Appendix
Dell Technical Support Policy
Technician
‑
assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the Operating System, application software and
hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell
‑
installed hardware. In addition to this technician assisted
technical support, online technical support is available at Dell Support. Additional technical support options
may be available for purchase.
Dell provides limited technical support for the printer and any Dell
‑
installed software and peripherals. Support
for third
‑
party software and peripherals is provided by the original manufacturer, including those purchased
and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration
(CFI/DellPlus).
Contacting Dell
You can contact Dell electronically using the following address:
Product power consumption
The following table documents the power consumption characteristics of the product.
Note:
Some modes may not apply to your product.
Mode
Description
Power consumption
(Watts)
Printing
The product is generating hard
‑
copy output from electronic inputs.
560 (one-sided), 380 (two-
sided)
Copy
The product is generating hard
‑
copy output from hard
‑
copy original
documents.
NA
Scan
The product is scanning hard
‑
copy documents.
NA
Ready
The product is waiting for a print job.
8
Sleep Mode The product is in a high
‑
level energy
‑
saving mode.
3
Hibernate
The product is in a low
‑
level energy
‑
saving mode.
0.5
Off
The product is plugged into an electrical outlet, but the power switch is
turned off.
0.0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
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