AcuLaser C2800 Series
User's Guide
Troubleshooting
246
Paper Handling Problems
Paper does not feed properly
Problems Using Options
To confirm your options are installed correctly, print a status sheet. See “Printing a Status Sheet”
on page 184 for details.
Paper does not feed from the optional paper cassette
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in all the paper cassettes
and the MP tray are set to the correct paper size positions.
The paper source setting may not be correct.
Make sure that you have selected the correct paper source in
your application.
There may be no paper in the paper cassettes.
Load paper into the selected paper source.
The size of loaded paper differs from the control
panel or printer driver settings.
Make sure that the correct paper size and paper source are
set in the control panel or printer driver.
Too many sheets may be loaded in the MP tray or
paper cassettes.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper
source, see “MP tray” on page 34, “Standard lower paper
cassette” on page 35, and “550-sheet Paper Cassette Unit” on
page 35.
If paper does not feed from the optional paper
cassette unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional Paper
Cassette Unit” on page 187.
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in the optional paper
cassettes are set to the correct paper size positions.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 187 for
instructions on installing an optional paper cassette unit.
The paper source setting may not be correct.
Make sure you have selected the proper paper source in your
application.
There may be no paper in the paper cassette.
Load paper into the selected paper source.
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