Emerson Rosemount 848T, Reference Manual, Page: 11 / 136

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Reference Manual
00809-0100-4697, Rev GA
Section 1: Introduction
November 2014
Introduction
1.3 Service support
To expedite the return process in North America, call the Emerson Process Management
National Response Center toll-free at 800-654-7768. This center, available 24 hours a day, will
assist with any needed information or materials.
The center will ask for the following information:

Product model

Serial numbers

The last process material to which the product was exposed
The center will provide the following:

A Return Material Authorization (RMA) number

Instructions and procedures that are necessary to return goods that were exposed to
hazardous substances
For other locations, contact an Emerson Process Management sales representative.
Note
If a hazardous substance is identified, a Material Safety Data Sheet (MSDS), required by law to be
available to people exposed to specific hazardous substances, must be included with the
returned materials.