
Section 7: Troubleshooting
Trouble [05] Device Faults
Press [05] to determine specific trouble
Trouble
Troubleshooting
[01] Zone 1-128 faults
Wireless zones:
Enter [01] to view zones in fault. This trouble is
generated by a zone wireless supervisory
trouble.
Ensure fire zones have a 5.6K resistor (green, blue, red) connected.
Remove wire leads from Z and COM terminals and measure resistance
of the wire leads:
Check for a short on DEOL zones or an open condition on SEOL fire
zones.
Connect a 5.6K resistor across the Z and COM terminals. Verify the
trouble condition clears.
Placement test a wireless device and re-locate it if bad results are
received.
Hardwired zones:
Enter [01] to view zones in fault.
“Fire Zone” is displayed in the [*][2] menu if an
open circuit is present on PGM2 being used as
a 2-wire smoke detector input.
This trouble is generated by a short on
hardwired zones when DEOL is used.
Ensure a 2.2K EOL resistor is connected (red, red, red).
Remove wire leads from PGM2 and AUX+ terminals and measure
resistance of the wire leads:
An open circuit indicates a break in the wiring or no resistor connected.
Connect a 2.2K resistor across PGM2 and AUX+ terminals. Verify that
trouble clears.
[02] Keypad 1-16 faults
Enter [02] to view keypads in fault. This trouble
is caused by a wireless supervisory fault if the
keypad is wireless.
Placement test the wireless keypad and re-locate if needed.
[03] Siren 1-16 faults
This trouble is caused by a wireless supervisory
fault on a wireless siren.
See [02] Keypad 1-16 faults above.
[04] Repeater 1-8 faults
This trouble is caused by a wireless supervisory
fault on a wireless repeater, or by the repeater
shutting down due to a loss of AC/DC power.
See [02] Keypad 1-16 faults above.
Additional trouble conditions:
Fire (2-W Smoke, PGX916, PGX926)
Freeze (PGX905)
Self Test (PGX984)
CO (PGX913)
Probe Disconnected (PGX905)
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Summary of Contents for Neo
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