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 34

Pay-Per-View

Chapter 4

P

AY

-P

ER

-V

IEW

To order Pay-Per-View programs using your remote control, you must connect the 
receiver to an active phone line or broadband Internet connection. After you order a Pay-
Per-View program, you can watch it on all of the receivers on your DISH Network account. 
Using the remote control, you can order the exact same program for each receiver but you 
pay for the program only once. However, replays of programs are separate events. Go to 
dishnetwork.com/ppv for a description of the types of Pay-Per-View events.

Ordering a Pay-Per-View Program

Note: Once you confirm an order for a Pay-Per-View program, you cannot cancel the 
order and you will be billed for it.

DISH O

N

 D

EMAND

DISH On Demand is DISH Network’s Video On Demand service. Enjoy movies, TV 
shows, and other exciting DISH On Demand events. Through DISH Cinema, for example, 
you have immediate access to the latest movies on DISH Network. You can even use your 
remote’s DVR buttons (such as PAUSE, PLAY, FWD, and BACK) to control your viewing 
experience. For more information, go to dishnetwork.com/ondemand.

To Order a Movie or Program

1

Press the DVR button to access the DISH On Demand menu screen.

2

Select the option for the type of on-demand programming you wish to order. Select DISH 
Cinema
, for example, to Explore or Search movies, see a list of New Releases, or view 
movies that you have rented. Select TV Shows to Explore or Search TV entertainment, 
see a list of Most Popular shows, or view the programs that you have rented. If applicable, 
you can select Midnight Lounge to view and choose adult-only programming.

3

Use the UP and DOWN ARROW buttons to scroll through the choices, if available.

4

Highlight and select the movie, TV program, or on-demand event you want to watch.

5

Select Rent

1

2

3

Press GUIDE and

select a Pay-Per-View

program from the

Program Guide

Select Order to

buy the program

Select Yes or OK

to confirm you want to 

buy the program

Order

Cancel

No

Do you wish to purchase this program?

Dish-On-Demand

Event:

Date/Time:

Channel:

Cost:

Shrek 2 (All Day, DD)
Friday 1/14/05  10:00 pm
503-PPV
$3.99

Yes

Cancel

No

You have indicated that you wish to purchase a

DISH-On-Demand event

Is this correct?

Confirmation

Fri 1/14

508

PPV

507

PPV

506

PPV

505

PPV

504

PPV

6:30 pm

7:00 pm

7:30 pm

Shrek 2 (All

Shrek 2 (All Day, DD)

Day After Tomorrow (All Day, DD)

Day After Tomorrow (All Day, DD)

Shrek 2 (All Day, DD)

Shrek 2 (All Day, DD)

Shrek 2 (All

Shrek 2 (All

NHL

Hockey

Day After...

Day After...

GUIDE

Summary of Contents for DuoDVR ViP 622

Page 1: ......

Page 2: ......

Page 3: ...Publications EchoStar Corporation 94 Inverness Terrace East Englewood Colorado 80112 Part Number 181744 Printed in the United States of America DISH Network is a registered trademark of DISH Network L...

Page 4: ...NOW 5 ADDITIONAL SERVICES 7 ABOUT SATELLITE TV RECEPTION 7 WHY CONNECT TO A PHONE LINE OR BROADBAND 8 MOVING ON SCREEN LOGO 8 Receiver Remote Controls 11 SATELLITE RECEIVER OVERVIEW 12 DUAL AND SINGL...

Page 5: ...AT ARE FAVORITES LISTS 40 CREATING OR CHANGING FAVORITES LISTS 41 NAMING FAVORITES LISTS 41 USING FAVORITES LISTS 41 Locks 43 WHAT ARE LOCKS 44 CREATING OR CHANGING RATINGS LOCKS 45 CREATING OR CHANGI...

Page 6: ...NS 62 GROUPING AND SORTING RECORDED PROGRAMS 62 Record Future Programs 63 TIMERS AND RECORDINGS 64 USING THE TIMERS LIST 67 USING THE DAILY SCHEDULE 67 SETTING UP AN AUTOMATIC TIMER 68 SETTING UP A MA...

Page 7: ...THE NEARBY TV TV1 104 CONNECTING TO THE REMOTE TVS TV1 OR TV2 107 CONNECTING TO YOUR DISH ANTENNA 110 CONNECTING THE PHONE LINE 111 CONNECTING A BROADBAND INTERNET CONNECTION 113 CONNECTING USING DIS...

Page 8: ...ly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Unplug this apparatus during lightning storms...

Page 9: ...receiver carefully Excessive shock and vibration can damage the hard drive Unplug the receiver from the AC power outlet before cleaning Always turn the receiver off unplug it and let it sit for at lea...

Page 10: ...s What you ll find in this chapter WELCOME HOW TO USE THIS GUIDE ABOUT YOUR DISH NETWORK ACCOUNT WATCHING TV NOW ADDITIONAL SERVICES ABOUT SATELLITE TV RECEPTION WHY CONNECT TO A PHONE LINE OR BROADBA...

Page 11: ...re looking for Chapter 1 Introduction gives you a brief overview of DISH Network and your new receiver Chapter 2 Receiver Remote Controls explains the basic features of your system and how to use the...

Page 12: ...away from the receiver often in other rooms The remote TV receives TV2 menus and programming from the receiver s TV2 outputs through your in home cable system Where this guide mentions remote control...

Page 13: ...representative information from the System Information screen displayed on the nearby TV as requested 4 The representative will send a signal via the satellite to activate your services This pro cess...

Page 14: ...s of your new satellite TV receiver When you complete these simple tours you ll be familiar with the remote control and be able to find a program to watch pause live TV and record your favorite shows...

Page 15: ...ays 0 34 5 SportsCenter 1 04 Mystic River All Day 2 30 SpongeBob SquarePants 0 34 Happy Days 0 34 The Brady Bunch 0 34 Today 3 04 18hr 41min Avail Sort Edit Schedule Done Help History 1 DVR Events 5 1...

Page 16: ...PAGE XXX For steps to order DishONLINE programs refer to DishOnline com on PAGE YY For more information go to dishnetwork com dishonline DishHOME At DishHOME press DISH on your remote control you ll...

Page 17: ...ishHOME Interactive TV features and other services from DISH Network see the instructions on page 111 A connected phone line also supports the Caller ID feature of your ViP series receiver see the ins...

Page 18: ...mething to watch Refer to page 5 For more information on finding something to watch see Chapter 3 Finding Programs to Watch Why are some of the channels red in the Program Guide The channels that are...

Page 19: ...10 Questions Chapter 1 Notes...

Page 20: ...er What you ll find in this chapter SATELLITE RECEIVER OVERVIEW DUAL AND SINGLE MODES REMOTE CONTROL SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL USING THE ON SCREEN MENUS USING TEXT F...

Page 21: ...led with a green number 1 which matches similar markings on the receiver output connections and the menus for the nearby TV Remote Control 2 An Ultra High Frequency Pro UHF Pro remote to control progr...

Page 22: ...be viewed on the remote TV however it is down converted for viewing on the remote TV The remote TV is also referred to as TV2 You can tell your receiver is in Dual Mode because the front panel mode in...

Page 23: ...eceiver and allows control by either remote control The format of the programming shown on the remote TV s is standard definition SD high definition HD is shown only on the nearby TV High definition p...

Page 24: ...s of remote controls included with your satellite TV system Dual Mode Single Mode Indications Dual Mode front panel indicator lights Single Mode front panel indicator lights Recording The Recording fr...

Page 25: ...tified by the green number 1 at the bottom of the front of the remote control Remote Control 2 uses UHF Pro signals to Control TV2 menus for the remote TV s in Dual Mode Control the satellite receiver...

Page 26: ...Warning When you see a low battery warning message on your screen just below the top Program Banner the batteries in your remote control are weak and need to be replaced Attach the Remote Antenna Att...

Page 27: ...ture use Number Buttons Enter a desired channel number or navigate thorugh menus System Wizard Press and hold to set up receiver and remote control DishHOME Explore interactive TV features Receiver Me...

Page 28: ...select desired TV option Number Buttons Enter a desired channel number or navigate thorugh menus TV Menu Access menu features available on some TVs Recall Go back to last channel viewed or input depen...

Page 29: ...VCR menus TV Video Switch VCR between its TV and videotape mode Pause Pause a DVD or videotape FWD Forward a DVD or videotape Play Play a DVD or videotape Back Rewnd a DVD or videotape Stop Stop playi...

Page 30: ...the Main Menu screen Select Selects menu items Info Displays program information Satellite In Connection to your satellite dish Over the Air Antenna In Input connection to your over the air antenna S...

Page 31: ...e on screen highlight to the menu option When you move the on screen highlight the name of the menu option becomes orange Selecting Menu Options When you select a menu option that option takes effect...

Page 32: ...the name of a movie when using the Search feature into areas on the screen called text fields There are two basic ways for you to enter this information Using the On Screen Keyboard Pressing the remo...

Page 33: ...ructions on how to use this feature To turn off the TV2 outputs you must press the POWER button on Remote Control 2 When the receiver is in Dual Mode use Remote Control 1 to control TV1 menus on the n...

Page 34: ...25 Watching TV What you ll find in this chapter CHANGING CHANNELS USING THE PROGRAM GUIDE USING THE BROWSE BANNER USING THEMES AND SEARCH USING PICTURE IN PICTURE Finding Programs to Watch...

Page 35: ...hannel number using the NUMBER PAD buttons on the remote control USING THE PROGRAM GUIDE You can use the Program Guide to see what programs are on to change channels and to set up timed recordings To...

Page 36: ...you to view guide information about programs on other channels Enter the number of hours you want to skip and then press the RIGHT LEFT ARROW to move forward back in the schedule You cannot move back...

Page 37: ...displayed at the top of the screen and on the left hand side of the Browse Banner at the bottom of the screen At the bottom right of the screen is guide information about the program that is coming o...

Page 38: ...to help you narrow the type of program even further The Sub Theme feature is different for each Theme category For example you can seach Movies for comedy or Sports for football Keyword Use this selec...

Page 39: ...me Select a sub theme Get Results Select Get Results 2 3 4 Theme Family Kids Education Series Specials Music Arts Religious News Business Sub Theme Agriculture Community Talk Entertainment Health All...

Page 40: ...hours displayed as described on page 97 Why does my Program Guide show only two days of programming Your receiver may not be connected to a signal from the 119 W or 72 7 satellite Refer to Point Dish...

Page 41: ...Both the remotes control the receiver Also if the Shared View feature is enabled on your receiver both the nearby and remote TV s will display the same programming on their screens Why isn t PIP worki...

Page 42: ...33 Available pay per programs What you ll find in this chapter PAY PER VIEW DISH ON DEMAND DISHONLINE Pay Per Programs...

Page 43: ...tton to access the DISH On Demand menu screen 2 Select the option for the type of on demand programming you wish to order Select DISH Cinema for example to Explore or Search movies see a list of New R...

Page 44: ...your broadband Internet connection Most Internet service providers have a Fair Access Policy which sets usage limits on the amount that can be downloaded in a given time period Contact your Internet s...

Page 45: ...tive phone line connected to your receiver so you can order Pay Per View programs with your remote control QUESTIONS How can I order an event for all my receivers Order on each receiver one at a time...

Page 46: ...Pay Per View channels Press GUIDE to open the Program Guide and then press GUIDE again until you see All Chan in the upper left corner of the Program Guide See Chapter 5 Favorites Lists on page 39 fo...

Page 47: ...38 Notes Chapter 4 Notes...

Page 48: ...39 Setting Up Your Favorites Lists What you ll find in this chapter WHAT ARE FAVORITES LISTS CREATING OR CHANGING FAVORITES LISTS NAMING FAVORITES LISTS USING FAVORITES LISTS Favorites Lists...

Page 49: ...contains all the channels in your subscription You cannot make any changes to the All Sub list except by changing your subscription The All HD list contains all of the HD channels in your subscription...

Page 50: ...MLB 631 MLB 630 MLB 629 MLB 628 MLB 627 MLB 626 MLB Modify Selected List List 1 SELECT SELECT Done Program Guide 1 Themes Search 2 Customer Support 3 Multimedia 4 Locks 5 System Setup 6 Daily Schedul...

Page 51: ...All Sub and All HD Lists When you put the receiver in Single Mode the Favorites Lists for TV2 are not available However when you go back to Dual Mode the Favorites Lists for TV2 are available again Lo...

Page 52: ...ARE LOCKS CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY PER VIEW CHANNELS HIDING ADULT CONTENT OR LOCKED CHANNELS LOCKING OR UNLOCKING THE FRONT PANEL...

Page 53: ...remote TVs TV2 are set using the TV2 menus Locks set for TV1 programming are separate from locks set for TV2 programming The information in this chapter applies to locks set by either TV1 or TV2 menus...

Page 54: ...language may go beyond polite conversation but they are common everyday expressions No stronger words are present in G rated motion pictures Depictions of violence are minimal No nudity sex scenes or...

Page 55: ...or other elements so that parents are counseled to take this rating very seriously Children under 17 are not allowed to attend R rated motion pictures unaccompanied by a parent or adult guardian Pare...

Page 56: ...oarse language L some sexual situations S or moderate violence V TV 14 Parents Strongly Cautioned This program contains some material that many parents would find unsuitable for children under 14 year...

Page 57: ...ord Then select OK 3 To create or change parental controls for specific channels select Channel Locks 4 Highlight and select each channel that you want to lock or unlock Press the UP or DOWN ARROW but...

Page 58: ...or Unlock PPV 4 Select Yes Make sure the receiver itself is locked as described on page 51 HIDING ADULT CONTENT OR LOCKED CHANNELS When you hide adult channels or locked channels you prevent the Progr...

Page 59: ...us you should use the TV1 remote control for this task 1 Press the MENU button and then select Locks 2 If the receiver is locked enter the password using the remote control s NUMBER PAD The receiver d...

Page 60: ...nter the new password using the remote control s NUMBER PAD Select OK 7 Enter the new password again for confirmation also using the NUMBER PAD The receiver displays stars as you enter the digits of t...

Page 61: ...control locks you have set are now in effect TIPS If the receiver displays a message prompting you to enter a password the receiver is locked If you want to unlock the receiver or any specific lock us...

Page 62: ...53 Interacting With Your TV What you ll find in this chapter DISHHOME INTERACTIVE TV CUSTOMER SUPPORT Interactive TV...

Page 63: ...MENU button and then select Customer Support TIPS Whenever you want to exit an interactive feature and return to watching programming press VIEW LIVE TV and you ll be taken to the last channel you we...

Page 64: ...USING A PROGRAM REVERSE FAST FORWARD AND SKIP SLOW MOTION AND FRAME BY FRAME RECORDING A LIVE PROGRAM PLAYING A RECORDED PROGRAM USING RECORD PLUS AND USING RECORD LINK RECORD WATCH DIFFERENT PROGRAMS...

Page 65: ...e by frame using the DVR s auto recording features while watching live or recorded programs PAUSING A PROGRAM On some TVs the presence of fixed images for extended periods of time may cause them to be...

Page 66: ...at 15 times normal speed three times to forward at 60 times normal speed and four times to forward at 300 times normal speed The on screen bar shows how far you ve gone Of course you can t forward int...

Page 67: ...rt Over Start Resume or or DVR SportsCenter 1 04 Mystic River All Day 2 30 SpongeBob SquarePants 0 34 Happy Days 0 34 The Brady Bunch 0 34 3 04 118hr 41min D 0 34 he Brady Bunch 0 34 3 04 118hr 41 ele...

Page 68: ...e 60 Recording Events without Record Plus on page 61 Recording in Single Mode In Single Mode you can set up the satellite receiver to record two programs while watching one you ve already recorded 1 2...

Page 69: ...o events programs Recording Events with Record Plus When Record Plus is enabled and you re in Dual Mode you can record two programs from the same location while watching a pre recorded program if no o...

Page 70: ...twice The DVR Event screen will open You should see the program that is recording indicated by the red dot next to the listings 4 Select a program that you recorded earlier one that is not recording n...

Page 71: ...MS 1 Press DVR two times or press DVR and select My Recordings 2 Choose a group or sort option to help you quickly find the program you want to watch To group programs into folders select Group then s...

Page 72: ...rs What you ll find in this chapter TIMERS AND RECORDINGS USING THE TIMERS LIST USING THE DAILY SCHEDULE SETTING UP AN AUTOMATIC TIMER SETTING UP A MANUAL TIMER SETTING UP A DISHPASS TIMER DELETING A...

Page 73: ...Episodes Records each time the selected program airs on that channel New Episodes Records current season programs each time they first occur on that channel Once Records a program one time only good f...

Page 74: ...ified number of them are accumulated for this particular timer Note This option is especially valuable for certain DishPASS timers which might otherwise fill up your DVR storage with too many episodes...

Page 75: ...g the receiver may display a digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed on your screen you can do one of the following Press the CA...

Page 76: ...out in your area then when the timer occurs the receiver may only display an error USING THE TIMERS LIST USING THE DAILY SCHEDULE Use the ARROWS to select a future program if you want to Skip or Rest...

Page 77: ...or more details 4 Select the Timer Frequency see page 64 for more details 5 Select any Options see page 65 for more details as applicable 6 Select Set Priority if you would like to change the current...

Page 78: ...tinue to find and record newly listed programs or events based upon your search criteria Note that DishPASS only finds programs on satellite TV channels An example of how to use DishPASS might be that...

Page 79: ...u can Choose any selected events you want to Skip Review timers for future events often Adjust your search terms and or method Select Set Priority to change the priority of your DishPASS To adjust you...

Page 80: ...on those important programs DVR Timers set for sporting events automatically end late by 60 minutes to allow for overtime Change this setting in Options when you set up the timer QUESTIONS Why is my...

Page 81: ...72 Notes Chapter 9 Notes...

Page 82: ...73 Personalizing Your Remote Controls What you ll find in this chapter IMPROVING RECEIVER CONTROL CONTROLLING OTHER COMPONENTS THE RECOVER BUTTON SENDING DISCRETE POWER ON AND OFF Remote Control Setup...

Page 83: ...ite down the Primary Remote Address 2 Press and hold the SAT button on your remote control for about three seconds until all of the mode buttons light up and then release SAT 3 Use the NUMBER PAD butt...

Page 84: ...address preset in your TV1 remote control Typically the remote control for the nearby TV is set to IR only unless you have received an IR UHF Pro remote control replacement kit Remote Control 2 The S...

Page 85: ...ay from the remote control antenna Do not sit an over the air antenna on top of your receiver Install a UHF attenuator See Installing a UHF Attenuator on page 77 for details Changing the UHF Frequency...

Page 86: ...a 10 dB attenuator available from many consumer electronics parts stores Adding this attenuator will help keep out stray UHF signals but it will also cut down how far away you can use the remote contr...

Page 87: ...accidentally changing the channel on your TV or VCR When you use the remote to control your TV in Limited Mode you will only be able to use POWER MUTE and VOLUME Also when you use the remote to contro...

Page 88: ...ewing up to three digits in the range from 002 to 125 for example channel 010 5 Press the POUND button on the remote control The TV mode button flashes three times to indicate programming was successf...

Page 89: ...control has been programmed to operate your VCR in DVD mode not in the AUX device mode and then follow the instructions for Setting a SAT Auto Tune Channel on page 79 In these instructions use the DVD...

Page 90: ...a TV 1 for a VCR or 2 for a tuner or amplifier If you re not programming in AUX mode skip to step 5 5 Enter one of the three digit device codes from the table using the number buttons The three digit...

Page 91: ...for a tuner or amplifier Then press the STAR button This step is for programming the type of device that will be programmed in AUX mode If you re not programming in AUX mode skip to step 4 4 Press POW...

Page 92: ...ickly For AUX mode The first group of flashes tells you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a VCR and two flashes is for a tu...

Page 93: ...ng command if any for that programmed device code 2 Each button on this remote control can learn a command from the equipment s original remote control For this type of learning any remote control but...

Page 94: ...d You may need to try pressing the button on the original device s remote several times for the DISH Network remote to learn the command 8 After a button has learned a command suc cessfully repeat ste...

Page 95: ...uttons will adjust your TV volume If you prefer the volume and mute functions of the remote control to adjust the volume of a remote controllable audio tuner or amplifier instead of the TV this capabi...

Page 96: ...control TV2 programming on a DISH 322 ViP222 ViP222k ViP622 DVR ViP722 DVR ViP722k DVR DISH Player DVR 522 625 and 942 receivers The DishPlayer 7100 7200 receiver cannot be controlled by current model...

Page 97: ...ress the RECOVER button up to 30 times to recover your satellite TV video If RECOVER has been programmed to use a specific channel then RECOVER will tune the TV to this specific channel first for exam...

Page 98: ...You may need to press RECOVER up to 30 times to recover your satellite TV video If RECOVER is programmed to a specific channel see page 88 RECOVER will tune the TV to the specific channel for example...

Page 99: ...trol 2 See page 17 for instructions QUESTIONS My remote doesn t control my receiver or other components What should I do Ensure the remote control is in the correct mode page 78 Check the batteries pa...

Page 100: ...SHARED VIEW MODULATOR SETUP USING MULTIMEDIA USING CALLER ID CUSTOMIZING THE GUIDE AND CHANNEL LISTS CHANGING LANGUAGES USING CLOSED CAPTIONING USING DOLBY DIGITAL SURROUND SOUND RESETTING TO FACTORY...

Page 101: ...s feature using Remote Control 2 Note 2 If you do not want to display programming on any other TV besides TV1 and you do not want Remote Control 2 to control the receiver select Disable View After you...

Page 102: ...Press MENU and select Multimedia Select the option under External USB Devices Connect receiver to a digital camera or other USB supported device using the USB connection Under Photo select Get from De...

Page 103: ...ive Note that selecting Yes will cause anything stored on the external hard disk drive to be erased the drive to be formatted for use with your receiver and then the receiver to reboot You can use the...

Page 104: ...enabled on your phone line and that the Caller ID option is selected on your receiver Setting Up Caller ID Display Use these instructions to enable or disable Caller ID Caller ID Screens When you rec...

Page 105: ...screen or in Ascending order with the highest channel number displayed at the top of the screen The default setting is to list channels in descending order 1 2 3 Press MENU and select Preferences the...

Page 106: ...e this option if you d like to see more channels rows per page in larger text on your Program Guide Extended Full Guide without Video Choose this option if you d like to see more channels rows and the...

Page 107: ...hHD channels display in the Program Guide and other channel lists under DishHD channels Enable default DishHD channels display at the SD channel number Disable DishHD channels display in the four digi...

Page 108: ...one Caption Font Size Select a comfortable font and type size Caption Colors Set the background letter and edge colors Choose the color combinations that make the captioning easy for you to see Captio...

Page 109: ...Select this option only if the stereo system or amplifier can decode both Dolby Digital and Linear PCM signals The audio output is also dependent on what is present in the program you are watching Th...

Page 110: ...a DISH Network Customer Service Representative can reset the receiver to bypass a password protected parental control setting or lock 1 Press the MENU button select System Setup and then Factory Defa...

Page 111: ...the receiver waits before turning off 4 Select Done Note Select Defaults to reset any changes you have made to this feature TIPS To take full advantage of Dolby Digital 5 1 surround sound you need a...

Page 112: ...NG TO THE NEARBY TV TV1 CONNECTING TO THE REMOTE TVS TV1 OR TV2 CONNECTING TO YOUR DISH ANTENNA CONNECTING THE PHONE LINE CONNECTING A BROADBAND INTERNET CONNECTION CONNECTING A VCR TO THE REMOTE TV C...

Page 113: ...onnect an HDMI cable between the HDMI connection on the receiver and HDTV set or monitor 2 Turn on your receiver and TV using the front panel buttons 3 Confirm that you are getting a picture from the...

Page 114: ...have sound No Picture on the Nearby TV This section will help you make a picture appear on the nearby TV in case you could not do so in the previous sections 1 Connect the three RCA type cable connec...

Page 115: ...his setting a compatible TV automatically makes the picture in letterbox format with black bars across the top and bottom of the screen to preserve the correct horizontal and vertical proportions of t...

Page 116: ...ave to install the attenuator on the HOME DISTRIBUTION port for typical in home cabling systems If connecting directly to a nearby TV tuner port you must install the attenuator in the cable between th...

Page 117: ...ing wall cable outlet using a coaxial cable Note If you do not have an existing in home cable system you will need to run coaxial cable to each TV in other rooms If this is too difficult you may want...

Page 118: ...be near where the cable TV service enters the house 18 Disconnect the cable TV service cable or antenna cable from the splitter input if necessary Make sure the disconnected cable is capped or otherw...

Page 119: ...E IN 2 ports on the receiver s back panel to two available ports on either the switch DISH Pro Plus Separator or LNBF in your existing system Note If you are installing your receiver into a system wit...

Page 120: ...ing TV CONNECTING THE PHONE LINE You must keep the receiver connected to an active telephone line to order Pay Per View programs use all of the DishHOME Interactive features or use other services from...

Page 121: ...lephone system touch tone or rotary phone dialing and set a telephone number prefix if you need a prefix to dial an outside call Note A prefix is different than an area code which is required for all...

Page 122: ...onnection to order Pay Per View programming using your remote control if you are not able to connect a telephone line It also provides access to additional content not usually available through your s...

Page 123: ...reate the DishCOMM Network see instructions above c Using the receiver that is physically connected to an active phone line go to the Phone System menu press the MENU button select System Setup Instal...

Page 124: ...CTING A VCR TO THE REMOTE TV Below is an example of how to connect a VCR to your satellite TV system Note Connecting your TV directly to the satellite receiver provides the best audio and video qualit...

Page 125: ...this guide The remote TV can view over the air channels only in Single Mode For remote TVs receiving programming from HOME DISTRIBUTION the over the air antenna needs to be connected to your TV distr...

Page 126: ...ll show how many channels the scan found 5 Select OK to go back to the Local Channels screen Note If the channel number says None you have not yet assigned this channel a network affiliation or name T...

Page 127: ...lable SD Only display SD local channels only HD and SD display both HD and SD satellite local channels or Disable cancel HD Priority default Note Selecting HD Priority will cancel satellite local time...

Page 128: ...TV broadcasting uses advanced technology like that of DISH Network to deliver superb picture quality and CD quality sound However digital over the air signal reception like analog over the air signal...

Page 129: ...high definition channel These factors are outside of DISH Network s control Additional Installation Considerations Follow local and National Electric Code requirements for grounding the antenna RG 6...

Page 130: ...lights blink 2 Release the POWER button The receiver may take several minutes to reset complete downloads and power on again Diagnostics The Customer Service Representative may ask you to open the Dia...

Page 131: ...signal will result in incorrect receiver settings and cause you to lose channels Do not run a Check Switch test unless directed to do so by a DISH Network Customer Service Representative or technician...

Page 132: ...123 Troubleshooting and Remote Codes What you ll find in this chapter TROUBLESHOOTING TABLES REMOTE CONTROL DEVICE CODES Reference...

Page 133: ...er on page 121 4 Make sure your TV is tuned to the correct channel or input Use RECOVER as described on page 88 5 Make sure your remote control has fresh batteries If you see the Remote Battery Low wa...

Page 134: ...he coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables If t...

Page 135: ...ption of the satellite signal If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connectio...

Page 136: ...enter the password Note The time out feature is designed to prevent someone from trying password after password until he or she happens to guess the right one and gains unauthorized access to the rece...

Page 137: ...am Guide or other channel lists If you want to subscribe to a channel go to www dishnetwork com myaccount select the Customer Support option from the receiver s menu or call the Customer Service Cente...

Page 138: ...the receiver front panel power light does not light up The remote control may be in the wrong mode Other lights are too bright Press the mode button for the device you want to control Try other remote...

Page 139: ...ccount select the Customer Support option from the receiver s menu or call the Customer Service Center at 1 800 894 9131 Reset the receiver page 121 You try to display future programs in the Program G...

Page 140: ...Consult your installer to re aim the dish if necessary to obtain the maximum possible signal strength Note the local weather conditions Heavy rain snow or cloud cover may be interfering with transmis...

Page 141: ...ll Chan All Sub or All HD lists You must add channels to a custom Favorites List before you can apply it You try to change the All Chan All Sub or All HD list The receiver displays an ERROR message Th...

Page 142: ...not operate for a showing of the program You may have set up a timer with an incorrect frequency You may have set up a duplicate timer The timer may not be current Remember that a Once event timer op...

Page 143: ...ssible Reason What to Do The receiver s front panel power light is on and there is a good picture on the TV set but you do not hear any sound You may have muted the sound or set the volume so low that...

Page 144: ...elephone line because the receiver automatically hangs up if it finds the line is busy You pick up the telephone to make a call but you do not hear a dial tone The receiver was sending Pay Per View pu...

Page 145: ...der a Pay Per View program The receiver may not be connected to an active telephone line or broadband Internet connection Connect each receiver to a phone line or a broadband Internet connection for P...

Page 146: ...45 650 654 658 680 683 739 761 830 832 CXC 541 657 662 682 Cytron 903 904 Daewoo 505 524 528 530 531 573 627 630 653 654 658 664 684 719 727 778 816 832 Daytron 627 654 658 Dell 518 676 772 773 774 De...

Page 147: ...627 651 653 654 731 732 904 Net TV 507 586 609 801 Nikkai 613 Nikko 627 654 727 778 Norcent 579 Normandic 717 Noshi 681 Novabeam 561 627 NTC 727 778 Nyon 627 Olevia 564 578 580 910 Onwa 541 657 662 68...

Page 148: ...771 785 793 800 802 847 848 849 850 851 852 854 855 865 866 908 909 Tosonic 698 Totevision 658 Toyomenko 627 Trical 706 Trutech 584 TVS 834 Universal 543 690 857 Universum 687 V Inc 562 575 Vector Re...

Page 149: ...6 Optonica 585 Orion 550 Panasonic 554 614 628 770 777 780 781 782 783 784 786 787 788 799 809 810 Penney 554 581 591 592 595 675 676 678 776 Pentax 595 776 Pentex Research 592 594 Philco 554 Philips...

Page 150: ...phi 755 Denon 669 670 680 759 760 762 809 Digital Audio Control 688 Durabrand 698 Dynalab 858 EAD 756 Eclipse 665 Elan 699 Emerson 820 ESA 757 Fisher 850 Fosgate 700 Garrard 851 Gateway 743 General El...

Page 151: ...757 835 839 851 Apple 642 Archos 885 Arrgo 833 Aspire 558 Astar 612 Audiologic 698 Audiovox 580 630 765 826 837 Axion 867 B K 701 Bang Olufsen 569 580 Bel Canto Design 719 Blaupunkt 835 Blue Parade 7...

Page 152: ...815 Sensory Science 610 Sharp 573 617 669 727 865 903 Sharper Image 763 Sherwood 870 Shinco 589 Shinsonic 731 Sigma Designs 760 SonicBlue 683 Sony 582 613 618 632 670 671 729 730 731 817 818 827 830...

Page 153: ...503 649 661 675 749 775 830 649 Samsung 755 807 Sanyo 661 675 Sylvania 756 519 DVD VCR Combo Codes Note Program the remote control in DVD mode using the DVD code and then in AUX mode first pressing 1...

Page 154: ...145 What you ll find in this chapter LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE Appendix...

Page 155: ...ng charges due to system malfunction This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature acciden...

Page 156: ...r billing account or your valid credit card If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement your billing account or credit card will be charged t...

Page 157: ...s If your applicable Promotion Agreement specifies required minimum programming you must subscribe to such programming Otherwise you must subscribe to one or more of the following programming packages...

Page 158: ...vices you receive from us and any other charges due and owing to us State and local taxes or reimbursement charges for gross earnings taxes imposed on satellite providers for transmission of programmi...

Page 159: ...ii TV2 Receiver Connection Fee 5 00 You purchase or lease a dual tuner receiver and it is not connected to a phone line and or a broadband home network Service Access Fee 6 00 You do not subscribe to...

Page 160: ...you via regular delivery An additional 10 Extended Delivery Fee applies to Alaska Hawaii Puerto Rico or the U S Virgin Islands 5 95 DISH Network delivers a remote control to you via regular delivery...

Page 161: ...andatory term commitment period certain early termination or cancellation fees may apply C Disconnection of Services In addition to all other rights that DISH Network may have to disconnect your Servi...

Page 162: ...to use the software provided in your DISH Network receiver s as updated by DISH Network its licensors and or its suppliers from time to time solely in executable code form solely in conjunction with l...

Page 163: ...NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES MAKE ANY WARRANTY EITHER EXPRESSED OR IMPLIED REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR ANY SERVICES FURNIS...

Page 164: ...services Partial payments on third party billing agent bills may be applied first to the balance due for other services billed on your third party billing agent bill including without limitation local...

Page 165: ...ion to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired a...

Page 166: ...Connecting via 113 Considerations 114 Creating a Network via 113 Modem 114 testing 114 DishHOME Interactive TV 7 54 DishPASS 64 69 Dolby Surround Sound 100 Dual Mode 12 Recording Events without Record...

Page 167: ...ing Device Codes 83 Checking the Address 75 Combination Devices 80 Confirming Operation 75 Controlling Other Components 78 Device Code Tables 81 Device Codes Scan 82 Learning Commands 84 Limited Mode...

Page 168: ...Program Guide 130 Remote Control 128 Resetting Your Receiver 121 Watching a Program 131 Tuner Amplifier Codes 141 TV Codes 137 TV DVD Combo Codes 144 TV DVD Tuner Combo Codes 144 TV DVD VCR Combo Cod...

Page 169: ...Notes 160 Notes...

Page 170: ...Information menu see Ordering Your Programming Packages Remote Control Settings TV Input Channel Settings Purchase Location Name Purchase Location Telephone Number Receiver Serial Number Receiver Cond...

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