Man. NVIP3 – Rel 1.3 EN (UK)
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2.4 - Warranty Conditions
WARRANTIES AND DISCLAIMERS
Elcontrol guarantees that each NanoVIP
3
is free of defects, complies with technical specifications, and is
suitable for the purposes declared by Elcontrol for a period of twelve (12) months from the documented
purchase date or, in the absence of said date, the date of calibration.
The warranty covers faulty hardware parts, but not software, consumables and labour and transport costs.
Repairs under warranty shall only be performed if Elcontrol actually finds manufacturing defects or poor
material quality.
The warranty shall no longer be valid if the defect is due to: incorrect electrical power supply, swells,
improper connections, tampering, repairs or modifications carried out without the prior consent of the
manufacturer, accidents or use other than that described herein. Damage resulting from disuse or any harm
caused to third parties shall not be covered.
Faulty products must be returned to the importer/distributor in your country or to Elcontrol DELIVERED
DUTY PAID, subject to prior consent of Elcontrol.
A request for repair under warranty shall be accompanied by proof-of-purchase, stating the date on which
the product was purchased. The warranty shall not be valid for products which have not been paid by the
purchaser by the agreed deadline, as well as if the faulty product is returned from a country other than that
where the product was sold, unless otherwise agreed.
DEFECT REPORT
Any defect reports regarding delivered products - whether apparent or latent - shall be submitted to
Elcontrol in writing.
The purchaser can in no way return the products without the prior consent of Elcontrol or following the
decision of the judicial authorities.
Products must be returned within ten (10) days of the consent of Elcontrol or the judicial authorities.
In the event of a report - regardless of the object and reason therefore - the purchaser shall pay the full
amount indicated on the invoice. If the delivered products have been modified, altered or used by the
purchaser, no report shall be accepted or deemed valid.
Discrepancies which are deemed customary in trade, as well as discrepancies which cannot be technically
avoided, especially those concerning quality, colours, manufacturing processes, drawings and similar
aspects, cannot be the object of a claim.
Elcontrol reserves the right to make any changes to its products without altering their quality or
performance. Such changes cannot be the object of a claim.
Whenever Elcontrol receives a claim regarding the condition of a product, quality defects or non-compliance
with technical specifications, Elcontrol shall have the right - in its sole discretion - to replace the products
without any charge, repair the products or issue a credit note.
Any kind of damage is excluded.
In case of interventions under the warranty period, all shipping costs for repairing and/or replacing the faulty
products shall be borne by the purchaser.
LIMITATION OF LIABILITY
Except for the warranty, Elcontrol shall in no way be liable for any direct or indirect damage incurred by the
purchaser, such as – but not limited to – material damage, damage for loss in profit and loss, damage to
purchaser's documents, archives or data, damage for third party claims, and damage claimed by any party
whatsoever, resulting from applications obtained by the purchaser for himself or third parties, with the help –
or the use – of products purchased from Elcontrol.
FINAL PROVISIONS
The warranty conditions described herein supersede and void any other obligations and warranties which
the parties may have agreed upon – both orally and in writing – before the purchase of NanoVIP
3
.
Therefore, any such obligations or warranties shall be deemed void and invalid.
