DSC Neo, Reference Manual, Page: 224 / 236

Appendix 7: Specifications
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damage incurred in shipping or handling;
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damage caused by disaster such as fire, flood, wind, earthquake or lightning;
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damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock
or water damage;
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damage caused by unauthorized attachment, alterations, modifications or foreign objects;
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damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls Ltd.);
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defects caused by failure to provide a suitable installation environment for the products;
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damage caused by use of the products for purposes other than those for which it was designed;
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damage from improper maintenance;
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damage arising out of any other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i) freight cost to the
repair centre; (ii) products which are not identified with DSC's product label and lot number or serial number; (iii) products
disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to
verify any warranty claim. Access cards or tags returned for replacement under warranty will be credited or replaced at
DSC's option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be
evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase order is received
from the Customer and a Return Merchandise Authorization number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no cir-
cumstances shall Digital Security Controls be liable for any special, incidental, or consequential damages based upon
breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are
not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement
equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to
property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest
extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that
the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities
on the part of Digital Security Controls. Digital Security Controls neither assumes responsibility for, nor authorizes any other
person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability
concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of
Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product
to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its factory accord-
ing to the following conditions. Anyone returning goods to Digital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital
Security Controls has predetermined and which may be revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replacement product will be charged for each replacement unit.
WARNING - READ CAREFULLY
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring
each item in this warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire,
burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be
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