ELZAB Eco Print
Operator's Guide
37
Message
Error Type Description
Troubleshooting
No message
displayed / SHTRIH-
PRINT DISPLAY
SM807.31. v.1.2 XXX
—/B
The display is off, or the display is on
with the indicated message. Repeating
error beep. The scale would not enter
Main Mode, does not respond to keys
pressed. “XXX” stands for the
supported code page.
Contact the system administrator.
SHTRIH-PRINT
Loader
Status: CRC error!
—/B
The scale would not enter Main Mode,
does not respond to keys pressed.
Scale firmware update is required.
Contact the system administrator.
SHTRIH-PRINT
Loader
Status: button
pressed
—/B
The scale would not enter Main Mode,
does not respond to keys pressed.
Possible scale keyboard failure.
Contact the system administrator.
RTC error!
R
Internal real-time clock failure.
Label printing and sales recording
are disabled.
WDT error!
B
The scale detected restart by the built-
in watchdog timer.
Turn the scale off and then on
again. If the error remains, contact
the system administrator.
WM100 not found!
R
The weigh module of the scale has not
been detected and can be out of order.
Weighing is disabled. Operation
only in Non-Weight Mode.
WM100 CS is
unknown!
R
The checksum of the metrologically
relevant part of the scale firmware has
not been identified.
Contact the system administrator.
Scale not calibrated!
S/B
The scale is not calibrated.
Contact the system administrator.
Serial number not
set!
S/B
The serial number of the scale is not
set.
Contact the system administrator.
Invalid password!
—
Error returned to an attempt to enter
the Service/System Menu.
Depending on the status of the
error that suggested entering the
menu, operation of the scale will
be either continued (in Main Mode)
or blocked.
Date/time not set!
DT
Date and time are not set in the
internal real-time clock of the scale.
After displaying the error, the scale
will enter Date Program Mode and
Time Program Mode. Enter current
date and time (refer to paragraphs
2.9.3 Date and 2.9.4 Time).
Currency sign error!
R
Currency signs have not been loaded to
the scale display.
In Secondary Currency Cost
Equivalent Mode currency signs will
not be displayed or will be
displayed improperly. Report the
error to the system administrator.
CS8900 not found!
R
Ethernet interface system error.
Ethernet interface of the scale will
be disabled, it may not be possible
to update PLU, messages, etc. from
the back-office software. Report
the error to the system
administrator.
DB structure error!
M/R
Invalid structure of the PLU database.
Contact the system administrator.
SRAM not initialized!
M/R
Internal memory of the scale has not
been initialized.
Contact the system administrator.
Summary of Contents for Eco Print
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