Epson C2800 User Manual Download Page 228

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AcuLaser C2800 Series

User's Guide

Troubleshooting

228

2. Press the latch on the front cover and open the cover.

3. Gently pull out any sheets of paper.

Caution:

Do not touch the transfer belt and light-sensitive drums to avoid damaging them.

4. Gently pull out any sheets of paper on the transfer unit.

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Summary of Contents for C2800

Page 1: ...User s Guide NPD3059 00 Downloaded from ManualsPrinter com Manuals ...

Page 2: ...roduct was created by Gretag Macbeth ProfileMaker Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo ProfileMaker is the trademark of LOGO GmbH IBM and PS 2 are registered trademarks of International Business Machines Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries Apple and Macintosh...

Page 3: ...rated which may be registered in certain jurisdictions General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2007 Seiko Epson Corporation All rights reserved Downloaded from ManualsPrinter com Manuals ...

Page 4: ...ows Vista Ultimate x64 Edition Windows Vista Home Premium x64 Edition Windows Vista Home Basic x64 Edition Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition Windows XP refers to Windows XP Home Edition and Windows XP Professional Windows XP x64 refers to Windows XP Professional x64 Edition Windows 2000 refers to Windows 2000 Professional Windows Server 2003 refers to Wind...

Page 5: ...2 Front view 22 Rear view 23 Inside the printer 24 Control panel 25 Options and Consumable Products 26 Options 26 Consumable products 26 Chapter 2 Printer Features and Various Printing Options Printer Features 27 High speed tandem printing engine 27 Pre defined color settings in the printer driver 27 Toner save mode 27 Resolution Improvement Technology and Enhanced MicroGray technology 27 Wide var...

Page 6: ...nit 38 Output tray 41 Printing on Special Media 42 EPSON Color Laser Paper 42 EPSON Color Laser Transparencies 43 EPSON Color Laser Coated Paper 44 Envelopes 44 Labels 46 Thick paper and extra thick paper 47 Loading a custom paper size 47 Chapter 4 Using the Printer Software with Windows About the Printer Software 49 Accessing the printer driver 49 Making Changes to Printer Settings 50 Making the ...

Page 7: ...ettings 89 Setting Up the USB Connection 89 Canceling Printing 90 Uninstalling the Printer Software 91 Uninstalling the printer driver 91 Sharing the Printer on a Network 93 Sharing the printer 93 Using an additional driver 94 Setting up clients 98 Installing the printer driver from the CD ROM 101 Chapter 5 Using the Printer Software with Macintosh About the Printer Software 103 Accessing the prin...

Page 8: ...r About the PostScript 3 Mode 134 Hardware requirements 134 System requirements 134 Using the PostScript Printer Driver with Windows 135 Installing the PostScript printer driver for the USB interface 135 Installing the PostScript printer driver for the network interface 137 Accessing the PostScript printer driver 138 Making changes to PostScript printer settings 139 Using AppleTalk under Windows 2...

Page 9: ...nu 159 Network Menu 160 PCL Menu 161 PS3 Menu 163 ESCP2 Menu 164 FX Menu 167 I239X Menu 169 Password Config Menu 171 Status and Error Messages 171 Printing and Deleting Reserve Job Data 182 Using the Quick Print Job Menu 182 Using the Confidential Job Menu 183 Printing a Status Sheet 184 Adjusting Color Registration 185 Canceling Printing 185 Using the Cancel Job button 185 Using the Reset menu 18...

Page 10: ...autions 213 Replacing the transfer unit 213 Chapter 11 Cleaning and Transporting the Printer Cleaning the Printer 218 Cleaning the pickup roller 219 Transporting the Printer 221 Finding a place for the printer 221 For long distances 222 For short distances 223 Chapter 12 Troubleshooting Clearing Jammed Paper 224 Precautions for clearing jammed paper 224 Paper Jam MP C1 A 225 Paper Jam C1 A 227 Pap...

Page 11: ...tout 242 Print quality or tone is uneven 242 Half tone images print unevenly 243 Toner smudges 243 Areas are missing in the printed image 243 Completely blank pages are output 244 The printed image is light or faint 244 The non printed side of the page is dirty 245 Memory Problems 245 Print quality decreased 245 Insufficient memory for current task 245 Insufficient memory to print all copies 245 P...

Page 12: ...t is different from that on the screen 253 The edges of texts and or images are not smooth 253 The Custom button is grayed out and the custom paper size cannot be created Windows Vista Vista x64 only 254 The items in the Tray tab Printer tab are grayed out and these items cannot be changed Windows Vista Vista x64 only 254 Appendix A Customer Support Contacting Customer Support 255 Before Contactin...

Page 13: ...66 Standard and approvals 266 Interfaces 267 USB interface 267 Ethernet interface 267 Options and Consumable Products 268 Optional paper cassette unit 268 Duplex Unit 269 Memory modules 269 Imaging cartridge 270 Fuser unit 270 Transfer unit 270 Index Downloaded from ManualsPrinter com Manuals ...

Page 14: ...tes contain important information and useful tips on the operation of your printer Safety precautions Be sure to follow the precautions carefully to ensure safe efficient operation Because the printer weighs approximately 28 kg 61 7 lb with consumable products installed one person should not lift or carry it Two people should carry the printer lifting it by the correct positions as shown below Dow...

Page 15: ... Although the printer is designed to be sturdy rough handling can damage it When handling an imaging cartridge always place it on a clean smooth surface Do not attempt to modify an imaging cartridge or take it apart It cannot be refilled Do not touch the toner Keep the toner away from your eyes Do not dispose of used imaging cartridge or transfer unit in fire as they can explode and cause injury D...

Page 16: ...inside the printer This can cause the printer to overheat Avoid sharing outlets with other appliances Use only an outlet that meets the power requirements of this printer Important Safety Instructions Read all of the following instructions before operating your printer When choosing a place and power source for the printer Place the printer near an electrical outlet where you can easily plug in an...

Page 17: ...One person should not attempt to lift or carry the printer Two people should carry it Follow all warnings and instructions marked on the printer Unplug this printer from the wall outlet before cleaning Use a well wrung cloth for cleaning and do not use liquid or aerosol cleaners Avoid touching the components inside the printer unless instructed to do so in this guide Never force printer components...

Page 18: ...ontrols may result in damage and may require repair by a qualified service representative Safety Information Power cord c Caution Be sure the AC power cord meets the relevant local safety standards Use only the power cord that comes with this product Use of the another cord may result in fire or electric shock This product s power cord is for use with this product only Use with other equipment may...

Page 19: ...pressed as an average time weighted concentration over an eight 8 hour period The Epson laser printer generates less than 0 1 ppm for eight 8 hours of continuous printing Minimize the risk To minimize the risk of exposure to ozone you should avoid the following conditions Use of multiple laser printers in a confined area Operation in conditions of extremely low humidity Poor room ventilation Long ...

Page 20: ...Guide Safety Instructions 20 After turning on the printer wait until Ready appears on the LCD panel While the Ready light is flashing While the Data light is on or flashing While printing Downloaded from ManualsPrinter com Manuals ...

Page 21: ... Utilities CD ROM may not be included with the product in some countries or regions In this case you can install the Network Guide from the Software CD ROM Paper Jam Guide Provides you with solutions for paper jam problems about your printer you may need to refer to on a regular basis We recommend printing this guide and keeping it near the printer Font Guide Provides you with information on fonts...

Page 22: ...o Know Your Printer 22 Printer Parts Front view a front cover cover A b control panel c output tray d latch on front cover cover A e MP tray Multi Purpose tray f standard lower paper cassette f e a c d b Downloaded from ManualsPrinter com Manuals ...

Page 23: ...ter 23 Rear view a power switch b stopper c controller option expanded aperture plate d interface cover e AC inlet f Ethernet interface connector g USB interface connector Do not open or remove this cover b g e d c f a Downloaded from ManualsPrinter com Manuals ...

Page 24: ...AcuLaser C2800 Series User s Guide Getting to Know Your Printer 24 Inside the printer a fuser unit b paper guide c transfer unit d imaging cartridges d c a b Downloaded from ManualsPrinter com Manuals ...

Page 25: ...data Off when the printer is not ready g Error light Red On or flashes when an error has occurred h Start Stop button When the printer is printing pressing this button stops the printing When the error light is flashing pressing this button clears the error and switches the printer to ready status i Data light Yellow On when print data is stored in the print buffer the section of printer memory re...

Page 26: ...t the DIMM you purchase is compatible with EPSON products For details contact the store where you purchased this printer or an EPSON qualified service representative Consumable products The life of the following consumable products is monitored by the printer The printer lets you know when replacements are needed Product name Product code High Capacity Imaging Cartridge Yellow 1158 High Capacity I...

Page 27: ...lor settings in the printer driver The printer driver offers many pre defined settings for color printing allowing you to optimize print quality for various types of color documents For Windows see Making the print quality settings on page 50 for more information For Macintosh see Making the print quality settings on page 104 for more information Toner save mode To reduce the amount of toner used ...

Page 28: ...anguage support allow the printer to switch between the PostScript mode and other emulations as print data is received at the printer The PostScript 3 Mode enables you to print PDF formatted files directly which are transferred via network interface PCL Emulation Mode The PCL Emulation mode provides you with the ability to print documents in the PCL6 5c printing language with this printer Various ...

Page 29: ... Windows Duplex printing on page 118 Macintosh Lets you print on both sides of the paper Fit to page printing Resizing printouts on page 62 Windows Resizing printouts on page 108 Macintosh Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected Downloaded from ManualsPrinter com Manuals ...

Page 30: ...fying the print layout on page 109 Macintosh Lets you print two or four pages on a single sheet Watermark printing Using a watermark on page 63 Windows Using a watermark on page 110 Macintosh Lets you print text or an image as a watermark on your printout For example you can put Confidential on an important document Downloaded from ManualsPrinter com Manuals ...

Page 31: ...us Printing Options 31 Header Footer printing Using headers and footers on page 66 Windows Using headers and footers on page 117 Macintosh Lets you print a header and footer on the top or bottom of the paper XXXXX XXXXX Downloaded from ManualsPrinter com Manuals ...

Page 32: ...rlays when printing other documents Note The Overlay printing function is not available in the PostScript 3 mode Using the Reserve Job function Memory Module on page 196 Using the Reserve Job Function on page 72 Windows Using the Reserve Job Function on page 121 Macintosh Lets you print jobs that you stored in the printer s memory later directly from the printer s control panel Downloaded from Man...

Page 33: ... printing Note This software is for Windows only Install EPSON Web To Page from the printer software CD ROM to use this function Accessing EPSON Web To Page After you install EPSON Web To Page the menu bar is displayed on the Microsoft Internet Explorer Toolbar If it does not appear select Toolbars from the View menu of Internet Explorer and then select EPSON Web To Page Downloaded from ManualsPri...

Page 34: ... Up to 150 sheets Total thick stack up to 15 mm Semi Thick paper Weight 81 to 105 g m A4 A5 B5 Letter LT Half Letter HLT Executive EXE Government Legal GLG Legal LGL Government Letter GLT Custom size paper 76 2 98 4 mm minimum 220 355 6 mm maximum Up to 15 mm thick stack Envelopes Weight 75 to 105 g m DL ISO B5 C5 Up to 15 mm thick stack Labels A4 Letter LT Up to 15 mm thick stack Thick paper Weig...

Page 35: ...parencies A4 Letter LT Up to 75 sheets Total thick stack up to 15 mm EPSON Color Laser Coated Paper Weight 103 g m A4 Up to 15 mm thick stack Paper Type Paper Size Capacity Plain paper Weight 60 to 105 g m A4 A5 B5 Letter LT Executive EXE Legal LGL Government Legal GLG Up to 250 sheets Total thick stack up to 27 6 mm EPSON Color Laser Paper Weight 82 g m A4 Paper Type Paper Size Capacity Plain pap...

Page 36: ...e manually specify the paper source you want to use in the Paper Source list For Macintosh Access the printer driver select Printer Settings from the drop down list and click the Basic Settings tab Then select Auto Selection from the Paper Source list and click Print Note To specify a paper source manually specify the paper source you want to use in the Paper Source list Using the control panel Ac...

Page 37: ... tray regardless of the printer driver s Paper Source setting You can change the priority of the MP tray by using the MP Mode setting in the control panel s Setup Menu For details see Setup Menu on page 153 Loading Paper This section describes how to load paper If you use special media such as transparencies or envelopes see also Printing on Special Media on page 42 MP tray Follow the steps below ...

Page 38: ...iously printed paper use the MP tray The duplex printing cannot be used for this purpose Standard lower paper cassette and optional paper cassette unit The paper sizes and types supported by the optional paper cassette unit are the same as the standard lower cassette unit For more information see 550 sheet Paper Cassette Unit on page 35 The paper loading procedure is the same for the standard lowe...

Page 39: ...39 1 Pull the paper cassette out until it stops Then lift up the front of the paper cassette and pull it out 2 Pitch the knob and slide the left and right paper guides to accommodate the paper you are loading Downloaded from ManualsPrinter com Manuals ...

Page 40: ...per that exceeds the maximum stack height 4 To prevent the sheets from sticking together fan a stack of paper Then tap the edge on a firm surface to line it up Note Straighten the paper before loading it If curled paper is loaded it may not feed correctly 5 Insert the stack into the paper cassette lining it up with both the front and left sides of the paper cassette with the printable surface up D...

Page 41: ...el to match the loaded paper size and type If you have installed and loaded paper into the optional paper cassette unit set the setting for the paper cassette that you are using Output tray The output tray is located on the top of the printer Since printouts are output face down this tray is also referred to as the face down tray Raise the stopper to prevent your printouts from slipping off the pr...

Page 42: ...obs EPSON Color Laser Paper When loading EPSON Color Laser Paper you should make paper settings as shown below Make settings on the Basic Settings in the printer driver Note Select Semi thick Back on the Paper Type setting when you print on the back side of paper just after printing on the front side You can also make these settings on the Tray Menu in the control panel See Tray Menu on page 150 P...

Page 43: ...so make these settings on the Tray Menu in the control panel See Tray Menu on page 150 When the Paper Type setting in the printer driver is set to Transparency do not load any other type of paper except transparencies Please note the following when handling this media Hold each sheet by its edges as oil from your fingers may transfer to the surface and damage the printable surface of the sheet The...

Page 44: ...mum You can also make these settings on the Tray Menu in the control panel See Tray Menu on page 150 EPSON Color Laser Coated Paper may not be fed properly depending on the temperature and humidity condition because it is coated with the special materials If this happens load it one sheet at a time from the MP tray Envelopes The print quality of envelopes may be irregular because different parts o...

Page 45: ...hen the maximum amount of paper is loaded If this happens reduce the amount of paper loaded in the tray You can also make these settings on the Tray Menu in the control panel See Tray Menu on page 150 Please note the following when handling this media When printing on C5 or ISO B5 size envelopes load them with the short edge first When printing on DL size envelopes load them with the long edge fir...

Page 46: ...tings on the Basic Settings in the printer driver You can also make these settings on the Tray Menu in the control panel See Tray Menu on page 150 Note You should only use labels designed for laser printers or plain paper copiers To prevent the label adhesive from coming into contact with printer parts always use labels that completely cover the backing sheet with no gaps between the individual la...

Page 47: ...20 355 6 mm into the MP tray Note Depending on the quality of the non standard size paper the printing environment or the printing procedure the paper might skew Make a trial print run before you print on a lot of non standard size paper When loading a custom paper size you should make paper settings as shown below Make settings on the Basic Settings in the printer driver You can also make these s...

Page 48: ...ork you cannot create User defined size at the client For Mac OS X 10 2 or 10 3 follow the steps below to save your custom paper size 1 Open the Page Setup dialog box 2 Select Custom Page Size from the Settings drop down list 3 Click New 4 Enter the setting s name and specify the paper size and then click OK 5 Click Save For Mac OS X 10 4 follow the steps bellow to save your custom paper size 1 Op...

Page 49: ...ndows operating system The printer settings made from many Windows applications override the setting made when the printer driver is accessed from the operating system so you should access the printer driver from your application to make sure that you get the result you want Note The printer driver s online help provides details on printer driver settings From the application To access the printer...

Page 50: ...mizing the settings Choosing the print quality by using the Automatic setting You can change the print quality of printouts to favor speed or detail There are five quality modes for the color printing mode and three for the black and white printing mode When Automatic is selected on the Basic Settings tab the printer driver takes care of all detailed settings according to the color setting you sel...

Page 51: ...ck OK to apply the settings The printer driver provides the following quality modes Color Draft Text Text Image Web Photo Monochrome Draft Text Image Photo Note If printing is unsuccessful or a memory related error message appears selecting a different print quality may allow printing to proceed Downloaded from ManualsPrinter com Manuals ...

Page 52: ...ings in the list below of Automatic Note This screen may vary depending on your operating system version 3 Select the most appropriate setting from the list according to the type of document or image you want to print When you choose a predefined setting other settings such as Print Quality Screen and Color Management are set automatically Changes are shown in the current settings list on the Sett...

Page 53: ...r bar Note This screen may vary depending on your operating system version When making the other settings see online help for details on each setting The Web Smoothing check box is not available when PhotoEnhance is selected Note this setting is effective for screens that include full color 24 or 32 bit images It is not effective for screens that include only illustrations graphs and text and do n...

Page 54: ...an be available only for the printer name in which you saved the settings To delete a custom setting click Advanced click Save Settings on the Basic Settings tab select the setting in the Custom Settings dialog box then click Delete You cannot delete predefined settings When sharing the printer on a network the Save Settings is grayed out and you cannot create a custom setting at the client If you...

Page 55: ...ettings tab 2 Select the Duplex check box then select Left Top or Right as the Binding position Note The Duplex check box appears only when the Duplex Unit is recognized by the printer driver If you selected Update the Printer Option Automatically on the Optional Settings tab confirm that Duplex Print Unit is set to Installed If you selected Update the Printer Option Manually on the Optional Setti...

Page 56: ...eck box and make appropriate settings For details about each setting see online help 6 Click OK to apply the settings and return to the Basic Settings tab Doing duplex printing manually models without Duplex Unit only 1 Click the Basic Settings tab 2 Make sure that the Manual Feed check box is off Note The manual feed function is not available when using the manual duplex function The Skip Blank P...

Page 57: ...en select Left Top or Right as the binding position 4 Click Duplex Settings to open the Duplex Settings dialog box 5 Specify the Binding Margin for the front and back sides of the paper then select whether the front or back side of the paper is to be printed as the Start Page Downloaded from ManualsPrinter com Manuals ...

Page 58: ...load the paper into the MP tray with the printed surface face up as shown below Then press the N Start Stop button Note Manual duplex printing may not be completed normally when printing a document for which the paper size orientation or paper source setting is set to change in the document When doing duplex printing manually with collate set on the printer driver the printing may not be completed...

Page 59: ...tton on the Optional Settings tab Note The driver and EPSON Status Monitor use different methods to measure the remaining service lives of the imaging cartridges Because of this the information that is displayed in EPSON Status Monitor and the Basic Settings tab might be different Use EPSON Status Monitor to get more detailed information The country region and URL for a web site must be specified ...

Page 60: ...ings tab See Order Online on page 88 for details Modifying the print layout Your printer can print either two or four pages onto a single page and specifies the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Click the Advanced Layout tab Downloaded from ManualsPrinter com Manuals ...

Page 61: ...he Print Layout Settings dialog box appears 3 Select the Page Order in which the pages are printed on each sheet 4 Select the Print the Frame check box when you want to print the pages surrounded by a frame Note The Page Order choices depend on the number of pages selected above and the paper orientation Portrait or Landscape selected on the Basic Settings tab Downloaded from ManualsPrinter com Ma...

Page 62: ...tab 2 Select the Zoom Options check box then select the desired paper size from the Output Paper drop down list The page will be printed to fit on the paper you have selected 3 Select Upper Left to print reduced page image at upper left corner of the paper or Center to print reduced page image with centering for Location setting 4 Click OK to apply the settings Resizing pages by a specified percen...

Page 63: ...m the Output Paper drop down list Using a watermark Follow the steps below to use a watermark on your document On the Advanced Layout tab or Watermark dialog box you can select from a list of predefined watermarks or you can make an original watermark with text or a bitmap The Watermark dialog box also allows you to make a variety of detailed watermark settings For example you can select the size ...

Page 64: ...etailed settings click Watermark Settings The Watermark dialog box appears Note If you select User Name or Computer Name from the Water Mark drop down list the login account name or computer name is printed 3 Select the color from the Color drop down list then adjust the image intensity of the watermark with the Intensity slider bar Downloaded from ManualsPrinter com Manuals ...

Page 65: ...cal Offset position 7 Adjust the size of the watermark with the Size slider bar 8 Click OK to apply the settings and return to the Advanced Layout tab Making a new watermark You can make a new watermark as follows 1 Click the Advanced Layout tab 2 Click New Delete The User Defined Watermarks dialog box appears Note The User Defined Watermarks dialog box also appears by clicking New Delete in the W...

Page 66: ...driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings When sharing the printer on a network you cannot create an user defined watermark at the client Using headers and footers You can print a header or footer on the top or bottom of a page The items that can be printed as a header...

Page 67: ...n use as overlays when printing other documents This feature can be useful for creating corporate letterheads or invoices Note The overlay function is available only when High Quality Printer is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings tab Creating an overlay Follow the steps below to create and save a form overlay file 1 Open your application a...

Page 68: ...oftware with Windows 68 4 Select the Form Overlay check box then click Overlay Settings The Overlay Settings dialog box appears 5 Select Create Overlay Data then click Settings The Form Settings dialog box appears Downloaded from ManualsPrinter com Manuals ...

Page 69: ...he Assign to Paper Source check box is selected the form name is displayed in the Paper Source drop down list on the Basic Settings tab 7 Type the form name in the Form Name box and its description in the Description box 8 Select To Front or To Back to specify whether the overlay will be printed as foreground or background of the document Downloaded from ManualsPrinter com Manuals ...

Page 70: ...overlay Follow the steps below to print a document with overlay data 1 Open the file to print with overlay data 2 From the application access the printer driver Open the File menu choose Print or Print Setup then click Printer Setup Options Properties or a combination of these buttons depending on your application 3 Click the Advanced Layout tab 4 Select the Form Overlay check box and click Overla...

Page 71: ...e the printer settings and exit the printer driver 3 Send the same data that you made by application to the printer like step 12 in Creating an overlay on page 67 This setting is available only for Form Name data Making Extended Settings You can make various settings in the Extended Settings dialog box To open the dialog box click Extended Settings on the Optional Settings tab Note The printer dri...

Page 72: ...ed to keep sufficient RAM disk capacity in order to use the Reserve Job function To enable RAM disk you have to set the RAM Disk setting on the control panel to Normal or Maximum We recommend installing an optional memory to use this function For instructions about increasing your printer s memory see Installing a memory module on page 196 After installed the memory module you have to update the i...

Page 73: ...rs Note The Reserve Job Settings button is available only when the RAM Disk is recognized by the printer driver If you selected Update the Printer Option Automatically on the Optional Settings tab confirm that RAM Disk is set to Installed If you selected Update the Printer Option Manually on the Optional Settings tab click the Settings button and select the RAM Disk check box Reserve Job Option Ma...

Page 74: ... server s IP address in a Web browser 6 Click OK The printer prints your document and stores the print job on the printer s memory To reprint or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 182 for instructions Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies Follow ...

Page 75: ...k box then select Verify Job 5 Enter a user name and job name in the corresponding text boxes Note The OK button becomes available after both the user name and job name have been entered If you want to create a thumbnail of the first page of a job select the Create a thumbnail check box Thumbnails can be accessed by entering http followed by the internal print server s IP address in a Web browser ...

Page 76: ...zed by the printer driver If you selected Update the Printer Option Automatically on the Optional Settings tab confirm that RAM Disk is set to Installed If you selected Update the Printer Option Manually on the Optional Settings tab click the Settings button and select the RAM Disk check box 3 Select the Reserve Job On check box then select Confidential Job 4 Enter a user name and job name in the ...

Page 77: ... gives you information about its current status Installing EPSON Status Monitor 1 Make sure that the printer is off and that Windows is running on your computer 2 Insert the printer software CD ROM in the CD ROM drive Note If the Epson Installation Program screen does not appear automatically click Start then click Computer for Windows Vista or click the My Computer icon on the desktop for Windows...

Page 78: ...ide Using the Printer Software with Windows 78 5 Click Custom Install Note See the Network Guide for information on installing EPSON Status Monitor on a network 6 Click EPSON Status Monitor Downloaded from ManualsPrinter com Manuals ...

Page 79: ...try or region and the URL for EPSON s Web site in that country or region appears Then click OK Note In the dialog box you can set the URL for the site where you can order consumables online See Order Online on page 88 for details Selecting your country or region allows you to change the settings of the URL When you click the Cancel button the Web site s URL does not appear but the EPSON Status Mon...

Page 80: ...indows Vista users EPSON Status Monitor is not available for monitoring Netware printers Note for Windows XP users EPSON Status Monitor is not available when printing from a Remote Desktop connection Note for Netware users When monitoring NetWare printers a Novell Client that corresponds to your operating system must be used Operation is confirmed for the versions below For Windows XP or 2000 Nove...

Page 81: ...ecting your printer name and About Simple Status The Simple Status window indicates printer status errors and warnings This window appears by right clicking the tray icon on the taskbar then selecting your printer name then clicking Simple Status This window also appears when errors occur according to the Pop up Notice you select in the Notice Settings dialog box If you wish to see more informatio...

Page 82: ...ormation about jobs or consumables by clicking on the respective tab a Icon Message The icon and message show the printer status b Printer image The image at the upper left shows the printer status graphically c Text box The text box next to the printer image displays the current status of the printer When a problem occurs the most probable solution is displayed d Close button Clicking this button...

Page 83: ...aining in each imaging cartridge is not displayed and the alert icons do not blink a Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source Information on the optional paper cassettes are displayed only if these options are installed b Toner Indicates the remaining service lives of the imaging cartridges The toner icon flashes when the imagin...

Page 84: ...plays only your jobs that have finished printing Canceled Displays only your jobs that have been canceled printing Held Job is on hold c User Displays the user name d Computer Displays the name of the computer that sent the print job e Job Type Displays the job type The jobs are displayed as Verify Re Print and Confidential respectively About the Reserve Job function see Using the Reserve Job Func...

Page 85: ...4 or 2000 clients Client only Environments When using the LPR connection in Windows Vista Vista x64 XP XP x64 2000 Server 2003 or Server 2003 x64 When using the Standard TCP IP connection in Windows Vista Vista x64 XP XP x64 2000 Server 2003 or Server 2003 x64 When using the EpsonNet Print TCP IP connection in Windows Vista Vista x64 XP XP x64 2000 Server 2003 or Server 2003 x64 Note You cannot us...

Page 86: ...by other computers If you connect the printer via a server with Windows Point Print and the server and the client are both Windows XP or later it communicates with the OS communication function Therefore you can monitor the printer without selecting this check box e More Settings button Displays the More Settings dialog box to set how to communicate with the shared printer f Display the Order Onli...

Page 87: ...s radio box is selected the Order Online window appears automatically only when a consumable first becomes low i More Settings button Displays the More Settings dialog box in which you can set the URL for placing an order appears j Monitor Settings button Displays the Monitor Settings dialog box to set the monitoring interval k Cancel button Click this button to exit the dialog box without saving ...

Page 88: ... the URL where you can place an order and find the dealer nearest you When you click this button a confirmation window asking if you wish to connect to the Web site appears If you do not want this window to appear select the Do not display the confirmation message before connecting check box in the More Settings dialog box The More Settings dialog box appears by clicking the More Settings button i...

Page 89: ...inter is selected Select the menu you wish to display from the Information to display drop down list Then click OK Note You can also access EPSON Status Monitor by right clicking the tray icon and selecting your printer s name Setting Up the USB Connection The USB interface that comes with your printer complies with Microsoft Plug and Play PnP USB specifications Note Your computer must support USB...

Page 90: ... the settings Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images you may need to cancel printing When the printer s icon is displayed on the taskbar follow the instructions below to cancel the printing Double click your printer s icon on the taskbar Select the job in the list then click Cancel from the Document menu Downloaded from M...

Page 91: ... current printer software beforehand Uninstalling the printer driver Note The illustrations in this section show Windows XP screens They may be different from the screens for your operating system 1 Quit all applications 2 For Windows Vista click Start then click Control Panel For Windows XP XP x64 Server 2003 or Server 2003 x64 click Start click Control Panel then click Add or Remove Programs For...

Page 92: ...ninstall Change For Windows XP XP x64 2000 Server 2003 or Server 2003 x64 select EPSON Printer Software then click Change Remove 5 Click the Printer Model tab select your printer s icon 6 Click the Utility tab and confirm that the check box for the printer software you want to uninstall is selected Downloaded from ManualsPrinter com Manuals ...

Page 93: ...erver and the other computers are the clients which need permission to share the printer with the print server The clients share the printer via the print server According to the versions of Windows OS and your access rights on the network perform the appropriate settings of the print server and clients Setting the print server See Using an additional driver on page 94 Setting the clients See With...

Page 94: ...ss Windows XP XP x64 2000 Server 2003 or Server 2003 x64 as the Administrators of the local machine 1 For a Windows Vista or Vista x64 print server click Start click Control Panel then double click Printers For a Windows XP XP x64 Server 2003 or Server 2003 x64 print server click Start point to Printers and Faxes For a Windows 2000 print server click Start point to Settings then click Printers 2 R...

Page 95: ...name in the Share name box Note Do not use spaces or hyphens for the Share name or an error may occur For a Windows 2000 print server select Shared as then type the name in the Share Name box 4 Select the additional drivers Note If the computers of the server and clients use the same OS you do not have to install the additional drivers Just click OK after step3 Downloaded from ManualsPrinter com M...

Page 96: ...Using the Printer Software with Windows 96 On the Windows XP XP x64 2000 Server 2003 or Server 2003 x64 print server Click Additional Drivers Select Windows being used for clients then click OK Downloaded from ManualsPrinter com Manuals ...

Page 97: ... 2000 Server 2003 clients x64 Type 3 User Mode for Windows Vista x64 XP x64 or Server 2003 x64 clients Do not select additional drivers other than the drivers listed in the above table The other additional drivers are not available Server Name Client OS Driver Windows 2000 Windows XP or 2000 clients Intel Windows 2000 Windows XP Windows XP or 2000 clients Intel Windows 2000 or XP Windows XP x64 cl...

Page 98: ...tus Monitor from the CD ROM with administrator privileges in each client For Windows Vista if you want to monitor a shared printer with several users on a client computer select the Allow monitoring of the shared printers check box in EPSON Status Monitor With Windows Vista Vista x64 XP XP x64 or 2000 Follow the steps below to set Windows Vista Vista x64 XP XP x64 or 2000 clients You can install t...

Page 99: ...r attached to another computer then click Next For Windows Vista or Vista x64 click Add a network wireless or Bluetooth printer If the shared printer is found automatically proceed to step 5 If not click stop and click The printer that I want isn t listed then go to step 4 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is...

Page 100: ... connected to the shared printer and the name of the shared printer then click Next Note for Windows Vista users When the dialog box to enter user name and password appears enter the information about the print server then click the name of the shared printer When the Add Printer dialog box appears click Next Note The name of the shared printer may be changed by the computer or server that is conn...

Page 101: ... the clients when setting the network system without installing the additional drivers in the print server The on screen displays on the following pages may differ depending on the version of Windows OS Note When installing in Windows XP XP x64 or 2000 clients you must access Windows XP XP x64 or 2000 as the Administrator For Windows Vista or Vista x64 even if you are not an administrator or power...

Page 102: ...t found may appear Click Yes for Windows 2000 or Continue Anyway for Windows Vista Vista x64 XP XP x64 Server 2003 or Server 2003 x64 and continue installing The folder name differs depending on the OS being used 3 Select the name of the printer click OK then follow the on screen instructions Client s OS Folder Name Windows Vista XP or 2000 Language WINVISTA_XP_2K Windows Vista x64 or XP x64 Langu...

Page 103: ...driver after major operating system updates such as OSX 10 3 to 10 4 but you do not have to re install it for minor updates such as 10 3 1 to 10 3 2 Accessing the printer driver To control your printer and change its settings use the printer driver The printer driver allows you to easily make all the print settings including paper source paper size and orientation Mac OS X To access the printer dr...

Page 104: ...vor speed or detail There are three levels of print output Fast Fine and Maximum Fine and Maximum provide high quality precise printing but requires more memory and slows the printing speed When Automatic is selected on the Basic Settings tab the printer driver takes care of all detailed settings according to the color setting you select Color and resolution are the only settings you need to make ...

Page 105: ... settings are provided to help you optimize print settings for a particular kind of printout such as presentation documents or images taken by a video or digital camera Follow the steps below to use the predefined settings For Mac OS X users 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic Settings tab Downloaded from ManualsPrinter com Manuals ...

Page 106: ...ng from the list according to the type of document or image you want to print When you choose a predefined setting other settings such as Printing Mode Print Quality Screen and Color Management are set automatically Changes are shown in the Summary drop down list in the Print dialog box Note The printer driver s online help provides details on printer driver settings Downloaded from ManualsPrinter...

Page 107: ...ter Settings from the drop down list and select Basic Settings tab 3 Click Advanced then click More Settings The following dialog box appears 4 Choose Color or Black as the Color setting 5 Choose the desired print quality from the drop down list Note When making the other settings click the button for details on each setting 6 Click OK to apply the settings and return to the Basic Settings dialog ...

Page 108: ... You can enlarge or reduce the size of your documents during printing according to the specified paper size For Mac OS X users Note This function is not available with Mac OS X 10 2 and 10 3 1 Open the Print dialog box 2 Select Paper Handling from the drop down list 3 Select Scale to fit paper size and select the desired paper size from the drop down list Note If you select Scale down only your do...

Page 109: ...to fit the specified paper size by using Layout printing You can also choose to print documents surrounded by a frame For Mac OS X users 1 Open the Print dialog box 2 Select Layout from the drop down list 3 Select the number of pages you want to print on one sheet of paper from the drop down list 4 Click Print to start printing Note The Layout settings are a standard feature of Mac OS X Downloaded...

Page 110: ...lect from a list of predefined watermarks or you can select a image file PDF PNG or JPG or text file as your own custom watermark For example you can select the size intensity and position of your watermark For Mac OS X users 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic Settings tab 3 Click Stamp Function Downloaded from ManualsPrinter com Manu...

Page 111: ...rint the watermark by dragging the watermark image on the preview window To resize the watermark drag its handle 7 Adjust the image density of the watermark with the Intensity slide bar 8 You can rotate custom text watermarks by inputting the degrees in the Angle box Or select the Rotate by mouse check box then rotate the text watermark with the pointer on the preview window 9 Click OK to apply th...

Page 112: ...age for a watermark with the following procedures To make a text watermark For Mac OS X users 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic Settings tab 3 Click Stamp Function 4 Select the Watermark check box then click Watermark Settings Downloaded from ManualsPrinter com Manuals ...

Page 113: ...ew Delete 6 Click Add Text on the User Stamp Setting dialog box 7 Click the Text box to open the Text Input dialog box Type the watermark text then click OK to close the dialog box Select the Font and Style then click OK on the Edit Text dialog box Downloaded from ManualsPrinter com Manuals ...

Page 114: ...t from the List box then click Mark Delete After removing it be sure to click Save to close the dialog box 9 Select a custom watermark that has been saved from the Watermark drop down list on the Watermark Setting dialog box and then click OK To make an image for a watermark Before making a custom watermark you should prepare a image file PDF PNG or JPG For Mac OS X users 1 Open the Print dialog b...

Page 115: ...0 Series User s Guide Using the Printer Software with Macintosh 115 3 Click Stamp Function 4 Select the Watermark check box then click Watermark Settings 5 Click New Delete Downloaded from ManualsPrinter com Manuals ...

Page 116: ... Printer Software with Macintosh 116 6 Click Add Image on the User Stamp Setting dialog box 7 Select a image file PDF PNG or JPG then click Open 8 Type the file name in the Watermark box then click Save Downloaded from ManualsPrinter com Manuals ...

Page 117: ...the Watermark drop down list on the Watermark Setting dialog box then click OK Using headers and footers You can print a header or footer on the top or bottom of a page The items that can be printed as a header or footer include user name computer name date date time or collate number For Mac OS X users 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select Basic ...

Page 118: ... apply the settings Duplex printing Duplex printing prints on both sides of the paper You can also do duplex printing manually without using the Duplex Unit When printing for binding the binding edge can be specified as required to produce the desired page order Printing with the Duplex Unit models with Duplex Unit only Follow the steps below to print with the Duplex Unit For Mac OS X users 1 Open...

Page 119: ...t Page 7 When printing for binding as a booklet select the Binding Method check box and make appropriate settings For details about each setting see online help 8 Click Print to start printing Doing duplex printing manually models without Duplex Unit only For Mac OS X users 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic settings tab 3 Select the ...

Page 120: ...g for binding as a booklet select the Binding Method check box and make appropriate settings For details about each setting see online help 8 Click Print to start printing 9 After printing on one side reload the paper into the MP tray with the printed surface face up as shown below Then press the N Start Stop button Note Straighten the paper before loading it If curled paper is loaded it may not f...

Page 121: ... Maximum We recommend installing an optional memory to use this function For instructions about increasing your printer s memory see Installing a memory module on page 196 The table below gives an overview of the Reserve Job options Each option is described in detail later in this section Jobs stored on the printer s memory are handled differently depending on the Reserve Job option Refer to the t...

Page 122: ...w the steps below to use the Re Print Job option For Mac OS X users 1 Open the Print dialog box and select Printer Settings from the drop down list then click the Basic Settings tab 2 Click the Reserve Job button Reserve Job Option After Printing After Turning Off Printer or Using Reset All Re Print Job Data remains on the printer s memory Data is cleared Verify Job Confidential Job Data is cleare...

Page 123: ... Click OK The printer prints your document then stores the print job data on the printer s memory To reprint or delete this data using the printer s control panel see Using the Quick Print Job Menu on page 182 Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies Follow the steps below to use the Verify Job option For Mac OS X ...

Page 124: ...res the print job data on the printer s memory After you have confirmed the printout you can print the remaining copies or delete this data using the printer s control panel See Using the Quick Print Job Menu on page 182 for instructions Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the printer s memory Follow the steps below to store print data...

Page 125: ...word for the job by entering a four digit number in the password dialog box Note Password must be four digits Only numbers from 1 through 4 can be used for password Keep password in a safe place You must enter the correct password when printing a Confidential Job 6 Click OK The printer prints your document then stores the print job data on the printer s memory To print or delete this data using th...

Page 126: ... hard disk drive then open the Utilities folder 2 Double click the Printer Setup Utility for Mac OS X 10 3 and 10 4 or Print Center for Mac OS X 10 2 icon 3 Click the Utility for Mac OS X 10 3 and 10 4 or Configure for Mac OS X 10 2 icon in the Printer List dialog box Note You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the Dock To find detailed information on...

Page 127: ...tice you select in the Notice Settings dialog box If you wish to see more information about the status of your printer click Details Note The Simple Status window does not appear automatically while the Status tab in the Detailed Status dialog box is displayed Detailed Status You can monitor detailed printer status on the Status tab in the Detailed Status dialog box a Icon Message The icon and mes...

Page 128: ...ng cartridges are used c Text box The text box next to the printer image displays the current status of the printer When a problem occurs the most probable solution is displayed d Close button Clicking this button closes the dialog box a Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source Information on the optional paper cassettes are dis...

Page 129: ...rint job which is being deleted Printing The print job which is printed currently Completed Displays only your jobs that have finished printing Canceled Displays only your jobs that have been canceled printing Held Job is on hold c User Displays the user name d Computer Displays the name of the computer that sent the print job e Job Type Displays the job type When the Reserve job function is used ...

Page 130: ...ton Selecting a job that is being held and clicking this button displays the dialog box for printing the held job You can only print jobs that you sent that are being held i Refresh button Clicking this button refreshes the information on this menu j Display settings button Displays the Display settings dialog box to select items to be displayed a Printer drop down list Select your printer from th...

Page 131: ... your hard drive then open the Utilities folder and double click the Printer Setup Utility for Mac OS X 10 3 and 10 4 or Print Center for Mac OS X 10 2 icon 2 Click Add Printer in the Printer List dialog box 3 Select EPSON USB or USB from the pop up menu Select your printer icon in the Product list then click Add 4 Close Printer Setup Utility for Mac OS X 10 3 and 10 4 or Print Center for Mac OS X...

Page 132: ... click your printer from the print queue Then select Delete Job from the jobs menu Uninstalling the Printer Software For Mac OS X users 1 Quit all applications on the computer 2 Insert the EPSON printer software CD ROM in your Macintosh 3 Double click the Printer Driver folder 4 Double click your printer s icon Note If the Authorization dialog box appears enter the Password or phrase then click OK...

Page 133: ...directly connected to one of them The computer that is directly connected to the printer is the print server and the other computers are the clients which need permission to share the printer with the print server The clients share the printer via the print server For Mac OS X users Use the Printer Sharing setting which is a standard feature of Mac OS X 10 2 or later See your operating system s do...

Page 134: ...ng needs System requirements Your computer must meet the following system requirements to be able to use the Adobe PostScript 3 printer driver For Windows To use the Adobe PostScript 3 printer driver your computer must be running Microsoft Windows Vista Vista x64 XP XP x64 or 2000 For Macintosh Any Macintosh computer to which the printer is connected must be running Mac OS X ver 10 2 8 or later Se...

Page 135: ...stScript printer driver for the USB interface c Caution Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a parallel port It may damage the system Note Installing the printer software for Windows Vista Vista x64 XP XP x64 or 2000 may require administrator privileges If you have problems ask your administrator for more information Turn off all...

Page 136: ...printer then click Next Note Do not select the Automatically detect and install my Plug and Play printer check box 6 Select USB as the port the printer is connected to then click Next 7 Click Have Disk and specify the following path for the CD ROM If your CD ROM drive is D the path will be D ADOBEPS ENGLISH PS_SETUP Then click OK Note Change the drive letter as needed for your system 8 Select the ...

Page 137: ...P or XP x64 click Start point to Printer and Faxes and click Add a printer in the Printer Tasks menu For Windows 2000 click Start point to Settings and click Printers Then double click the Add Printer icon 3 The Add Printer Wizard appears Then click Next 4 Select Local printer then click Next Note Do not select the Automatically detect and install my Plug and Play printer check box 5 Select the Cr...

Page 138: ...lication to make sure that you get the result you want From the application To access the printer driver click the Print or Page Setup from the File menu You also need to click Setup Options Properties or a combination of these buttons For Windows Vista or Vista x64 users To access the printer driver click Start click Control Panel then double click Printers For Windows XP or XP x64 users To acces...

Page 139: ...Using AppleTalk under Windows 2000 Use the following settings if your machine is running Windows 2000 and the printer is connected through an network interface using the AppleTalk protocol Use SelecType to set the Emulation Mode Network item to PS3 Using the default Auto setting will cause an extra unneeded page to be printed On the Device Settings sheet of the printer s Properties dialog box make...

Page 140: ... CD ROM into your CD ROM drive 2 Double click the CD ROM icon 3 Double click Mac OS X then double click PS Installer Note For Mac OS X 10 2 if the Authenticate window appears enter the user name and password for an administrator 4 The Install EPSON PostScript Software screen appears click Continue then follow the on screen instructions 5 Easy Install is displayed on the screen Click Install Note F...

Page 141: ...c OS X 10 3 and 10 4 or Print Center for Mac OS X 10 2 The Printer List window appears 2 Click Add in the Printer List window 3 Select the protocol or the interface that you are using from the pop up list Note for Appletalk users Make sure to select AppleTalk Do not select EPSON AppleTalk because it cannot be used with the PostScript 3 printer driver Note for IP Printing users Make sure to select ...

Page 142: ...he Printer list then select Show Info from the Printers menu The Printer Info dialog box appears Select Installable Options from the pop up list then make the necessary settings 6 Confirm that your printer s name is added to the Printer List Then quit Printer Setup Utility for Mac OS X 10 3 and 10 4 or Print Center for Mac OS X 10 2 Accessing the PostScript printer driver To control your printer a...

Page 143: ...resolution the following functions in the printer driver cannot be used For Mac OS X users Follow the steps below to change the settings 1 Access the printer driver The Printer List window appears 2 Select the printer from the list 3 Select Show Info from the Printers menu The Printer Info dialog box appears 4 Make necessary changes to the settings then close the dialog box 5 Quit Printer Setup Ut...

Page 144: ...ted System requirements Your computer must meet the following system requirements to be able to use the PCL6 PCL5 printer driver To use the PCL6 PCL5 printer driver your computer must be running Microsoft Windows Vista Vista x64 XP XP x64 Server 2003 Server 2003 x64 or have installed the 2000 Service Pack 3 or later For Windows Vista Minimum memory Recommended memory 128 MB for a simple print job ...

Page 145: ...th Intel EM64T or AMD 64 CPU Hard Disk 10 25 MB free for driver installation Memory 512MB 512 MB Display Super VGA supporting DirectX 9 with 32MB graphics memory or more Minimum Recommended Computer IBM PC series or IBM compatible with Pentium or higher CPU IBM PC series or IBM compatible with Pentium II or higher CPU Hard Disk 10 25 MB free for driver installation Memory 128 MB 256 MB for Server ...

Page 146: ...driver and do not need to be made using the control panel In fact printer driver settings override settings made using the control panel so use the control panel menus only to make settings you cannot make in your software or printer driver including the following Changing the emulation modes and selecting the IES Intelligent Emulation Switching mode Specifying a channel and configuring the interf...

Page 147: ...revious level Press the l Back button to return to the previous level without changing the setting Note You need to turn the printer off and then on to activate some settings For details see Control Panel Menus on page 147 6 Press the N Start Stop button to exit the control panel menus Control Panel Menus Press the u Up and d Down buttons to scroll through the menus The menus and menu items appear...

Page 148: ...l to confirm whether options have been installed correctly Toner Check Sheet Prints a sheet showing the printing patterns using the currently installed imaging cartridges Reserve Job List Prints a list of reserved print jobs stored on the printer s memory Item Settings default in bold Status Sheet Toner Check Sheet Reserve Job List 1 Network Status Sheet 2 USB Ext I F Status Sht 3 PS3 Status Sheet...

Page 149: ...vailable for your selected printer emulation Cyan C Toner Magenta M Toner Yellow Y Toner Black K Toner Transfer Fuser Displays the remaining service lives of consumables as shown below If a non genuine imaging cartridge is used is displayed instead of the remaining indicator Total Pages Displays the total number of pages printed by the printer Color Pages Displays the total number of pages printed...

Page 150: ...hen the optional paper cassette unit is installed MP Tray Size Select your paper size from this menu Cassette 1 Size Cassette 2 Size Displays the paper size loaded in the standard and optional paper cassettes MP Type Lets you set the paper type loaded in the MP tray Cassette 1 Type Cassette 2 Type Lets you select the paper type loaded in the standard and optional lower cassettes Item Settings defa...

Page 151: ...can since settings made on your computer always override these settings 1 Default setting varies according to the country of purchase 2 Custom size paper is 76 2 98 4 mm at the minimum and 220 355 6 mm at the maximum but EPSON recommends printing on paper that is not wider than 215 9 mm 3 Not available in PS3 mode 4 Not available in PS3 and PCL mode Item Settings default in bold USB Auto ESCP2 FX ...

Page 152: ...e outlined in full black on the right and lower edges Image Optimum When this mode is on the quality of graphics is reduced It reduces the amount of graphics data when the data reaches the memory limit allowing complex documents to be printed Top Offset Makes fine adjustments to the vertical printing position of the page c Caution Make sure that the printed image does not extend beyond the edge of...

Page 153: ...expected L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected Setup Menu This menu allows you to make various basic configuration settings related to paper sources feeding modes and error handling You can also use this menu to select the LCD panel display language Downloaded from Manu...

Page 154: ...to Sleep Specifies the length of time until the printer enters the sleep mode if there are no button operations Item Settings default in bold Language English Français Deutsch Italiano ESPAÑOL SVENSKA Dansk Nederlands SUOMI Português Norsk Time to Sleep 5 15 30 60 120 Min Time Out 0 5 to 60 to 300 in increments of 1 Paper Source Auto MP Cassette 1 Cassette 2 1 MP Mode Normal Last Manual Feed Off 1...

Page 155: ...ize DL C5 IB5 is selected as the Page Size setting paper always feeds from the MP tray If you select Thick ExtraThk or Trnsprncy as the Paper Type setting paper always feeds from the MP tray MP Mode This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver When Normal is selected as the MP Mode the MP tray...

Page 156: ...inting even if the image size exceeds the printable area for the specified paper size This may cause smudges because of the toner that is not transferred onto the paper properly When this item is turned off the printer stops printing if a paper size error occurs Auto Cont When you turn this setting on the printer automatically continues printing after a certain period of time when one of the follo...

Page 157: ...nction If you select Maximum all of the additional RAM disk capacity can be used for storage If you select Normal 50 percent of the additional RAM disk capacity can be used for storage If you select Maximum or Normal but the optional RAM disk is not installed 16 MB of the RAM disk capacity is used for storage If you select Off RAM disk cannot be used to reserve jobs Color Regist Menu This menu all...

Page 158: ...eful not to interrupt someone else s job SelecType Init Restores the control panel menu settings to their default values Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer s memory using the Quick Print Job feature Re Print Job and Verify Job of the printer driver s Reserve Job function For instructions on using this menu see Using the Quick Pri...

Page 159: ...tting cannot be changed 5 When the Get IPAddress setting is changed from Panel or PING to Auto the panel setting values are saved Then Auto is changed back to Panel or PING the saved setting values are displayed The value is set to 192 168 192 168 if the settings are not made from the panel USB I F Allows you to activate or deactivate the USB interface USB Speed Allows you to select the operation ...

Page 160: ...ted more memory is allocated for printing data Note To activate Buffer Size settings you must turn off the printer for more than five seconds then turn it back on Or you can perform a Reset All operation as explained in Reset Menu on page 157 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer Network Menu See the Network Guide for each ...

Page 161: ...nt Source or Font Number settings Item Settings default in bold FontSource Resident Download 1 ROM A Font Number 0 65535 depending on your settings Pitch 2 0 44 10 00 99 99 cpi in 0 01 cpi increment Height 2 4 00 12 00 999 75 pt in 0 25 pt increment SymSet IBM US Roman 8 Roman 9 ECM94 1 8859 2 ISO 8859 9 ISO 8859 10ISO 8859 15ISO PcBlt775 IBM DN PcMultiling PcE Europe PcTk437 PcEur858 Pc1004 WiAns...

Page 162: ...umber of lines for the selected paper size and orientation This also causes a line spacing VMI change and the new VMI value is stored in the printer This means that later changes in the Page Size or Orientation settings cause changes in the Form value based on the stored VMI CR Function LF Function These functions are included for users of particular operating systems such as UNIX Tray Assign Chan...

Page 163: ... is selected Lossy compression refers to a data compression technique in which some amount of data is lost Binary Specifies the data format Select On for the Binary data and select Off for the ASCII data When you select On PDF formatted files which are transferred via network interface can be printed directly Note Binary can only be used with network connection You do not have to select On when us...

Page 164: ... Letter 62 or A4 66 paper has been selected Item Settings default in bold Font Courier Prestige Roman Sans serif Roman T Orator S Sans H Script OCR A OCR B Pitch 10 12 15 cpi Prop Condensed Off On T Margin 0 40 0 50 1 50 inches in 0 05 inch increments Text 1 62 66 81 lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 PcIcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 P...

Page 165: ... the character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners shaded areas international characters Greek characters and mathematical symbols If you select Italic the upper half of the character table is defined as italic characters Country Use this option to select one of the fifteen i...

Page 166: ... printer commands If you select Dark the bit image density is high and if you select Light the bit image density is low If you select BarCode the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read by a bar code reader This mode will reduce the size of the image being printed and may also cause s...

Page 167: ... printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Item Settings default in bold Font Courier Prestige Roman Sans serif Script Orator S OCR A OCR B Pitch 10 12 15 cpi Prop Condensed Off On T Margin 0 40 0 50 1 50 inches in 0 05 inch increments Text 1 62 66 81 lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTur...

Page 168: ...osition goes beyond the right margin If you select Off the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Off the printer does not send an automatic line feed LF command with each carriage return CR If On is selected a...

Page 169: ...ables contain the characters and symbols used by different languages The printer prints text based on the selected character table T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Item Settings default in bold Font Courier Prestige Gothic Orator Script...

Page 170: ...s not send an automatic line feed LF command with each carriage return CR If On is selected a line feed command is sent with each carriage return Select On if your text lines overlap Alt Graphics Turns the Alternate Graphics option on or off Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select Dark the bit image density is high and if you sele...

Page 171: ...l Job or to change the settings and to perform the items in all menus Before changing the setting you have to enter the password set in the Password Config setting Status and Error Messages This section contains a list of error messages shown on the LCD panel a brief description of each message and suggestions for correcting the problem Note that not every message shown on the LCD panel indicates ...

Page 172: ...lack and white mode replace any color imaging cartridge that has reached the end of its service life Can t Print Duplex The printer has encountered problems during duplex printing Make sure you are using an appropriate type and size of paper for the duplex printing The problem could also be a result of incorrect settings for the paper source you are using Pressing the N Start Stop button will prin...

Page 173: ... page 146 for instructions Close Front Cover The front cover has been open for more than 5 minutes To clear the error close the front cover Collate Disabled Printing by specifying the number of copies is no longer possible due to a lack of memory RAM If this error occurs print only one copy at a time To clear this error select Clear Warning from the control panel s Reset Menu See How to access the...

Page 174: ... turn off the printer and remove the ROM module then reinstall the ROM module If that fails to clear the error contact your dealer Image Optimum There is insufficient memory to print the page at the specified print quality The printer automatically lowers the print quality so that it can continue printing If the quality of the printout is not acceptable try simplifying the page by limiting the num...

Page 175: ...r open the front cover then remove the transfer unit Reinstall the unit properly then close the front cover The error clears automatically if the transfer unit is properly installed Install uuuu TnrCart The wrong imaging cartridge is installed in the indicated color imaging cartridge position in the printer or the position is empty The letters C M Y or K appear in place of uuuu and indicate the co...

Page 176: ...o Password Config Menu on page 171 or the Network Guide for information Need Memory The printer has insufficient memory to complete the current print job To clear this error message select Clear Warning from the control panel s Reset Menu See How to access the control panel menus on page 146 for instructions To prevent this problem from recurring add more memory to your printer as described in Mem...

Page 177: ...paper jam occurs at two or more locations simultaneously the corresponding multiple locations are displayed Paper Out tttt sssss There is no paper in the specified paper source tttt Load paper of the size sssss into the paper source Location Description Paper Jam MP C1 A Paper is jammed at the MP tray or standard paper cassette For instructions on clearing this type of paper jam see Paper Jam MP C...

Page 178: ... resume printing or press the Cancel Job button to cancel the print job If this message appears again select On as the Page Protect setting in the control panel s Setup Menu or select Avoid Page Error on the printer driver If you continue to receive this message when printing a particular page try simplifying the page by limiting the number of graphics or reducing the number and size of fonts To a...

Page 179: ...clears automatically after you replace the unit and close all printer covers Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function The maximum number of print jobs stored on the printer s memory has been reached or the memory has no more memory available to store a new job To store a new print job delete a previously stored job Also if you have any...

Page 180: ... on the LCD panel Cffff Exxx turn off the printer unplug the power cord then contact a qualified service representative Sleep The printer is currently in the power save mode This mode is canceled when the printer receives print data This mode is also canceled by selecting Reset or Reset All from the control panel s Rest Menu See Using the Control Panel Menus on page 146 for instructions TonerCart ...

Page 181: ...near the end of its service life You can continue to print until the Replace TransferUnit message appears Prepare a new transfer unit To clear this warning message and continue printing select Clear All Warning from the control panel s Reset Menu For instruction about accessing the control panel menus see How to access the control panel menus on page 146 Write Error ROM A Write Error ROM P This me...

Page 182: ...ee Installing a memory module on page 196 Using the Quick Print Job Menu Follow the steps below to print or delete Re Print Job and Verify Job data 1 Make sure the LCD panel displays Ready or Sleep then press the Enter button to access the control panel menus 2 Press the d Down button repeatedly until Quick Print Job Menu appears on the LCD panel then press the Enter button 3 Use the d Down or u U...

Page 183: ...ponding buttons as shown below Note Passwords are always four digits Passwords consist of numbers from 1 through 4 If no print jobs have been saved with the password you entered Wrong Password appears briefly on the LCD panel then the printer exits the control panel menus Confirm the password and try again 5 Use the d Down or u Up button to scroll to the appropriate job name then press the Enter b...

Page 184: ...p 2 Press the Enter button three times The printer prints a status sheet 3 Confirm that the information about the installed options is correct If the options are installed correctly they appear under Hardware Configuration If the options are not listed try reinstalling them Note If the status sheet does not list your installed options correctly make sure that they are securely connected to the pri...

Page 185: ...on the control panel 2 Press the d Down button several times until the LCD panel displays Color Regist Menu then press the Enter button twice Canceling Printing You can cancel printing from your computer by using the printer driver To cancel a print job before it is sent from your computer for Windows see Canceling Printing on page 90 or for Macintosh see Canceling Printing on page 132 Using the C...

Page 186: ...ave occurred at the interface Follow the steps below to use the Reset Menu 1 Press the Enter button to access the control panel menus 2 Press the d Down button several times until Reset Menu appears on the LCD panel then press the Enter button 3 Press the d Down button several times until Reset to display 4 Press the Enter button Printing is canceled The printer is ready to receive a new print job...

Page 187: ...s pay attention to the following handling precautions before installing the option The printer weighs about 28 kg 61 7 lb One person should never attempt to lift or carry it alone Two people should carry the printer lifting it from the positions shown below w Warning To lift the printer safely you must hold it in the positions shown above If carried incorrectly the printer may be dropped and damag...

Page 188: ...the interface cables OFF c Caution Make sure to unplug the power cord from the printer to prevent getting an electrical shock 3 Carefully remove the optional paper cassette unit from its carton and place it where you intend to set up the printer Note Make sure you have the two screws packed with the optional paper cassette unit Downloaded from ManualsPrinter com Manuals ...

Page 189: ...ptional paper cassette unit in the future 4 Carefully grasp the printer at the position indicated below and lift it carefully with two people 5 Align the corners of the printer and the unit then lower the printer gently onto the unit so that the four pins on top of the unit fit into the holes on the bottom of the printer Downloaded from ManualsPrinter com Manuals ...

Page 190: ...ll the interface cables and the power cord 10 Reattach the interface cover 11 Plug the printer s power cord into an electrical outlet 12 Turn on the printer To confirm that the option is installed correctly print a Status Sheet See Printing a Status Sheet on page 237 Note for Windows users If EPSON Status Monitor is not installed you have to make settings manually in the printer driver See Making ...

Page 191: ...for Mac OS X 10 2 and then re register the printer Removing the optional paper cassette unit Perform the installation procedure in reverse Duplex Unit For specifications or details about the paper types and sizes that you can use with the Duplex Unit see Duplex Unit on page 269 Installing the Duplex Unit Follow the steps below to install the optional Duplex Unit 1 Turn off the printer OFF Download...

Page 192: ...ront cover and open the cover c Caution Do not leave the front cover open for more than five minutes to avoid exposing the imaging cartridges to light Do not expose the imaging cartridges to sunlight at all 3 Remove the cap from the connector Downloaded from ManualsPrinter com Manuals ...

Page 193: ...193 4 Pull up the blue tabs on both sides of the transfer unit c Caution Do not touch the transfer belt on the transfer unit to avoid damaging it 5 Raise the transfer unit 6 Take the Duplex Unit out of its package Downloaded from ManualsPrinter com Manuals ...

Page 194: ...r 8 Pull down the transfer unit 9 Close the front cover 10 Turn on the printer To confirm that the option is installed correctly print a Status Sheet See Printing a Status Sheet on page 237 Note The printer cannot recognize the Duplex Unit if its cover has not been removed Make sure that the cover was removed as explained in step 3 Downloaded from ManualsPrinter com Manuals ...

Page 195: ...printer For Windows see Printing with the Duplex Unit models with Duplex Unit only on page 55 For Macintosh see Printing with the Duplex Unit models with Duplex Unit only on page 118 for information about duplex printing Removing the Duplex Unit Follow the steps below to remove the optional Duplex Unit 1 Turn off the printer 2 Press the latch on the front cover and open the cover 3 Pull up the blu...

Page 196: ...alling a memory module Follow the steps below to install an optional memory module c Caution Before you install a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components w Warning Be careful when working inside the printer as some components are sharp and may cause injury 1 Remove the interface cover on th...

Page 197: ...he printer off and unplug the power cord and all the interface cables OFF c Caution Make sure to unplug the power cord from the printer to prevent getting an electrical shock 3 Loosen the two screws on the back of the printer Downloaded from ManualsPrinter com Manuals ...

Page 198: ...emove the controller option expanded aperture plate 5 Identify the memory slots These positions are shown below S1 Optional memory slot S0 Standard memory slot Note Do not remove the memory module from the S0 slot S1 S0 Downloaded from ManualsPrinter com Manuals ...

Page 199: ... sides of the memory module down Confirm that the notch on the memory module matches that of the memory slot notch c Caution Do not apply too much force Be sure to insert the memory facing the correct way Do not remove any modules from the circuit board Otherwise the printer will not work 7 Reattach the controller option expanded aperture plate Downloaded from ManualsPrinter com Manuals ...

Page 200: ...led correctly print a Status Sheet See Printing a Status Sheet on page 237 Note for Windows users If EPSON Status Monitor is not installed you have to make settings manually in the printer driver See Making Optional Settings on page 71 Note for Macintosh users When you have attached or removed printer options you need to delete the printer using Print Setup Utility for Mac OS X 10 3 and 10 4 or Pr...

Page 201: ... be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components w Warning Be careful when working inside the printer as some components are sharp and may cause injury Perform the installation procedure in reverse Downloaded from ManualsPrinter com Manuals ...

Page 202: ...le products Imaging Cartridge Handling precautions Always observe the following handling precautions when replacing the consumable products Installing a genuine imaging cartridge is recommended Using a non genuine imaging cartridge may affect print quality Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson When ha...

Page 203: ... they may explode and cause injury Dispose of them according to local regulations If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fire or explosion if they come into contact with a spark do not use a vacuum cleaner Replacing an imaging cartridge Follow the steps below to replace an imaging cartridge 1 Confirm the...

Page 204: ... printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 30 minutes to allow the heat to subside before doing so c Caution Do not touch the transfer belt on the transfer unit to avoid damaging it 4 Take the new imaging cartridge out of its package and gently shake it from side to side and front to back to distribute the toner evenly Dow...

Page 205: ...umable Products 205 5 Remove the cartridge seal pulling straight from the imaging cartridge Make sure to pull the tape slowly to avoid tearing it 6 Insert the new imaging cartridge all the way until it stops Downloaded from ManualsPrinter com Manuals ...

Page 206: ...C2800 Series User s Guide Replacing Consumable Products 206 7 Remove the orange plastic cover by pinching the center of the cover and pulling it 8 Close the front cover Downloaded from ManualsPrinter com Manuals ...

Page 207: ...y w Warning The fuser unit can be very hot if the printer has been in use Turn the printer off and wait for 30 minutes until the temperature has subsided before replacing the fuser unit Keep the consumable products out of the reach of children Replacing the fuser unit Follow the steps below to replace the fuser unit 1 Turn off the printer and wait with the front cover closed for 30 minutes until t...

Page 208: ...cover c Caution Do not leave the front cover open for more than five minutes to avoid exposing the imaging cartridges to light Do not expose the imaging cartridges to sunlight at all 3 Take the light shielding paper from the new fuser unit s package and attach it to the printer Downloaded from ManualsPrinter com Manuals ...

Page 209: ...onsumable Products 209 4 Open the paper guide on the top front of the printer 5 Unlock the lock levers on both sides of the fuser unit 6 Pull the fuser unit towards you and then lift it out of the printer Downloaded from ManualsPrinter com Manuals ...

Page 210: ...use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 30 minutes to allow the heat to subside before doing so 7 Take the new fuser unit out of its package and remove the protective materials 8 Lower the new fuser into the printer making sure that the notch on the right side of the fuser unit into the post of the printer Downloaded from ManualsPrinter com...

Page 211: ...mable Products 211 9 Lock the lock levers on both sides of the fuser unit Note Make sure that the lock levers are completely back to the locked position 10 Close the paper guide on the top front of the printer Downloaded from ManualsPrinter com Manuals ...

Page 212: ...AcuLaser C2800 Series User s Guide Replacing Consumable Products 212 11 Remove the light shielding paper from the printer 12 Close the front cover Downloaded from ManualsPrinter com Manuals ...

Page 213: ...nsumable products in fire as it may explode and cause injury Dispose of it according to local regulations Keep the consumable products out of the reach of children Replacing the transfer unit Follow the steps below to replace the transfer unit 1 Press the latch on the front cover and open the cover c Caution Do not leave the front cover open for more than five minutes to avoid exposing the imaging...

Page 214: ...he blue tabs on both sides of the transfer unit w Warning Be careful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 30 minutes to allow the heat to subside before doing so Downloaded from ManualsPrinter com Manuals ...

Page 215: ...e transfer unit and pull it up out of the printer 5 Take the new transfer unit from its package 6 Lower the transfer unit inside the printer making sure that the posts on the transfer unit into the guides then pull down the transfer unit Downloaded from ManualsPrinter com Manuals ...

Page 216: ...oducts 216 7 Remove the protective material from both sides of the transfer unit c Caution Do not touch the transfer belt on the transfer unit to avoid damaging it 8 Remove the protective material on the transfer unit Downloaded from ManualsPrinter com Manuals ...

Page 217: ...AcuLaser C2800 Series User s Guide Replacing Consumable Products 217 9 Remove the light shielding paper from the printer 10 Close the front cover Downloaded from ManualsPrinter com Manuals ...

Page 218: ...If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth moistened with a mild detergent c Caution Never use alcohol or paint thinner to clean the printer cover These chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electrical components Downloaded from ManualsPrinter com Manuals ...

Page 219: ...Laser C2800 Series User s Guide Cleaning and Transporting the Printer 219 Cleaning the pickup roller 1 Turn off the printer OFF 2 Pull the paper cassette unit out Downloaded from ManualsPrinter com Manuals ...

Page 220: ...r s Guide Cleaning and Transporting the Printer 220 3 Gently wipe the rubber parts of the pickup roller inside the printer with a well wrung wet cloth 4 Insert the paper cassette unit Downloaded from ManualsPrinter com Manuals ...

Page 221: ...equired around the printer to ensure smooth operation a 350 mm b 140 mm c 100 mm d 270 mm e 100 mm To install and use any of the following options you will need the indicated amount of additional space The 550 sheet paper cassette unit adds 138 mm 5 4 in to the bottom of the printer In addition to space considerations always heed the following precautions when finding a place to locate the printer...

Page 222: ... Use a grounded outlet that matches the printer s power plug Do not use an adapter plug Only use an outlet that meets the power requirements for this printer For long distances Repacking the printer If you need to transport your printer for long distances carefully repack it using the original box and packing materials Follow the steps below to repack your printer 1 Turn off the printer and remove...

Page 223: ...moving the printer on its own two people should lift and carry the printer Follow the steps below to move the printer for short distances 1 Turn off the printer and remove the following items Power cord Interface cables Loaded Paper Installed options 2 Be sure to lift the printer by the correct positions as shown below c Caution When moving the printer always keep it horizontal Downloaded from Man...

Page 224: ...e and might cause other paper jams Pull it gently in order to avoid tearing Always try to remove jammed paper with both hands to avoid tearing it If jammed paper is torn and remains in the printer or if paper is jammed in a place not mentioned in this section contact your dealer Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer driver Do not leave th...

Page 225: ...g Be careful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Paper Jam MP C1 A 1 Remove all the paper from the MP tray Downloaded from ManualsPrinter com Manuals ...

Page 226: ...bleshooting 226 2 Close the MP tray 3 Remove the standard paper cassette gently pull out any sheets of paper and reinstall the paper cassette 4 Press the latch on the front cover and open the cover Downloaded from ManualsPrinter com Manuals ...

Page 227: ...lose the front cover Paper Jam C1 A Note If the MP tray is open remove all the paper and then close the MP tray 1 Remove the standard paper cassette gently pull out any sheets of paper and reinstall the paper cassette Downloaded from ManualsPrinter com Manuals ...

Page 228: ...tch on the front cover and open the cover 3 Gently pull out any sheets of paper c Caution Do not touch the transfer belt and light sensitive drums to avoid damaging them 4 Gently pull out any sheets of paper on the transfer unit Downloaded from ManualsPrinter com Manuals ...

Page 229: ...age the transfer belt 5 Close the front cover Paper Jam C2 C1 A Note If the MP tray is open remove all the paper and then close the MP tray 1 Remove the optional paper cassette gently pull out any sheets of paper and reinstall the paper cassette Downloaded from ManualsPrinter com Manuals ...

Page 230: ...Guide Troubleshooting 230 2 Remove the standard paper cassette gently pull out any sheets of paper and reinstall the paper cassette 3 Press the latch on the front cover and open the cover Downloaded from ManualsPrinter com Manuals ...

Page 231: ...e Troubleshooting 231 4 Close the front cover Paper Jam A B Note If the MP tray is open remove all the paper and then close the MP tray 1 Press the latch on the front cover and open the cover Downloaded from ManualsPrinter com Manuals ...

Page 232: ...o avoid damaging them 3 Raise the outer green knobs on the fuser unit to open the paper path w Warning Be careful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 30 minutes to allow the heat to subside before doing so Downloaded from ...

Page 233: ... 4 Gently pull out any sheets of paper straight towards you 5 Raise the fuser paper guide on the fuser unit and pull out any sheets of paper 6 Lower the outer green knobs on the fuser unit to close the paper path Downloaded from ManualsPrinter com Manuals ...

Page 234: ...e Troubleshooting 234 7 Close the front cover Paper Jam A D Note If the MP tray is open remove all the paper and then close the MP tray 1 Press the latch on the front cover and open the cover Downloaded from ManualsPrinter com Manuals ...

Page 235: ...n both sides of the transfer unit then raise the transfer unit and set it against the printer c Caution Do not touch the transfer belt on the transfer unit to avoid damaging it 3 Gently pull out any sheets of paper under the transfer unit Downloaded from ManualsPrinter com Manuals ...

Page 236: ...AcuLaser C2800 Series User s Guide Troubleshooting 236 4 Pull down the transfer unit and lock it 5 Close the front cover Downloaded from ManualsPrinter com Manuals ...

Page 237: ...check the power cord connections between the printer and the electrical outlet then turn the printer back on The electrical outlet may be controlled by an outside switch or an automatic timer Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly Cause What to do The printer is offline Press the N Start Stop button...

Page 238: ...alled For Macintosh users you do not re register the printer For Windows users You have to install EPSON Status Monitor or make settings manually in the printer driver See Making Optional Settings on page 71 For Macintosh users When you have attached or removed options from the printer you need to start EPSON Status Monitor or delete and re register the printer To delete the printer use Print Setu...

Page 239: ...ed in securely Make sure that both ends of the interface cable are plugged in securely You may not be using the correct interface cable If you are using the USB interface use a Revision 2 0 cable The emulation setting for the port may not be correct Specify the emulation mode by using the printer s control panel menus See Emulation Menu on page 151 Cause What to do The page length and margins may ...

Page 240: ...n the printer driver is set to Transparency do not load any other type of paper except transparencies Cause What to do The registration position of each color may have shifted while the printer was being shipped or moved to a new location Adjust the color registration alignment See Adjusting Color Registration on page 185 for instructions Cause What to do The printer emulation setting in your appl...

Page 241: ...the printer driver then print again If you still do not get the printouts you expect adjust the color using the slide bar for each color For details about the More Settings dialog box see the printer driver s online help Cause What to do Printed colors do not exactly match the colors on your monitor since printers and monitors use different color systems monitors use RGB red green and blue while p...

Page 242: ...printer components by printing three pages with only one character per page Cause What to do The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page Cause What to do Your paper may be moist or damp Do not store paper in a humid or damp environment One of the imaging cartridges may be near the end of its service life ...

Page 243: ...ct the Enh MG button then select Smooth The setting above can be set only when printing in black and white Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment You may not be using the correct type of paper for your printer EPSON Color Laser Paper or smooth high quality copier paper is recommended for best results See Available paper types on page...

Page 244: ...correct When loading paper for which the size is not specified with Auto setting specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control panel The cartridge seal may not be pulled out of the imaging cartridge Make sure that the cartridge seal has been pulled out completely See Imaging Cartridge on page 202 for details Cause What to do Your paper may be moist or d...

Page 245: ... in the printer driver If RAM Disk is set to Maximum or Normal on the control panel you can increase the available memory space by changing this setting to Off Cause What to do The printer has insufficient memory for current task Add more memory for a permanent solution or lower print quality temporarily in the printer driver If RAM Disk is set to Maximum or Normal on the control panel you can inc...

Page 246: ...nter driver Too many sheets may be loaded in the MP tray or paper cassettes Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see MP tray on page 34 Standard lower paper cassette on page 35 and 550 sheet Paper Cassette Unit on page 35 If paper does not feed from the optional paper cassette unit the unit may not be installed prop...

Page 247: ...paper guides in the optional paper cassette correctly Cause What to do The paper is jammed at the optional paper cassette See Clearing Jammed Paper on page 224 to clear jammed paper Cause What to do The installed option is not defined in the printer driver For Windows users You have to make settings manually in the printer driver See Making Optional Settings on page 71 For Macintosh users When you...

Page 248: ...XP x64 You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built in USB port For details about your computer contact your dealer Printer software installation Incorrect or incomplete software installation can lead to USB problems Take note of the following and perform the recommended checks to ensure prop...

Page 249: ...ware Installation dialog box appears during the installation process click Continue Anyway If you click STOP Installation you will have to install the printer software again Status and Error Messages You can see the printer s status and error messages on the LCD panel For more information see Status and Error Messages on page 171 Canceling Printing You can cancel printing from your computer by usi...

Page 250: ...e 151 The printer s emulation mode setting for the interface that you are using is incorrect The emulation mode can be set individually for each interface which receives print job data Set the emulation mode for the interface you are using to PS3 Set the emulation mode through the SelecType Emulation menu on the printer See Emulation Menu on page 151 Cause What to do The Print to file check box is...

Page 251: ...substituted by some other font for display on the screen For Windows users only The appropriate substitution fonts are not correctly specified on the Device Settings sheet of the printer s Properties dialog box If the Send TrueType fonts to printer according to the font Substitution Table setting on the Fonts sheet of the printer s Properties dialog box is turned on TrueType fonts are replaced by ...

Page 252: ...dows users only The computer is connected to the network using AppleTalk in a Windows 2000 environment and the Send CTRL D Before Each Job or Send CTRL D After Each Job setting on the Device Settings sheet of the printer s Properties dialog box is set to Yes Make sure that both the Send CTRL D Before Each Job and Send CTRL D After Each Job settings are set to No For Windows users only The print da...

Page 253: ...ting Access the printer driver click the General tab click Options then select Raster as Graphics Mode Image Optimum may be set to Auto or On and the printing data may include the data that cannot be printed in the setting Access the Printing Menu on your printer s control panel then set Image Optimum to Off Cause What to do The EPSON screen fonts are not installed The screen fonts must be install...

Page 254: ... you accessed the printer driver from Printing Preferences After you right click your printer icon in the Printers in the Control Panel select Run as administrator and click Open Select Printer tab in the screen that appears and then click Printing Preferences Cause What to do After right clicking your printer icon in the Printers in the Control Panel you accessed the printer driver from Propertie...

Page 255: ...formation Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in Europe Check your ...

Page 256: ...f can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product documentation type of compute...

Page 257: ...can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information support and services are Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers f...

Page 258: ...andung Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Hitech Mall lt IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani ...

Page 259: ...estions FAQs Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for d...

Page 260: ... enquiry are available Epson India Head Office Bangalore Epson India Regional Offices Fax 603 56288388 399 Phone 603 56288222 Phone 603 56288333 Phone 080 30515000 Fax 30515005 Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 22831591 Hyderabad 040 66331738 39 040 66328633 Cochi...

Page 261: ...ilippines Corporation at the telephone and fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage quest...

Page 262: ...per that should not be used You cannot use the following paper in this printer It may cause printer damage paper jams and poor print quality Paper type Description Plain paper Weight 60 to 80 g m Recycled paper is acceptable 1 Semi Thick Paper Weight 81 to 105 g m Recycled paper is acceptable 1 Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels ...

Page 263: ...ace colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static electricity Moist or damp paper Paper of uneven thickness Overly thick or thin paper Paper that is too smooth or too rough Paper that is different on the front and back Paper that is folded curled wavy or torn Paper of irregular shape or paper that does no...

Page 264: ...of labels Standard lower paper cassette Up to 250 sheets of plain paper 60 105 g m Paper output For all paper types and size Paper output capacity Up to 250 sheets of plain paper 60 105 g m Duplex models with Duplex Unit only Paper Type Paper Size Plain paper Semi Thick paper A4 B5 A5 Letter LT Executive EXE Government Legal GLG Legal LGL Thick paper A4 B5 A5 Letter LT Executive EXE Government Leg...

Page 265: ...RAM 128 MB expandable up to 640 MB Temperature In use 10 to 32 C 50 to 90 F Not in use 20 to 40 C 40 to 104 F Humidity In use 15 to 85 RH Not in use 5 to 85 RH Altitude 3 500 meters 11 483 feet maximum Dimensions Height 477 mm 18 8 in Width 420 mm 16 5 in Depth 501 to 577 mm 19 7 to 22 7 in Weight Approx 24 0 kg about 52 8 lb with Duplex Unit Approx 23 0 kg about 50 6 lb without Duplex Unit Exclud...

Page 266: ... 220 V 240 V Rated frequency 50 Hz 60 Hz 50 Hz 60 Hz Rated current 8 A 4 A Power consumption During printing Average Color printing 376 W 361 W Average Black and white printing 354 W 347 W MAX 750 W with Duplex Unit 730 W without Duplex Unit 750 W with Duplex Unit 730 W without Duplex Unit During ready mode 82 W 78 W During sleep mode Up to 17 W Up to 17 W Low Voltage Directive 2006 95 EC EMC Dire...

Page 267: ... 2003 or Server 2003 x64 support the USB interface Your computer must support USB 2 0 in order to use USB 2 0 as the interface to connect your computer to the printer Since USB 2 0 is fully compatible with USB 1 1 USB 1 1 can be used as an interface Ethernet interface You can use an IEEE 802 3 100BASE TX 10BASE T straight through shielded twisted pair interface cable with an RJ45 connector Downloa...

Page 268: ...L Government Legal GLG Paper weight 60 to 105 g m 16 to 28 lb Paper feed One paper cassette mounted Automatic feed delivery system Cassette capacity up to 550 sheets Paper types Plain paper Semi Thick paper EPSON Color Laser Paper Power supply DC 24V 1 0 A and DC 3 3 V 0 2 A supplied by the printer Model KEA 2 Dimensions and weight Height 138 mm 5 4 in Width 400 mm 15 7 in Depth 492 to 568 mm 19 4...

Page 269: ...es company Product code C12C802301 Paper size A4 A5 B5 Letter LT Executive EXE Legal LGL Government Legal GLG Paper weight 64 to 163 g m 17 to 43 lb Paper feed Automatic feed delivery system Paper types Plain paper Semi Thick paper Thick paper EPSON Color Laser Paper Power supply DC 24V 1 0 A and DC 3 3 V 0 2 A supplied by the printer Model KEA 3 Dimensions and weight Height 80 mm 3 1 in Width 283...

Page 270: ...low 1158 High Capacity Imaging Cartridge Magenta 1159 High Capacity Imaging Cartridge Cyan 1160 High Capacity Imaging Cartridge Black 1161 Standard Capacity Imaging Cartridge Yellow 1162 Standard Capacity Imaging Cartridge Magenta 1163 Standard Capacity Imaging Cartridge Cyan 1164 Standard Capacity Imaging Cartridge Black 1165 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH P...

Page 271: ... paper size printer settings 47 D Duplex printing manually Macintosh 119 Duplex printing manually Windows 56 Duplex Unit how to install 191 how to remove 195 specifications 269 E Emulation menu 151 Envelopes printer settings 44 Epson color laser coated paper printer settings 44 Epson color laser paper printer settings 42 Epson color laser transparencies printer settings 43 EPSON Status Monitor Abo...

Page 272: ...cassette unit 187 removing a memory module 201 removing the duplex unit 195 removing the paper cassette unit 191 Installing the PostScript printer driver for the network interface Windows 137 Installing the PostScript printer driver for the USB interface Windows 135 Interfaces ethernet 267 USB 267 L Labels printer settings 46 Loading paper MP tray 37 optional paper cassette unit 38 standard lower ...

Page 273: ...the predefined settings Windows 52 Printer cleaning 218 cleaning inside of the printer 219 consumable products 26 electrical 266 environmental 265 general 264 How to adjust color registration 185 222 mechanical 265 optional products 26 parts front view 22 parts inside 24 parts rear view 23 standard and approvals 266 transporting 221 transporting long distance 222 transporting short distance 223 Pr...

Page 274: ... Resizing pages by a specified percentage Windows 62 Resizing printouts Macintosh 108 To automatically resize pages to fit the output paper Windows 62 S Saving customized settings Saving your settings Macintosh 107 Saving your settings Windows 54 Service 255 Setup menu 153 Sharing the printer For Mac OS X users 133 Installing the printer driver from the CD ROM Windows 101 Setting up clients Window...

Page 275: ...AcuLaser C2800 Series User s Guide Index 275 how to use 110 Watermark Windows how to make 65 how to use 63 Downloaded from ManualsPrinter com Manuals ...

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