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ELZAB Eco Print 

 

Operator's Guide 

39 

Message 

Description 

Troubleshooting 

The scale emits a short 
double-beep error sound, 
when the keys for operation 
with the grand totals 

memory (

) or the key 

are 

pressed. 

These functional keys are blocked by 
the system administrator. 

Contact the system administrator. 

The scale emits a normal 
short confirmation signal, 
when a quick access key is 
pressed, but nothing 
happens. 

Any quick access key can be 
programmed to perform a certain 
function as well as to perform no 
functions at all. 

Check the function of the quick access key 
with the system administrator. 

The scale emits a long error 
beep, when a key of the 
Numeric and Functional 
keypad is pressed. 

The key is pressed in a mode, in 
which it is not used. 

Check the operation of the scale according 
to this guide, or contact the system 
administrator. 

The scale displays dashes in 
the weight indicator and 
emits error beeps. The 
second line of the display 
contains a message “Scale 
overloaded!”. 

The scale is overloaded. 

The weight on the platter/pan exceeds 
Max. Repeat the weighing of the load not 
exceeding Max. Max value for the scale is 
indicated on a special sticker under the 
display. 

The scale displays dashes in 
the cost indicator and emits 
error beeps. The second line 
of the display contains a 
message “Cost out of 
range!”. 

The cost value is too big. 

Item cost value cannot exceed “9999.99” 
(or “999999”, if the decimal separator is to 
used). 

GT Memory not empty! 

Returned to an attempt to select 
another item in Prepacking Mode 
with transactions in the GT memory. 

These operations are not available in 
Prepacking Mode and with the GT memory 
containing transactions (when display tags 

PACKING

 and 

M

 are on). Clear the GT 

memory (refer to paragraphs 2.7.3 Grand 
Totals Mode and Grand Totals Labels and 
2.7.4 Change Calculation). 

Returned to an attempt to discard 
item selection by pressing the key 

(as well as keeping it pressed) or 

in Prepacking Mode with 

transactions in the GT memory. 
Returned to an attempt to enter Non-
Weight Item Mode with no items 
selected in Prepacking Mode with 
transactions in the GT memory. 
Returned to an attempt to use quick 
access keys. 
Returned to an attempt to enter 
System Menu with transactions in the 
GT memory. 

GT Memory is empty! 

Returned to an attempt to enter 
Grand Totals Mode or Change 
Calculation Mode with no 
transactions in the GT memory. 

The operations are not available, when the 
GT memory is empty (refer to paragraph 
2.7 Grand Totals Memory). 

Summary of Contents for Eco Print

Page 1: ...ELZAB Eco Print DIGITAL LABEL PRINTING SCALE Operator s Guide Revision 7 Eng Modification Date 03 12 2015...

Page 2: ...tem Selection 18 2 1 6 Calling Up Items with Bar Code Scanner 18 2 2 Unit Price 18 2 2 1 Setting Unit Price with Numeric Keys 18 2 2 2 Setting Unit Price with Quick Access Keys 19 2 3 Entering Tare We...

Page 3: ...k DB Update Mode 32 2 11 3 Selected PLU Update Warning 33 2 11 4 Urgent Message 33 Part 3 Errors and Troubleshooting 34 3 1 Power Up Errors 34 3 1 1 Single Power Up Error 34 3 1 2 Multiple Power Up Er...

Page 4: ......

Page 5: ...d up with quick access keys if keyboard keys are properly programmed by the system administrator The scale has a built inmemory to store item informationandadditional textual information messages The...

Page 6: ...to input from the numeric and the quick access keypads the following data Secondary currency exchange rate up to 999 99 Item production date First 12 digits of an item bar code Automatic label printi...

Page 7: ...an 120 mm The scale should be configured by the system administrator to operate with the loaded format of label paper The scale can print weight items labels non weight items labels and up to 99 copie...

Page 8: ...thermal head of the printing mechanism Use the cleaning pen only Apart from the cleaning pen use spirit based cleaning solutions Before plugging the scale into the electric network make sure there is...

Page 9: ...o significant vibrations 1 2 Scale General View Illustration 1 above shows the main elements of the scales SHTRIH PRINT SHTRIH PRINT M andSHTRIH PRINT FI 1 Load Receptor hereinafter Platter 2 Scale Ho...

Page 10: ...1 45 otherwise the keys have numbers 46 90 Each quick access key can be set by the system administrator to do one of the following functions Call up an item by its code Call up an item by its PLU numb...

Page 11: ...the keys have numbers 19 36 Each quick access key can be set by the system administrator to do one of the following functions Call up an item by its code Call up an item by its PLU number Return a pre...

Page 12: ...ected tare the display tag NET turns on This key allows entering Non Weight Item Mode It is also used to select Price Editing Submode and Quantity Editing Submode in Non Weight Item Mode It is possibl...

Page 13: ...Mechanism product weight has been measured the display tag FIX is on and the calculated product cost value is not zero This key selects a preset item by its PLU number or its code depending on which...

Page 14: ...e to print a label if this option is enabled in the System Menu check it with the system administrator Min and Max values are indicated on the special sticker under the display PCS This display tag is...

Page 15: ...e foreseen by the manufacturer The platter should be equidistant for the sides of the scale housing The pan of SHTRIH PRINT PV model should hang loose and should not touch any foreign objects Turn on...

Page 16: ...ating for some reason press the key The display tag ZERO will turn on 1 7 Loading Paper in Printing Mechanism 1 7 1 Printing Mechanism SHTRIH PRINT SHTRIH PRINT M and SHTRIH PRINT FI Models To access...

Page 17: ...1 In SHTRIH PRINT PV model turn the lever 2 counter clockwise the thermal head will open see Illustration 12 Take off the fixing clamp from the take up unit 5 in Illustration 11 and 3 in Illustration...

Page 18: ...disable the label stripping sensor Contact the system administrator to have the label stripping sensor turned off Important Do not use sharp metal objects to fix any troubles with printing or feeding...

Page 19: ...g it entering unit price if the automatic printing is disabled the display tag AUTO is off When using automatic printing check with the system administrator if it is possible to select an item after w...

Page 20: ...the scale fails to find the requested code the scale will emit an error beep and display a message Item not found NOTE The PLU number and the item code number are different notions The PLU number is a...

Page 21: ...e the status of the display tag REG with the key before selecting a product Then select a product by pressing a corresponding quick access key 2 1 4 Overriding Unit Price of Selected Item Contact the...

Page 22: ...de If for some reason there is more then one item with the matching code in the scale database the scale will return the item with the smallest PLU number Important If a bar code read by the scanner h...

Page 23: ...ary to discard the previously entered tare weight value in order to enter a new tare weight value If tare weight value has been automatically selected from a PLU it will be discarded by deselecting th...

Page 24: ...memory of the scale and called in one of the ways described in paragraph 2 1 Selecting Items Thereby the scale will display the net weight of the called up item and turn on the tag NET Discarding a P...

Page 25: ...d label as well as its arrangement are programmed by the system administrator Important In all scale models except for SHTRIH PRINT PV design as a label has been printed and fed out of the printer it...

Page 26: ...everal label copies for a non weight item up to 99 follow the procedure below provided that a non weight item has been selected or the scale is in Non Weight Item Mode Press the key Then enter the req...

Page 27: ...then enable the Automatic Label Printing function Important If Prepacking Mode is enabled Automatic Label Printing function is operating differently from the described above refer to paragraph 2 8 Pr...

Page 28: ...repacking Mode is on press the key The GT label will be printed the contents of the GT memory will be cleared the display tag M will turn off and the scale will return to the normal operating mode NOT...

Page 29: ...e is different from the normal mode in the way how the grand totals memory and the automatic label printing functions operate in it These differences provide for a faster and easier packing of an item...

Page 30: ...to paragraph 2 1 Selecting Items or enter the required unit price refer to paragraph 2 2 Unit Price If the display tag REG is on turn it off with the key Press the key the scale will display a message...

Page 31: ...cale will return the current date value in the second line of the display as in Illustration 16 below To enter a new date value use the numeric keys Upon pressing a numeric key the digit being edited...

Page 32: ...ts a long beep the new value of the autoprinting threshold is invalid for example it exceeds Max To quit Autoprinting Threshold Program Mode without saving the changes press the key Automatic label pr...

Page 33: ...ter Secondary Currency Cost Equivalent Display Mode make sure that the cost of an item has been calculated Press a corresponding quick access key contact the system administrator the scale will return...

Page 34: ...roduction Date Program Mode The scale will display dashes instead of the production date value Confirm the clearing of the item production date with the key The scale will then use the current date fr...

Page 35: ...arbitrary bar code is not stored in the PLU data of an item so selecting an item with an arbitrary bar code was entered sometime before will not automatically call up that arbitrary bar code and the s...

Page 36: ...enable the mode of fast loading of PLUs and messages to the internal memory of the scale In Quick DB Update Mode the operation of the scale is locked and the scale displays a message as in Illustrati...

Page 37: ...it price code etc may have changed If this occurs contact the system administrator to know what data of the selected item has been modified 2 11 4 Urgent Message This function is specially designed to...

Page 38: ...ower Up Errors The scale runs a self test at power up If the unit is improperly installed out of order etc and the self test detects this the scale will display information about the detected errors a...

Page 39: ...ing recommendations To skip viewing the list of detected errors press the key the scale will proceed with displaying troubleshooting recommendations refer to paragraph 3 1 4 Troubleshooting Recommenda...

Page 40: ...marked with the tag M R System Menu or restrictions 4 Disable certain functions display a warning about such restrictions see Illustration 30 below and go to Main Mode in Error Type column of Table 1...

Page 41: ...the scale firmware has not been identified Contact the system administrator Scale not calibrated S B The scale is not calibrated Contact the system administrator Serial number not set S B The serial n...

Page 42: ...y tag ZERO would not turn on contact the system administrator Zero not set R There is load remaining on the platter pan it is impossible to set the weight value to zero The platter pan should be empty...

Page 43: ...on a special sticker under the display The scale displays dashes in the cost indicator and emits error beeps The second line of the display contains a message Cost out of range The cost value is too...

Page 44: ...disabled Contact the system administrator Returned to an attempt to save a new item unit price to PLU when this function is disabled Returned to an attempt to print a GT label in Grand Totals Mode wh...

Page 45: ...o the GT memory if no PLU is selected and it is not allowed to set manually unit price To perform these actions select an item first refer to paragraphs 2 9 2 Saving Unit Price to Scale PLU Memory 2 9...

Page 46: ...ot is clean refer to paragraph 1 7 Loading Paper in Printing Mechanism Printer head open The head of the printer is not closed Bring together the closing levers of the thermal head until you hear a cl...

Page 47: ...tem administrator Zero cost Calculated cost value is zero Enter unit price or select an item In Non Weight Item Mode enter quantity of the item in pcs Incomplete printing This error may occur if the l...

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