53
NVR and hDVR Systems Setup Guide
APPENDIX B: SERVER HARDWARE TROUBLESHOOTING
Error Message
Description
Diskette drive 0 seek failure
A cable may be loose or the computer configuration information may not match the
hardware configuration.
Diskette read failure
The floppy disk may be defective or a cable may be loose. If the drive access light turns on,
try a different disk.
Diskette subsystem reset failed
The floppy drive controller may be faulty.
Drive not ready
No floppy disk is in the drive. Put a floppy disk in the drive.
Diskette write protected
The floppy disk is write-protected. Slide the write-protect notch to the open position.
Gate A20 failure
One or more memory modules may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them.
General failure
The operating system is unable to carry out the command. This message is usually followed
by specific information—for example, Printer out of paper. Take the appropriate action to
resolve the problem.
Hard-disk drive configuration error
The hard drive failed initialization.
Hard-disk drive controller failure
The hard drive failed initialization.
Hard-disk drive failure
The hard drive failed initialization.
Hard-disk drive read failure
The hard drive failed initialization.
Invalid configuration information-please run SETUP program
The computer configuration information does not match the hardware configuration.
Invalid Memory configuration, please populate DIMM1
DIMM1 slot does not recognize a memory module. The module should be re-seated or
installed.
Keyboard failure
A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be
faulty.
Memory address line failure at address, read value expecting
value
A memory module may be faulty or improperly seated. Reinstall the memory modules and,
if necessary, replace them.
Memory allocation error
The software you are attempting to run is conflicting with the operating system, another
program, or a utility.
Memory data line failure at address, read value expecting value
A memory module may be faulty or improperly seated. Reinstall the memory modules and,
if necessary, replace them.
Memory double word logic failure at address, read value
expecting value
A memory module may be faulty or improperly seated. Reinstall the memory modules and,
if necessary, replace them.
Memory odd/even logic failure at address, read value expect-
ing value
A memory module may be faulty or improperly seated. Reinstall the memory modules and,
if necessary, replace them
Memory write/read failure at address, read value expecting
value
A memory module may be faulty or improperly seated. Reinstall the memory modules and,
if necessary, replace them.
Memory size in CMOS invalid
The amount of memory recorded in the computer configuration information does not match
the memory installed in the computer.
Memory tests terminated by keystroke
A keystroke interrupted the memory test.
No boot device available
The computer cannot find the floppy disk or hard drive.
No boot sector on hard-disk drive
The computer configuration information in System Setup may be incorrect.
No timer tick interrupt
A chip on the system board might be malfunctioning.
