Dish Network DuoDVR ViP 622, User Manual

Page: 141 / 170

132
Troubleshooting Tables
Reference
Favorites Lists
A “black box” fills almost all of the
TV screen.
You may have turned on the
Closed Captioned feature on
the TV, and put that feature
into Text mode.
Using the TV remote control and/or menus
displayed by the TV (not the receiver remote
control or the menus displayed by the
receiver), turn off the Closed Caption
feature.
The TV screen is all blue.
You may have connected the
receiver to an input on the TV
that is incorrect for the signal
output from the receiver.
• Check your TV owner’s manual for the
correct TV input to use for the signal
output from the receiver.
• Use the RECOVER button (page 88).
What Is Happening Possible Reason What to Do
You press the remote
GUIDE
button while the Program
Guide is displayed. You find
that you can apply only the All
Chan, All Sub, or All HD list.
If you have not added
channels to any custom
Favorites List, you will be able
to apply only the All Chan, All
Sub, or All HD lists.
You must add channels to a custom Favorites
List before you can apply it.
You try to change the
All Chan, All Sub, or All HD
list. The receiver displays an
ERROR message.
The receiver will not allow you
to change the All Chan. All
Sub, or All HD lists.
Choose another list to change. The All Sub list
includes all channels that are part of your
subscription. The All HD list includes all high-
definition channels that are part of your
subscription.
You try to apply an empty
Favorites List. The receiver
displays an ERROR
message.
The receiver will not allow you
to apply an empty list. Choose another list to apply, or add at least one
channel to the empty list.
A Favorites List does not
show channels that you know
you have added to it.
If you have set the receiver to
hide adult channels or hide
locked channels, these
channels are not included in
the Program Guide or other
channel lists.
Change the Hide Adult or Hide Locked setting on
your receiver if you do not want these channels
excluded from the Program Guide or other
channel lists. Refer to page 49.
What Is Happening Possible Reason What to Do