Dish Network DuoDVR ViP 622, User Manual

Page: 138 / 170

Reference
129
Troubleshooting Tables
Your UHF Pro remote control does
not work well from far away.
You may be experiencing UHF
interference from objects near your
receiver antenna.
• Make sure the remote control
antenna is connected to the
R
EMOTE
A
NTENNA
port on the
receiver’s back panel.
• Make sure the remote control
antenna is not touching any other
equipment or any back panel
connections on your receiver.
Provide space above the receiver
so the antenna can be installed
straight up.
• Place the receiver higher than the
other equipment in your
entertainment center.
• Move the antenna away from the
back of the entertainment center
wiring and other electronics using
a short piece of coaxial cable (3 to
5 feet).
• Connect an F-connector attenuator
between the receiver’s
R
EMOTE
A
NTENNA
port and the remote
control antenna. Refer to page 77.
• Change the UHF Frequency of the
remote control. Refer to page 76.
When you press the remote control
POWER button to turn the receiver
on, the receiver front panel power
light does not light up.
• The remote control may be in the
wrong mode.
• Other lights are too bright.
• Press the mode button for the
device you want to control.
• Try other remote control buttons to
see if the receiver is responding.
• Remote control is not operating
properly or the batteries are weak
or dead. • Replace the remote batteries with
fresh ones.
• The receiver power cord is not
plugged into a power outlet, or
there may be a problem with the
power. • Check that the receiver power cord
is not damaged, and that the plug
is inserted correctly into the outlet.
• The remote control(s) may not be
set to the address(es) used by the
satellite receiver. • Make sure the remote control(s)
are set to the same address(es)
used by the satellite receiver. See
page 74 for information on
changing the remote control
address.
• You may be using the wrong
remote control (1 or 2) for the
menus (TV1 or TV2) you are
trying to operate. • Make sure you are using Remote
Control 1 (or 2) to control TV1
(TV2) menus.
• If the receiver is in Single Mode,
the TV2 indicator will not light. • This is normal. No action required
or switch to Dual Mode.
What Is Happening Possible Reason What to Do