Solution:
1)
Verify that the page size in Corel does not exceed the maximum engravable
area of the machine.
2)
Verify that the page size in Corel matches the piece size in
Print Setup. If you have a page size of 2”X3” and a piece size in Print Setup of
24”X 18” then it will place the 2”X3” in the center of the 24”X18” area.
3)
If you see that the image is constantly off in one direction you will need to
reset the “home position” on the machine. Please call technical support for
instructions.
Problem: LCD display is malfunctioning.
Solution:
Verify that the engraver is still engraving. If the engraver is still operating shut
the engraver off and verify the ribbon cable is connected to the LCD display on
the backside of the display. If the ribbon cable is properly connected then
contact Epilog for replacement.
Problem: Fan Malfunction.
Solution:
1)
Verify that there is nothing obstructing the rotation of the fan.
2)
Verify the fan is clean. Using a vacuum should clean the fan adequately.
3)
Verify the connector is still connected.
4)
If need be contact Epilog for replacement.
Problem: Light burned out.
Solution:
-The plastic lens over the light can be removed by squeezing the top and bottom, then
gently pulling. Try reseating the bulb. Replace the bulb if it still won’t turn on. You can
get one from Epilog, or from a hardware or leisure (RV’s, Campers) store.
Problem: Table will not move.
Solution:
1)
Verify that there is nothing obstructing the travel of the table.
2)
Attempt to manual focus by pushing the Focus button and turn the round knob.
3)
If you are still experiencing problems contact Epilog Technical Support.
Problem: Auto focus is out of focus or will not operate properly.
Solution:
Clean the outer protective covers on the focus blocks. These
covers are made of plastic and should be cleaned with Window cleaner or
water. Do not use acetone or alcohol.
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