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NVR and hDVR Systems Setup Guide
APPENDIX B: SERVER HARDWARE TROUBLESHOOTING
4.
Reseat the fan’s power cable.
5.
Restart the system.
6.
If the fan functions properly, close the system. If the fan does not function, turn off the system and install a new fan.
7.
Restart the system. If the problem is resolved, close the system.
If the replacement fan does not operate, contact your dealer for technical support.
TROUBLESHOOTING SYSTEM MEMORY
CAUTION
: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized is not covered by your warranty. Read and follow the safety instructions that came with the
product.
NOTE
: Invalid memory configurations can cause your system to halt at startup without video output. See General Memory Module
Installation Guidelines and verify that your memory configuration complies with all applicable guidelines.
1.
If the system is operational, run the appropriate online diagnostic test. If diagnostics indicates a fault, follow the corrective
actions provided by the diagnostic program.
2.
If the system is not operational, turn off the system and attached seconds and then reconnect the system to power.
3.
Turn on the system and attached peripherals and note the messages on the screen.
Go to step 12 if an error message appears indicating a fault with a specific memory module.
4.
Enter the System Setup program and check the system memory setting.
If the memory settings match the installed memory but a problem is still indicated, go to step 12.
5.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6.
Open the system.
7.
Check the memory banks and ensure that they are populated correctly.
