozzle check during printing Nozzle check interval When you have enabled Additional auto nozzle check during printing set an interval between checks Cleaning after self check Select whether to run an auto cleaning after self check Operation when unrecoverable clogged nozzle detected Dot substitution Select whether to enable or disable the Dot substitution function Operation at...

Page 135: ...apply settings for replacing from printer using ZPL II commands The Replace settings from printer using ZPL II commands window appears when you click Set See Replace settings from printer using ZPL II commands on page 136 Set prefix text Allows you to set prefix text Set Printer s Favorite Settings Allows you to register favorite settings to the printer or edit the settings See Registering Favorit...

Page 136: ...for Use in Monochrome Printing Mode Click Apply settings 3 A confirmation window appears Click Yes to apply the settings 4 The result is displayed Click OK If you click Default settings the default settings of the printer are applied on the window Then click Apply settings to apply the default settings For the Font width setting check printouts and change it if needed For more information on repla...

Page 137: ...137 Chapter3 Handling Registering Favorite Settings 1 Click New Delete Edit in Set Printer s Favorite Settings 2 The Edit Printer s Favorite Settings window appears Click New ...

Page 138: ... finished click Set When you want to reset your settings to the default settings click Default settings 4 Click Close to return to the Edit Printer s Favorite Settings window The favorite settings you added are displayed in the Stored data box For the favorite settings name you can use up to 15 ASCII 20h to 7Eh characters excluding comma and period Up to 100 sets of favorite settings can be regist...

Page 139: ...ered favorite settings to the printer 1 Click Select the Favorite Settings in Set Printer s Favorite Settings 2 The Select Printer s Favorite Settings window appears In the Favorite Settings Name box select a set of favorite settings you want to apply to the printer and then click Apply settings ...

Page 140: ...rinter CAUTION When the printer is initialized using the Initialize menu all image files and setting files you have registered are deleted Item Description Initialize Factory reset Returns the printer settings to their defaults Erase memory Initializes the extended memory ...

Page 141: ...ays information of the printer Item Description Printer information Printer settings list Click View to see the current settings of the printer See Printer set tings list on page 142 Maintenance counters Allows you to check the maintenance counters ...

Page 142: ...142 Chapter3 Handling Printer settings list The Printer settings list window appears when you click View You can save the settings as a file by clicking Output to file ...

Page 143: ...the file File name Enter a file name Start saving Click Start saving after selecting items to save specifying a file name and a folder to save The selected settings will be saved Restore settings Backup file Select a setting file you have saved File data Information of the selected file is displayed Start restoring Click Start restoring after selecting a file to restore The settings of the selecte...

Page 144: ... can be changed Item Description Display settings Units Select a unit of length Startup Settings Display a welcome screen at startup Select whether to display welcome screen at startup The Units setting is for PrinterSetting itself It cannot be applied to the printer and the printer driver ...

Page 145: ...ayout Label Width 21 4 to 211 9 mm 0 84 to 8 34 inch 211 9 mm 8 34 inch Label Length 8 to 609 6 mm 0 31 to 24 inch 304 8 mm 12 inch Gap between Labels Black mark gap 2 to 6 mm 0 08 to 0 24 inch 3 mm 0 12 inch None 0 to 6 mm 0 to 0 24 inch 3 mm 0 12 inch Print Position Adjust ment Top Position 10 9 mm 0 43 inch 0 mm 0 inch Left Position 1 5 mm 0 06 inch 0 mm 0 inch Paper Top Position Adjustment 1 5...

Page 146: ...ngs On Off On Nozzle Check Interval 1 to 13000 copies 500 Operation At Clogged Nozzle Notify Continue print Notify Threshold Of Clogged Nozzles 0 to 16 nozzles 6 nozzles Cleaning After Nozzle Check On Off On Periodic Cleaning HH MM in increments of 10 min 0 00 General Settings Basic Settings LCD Brightness 1 to 5 5 Sound Off Low Medium High Max Medium Error Notice Off On On Length Unit mm inch mm ...

Page 147: ...s Deutsch Ελληνικά Italiano 日本語 한국어 Polski Português Русский 简体中文 Español 繁體中文 Türkçe English Background Color Gray Black White Black Control Panel Button Settings Cut Auto cutter model only Enable Disable Enable Cancel Enable Disable Enable Feed Auto cutter model only Enable Disable Enable Peeler Reset Peeler model only Enable Disable Enable Setting menu Settings Default ...

Page 148: ...e Quality Color Adjustment Mode High Saturation No Adjustments High Saturation Manual Color Adjust ments Light 25 to 25 0 Saturation 25 to 25 0 Contrast 25 to 25 0 Tone Cyan 25 to 25 0 Tone Magenta 25 to 25 0 Tone Yellow 25 to 25 0 Ink Profile 6 to 4 in increments of 1 0 Ratio of Black to Composite 6 to 0 in increments of 1 0 Dry Time 0 to 5 sec in increments of 0 1 sec 0 Nozzle Verification Techn...

Page 149: ...0 inch Peel Off Position Peeler model only Paste by Hand 10 8 mm 0 425 inch 0 mm 0 inch Paste by Machine 10 8 mm 0 425 inch 0 mm 0 inch Set Timing of Back Feed Back Feed Before Print Back Feed After Print Back Feed After Print Reprint Enable Disable Enable Media Hold Pressure Auto Manual 1 to 10 Auto Cancel Action Job ONLY Job RAM Drive Job ONLY Exten sion Interface Settings Reprint Enable Disable...

Page 150: ...k Media Size Not Feed Network Settings Network Status Wired LAN Status Print Status Sheet Connection Check Advanced Device Name TCP IP Proxy Server IPv6 Address Enable Disable Enable Link Speed Duplex Auto 100BASE TX Auto 10BASE T Half Duplex 10BASE T Full Duplex 100BASE TX Half Duplex 100BASE TX Full Duplex Auto Redirect HTTP to HTTPS Enable Disable Enable Disable IPsec IP Filtering Disable IEEE8...

Page 151: ...s Media Detect Roll Media Tension All Settings Language Favorite Settings Supply Status Printer Status Print Print Sta tus Sheet Configuration Status Sheet Font List Barcode List Image List Template List Network Mainte nance Counters Total Length Length Reset counter 1 Length Reset counter 2 Total Pages Pages Reset counter 1 Pages Reset counter 2 Total CR Total Auto Cut Auto cutter model only Sett...

Page 152: ...he printer settings using a web browser on a computer To use WebConfig you need to set up an IP address to the printer in advance Connect the computer to the same network as the printer You can set an administrator password to the printer to prevent the unintended changes being made to the printer settings ...

Page 153: ...n with the printer uses a self signed certificate of the printer over HTTPS a warning message is displayed on the browser when you start WebConfig Communication over HTTPS IPv4 https IP address of the printer IPv6 https IP address of the printer Communication over HTTP IPv4 http IP address of the printer IPv6 http IP address of the printer Examples IPv4 https 192 0 2 111 http 192 0 2 111 IPv6 http...

Page 154: ... data The check method for Microsoft Paint is explained here as an example 1 Select the Picker tool and then click on a color you want to check 2 Click the Edit Colors button to display the Edit Colors window 3 Check the RGB settings of the selected color and write them down The printer converts all the portions of print data that use the specified RGB settings into the target color If unintended ...

Page 155: ...d in the included software disc Color Tone Matching Assistant lets you enter the RGB settings of the original color creates some sample colors by slightly changing the original RGB settings and then lets you print the samples You can choose a target color and know its RGB settings on the printout For more details see Color Tone Matching Assistant User s Guide Color Tone Matching Assistant Example ...

Page 156: ...156 Chapter3 Handling 4 Select Store data in the printer 5 Click Create button in the Spot color table field 6 Enter the original RGB settings and the target RGB settings ...

Page 157: ...andling 7 Click Add The specified pair of RGB settings will be added in the box 8 Click Confirmation A window to enter a name for the spot color setting is displayed 9 Enter a name for the setting file then click OK ...

Page 158: ...0 When you select OK on a successfully saved dialog box the Created spot color list window appears Creating spot color setting file is now complete If you want to copy the file to another location click Copy to another folder ...

Page 159: ...window 3 From the pull down menu select a spot color setting file you want to use 4 Print the file The printer driver prints the file after performing the color conversion as specified in the setting file Printing using the spot color setting file is now complete To change the folder to view click Update Spot Color List and change the folder ...

Page 160: ...d you use set Color Correction Mode of the printer driver as follows Setting on the printer Set to Vivid colors Setting using ICM of Windows OS Set to ICM Setting using an application software Set to No composite Vivid colors When you click the Color Correction button with Vivid colors selected the Color Correction window appears Change the color settings comparing the Original Picture image and t...

Page 161: ...t and dark is reduced Saturation Lets you adjust saturation vividness of the entire image When the saturation is increased the feel of the vividness of the image is increased The more the saturation is decreased the more the image becomes achromatic closing to gray Color Adjustment Method Color Circle Click on the circle to adjust the color You can also adjust color by entering values in the Horiz...

Page 162: ...based on ICC profiles An ICC profile is a file that describes characteristics of the device such as a monitor and a printer according to ICC International Color Consortium standards However since the color space of a four color printer is narrow comparing to that of a monitor it is impossible to accurately match colors on the monitor with printouts When you click the Color Correction button with I...

Page 163: ...converted keeping the saturation Perceptual Color is converted keeping natural looking image Select this when color space of the image is wide Relative Colorimetric Color is converted so that chromatic coordinate between the original data and the print data matches and the white point color temperature also matches between them This method is used a lot for color matching Absolute Colorimet ric Co...

Page 164: ...de the printer or to remove it To replace the maintenance box To clean inside the printer To remove paper jammed inside the printer Opening the Cover using the Lever in the Back Open the paper cover as shown above for the following purposes To set paper so that it is supplied from outside the printer or to remove the paper CAUTION Do not use the printer with the paper cover removed Doing so will c...

Page 165: ...om Actions when Replac ing Media Menu General Settings Printer Settings Print Options Actions when Replacing Media Not Feed The default setting is Feed 3 Specify a length of the label and a gap between labels Media Settings on page 44 4 Load paper and then print For the paper loading procedure see Loading Paper on page 45 CAUTION When you perform the following and print auto cut is disabled If the...

Page 166: ...he paper edge Align the center of the circle on the adjustment tab with the scale mark This adjustment is not required when using labels that are general in shape such as square labels and full page labels CAUTION Make sure to adjust the detectors before printing on odd shaped labels Make sure to turn off the printer to adjust the detectors If you adjust the detectors with the printer powered on t...

Page 167: ...ting Label Detector for Circle Die cut Labels Example Align the center of the circle die cut label which is shown by dotted line in the figure with the adjustment tabs Center of Circle Gap between Labels Position of the detector ...

Page 168: ... the printer Front Rear 1 Cleaning the Auto Cutter Auto Cutter Model Only Page 170 2 Cleaning the Peeler Peeler Model Only Page 172 3 Cleaning the Platen Page 174 4 Cleaning the Paper Pressure Roller Page 178 1 Cleaning the Edge Guides Page 173 2 Cleaning the Paper Feed Roller Page 175 Peeler model ...

Page 169: ...t with a dry cloth or non woven fabric that has been dampened Make sure to unplug the printer when cleaning it CAUTION Do not use alcohol benzine thinner trichloroethylene or ketone based solvent to clean the exterior of the printer Doing so may deform or damage the plastic and rubber parts ...

Page 170: ...ly If labels paper dust or adhesive has adhered to the fixed blade of the auto cutter the blade may become dull Clean the fixed blade following the procedure below 1 If paper has been loaded remove it How to Remove Paper For the Auto Cutter Model on page 59 Fixed blade ...

Page 171: ...gure below scrape off adhered materials stuck to the fixed blade using a flat blade screwdriver blade width 1 8 mm to 3 mm Start scraping from each end toward the center Keep the blade upright while cleaning the auto cutter Keep the blade in contact with the bot tom of the paper ejection slot ...

Page 172: ...d print quality it is recommended to clean the peeler every day Clean the peeler following the procedure below 1 Make sure the printer has been turned off 2 Open the peeler cover If paper has been loaded remove it How to Remove Paper For the Peeler Model on page 60 3 Clean the roller using a cotton swab moistened with alcohol Completely remove dirt from the roller ...

Page 173: ...n may become incorrect Clean the edge guides following the procedure below 1 Make sure the printer has been turned off 2 Open the paper cover If paper has been loaded remove it How to Remove Paper For the Auto Cutter Model on page 59 How to Remove Paper For the Peeler Model on page 60 3 Clean the edge guides using a cotton swab moistened with alcohol ...

Page 174: ...procedure below 1 Make sure the printer has been turned off 2 If paper has been loaded remove it How to Remove Paper For the Auto Cutter Model on page 59 How to Remove Paper For the Peeler Model on page 60 3 Open the front cover 4 Raise the paper holder unit 5 Use a cloth or cotton swab to remove adhesive adhered to the platen 6 Lower the paper holder unit Do not clean this area Clean this area ...

Page 175: ...ocedure below 1 Check that the printer has been turned off 2 Open the paper cover If paper has been loaded remove it How to Remove Paper For the Auto Cutter Model on page 59 How to Remove Paper For the Peeler Model on page 60 3 Remove the spindle CAUTION When cleaning the paper feed roller do not use a material other than labels Doing so may damage the roller resulting in paper jam or faint or blu...

Page 176: ...e unit 6 Attach adhesive side of a label to the roller and peel it off slowly Repeat this action until paper dust or adhesive is completely removed from side to side of the roller If some labels have stuck on the roller carefully remove them as they can cause a paper jam ...

Page 177: ...177 Chapter3 Handling 7 Rotating the roller by hand remove paper dust or adhesive from entire surface of the roller ...

Page 178: ...procedure below 1 Check that the printer has been turned off 2 Open the paper cover If paper has been loaded remove it How to Remove Paper For the Auto Cutter Model on page 59 How to Remove Paper For the Peeler Model on page 60 3 Remove the spindle CAUTION When cleaning the paper pressure roller do not use a material other than labels Doing so may damage the roller resulting in paper jam or faint ...

Page 179: ...ller and peel it off slowly Repeat this action until paper dust or adhesive is completely removed from side to side of the roller If some labels have stuck on the roller carefully remove them as they can cause a paper jam 7 Rotating the roller by hand remove paper dust or adhesive from entire surface of the roller ...

Page 180: ... occur print nozzle check patterns and check for nozzle clogging Test Print on page 64 If nozzles are clogged run a print head cleaning Run Power Cleaning only when nozzle clog is not cleared by running Print Head Cleaning To run a print head cleaning select the menu as described below The Power Cleaning consumes ink more than Print Head Cleaning Normal Clogging ...

Page 181: ... Menu Maintenance Power Cleaning Using the Printer Driver Click Print Head Cleaning or Power Cleaning on the Printer Utilities window Using the WebConfig Select Print Head Cleaning on the Maintenance window Then select the cleaning type from Auto or Power Cleaning and then click Start ...

Page 182: ...urn off the printer 3 Store the printer in a cool 0 to 25 degrees C and dark place CAUTION If you store the printer without solving the print quality problem nozzle clogging ink inside the nozzles may get hard and the print quality problem may become unrecoverable when you start using the printer again If you have transported the printer after installing the ink cartridges nozzle clogging may occu...

Page 183: ... head nozzles are not clogging and there is no problem with the print quality Replace the ink cartridges with new ones in the following cases For instructions on how to replace the cartridges see Installing the Ink Cartridges on page 36 Three years or more have passed from the manufacturing date Six months or more have passed from when the cartridge was installed in the printer CAUTION While the p...

Page 184: ...ions of the printer to lift it the printer may get damaged Make sure to remove paper before transporting the printer Do not remove the ink cartridges and the maintenance box for transporting the printer When turning off the printer for transporting make sure to turn off the printer with the Power button Do not let the printer tilt to all directions by 10 degrees or more during transportation Other...

Page 185: ...gs Use paper that matches the Media Source and Media Form settings Or change the Media Source and Media Form settings to match them with the loaded paper Media Settings on page 44 Information Cannot detect the roll paper Reload the paper or change the media detection setting The loaded paper is different from the Media Detect set tings Use paper that matches the Media Detect settings Or change the...

Page 186: ...or The ink cartridge is not installed correctly An ink cartridge is not installed Install an ink cartridge with a sufficient amount of ink remaining Replacing the Ink Cartridges on page 37 On the home screen an exclamation mark on the ink levels The ink level is low Prepare a new ink cartridge to be replaced with the low ink level cartridge If you continue to use the low ink level cartridge you ma...

Page 187: ...e information of the mainte nance box Reinstall the maintenance box If the error reoccurs replace the maintenance box with a new one Replacing the Maintenance Box on page 39 On the home screen The Maintenance Box is near ing end of its service life The maintenance box is near full Prepare a new maintenance box to be replaced with the near full maintenance box When a message saying The Maintenance ...

Page 188: ...the XXXXXXXX a 6 or 8 digit alphanumeric code Information Cannot start cleaningbecause ink is low Printer features except clean ing are available The remaining amount of ink is not sufficient for the print head cleaning When running the cleaning install ink cartridges with a sufficient amount of ink remaining Replacing the Ink Cartridges on page 37 Information Remove the label The printed label ha...

Page 189: ...e paper being used and the Media Coating Type setting differ Check the paper being used and the Media Coating Type setting of the printer driver Printer Driver on page 66 White banding or black banding can occur if the paper feeding setting is not appropriate for the paper used Adjust the paper feed settings The adjustment is available in Print Head Alignment of PrinterSetting Print Head Alignment...

Page 190: ...er the paper may rub against the print head and be smeared with ink Depending on paper used manual adjustment of the platen vac uum is required Carry out the manual adjustment using the printer driver following the steps below 1 Display the General window of the printer driver 2 Click Advanced in the Media Settings field The advanced settings window appears 3 Select the check box for Platen Vacuum...

Page 191: ...Settings on page 68 Paper is Fed and Ejected and an Error Occurs Media Form Die cut label Gap The paper being used dif fers from that of Media detection settings Check the paper being used and Media detection settings of the printer Paper Source and Paper Detection Settings on page 68 The transmittance of the paper does not comply with the specifications If the transmittance of the paper differs g...

Page 192: ...ecified value the black marks may not be recognizable Infrared light is used for black mark detection and the infrared reflectivity needs to be the specified value or lower Check the specifications of black mark printing and use black marks that comply with the printer specifications The black marks may become recognizable by adjusting the black mark detector On the operation panel select Menu Mai...

Page 193: ...to the printer via the network configure the network settings again using the included software disc E 10 Check the followings Are other devices on the network turned on If you have set the printer s TCP IP settings manually is the network address IP address subnet mask and default gateway correct If the network address is incorrect correct it You can check the IP address subnet mask and default g...

Page 194: ...194 Chapter3 Handling A message is displayed on the computer screen If the following screen appears resolve the problem following the instructions on the screen Printer status Solution ...

Page 195: ...ork Connection Check Report on page 29 Reconnecting the Printer and Computer 1 Check the cable connections Check that the power cable and the USB cable or wired LAN cable are connected properly 2 Reconnect all of the devices For USB connection Disconnect the USB cable and then reconnect it If the computer has multiple USB ports connect the cable to a different port For wired LAN connection Device ...

Page 196: ...of the printer driver appears Click Print Test Page on the General tab If the test print is successful you have confirmed that data is sent from the computer to the printer 5 Display the print job Right click the icon of the printer being used and then click See what s printing 6 A screen appears Check the print job If print data is displayed select Printer Cancel All Documents 7 Check Pause Print...

Page 197: ... paper is jammed Videos that show the procedure are also available Click the URL below to view the videos https support epson net p_doc 790 For the Auto Cutter Model 1 Cut the paper near the paper ejection slot 2 Open the front cover 3 If there are ripped pieces of paper on the platen remove them ...

Page 198: ...is jammed paper on the position that the print head was stopped remove it 5 Raise the paper holder unit and then remove any jammed paper Do not touch the roller at the bottom of the paper holder unit with your hand Doing so may cause injury Caution Label on page 10 6 Lower the paper holder unit 7 Open the paper cover ...

Page 199: ...ever 9 Pull the paper out from the paper feed slot 10 Remove the spindle if present As shown in the figure hold the spindle and flange with both hands and remove them 11 Raise the paper guide unit and then remove any jammed paper from the inside ...

Page 200: ...m Inside on page 46 How to Load Paper Auto Cutter Model Supply from Outside on page 50 For the Peeler Model 1 Open the peeler cover 2 Cut the paper near the paper ejection slot After removing jammed paper make sure that there is no labels or adhesive left inside the printer If you use the printer without removing them it leads to frequent paper jams or may cause poor print quality If paper jam occ...

Page 201: ...t on the far right hold it down and move it to the far right If there is jammed paper on the position that the print head was stopped remove it 6 Raise the paper holder unit and then remove any jammed paper Do not touch the roller at the bottom of the paper holder unit with your hand Doing so may cause injury Caution Label on page 10 ...

Page 202: ...he paper holder unit 8 Open the paper cover 9 Raise the release lever 10 Pull the paper out from the paper feed slot 11 Remove the spindle if present As shown in the figure hold the spindle and flange with both hands and remove them ...

Page 203: ...use button The paper jam error will be cleared To resume printing load the paper again How to Load Paper Peeler Model Supply from Inside on page 54 After removing jammed paper make sure that there is no labels or adhesive left inside the printer If you use the printer without removing them it leads to frequent paper jams or may cause poor print quality If paper jam occurs frequently clean the insi...

Page 204: ...ter driver that is installed following the setup workflow described in chapter 2 Use the printer driver Page 66 Print using your application developed with reference to Epson Inkjet Label Printer SDK Use the Epson Inkjet Label Printer SDK commands Page 205 Print using your application that directly controls ESC Label commands Use the ESC Label commands Page 205 Print using an existing application ...

Page 205: ...terface EPDI EPSON Printer Driver Interface provides application programming interfaces of Epson printer driver By using the EPDI you can configure the Epson printer driver settings from your application For details about EPDI and information necessary to use it on your application pro gramming see EPDI for Inkjet Label Printer Reference Guide included in this SDK EpsonNet SDK EpsonNet SDK provide...

Page 206: ...hout using Install Navi on page 42 The background image is printed in color regardless of the monochrome print mode setting Connect the printer to a computer that is used for making the settings USB Interface Connect the printer and the computer with a USB cable Ethernet Interface Connect the printer to the network Configure USBInformationSetting Rewrite the USB ID Set the IP Address Set the IP ad...

Page 207: ...USB ID to that of the old printer using USBInformationSetting Follow the procedure below 1 Click Start EPSON CW C6XXX Series USBInformationSetting 2 USBInformationSetting is started Select a replacement method and then click Next Item Description Replacement method Select Auto setup The Auto setup option automatically gets USB ID of the old printer and sets the USB ID to the new printer ...

Page 208: ...rinter to the computer with a USB cable and then turn on the printer Click Next 4 Information of the old printer is acquired Then disconnect the old printer from the computer 5 Connect the new printer to the computer with a USB cable and then turn on the printer Click Next ...

Page 209: ...209 Chapter4 Information for Application Development 6 The window shown below is displayed when the settings were completed success fully Click Finish 7 Turn the printer off and then back on ...

Page 210: ...solution of the printer to the resolution of the old printer Then enable the monochrome print mode For the setting procedure see Replace settings from printer using ZPL II commands on page 136 Registering Your Background Image Register your background image using PrinterSetting Registering the image Set the image to be used as background image See Store data in the printer on page 122 Setting back...

Page 211: ...he font width is not appropriate you can adjust the font width using PrinterSetting Display Replace settings from printer using ZPL II commands window and then adjust font width See Replace settings from printer using ZPL II commands on page 136 for instructions on how to display Replace settings from printer using ZPL II commands window If you want to change the height of font or space between li...

Page 212: ...e product Color Tone Matching Assistant Assists you to adjust colors of illustrations or letters You can check how a specific color used in illustrations or letters will look on printouts Name Description Providing Method Start Here Guides you through basic setup steps from unpacking to loading paper Included in the printer package User s Guide Describes details about the functions and operating p...

Page 213: ... Speed 300 600 dpi width height Printing width 203 2 mm 85 mm s Print quality setting Speed 600 600 dpi width height Printing width 203 2 mm 49 mm s Print quality setting Normal 600 600 dpi width height Printing width 203 2 mm 34 mm s Print quality setting Quality 600 1200 dpi width height Printing width 203 2 mm 13 mm s Print quality setting Max Quality 1200 1200 dpi width height Printing width 2...

Page 214: ...ver 2012 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 32 bit 64 bit Microsoft Windows Server 2003 R2 32 bit Computer The following computer that runs one of the above operating systems must be supported PC AT compatible machine CPU A computer that has Pentium 4 2 GHz or higher processor is recommended Memory 1 GB or more is recommended HDD At least 250 MB is required The above re...

Page 215: ... and backing paper the paper curling occurs If you use the curled paper the paper may be rubbed against the print head causing ink smear on printouts or paper jams Do not use paper sheets connected to each other with pieces of tape or other material If you use the connected paper the seams may cause false detection or the paper may be rubbed against the print head causing ink smear on printouts or...

Page 216: ...eft and right 2 0 5 mm Label corner R 1 5 mm or more Paper thickness Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Reverse Side Print Side Waste part Label length Gap between labels Waste part Backing paper Label area Black mark length Side edge bas...

Page 217: ...de facing inside is unusable Black mark position 18 4 mm or more away from the side edge baseline Black mark width 18 4 mm or more Black mark length 4 to 25 4 mm 4 mm or more of blank space on label Black mark interval The same as the gap between pages 2 Paper with holes or cutouts cannot be used Set the cut position to a position at least 1 7 mm away from the black mark of the next label ...

Page 218: ... more Paper thickness Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Paper with holes or cutouts cannot be used Set the cut position to a position at least 0 7 mm away from...

Page 219: ... Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm The number of folds 750 or less Perforated line interval 152 4 to 304 8 mm 6 to 12 inches Black mark position 18 4 mm or more away from the side edge baseline Black mark width 18 4 mm or more Reverse Side Print Side Waste part Label length Gap between Labels Waste part Backing paper Label area Bl...

Page 220: ...rm Usable if a hole is located at side edges Paper with holes or cutouts cannot be used Auto cutting on the perforated lines will generate scraps of paper that may cause problems Also auto cutting ahead of the perforated line may cause problems when feeding paper Therefore per form auto cutting when paper is fed at least 0 8 mm away from the perforated line Set the black mark position to a positio...

Page 221: ... 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Black mark position 18 4 mm or more away from the side edge baseline Reverse Side Print Side Waste part Waste part Backing paper Label area Black mark length Side edge baseline ...

Page 222: ...ark width 18 4 mm or more Black mark length 4 to 25 4 mm 4 mm or more of blank space on label Black mark interval The same as the gap between pages 1 Paper with holes or cutouts cannot be used Set the cut position to a position at least 1 7 mm away from the black mark of the next label ...

Page 223: ...aste part 2 0 5 mm Label corner R Paper thickness Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Paper with holes or cutouts cannot be used Waste part Waste part Backing pa...

Page 224: ...78 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Black mark position 18 4 mm or more away from the side edge baseline Reverse Side Print Side Waste part Label length Gap between Labels Wast...

Page 225: ...n Perforation form Usable if a hole is located at side edges Paper with holes or cutouts cannot be used Auto cutting on the perforated lines will generate scraps of paper that may cause problems Also auto cutting ahead of the perforated line may cause problems when feeding paper Therefore per form auto cutting when paper is fed at least 0 8 mm away from the perforated line Set the black mark posit...

Page 226: ... 1 5 mm or more Paper thickness Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Perforation interval Three hole portion to one no hole portion Perforation form Usable if a h...

Page 227: ...may cause problems Also auto cutting ahead of the perforated line may cause problems when feeding paper Therefore per form auto cutting when paper is fed at least 0 8 mm away from the perforated line Set the black mark position to a position at least 1 5 mm away from the perforated line Set the cut position to a position at least 0 7 mm away from the print start position on the next label ...

Page 228: ...s Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Reverse Side Print Side Waste part Label length Gap between Labels Waste part Backing paper Label area Black mark length Si...

Page 229: ...een pages Paper with holes or cutouts cannot be used The print start position on the first label must be at least 1 5 mm away from the paper edge You cannot use paper with perforation If you use the paper the perforation may be torn and or a paper jam may occur If a blade of die had cut deep into paper the die cut labels become hard to be removed from the backing paper and the peeler may fail to p...

Page 230: ...nd right 2 0 5 mm Label corner R 1 5 mm or more Paper thickness Matte Paper 0 178 mm Synthetic 0 229 mm Glossy Paper 0 174 mm Glossy Film 0 164mm High Glossy Paper 0 188mm Roll paper core inner diameter 76 2 mm 0 5 mm Roll paper outer diameter 152 4 mm or less Winding direction Print side must be facing outside facing inside is unusable Waste part Label length Gap between Labels Waste part Backing...

Page 231: ...t 1 5 mm away from the paper edge You cannot use paper with perforation If you use the paper the perforation may be torn and or a paper jam may occur If a blade of die had cut deep into paper the die cut labels become hard to be removed from the backing paper and the peeler may fail to peel off those die cut labels ...

Page 232: ...t black marks Label length Gap between labels 2 to 6 mm Waste part 2 0 mm Printable Area Label area Backing paper width Paper feed direction Label width 2 mm Print start position Cut position Waste part 2 0 mm Backing paper Black mark position Reverse side User setting items ...

Page 233: ...gth Gap between labels 2 to 6 mm Waste part 2 0 mm Printable Area Label area Backing paper width Paper feed direction Label width 2 mm Print start position Cut position Waste part 2 0 mm Backing paper Black mark position Reverse side User setting items ...

Page 234: ... between labels 2 to 6 mm Waste part 2 0 mm Printable Area Label area Backing paper width Paper feed direction Label width 1 5 mm Print start position Cut position Waste part 2 0 mm Backing paper Black mark position Reverse side User setting items ...

Page 235: ... movement 1 500 000 times of valve operation inside the ink path Auto cutter mechanism Die cut label Matte 1 500 000 cuts Die cut label Synthetic 500 000 cuts Die cut label Glossy Paper 1 500 000 cuts Die cut label Glossy Film 1 500 000 cuts Die cut label High Glossy Paper 1 500 000 cuts Continuous label Matte 200 000 cuts Continuous label Synthetic 100 000 cuts Continuous label Glossy Paper 300 0...

Page 236: ... 35 C 20 to 80 RH without condensation Storage When packed ink not charged 20 to 60 C 5 to 85 RH without condensation When 20 C or 60 C within 120 hours With ink charged 20 to 40 C When 20 C within 120 hours When 0 to 25 C within 6 months When 40 C within 1 month Elevation 0 to 3000 m Noise Approx 5 dB ANSI Bystander position Based on Epson evaluation conditions Humidity Temperature degrees C ...

Page 237: ...237 Appendix Overall Dimensions Printer Dimensions Auto cutter model Width 444 mm Depth 515 mm Height 326 mm Unit mm ...

Page 238: ...238 Appendix Peeler model Width 444 mm Depth 515 mm Height 326 mm Unit mm ...

Page 239: ...239 Appendix When the cover is opened 1 Unit mm ...

Page 240: ...240 Appendix When the cover is opened 2 Unit mm ...

Page 241: ...P C SJIC38P M SJIC38P Y CW C6540A CW C6540P SJIC39P BK SJIC39P C SJIC39P M SJIC39P Y CW C6550A CW C6550P SJIC40P BK SJIC40P C SJIC40P M SJIC40P Y Type 4 individual color cartridges Ink colors Black cyan magenta yellow Ink type Pigmented ink Expiration date 6 months after installation in the printer 3 years from the production date including the period of use Storage temperature Transporting withou...

Page 242: ...ype Maintenance box with integrated waste ink absorbing material Storage temperature Transporting without unpack ing 20 to 60 C within 5 days when 60 C Storage without unpacking 20 to 40 C within 1 month when 40 C Installed 20 to 40 C within 1 month when 40 C ...

Page 243: ...ll paper can be performed quickly by loading paper beforehand in the spare roll paper holder When you want to use paper of a different size or frequently change the label material When you want to reduce the down time as a result of roll paper replacement Paper Holder C6500 for CW C6500 Series Dimensions H x W x D 175 x 310 x 175 mm Weight 0 65 kg ...

Page 244: ... to the setting for feeding paper from out side the printer Setting using the Printer Driver Change the setting to External feed referring to Paper Source and Paper Detection Settings on page 68 Setting using the Operation Panel Menu Media Setting Media Source Rear Feed Paper Feed Speed The table below shows paper feed speeds of this product Print quality Max paper feed speed Max Speed 508 mm s Sp...

Page 245: ... between the printer and a paper feeder or rewinder are as fol lows Paper tension at the feeder side F1 2N or less Paper tension at the rewinder side F2 2N or less c IMPORTANT If the paper tension varies too much the paper may not be fed accurately Paper rewinder Paper feeder ...

Page 246: ...feeder so that paper is not curled in the direction opposite to the roll winding direction In addition avoid letting the paper curl with a radius of 1 5 inches or less even if the paper is curled in the roll winding direction CAUTION The outer diameter of the roll core should be at least 82 mm Avoid the curl opposite to roll winding direction Avoid the curl with a radius of 1 5 inches or less ...

Page 247: ...or feeding paper from a paper feeder θ1 and for ejecting paper to a paper rewinder θ2 are as follows Angle for paper feeding θ1 15 θ1 30 Angle for ejecting paper θ2 0 θ2 20 CAUTION Take care not to let printed side of paper touch exteriors of the devices Paper rewinder Paper feeder ...

Page 248: ...r Rewinder Place a paper feeder and paper rewinder so that paper is fed or ejected straight to from the printer If you find that paper is skewed before it reaches the printer or rewinder adjust the position of the paper feeder or the paper rewinder ...

Page 249: ...mercially available label print applications offer a printer driver for this printer allowing you to use the printer easily from the applications By using the printer driver you can make the printer settings and use the printer functions When you use the printer driver you do not need to use the Epson printer driver The label print applications that offer a printer driver for this printer are list...

Page 250: ...n EPSON application status EpsonNet WebManager EpsonNet Log Browser Epson Monitoring Tool EpsonNet Simple Viewer EpsonNet SDK for Windows Printer Setting Other Application name Phenomenon of the problem or content of the question System configuration Hardware configuration such as computer and network and Software module configuration Procedure of reproduction of the problem Operation procedure fu...

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