Dish Network DuoDVR ViP 622, User Manual

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4
About Your DISH Network Account
Chapter 1
A
BOUT
Y
OUR
DISH N
ETWORK
A
CCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH Network account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages.
1
Press POWER on the front panel to turn on the receiver.
2
Press SYSTEM INFO on the front panel to display the receiver’s System Information
menu on the nearby TV screen.
3
Call 1-800-894-9131 and tell the Customer Service Center representative that the system
has been installed and you would like to begin receiving services. A representative will
explain the available programming packages. Give the representative information from the
System Information screen displayed on the nearby TV, as requested.
4
The representative will send a signal via the satellite to activate your services. This pro-
cess usually takes just a few minutes.
5
If the System Information menu screen is still displayed, select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be sure to have your account information
handy and choose one of the following:
• Go to our website at www.dishnetwork.com/my account
• Press MENU on your remote control and then select Customer Support.
• Call the Customer Service Center for DISH Network at 1-800-894-9131.
Note: Additional authorization may be required before certain certain types of programs
and/or optional over-the-air broadcasts can be viewed; certain additional fees may apply.