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APPENDIX B: SERVER HARDWARE TROUBLESHOOTING
8.
Reseat the memory modules in their sockets.
9.
Close the system.
10. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
11. Enter the System Setup program and check the system memory setting.
If the problem is not resolved, proceed with the next step.
12. Turn off the system and attached peripherals, and disconnect the system from the power source.
13. Open the system.
14. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module.
15. To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module
of the same type and capacity.
16. Close the system.
17. As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.
18. If the memory problem is still indicated, repeat step 12 through step 17 for each memory module installed.
If the problem persists after all memory modules have been checked, contact your dealer for technical support.
TROUBLESHOOTING AN INTERNAL USB KEY
CAUTION
: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized is not covered by your warranty. Read and follow the safety instructions that came with the
product.
1.
Enter the System Setup program and ensure that the USB key port is enabled. See “Integrated Devices Screen” on page 31.
2.
Turn off the system and attached peripherals.
3.
Open the system.