Dell PowerEdge C4130 Owner'S Manual Download Page 210

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Using system diagnostics
System Setup
Removing the system top cover (front)
Removing the system top cover (back)
Installing the system top cover (front)
Installing the system top cover (back)
Removing memory modules
Getting help

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps
1.

Enter System Setup and ensure that the

USB key port

is enabled on the

Integrated Devices

screen.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

Remove the system cover.

Locate the USB key and reseat it.

Install the system cover.

Turn on the system and attached peripherals, and check if the USB key is functioning.

If the problem is not resolved, repeat step 2 and step 3.

Insert a known working USB key.

Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Summary of Contents for PowerEdge C4130

Page 1: ...Dell PowerEdge C4130 Owner s Manual Regulatory Model E32S Series Regulatory Type E32S001 ...

Page 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Page 3: ...ifications 24 PSU specifications 24 System battery specifications 24 Expansion bus specifications 24 Memory specifications 25 Drive specifications 25 Ports and connectors specifications 25 Video specifications 26 Environmental specifications 26 4 Initial system setup and configuration 29 Setting up your system 29 iDRAC configuration 29 Options to set up iDRAC IP address 29 Options to install the o...

Page 4: ...stem top cover back 63 Inside the system PowerEdge C4130 65 Chassis intrusion switch 66 Removing the intrusion switch 66 Installing the intrusion switch 67 Internal dual SD module optional 68 Removing an internal SD card 69 Installing an internal SD card 69 Removing the internal dual SD module 70 Installing the internal dual SD module 72 Cooling shroud 74 Removing the cooling shroud 74 Installing ...

Page 5: ...es 117 Removing the optional 2 5 inch hard drive cage 117 Installing the optional 2 5 inch hard drive cage 119 Removing the optional 2 5 inch hard drive cage cover 120 Installing the optional 2 5 inch hard drive cage cover 121 Removing 2 5 inch cabled hard drives from the hard drive cage 122 Installing a 2 5 inch cabled hard drive into the hard drive cage 124 Hard drive cabling diagrams 127 uSATA ...

Page 6: ...Us removed from your system 160 Removing the GPU brackets from the replacement GPUs 163 Installing the GPU brackets on the GPUs removed from your system 165 Installing the custom GPU brackets on the replacement GPUs 167 Installing a GPU riser cable board 169 Installing a GPU blank 171 Installing a GPU 172 Installing a GPU riser cable on the system board 174 GPU cabling diagrams 175 GPU switch boar...

Page 7: ...he system battery 206 Troubleshooting power supply units 206 Troubleshooting power source problems 206 Power supply unit problems 207 Troubleshooting cooling problems 207 Troubleshooting cooling fans 208 Troubleshooting system memory 209 Troubleshooting an internal USB key 210 Troubleshooting an SD card 211 Troubleshooting a hard drive 211 Troubleshooting a storage controller 212 Troubleshooting e...

Page 8: ...phics processing units GPUs NOTE All GPU cards must be of the same type and model Mixing GPUs is not supported NOTE The PSU 2 slot also functions as an optional 2 5 inch hard drive cage slot If you install the optional 2 5 inch hard drives your system will not support the redundancy feature Supported GPU configurations on PowerEdge C4130 systems NOTE Incorrect removal and installation of the GPUs ...

Page 9: ...Figure 1 System view with supported configurations 9 ...

Page 10: ...e action is required The indicator blinks amber if the system is on or in standby and if any error exists for example a failed fan See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at Dell com esmmanuals Invalid memory configurations can cause the system to halt at startup without any vide...

Page 11: ...n the back flashes until one of the buttons is pressed again Press the system identification button to turn the system ID on or off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 5 Control panel Consists of the he...

Page 12: ... Press the system identification button to turn the system ID on or off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 2 NMI button Used to troubleshoot software and device driver errors when running certain opera...

Page 13: ...wer supply unit PSU1 One 2000 W 1600 W or 1100 W PSU 13 Power supply unit PSU2 2 5 inch hard drive cage slot One 2000 W 1600 W or 1100 W PSU or up to four 2 5 inches cabled hard drives Diagnostic indicators Table 3 Diagnostic Indicators Icon Indicator button or connector Description Health indicator Indicates the health of the system If the system is powered on and in good health the indicator lig...

Page 14: ...ate a particular system within a rack When one of these buttons is pressed the corresponding system identification button on the back flashes until one of the buttons is pressed again Press the system identification button to turn the system ID on or off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iD...

Page 15: ... for removal Off Drive ready for insertion or removal NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Flashes green amber and turns off Predicted drive failure Flashes amber four times per second Drive failed Steady green Drive online Flashes green for three seconds amber ...

Page 16: ...ected to a valid network at its maximum port speed 1 Gbps or 10 Gbps C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is flashing green Network data is being sent or received Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The indicator shows whe...

Page 17: ...ature set health status and supported voltage NOTE Ensure that both the PSUs are of the same capacity CAUTION For AC PSUs use only PSUs with the Extended Power Performance EPP label on the back NOTE Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to turn the system on D Flashing amber Indicates a problem with the PSU CAUTION When co...

Page 18: ... and field replaceable units The following components are Customer Replaceable Units CRUs Cooling fans Expansion card riser Expansion cards Internal dual SD module IDSDM SD cards Internal USB keys Power supply units PSUs 1 8 inch uSATA SSDs 1 8 inch uSATA SSD cage 1 8 inch uSATA SSD backplane 2 5 inch hard drives 2 5 inch hard drive cage Memory modules PCI shroud Cooling shroud Cable routing clip ...

Page 19: ...ied by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the back of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel 19 ...

Page 20: ...ons section in this document Dell com poweredgemanuals Configuring your system For information about iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide Dell com idracmanuals For information about installing the operating system see the operating system documentation Dell com operatingsystemmanuals For i...

Page 21: ...Lifecycle Controller LCC see the Dell Lifecycle Controller User s Guide Dell com idracmanuals For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents Dell com omconnectionsenterprisesystemsman agement For information about connections and client systems management see the OpenManage Connections Client Systems Manag...

Page 22: ...n Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software 22 ...

Page 23: ...cifications of your system are outlined in this section Chassis dimensions Figure 7 Details the dimensions of Dell PowerEdge C4130 system Table 8 The dimensions of Dell PowerEdge C4130 system Xa Xb Y Za Zb Zc 482 4 mm 439 3 mm 43 1 mm 18 0 mm 885 8 mm 924 8 mm 23 ...

Page 24: ... NOTE This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V System battery specifications The PowerEdge C4130 system supports CR 2032 3 0 V lithium coin cell system battery Expansion bus specifications The PowerEdge C4130 system supports PCI express PCIe generation 3 expansion cards which need to be installed on the system board by using ...

Page 25: ... rank and 64 GB quad rank 4 GB with a single processor 8 GB with two processors Up to 512 GB with a single processor Up to 1024 GB with dual processors Drive specifications The PowerEdge C4130 system supports up to four 2 5 inch SAS SATA cabled hard drives and up to two 1 8 inch uSATA SSDs Ports and connectors specifications Table 13 Ports and connectors specifications Connectors Back NIC Two 1 Gb...

Page 26: ...Temperature specifications Temperature Specifications Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 25 C 50 F to 77 F with no direct sunlight on the equipment NOTE Certain system configurations may require reductions in the upper temperature limits NOTE The performance of the system may be impacted when operating above the upper temperature...

Page 27: ...ture is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft Table 21 Particulate contamination specifications NOTE The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or ...

Page 28: ...environments Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity Table 22 Gaseous contamination specifications NOTE Maximum corrosive contaminant levels measured at 50 relative humidity Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defin...

Page 29: ... and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC Settings utility See Dell Integrated Dell Remote Access Controller User s...

Page 30: ...Documentation media Dell com operatingsystemmanuals Dell Lifecycle Controller Dell com idracmanuals Dell OpenManage Deployment Toolkit Dell com openmanagemanuals Dell certified VMware ESXi Dell com virtualizationsolutions Supported operating systems on Dell PowerEdge systems Dell com ossupport Installation and How to videos for supported operating systems on Dell PowerEdge systems Supported Operat...

Page 31: ...ading the drivers and firmware Steps 1 Go to Dell com support drivers 2 Under the Drivers Downloads section type the Service Tag of your system in the Service Tag or Express Service Code box NOTE If you do not have the Service Tag select Detect My Product to allow the system to automatically detect your Service Tag or under General support navigate to your product 3 Click Drivers Downloads The dri...

Page 32: ...onment PXE Related Links System Setup Boot Manager Dell Lifecycle Controller PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two met...

Page 33: ...n interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals Device Settings Enables you to configure device settings Related Links System Set...

Page 34: ...formation and options related to the processor such as speed and cache size SATA Settings Specifies options to enable or disable the integrated SATA controller and ports Boot Settings Specifies options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Network Settings Specifies options to change the network settings Integrated Devices Specifies options to mana...

Page 35: ...Description Boot Mode Enables you to set the boot mode of the system CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems This option is set to BIOS by default NOTE Setting...

Page 36: ...ot mode the default is the standard BIOS level boot interface Unified Extensible Firmware Interface UEFI boot mode is an enhanced 64 bit boot interface If you have configured your system to boot to UEFI mode it replaces the system BIOS 1 From the System Setup Main Menu click Boot Settings and select Boot Mode 2 Select the boot mode you want the system to boot into CAUTION Switching the boot mode m...

Page 37: ...rk settings in the BIOS mode For the BIOS boot mode the optional Boot ROM of the network controllers handles the network settings Related Links Network Settings screen details System BIOS Viewing Network Settings Viewing Network Settings To view the Network Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 Sys...

Page 38: ...TE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Security Related Links System Security System Security Settings details System Security Settings details The System Security Settings screen details are expla...

Page 39: ...ult AC Power Recovery Sets how the system behaves after AC power is restored to the system This option is set to Last by default AC Power Recovery Delay Sets the time delay for the system to power up after AC power is restored to the system This option is set to Immediate by default User Defined Delay 60s to 240s Sets the User Defined Delay option when the User Defined option for AC Power Recovery...

Page 40: ...zed Signature Database Imports exports deletes or restores entries in the Authorized Signature Database db Forbidden Signature Database Imports exports deletes or restores entries in the Forbidden Signature Database dbx Creating a system and setup password Prerequisites Ensure that the password jumper is enabled The password jumper enables or disables the system password and setup password feature...

Page 41: ...stem displays an error message that the system has stopped functioning and must be turned off Even after you turn off and restart the system the error message is displayed until the correct password is entered Related Links System Security Deleting or changing system and setup password Prerequisites NOTE You cannot delete or change an existing system or setup password if the Password Status is set...

Page 42: ...h the setup password option to protect the system password from unauthorized changes Related Links System Security System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Related Links System Information details System BIOS Viewing System Information Viewing System Information To view the System Information s...

Page 43: ... System Information Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions such as system memory testing and node interleaving Related Links Memory Settings details System BIOS Viewing Memory Settings Viewing Memory Settings To view the Memory Settings screen perform the following steps 1 Turn on or restart your system...

Page 44: ...ishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability Node Interleaving Specifies if Non Uniform Memory architecture NUMA is supported If this field is set to Enabled memory interleaving is supported if a symmetric memory configuratio...

Page 45: ... option is set to Disabled by default NOTE Enabling this option may negatively impact the overall system performance Virtualization Technology Enables or disables the additional hardware capabilities provided for virtualization This option is set to Enabled by default Address Translation Service ATS Defines the Address Translation Cache ATC for devices to cache the DMA transactions This option pro...

Page 46: ...he X2Apic mode Number of Cores per Processor Controls the number of enabled cores in each processor This option is set to All by default Processor 64 bit Support Specifies if the processor s support 64 bit extensions Processor Core Speed Specifies the maximum core frequency of the processor Processor 1 NOTE Depending on the number of CPUs there may be up to four processors listed The following set...

Page 47: ...g POST This option is applicable only for ATA and AHCI modes Write Cache Enables or disables the command for Embedded SATA drives during POST Port A Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specif...

Page 48: ... turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port E Sets the drive type of the selected device For ...

Page 49: ...ur system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Integrated Devices Related Links Integrated Devices Integrated Devices details...

Page 50: ...s option is set to Enabled by default Current State of Embedded Video Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as t...

Page 51: ...Serial Device 2 in BIOS BIOS console redirection can also be enabled and the port address can be specified This option is set to Auto by default Serial Port Address Enables you to set the port address for serial devices This option is set to Serial Device 1 COM2 Serial Device 2 COM1 by default NOTE You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by S...

Page 52: ...You can use the System Profile Settings screen to enable specific system performance settings such as power management Related Links System Profile Settings details System BIOS Viewing System Profile Settings Viewing System Profile Settings To view the System Profile Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following mess...

Page 53: ...gement option When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC This option is set to Disabled by default Memory Patrol Scrub Sets the memory patrol scrub frequency This option is set to Standard by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select t...

Page 54: ...m 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Miscellaneous Settings Related Links Miscellaneous Settings Miscellaneous Settings det...

Page 55: ...SC results to be applied The Enabled No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs The Enabled option executes ISC and forces an immediate system reset so that ISC results can be applied It takes the system longer to be ready due to the forced system reset When disabled ISC does not execute Related Links Miscellaneous Settings View...

Page 56: ...ystems management capabilities including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Related Links Embedded system management Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout ...

Page 57: ... to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exi...

Page 58: ...unched Launch Diagnostics BIOS Update File Explorer Reboot System Related Links Boot Manager PXE boot The Preboot Execution Environment PXE is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator 58 ...

Page 59: ...y your warranty Read and follow the safety instructions that are shipped with your product CAUTION Operating the system without the system cover can result in component damage NOTE Dell recommends that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling the system must be populated always with air shrouds and with e...

Page 60: ... procedures Phillips 1 screwdriver Phillips 2 screwdriver T6 and T10 Torx screwdrivers Wrist grounding strap System covers The system cover protects the innards of the server and helps in maintaining air flow inside the server Removing the system cover actuates the intrusion switch and aids in maintaining system security Related Links Removing the system top cover front Installing the system top c...

Page 61: ...ront Installing the system top cover front Prerequisites CAUTION Do not operate the system without the system cover This can result in overheating and cause component damage 1 Follow the safety guidelines listed in the safety instructions section 2 Ensure that all internal cables are connected and routed correctly NOTE Closing the system cover with incorrect cable routing can damage the cables Ste...

Page 62: ...em without the system cover This can result in overheating and cause component damage 1 Follow the safety guidelines listed in the Safety instructions section 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Remove the system from the rack 5 Keep the Phillips 1 screwdriver ready Steps 1 Remove the screws se...

Page 63: ...l cables are connected and routed correctly 3 Keep the Phillips 1 screwdriver ready CAUTION Closing the system cover with incorrect cable routing can damage the cables Steps 1 Align the slots of the system top cover with the tabs on the chassis 2 Align the guide pin on the back of the chassis with the guide slot on the back of the cover 3 Slide the cover towards the front of the chassis until the ...

Page 64: ...hassis 6 4 screw 2 Next steps CAUTION Turn on the system only when both the system top covers are installed 1 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 2 Install the system into the rack Related Links Safety instructions Removing the system top cover back 64 ...

Page 65: ...nal 3 cooling fan 8 4 system board 5 DIMM 16 6 processor 2 7 power supply unit 2 slot 2 5 inch hard drive slot 8 power supply unit 1 slot 9 2 5 inch hard drive cage optional 10 1 8 inch uSATA SSD cage 11 internal USB key connector 12 expansion card riser 13 IDSDM connector 14 front inner wall of the chassis 65 ...

Page 66: ...tch Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are ship...

Page 67: ...rtified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU...

Page 68: ...tem section Related Links Safety instructions Before working inside your system After working inside your system Removing the intrusion switch Internal dual SD module optional The Internal Dual SD module IDSDM provides you with a redundant SD card solution You can configure the IDSDM for storage or as the OS boot partition The IDSDM card offers the following features Dual card operation maintains ...

Page 69: ...e procedure listed in Before working inside your system section Steps 1 Locate the SD card slot on the internal dual SD module 2 Press the card to release it from the slot 3 Temporarily label each SD card with its corresponding slot before removal Next steps Install the SD card s Related Links Safety instructions Before working inside your system Installing an internal SD card Installing an intern...

Page 70: ... only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Fol...

Page 71: ...2 6 SD card slot 1 7 IDSDM connector The following table describes the IDSDM indicator codes Table 25 IDSDM indicator codes Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity C Flashing amber Indicates card mismatch or that the card has failed 71 ...

Page 72: ... by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines li...

Page 73: ... 2 6 SD card slot 1 7 IDSDM connector Next steps 1 Install the SD card s if applicable 2 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system After working inside your system System board connectors Removing the internal dual SD module 73 ...

Page 74: ...d only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Never operate your system with the cooling shroud removed The system ...

Page 75: ...vice technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety ...

Page 76: ...shroud 1 screw on the heat sink 2 2 guide slot on the cooling shroud 2 3 heat sink Next steps 1 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system After working inside your system Removing the cooling shroud Processor blank Related Links Removing a processor blank Installing a processor blank 76 ...

Page 77: ...nd follow the safety instructions that came with the product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps 1 Press the ejectors on both ends of the memory module sockets to open processor blank 2 Hold the processor blank by its edges and lift it away from the system Figure 19 Removing a ...

Page 78: ...ple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Befor...

Page 79: ...re working inside your system After working inside your system Removing a processor blank System memory Your system supports DDR4 registered DIMMs RDIMMs and load registered DIMMs LRDIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 1333 MT s 1600 MT s 1866 MT s 2133 MT s or 2400 MT s depending on the following factors DIMM type RDIMMs or LRDIMMs...

Page 80: ...hannels In each channel the release levers of the first socket are marked white and the second socket black NOTE DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B8 are assigned to processor 2 Figure 21 Memory socket locations Table 26 Memory channels Processor 1 channel 0 slots A1 A5 channel 1 slots A2 A6 channel 2 slots A3 A7 channel 3 slots A4 A8 Processor 2 chan...

Page 81: ...ystems sockets A1 to A8 and sockets B1 to B8 are available Populate all the sockets with white release tabs first and then the black release tabs Populate the sockets by the highest rank count in the following order first in sockets with white release tabs and then with the black release tabs For example if you want to mix single rank and dual rank memory modules populate dual rank memory modules ...

Page 82: ...stent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB single rank memory modules the available system memory is 3 4 ranks channel 16 memory mod...

Page 83: ...g tables indicate single rank dual rank and quad rank memory modules respectively Table 29 Memory configurations single processor System capacity in GB Memory modules size in GB Number of memory modules Memory module rank organization and frequency Memory module slot population 4 4 1 1R x8 2133 MT s 1R x8 1866 MT s A1 8 4 2 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 16 4 4 1R x8 2133 MT s 1R x8 1866 MT...

Page 84: ... 2R x4 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 32 4 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 192 32 6 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 A5 A6 256 32 8 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 512 64 8 4R x4 2400 MT s A1 A2 A3 A4 A5 A6 A7 A8 Table 30 Memory configurations dual processors System capacity in GB Memory modules size in GB Number of memory modules Memory module ran...

Page 85: ...6 B1 B2 B3 B4 B5 B6 128 8 16 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 16 8 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 B1 B2 B3 B4 32 4 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 B1 B2 160 16 and 8 12 2R x4 2133 MT s 2R x8 2133 MT s 2R x4 1866 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 NOTE 16 GB memory modules must be installed in slots numbered A1 ...

Page 86: ...ed with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the cooling shroud WARNING The memory modules are hot to touch for some time after the system has been powered down Allow the memory modules to cool before handling them Handle the memory modules by the card edges and ...

Page 87: ...ules Installing the cooling shroud Removing the cooling shroud Installing memory modules Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell ...

Page 88: ...emory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation 3 Press the memory module with your t...

Page 89: ...servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions NOTE To ensure proper system cooling you must install a processor blank and heat sink blank in any em...

Page 90: ...ou should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE To ensure proper system cooling you must install a processor bla...

Page 91: ...ease the close first socket release lever near the lock icon by pushing the lever down and out from under the tab Lift the lever 90 degrees upward 3 Lower the open first socket release lever to lift the processor shield 4 Hold the tab on the processor shield and lift the processor shield until the open first socket release lever lifts up CAUTION The socket pins are fragile and can be permanently d...

Page 92: ...Figure 25 Processor shield 1 close first socket release lever 2 lock icon 3 processor 4 open first socket release lever 5 unlock icon 92 ...

Page 93: ... Replace the processor s 2 Install the heat sink 3 Install the PCIe Shroud if replacing processor 1 4 Reinstall the cooling shroud 5 Follow the procedure listed in the After working inside your system section Related Links Before working inside your system After working inside your system Installing a processor Installing a heat sink Installing the cooling shroud Installing the cooling shroud Inst...

Page 94: ...hem CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Unpack the new processor NOTE If the processor has previously been used in a system remove any remaining thermal grease from the processor by using...

Page 95: ...mation matches the new system configuration 5 Run the system diagnostics to verify that the new processor operates correctly Related Links Safety instructions Before working inside your system After working inside your system Removing a processor blank Installing a heat sink Installing the cooling shroud Installing the PCIe shroud Removing a processor Installing a heat sink Prerequisites CAUTION M...

Page 96: ...er you use it Figure 27 Applying thermal grease on the top of the processor 1 processor 2 thermal grease 3 thermal grease syringe 3 Place the heat sink onto the processor 4 Tighten one of the four screws to secure the heat sink to the system board 5 Tighten the screw diagonally opposite to the first screw you have tightened NOTE Do not over tighten the heat sink retention screws when installing th...

Page 97: ...rmation that shipped with your system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instru...

Page 98: ...ry slot Next steps 1 Connect the GPU signal and power cables to the system board 2 Follow the procedure listed in the After working inside your system section 3 While booting press F2 to enter System Setup and ensure the battery is operating properly 4 Enter the correct time and date in the System Setup Time and Date fields 5 Exit System Setup Related Links Safety instructions Before working insid...

Page 99: ...rvicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps Lift the PCIe shroud away from the system Figure 30 Removing the PCIe shroud 1 slot on the heat ...

Page 100: ...y the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Follow the safety guidelines listed in the Safety instructions section Steps Insert the tabs on the PCIe shroud into the slots on the heat sink Figure 31 Installing the PCIe shroud 1 slot...

Page 101: ...lf Length x8 x16 2 Processor 1 Low Profile Half Length x16 x16 Four GPUs without switch board and two processors Configuration C 1 Processor 1 Low Profile Half Length x8 x16 2 Processor 2 Low Profile Half Length x8 x16 Two GPUs without switch board and two processors Configuration D 1 Processor 1 Low Profile Half Length x16 x16 2 Processor 2 Low Profile Half Length x16 x16 Two GPUs without switch ...

Page 102: ...nstalled first using the slot priority indicated All other expansion cards should be installed in the card priority and slot priority order NOTE The x16 link width riser cards on the expansion card riser are cabled to the system board NOTE The expansion card slots are not hot swappable Table 32 Expansion card installation order Catego ry Card priori ty Card type Configuration s A and B Configurati...

Page 103: ...anox single port adapter 1 2 2 1 2 2 1 2 2 1 1 Intel low profile card 2 1 n a n a 1 2 1 n a n a Fiber channe l QLogic dual port 16 Gbps Fibre Channel adapter 1 2 2 1 2 2 1 2 2 1 1 Emulex dual port 16 Gbps Fibre Channel adapter 1 2 2 1 2 2 1 2 2 1 1 QLogic single port 16 Gbps Fibre Channel adapter 1 2 2 1 2 2 1 2 2 1 1 Emulex single port 16 Gbps Fibre Channel adapter 1 2 2 1 2 2 1 2 2 1 1 Emulex FC...

Page 104: ...or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Remove the PCIe shroud See re...

Page 105: ...xpansion card riser Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructio...

Page 106: ...CAUTION The expansion card riser should be installed in the system before you install the expansion card riser cables to prevent pin damage in the PCIe connectors on the system board Next steps 1 If applicable connect the riser cables to the system board 2 Install the PCIe shroud 3 Follow the procedure listed in the After working inside your system section 4 Install any device drivers required for...

Page 107: ...efore removing the expansion card riser to prevent pin damage in the PCIe connectors on the system switch board 4 Remove the PCIe shroud 5 Remove the expansion card riser Steps 1 Pull the expansion card latch to open it 2 Open the expansion card clip 3 Hold the expansion card by its edges and remove it from the expansion card connector 4 If you are removing the expansion card permanently install a...

Page 108: ...ort team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Remove the PCIe shroud 4 Remove the expansion card riser cables CAUTION The expansion c...

Page 109: ...nsion card is fully seated 7 Close the expansion card latch 8 Close the expansion card clip Next steps 1 Connect the cables to the expansion card and the system board CAUTION The expansion card riser should be installed in the system before you install the expansion card riser cables to prevent pin damage in the PCIe connectors on the system board 2 Install the expansion card riser 3 Install the P...

Page 110: ...xpansion cards Figure 36 Cabling two expansion cards 1 GPU 4 PCIe connector on the system board 2 GPU 1 PCIe connector on the system board 3 expansion slot 2 connector x16 4 expansion slot 1 connector x16 5 expansion card riser 6 system board 110 ...

Page 111: ...ion card 1 GPU 1 PCIe connector on the system board 2 expansion slot 2 connector x16 3 expansion card riser 4 system board Power supply units Your system supports one of the following Up to two 2000 W AC power supply units PSUs Up to two 1600 W AC PSUs 111 ...

Page 112: ...r supply unit blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 per...

Page 113: ...ead and follow the safety instructions that are shipped with your product Follow the safety guidelines listed in the Safety instructions section Steps Remove the PSU blank from the PSU 2 slot by pulling the blank outward CAUTION To ensure proper system cooling the PSU blank must be installed in the PSU 2 slot in a non redundant configuration Remove the PSU blank only if you are installing a second...

Page 114: ...m Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 If applicable remove PSU 2 or the 2 5 inch hard drive cage Steps Align the power supply unit blank with the power supply unit slot and push it into the power sup...

Page 115: ... only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the safety instructions section 2 Disconnect the power cable from the power source and from the PSU you intend to remove 3 Remove the cables from the strap on the PSU Steps Press the release latch and slide the PSU out of the PSU slot by holding the PSU handle Figure 40 Removing an AC PSU 1 release latc...

Page 116: ...utput power NOTE The maximum output power shown in watts is listed on the PSU label 3 If applicable remove the PSU blank Steps 1 Slide the replacement PSU into the PSU slot until the PSU is fully seated and the release latch snaps into place CAUTION When connecting the power cable secure the cable with the strap 2 Connect the PSU power cable to the PSU power cable connector NOTE When installing ho...

Page 117: ...ard drive into the hard drive cage Removing a 1 8 inch uSATA SSD blank Removing a 1 8 inch uSATA SSD carrier Removing a 1 8 inch uSATA SSD blank Installing a 1 8 inch uSATA SSD carrier Removing a 1 8 inch uSATA SSD from a SSD carrier Installing a 1 8 inch uSATA SSD into a SSD carrier Removing the 1 8 inch uSATA SSD cage Installing the 1 8 inch uSATA SSD cage Removing the 1 8 inch uSATA SSD backpla...

Page 118: ...not interfere with other components on the system board 2 Slide the hard drive cage out of the hard drive cage slot Figure 42 Removing the 2 5 inch hard drive cage 1 PSU 1 slot 2 PSU 2 slot 2 5 inch hard drive cage slot 3 screw 4 hard drive cage Next steps If you are removing the hard drive cage permanently install any one of the following PSU blank PSU 2 2 5 inch hard drive cage Related Links Saf...

Page 119: ...safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the PSU PSU blank if installed 4 Install the 2 5 inch hard drives in the hard drive cage 5 Route the power and signal cables through the hard drive cage slot 6 Keep the Phillips 1 screwdriver ready Steps 1 Slide the hard drive cage into the hard drive ...

Page 120: ...lines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the 2 5 inch hard drive cage For more information see removing the optional 2 5 inch hard drive cage 4 Keep the Phillips 1 screwdriver ready Steps 1 Remove the screws securing the hard drive cage cover to the hard drive cage 2 Slide the hard drive cage cover towar...

Page 121: ...lephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Remove the hard drive cage 4 If applicable install the 2 5 inch...

Page 122: ...s from the hard drive cage Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety ins...

Page 123: ...ive cage Figure 46 Removing a 2 5 inch cabled hard drive hard drive 0 E and hard drive 1 F from the hard drive cage 1 hard drive 1 F 2 power and signal cable connector 2 3 power and signal cable connector on hard drive 4 hard drive 0 E 5 screw 8 6 hard drive cage 3 If you want to remove hard drives 2 C and 3 D perform the following steps a Remove hard drives 0 E and 1 F b Disconnect the signal pow...

Page 124: ...over Installing the optional 2 5 inch hard drive cage Installing a 2 5 inch cabled hard drive into the hard drive cage Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing t...

Page 125: ...Secure the hard drives to the hard drive cage by using the screws d Connect the power signal cable to the hard drives e Route the cables through the cable routing clip on the hard drive cage Figure 48 Installing a 2 5 inch cabled hard drive hard drive 2 C and hard drive 3 D from the hard drive cage 1 screw 8 2 hard drive cage 3 cable routing clip 4 power cable 5 signal cable 6 hard drive 2 C 7 har...

Page 126: ...onnect the power signal cables to the system board 4 Follow the procedure listed in after working inside your system 5 Enter System Setup and ensure that the hard drive s controller is enabled 6 Exit the System Setup program and reboot the system 7 Install any software required for the hard drive operation as described in the documentation for the hard drive Related Links Safety instructions Insta...

Page 127: ...A hard drives to the RAID card Figure 50 Cabling SAS and SATA hard drives to the RAID card 1 system board 2 2 5 inch hard drive cage power connector 3 power cable 4 2 5 inch hard drive cage slot 5 Port A connector on the RAID card 6 signal cable 127 ...

Page 128: ...he system board Figure 51 Cabling SATA hard drives to the SATA connector on the system board 1 system board 2 2 5 inch hard drive cage power connector 3 power cable 4 2 5 inch hard drive cage slot 5 SATA connector on the system board 6 signal cable 128 ...

Page 129: ...a number of hours to format Removing a 1 8 inch uSATA SSD blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section CAUTION To maintain proper system cooling all empty SSD slots must have SSD blanks installed Steps Press the release button and slide the SSD blank out of the SSD slot Figure 52 Removing a 1 8 inch SSD blank 1 SSD blank 2 release tab Next steps Inst...

Page 130: ...online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Using the management software prepare the SSD for removal Wait until the indicators on the SSD carrier signal that the...

Page 131: ...D slot Install the 1 8 inch uSATA SSD carrier Related Links Safety instructions Installing a 1 8 inch uSATA SSD blank Installing a 1 8 inch uSATA SSD carrier Installing a 1 8 inch uSATA SSD carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directe...

Page 132: ...h uSATA SSD carrier 1 release button 2 SSD carrier 3 SSD carrier handle Next steps 1 Connect the system to the electrical outlet and connect the peripherals 2 Turn on the system including any attached peripherals Related Links Safety instructions Removing a 1 8 inch uSATA SSD blank Removing a 1 8 inch uSATA SSD carrier Removing a 1 8 inch uSATA SSD from a SSD carrier Prerequisites CAUTION Many rep...

Page 133: ...ns Installing a 1 8 inch uSATA SSD into a SSD carrier Installing a 1 8 inch uSATA SSD into a SSD carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not aut...

Page 134: ...age due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Remove the 1 8 inch SSD s from the SSD cage Steps Hold the SSD cage by the edges and lift the cage ...

Page 135: ... by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system Steps 1 Align the tabs on the SSD cage and th...

Page 136: ...rrier Removing the 1 8 inch uSATA SSD cage Removing the 1 8 inch uSATA SSD backplane Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is n...

Page 137: ... on the SSD backplane 4 slot on the SSD cage 5 SSD cage Related Links Safety instructions Before working inside your system Installing the 1 8 inch uSATA SSD backplane Installing the 1 8 inch uSATA SSD backplane Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation...

Page 138: ...ll the SSD cage 2 Follow the procedure listed in after working inside your system Related Links Safety instructions Installing the 1 8 inch uSATA SSD cage Removing the 1 8 inch uSATA SSD backplane Internal USB memory key optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device To boot from the USB memory key configure the USB...

Page 139: ...red by your warranty Read and follow the safety instructions that came with the product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the PCIe shroud 4 If installed disconnect the expansion card riser cables from the system board 5 Remove the expansion card riser Steps 1 Locate the US...

Page 140: ... card riser Removing the expansion card riser System Setup System board connectors Cable routing clip Removing the cable routing clip Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due...

Page 141: ... technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety inst...

Page 142: ...ou should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION If you are using the Trusted Platform Module TPM with an encr...

Page 143: ...if applicable e Internal dual SD module f 1 8 inch SSD cage with backplane g Internal USB key if installed h Cooling shroud i Heat sink s j Processor s Processor blank CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap k Memory modules and memory module blanks l Cable routing clip 5 Disco...

Page 144: ...Figure 66 Removing the screws on the system board 1 screw 12 144 ...

Page 145: ...ty instructions Before working inside your system Installing the system board Removing the PCIe shroud Removing the expansion card riser Removing an AC power supply unit Removing the optional 2 5 inch hard drive cage Removing an internal SD card Removing the 1 8 inch uSATA SSD cage Replacing the optional internal USB memory key Removing the cooling shroud 145 ...

Page 146: ... your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Keep the Phillips 2 screwdriver ready Steps 1 Unpack the new system board CAUTION Do not lift the system board by holding a memory module processor or other components ...

Page 147: ...Figure 68 Installing the system board 1 system board 2 system board holder front 3 system board holder back 4 Secure the system board to the chassis by using the screws 147 ...

Page 148: ...e f Processors s processor blank s g Heat sink s h PCIe shroud i Memory modules and memory module blanks j 1 8 inch SSD cage with the backplane k Cooling shroud l Cable routing clip 3 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and the GPU and hard drive cables are routed through the cable routing clip 4 Follow the proced...

Page 149: ...the system 2 Press F2 to enter System Setup 3 Click Service Tag Settings 4 Enter the Service Tag NOTE You can enter the Service Tag only when the Service Tag field is empty Ensure that you enter the correct Service Tag After the Service Tag is entered it cannot be updated or changed 5 Click Ok 6 Import your new or existing iDRAC Enterprise license For more information see the Integrated Dell Remot...

Page 150: ...nstalled TPM breaks the cryptographic binding and it cannot be re installed or installed on another system board NOTE This is a Field Replaceable Unit FRU Removal and installation procedures must be performed only by Dell certified service technicians Installing the Trusted Platform Module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform...

Page 151: ...rmation about initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Initializing the TPM for TXT users 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measurements 4 From the TPM Com...

Page 152: ...one service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in before working inside your system 3 Remove the system top cover front NOTE The procedure for removing e...

Page 153: ...only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Foll...

Page 154: ...le 3 cooling fan connector on system board 4 cooling fan slot Next steps 1 Install the system top cover front 2 Follow the procedure listed in after working inside your system Related Links Safety instructions Before working inside your system After working inside your system Installing the system top cover front Removing the system top cover front Removing a cooling fan Graphics processing unit N...

Page 155: ...up to four GPUs NOTE Incorrect removal and installation of the GPUs will cause operational issues to your system Removing a GPU blank You can remove the GPU blank only in configuration D To remove GPU 2 in configuration D remove the GPU blank from GPU slot 1 Do not remove GPU blanks in any other configuration Prerequisites CAUTION Many repairs may only be done by a certified service technician You...

Page 156: ...d in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION The GPU riser cables should be removed before removing the GPUs to prevent pin damage in the GPU connectors on the system board NOT...

Page 157: ... Removing a GPU To remove GPU 2 remove GPU 1 first and to remove GPU 4 remove GPU 3 first Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell...

Page 158: ...pins on the front inner wall of the chassis NOTE Do not hold the GPU by the GPU riser cable board while removing the GPU 2 Lift the GPU out of the chassis CAUTION While removing the GPU out of the chassis ensure that the guide pins on the chassis do not scrape the GPU 3 Disconnect the power cable connected to the GPU Figure 75 Removing the GPU 1 guide pin on the front inner wall of the chassis 2 2...

Page 159: ...t is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Keep the Philips 2 screwdriver ready 3 Remove the...

Page 160: ...e Nvidia Intel or AMD GPUs removed from your system and installed on the replacement GPUs Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell...

Page 161: ...Steps 1 Remove the screws securing the front I O bracket to the GPU and remove the I O bracket 2 Remove the screws securing the support bracket to the GPU and remove the support bracket Figure 77 Removing the custom Nvidia GPU I O brackets and the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 161 ...

Page 162: ... O brackets and the support brackets 1 support bracket 2 GPU 3 screw 8 4 I O bracket Figure 79 Removing the custom AMD I O brackets and the support brackets 1 pan head screw 2 screw 4 3 support bracket 4 GPU 5 alignment guide 6 I O bracket 162 ...

Page 163: ...the Nvidia and Intel brackets from the replacement GPUs is identical Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by yo...

Page 164: ...ng the Nvidia GPU I O brackets and the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 Figure 81 Removing the GPU Intel I O brackets and the support brackets 1 support bracket 2 GPU 164 ...

Page 165: ...erequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped wi...

Page 166: ...a GPU I O brackets and the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 Figure 83 Installing the Intel GPU I O brackets and the support brackets 1 support bracket 2 GPU 3 screw 8 4 I O bracket 166 ...

Page 167: ...rs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified ser...

Page 168: ...a GPU I O brackets and the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 Figure 85 Installing the custom Intel GPU I O brackets and the support brackets 1 support bracket 2 GPU 3 screw 8 4 I O bracket 168 ...

Page 169: ... from the replacement GPUs Installing a GPU riser cable board Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warr...

Page 170: ...GPU by using the screws Figure 87 Installing a GPU riser cable from the system board 1 connector on the GPU riser cable board 2 GPU riser cable board 3 GPU riser cable 4 screw 3 5 GPU riser cable clip 6 GPU NOTE Do not hold the GPU by the GPU riser cable board Next steps 1 Connect the power cables to the GPU 2 Install the GPU or GPU blank CAUTION The GPU should be installed in the system before in...

Page 171: ...structions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians Follow the safety guidelines listed in the Safety instructions section Steps 1 Lower the front of the GPU blank at an angle and slide it to engage the slots on the GPU blank with the guide pins on the front inner ...

Page 172: ...E This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the GPU installation guidelines 3 Install the GPU brackets 4 Install the GPU riser cable board Steps 1 Lower the front of the GPU at an angle and slide it to engage the slots on th...

Page 173: ...on the chassis 2 9 GPU riser cable board Next steps CAUTION The GPU should be installed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the system board or switch board 1 If required install the GPU blank 2 Install the GPU riser cable to the system board Related Links Safety instructions GPU installation guidelines Installing a GPU riser cable o...

Page 174: ...Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Install the GPU CAUTION The GPU should be installed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the system board or switch board Steps 1 Align the edge connector of the riser cable with the alignment key of the riser cable connector ...

Page 175: ...ration A and B systems Figure 91 Cabling single and dual processor systems with four GPUs and a GPU switch board Configurations A and B 1 GPU 4 riser cable connector on the GPU 2 GPU switch board 3 GPU 3 connector on the GPU switch board 4 GPU 4 connector on the GPU switch board 5 system board 6 GPU 2 connector on the system board 175 ...

Page 176: ...nector on the GPU 13 GPU 2 14 GPU 3 15 GPU 3 riser cable connector on the GPU 16 GPU 4 Figure 92 Power cabling for single and dual processor systems with four GPUs and a GPU switch board Configurations A and B 1 GPU 4 power connector on the system board 2 GPU 3 power connector on the system board 3 GPU 1 2 power connector on the system board 4 GPU switch board power connector on the system board 1...

Page 177: ...n GPU 1 9 GPU 1 10 GPU 2 11 power connector on GPU 2 12 power connector on GPU 3 13 GPU 3 14 GPU 4 15 power connector on GPU 4 Cabling configuration C systems Figure 93 Cabling a dual processor system with four GPUs Configuration C 1 GPU 4 riser cable connector on the GPU 2 GPU 3 connector on the system board 177 ...

Page 178: ...9 GPU 2 riser cable connector on the GPU 10 GPU 2 11 GPU 3 12 GPU 3 riser cable connector on the GPU 13 GPU 4 Figure 94 Power cabling for a dual processor system with four GPUs Configuration C 1 GPU 4 power connector on the system board 2 GPU 3 power connector on the system board 3 GPU 1 2 power connector on the system board 4 system board 5 power connector on GPU 1 6 GPU 1 178 ...

Page 179: ...g configuration D systems Figure 95 Cabling a dual processor system with two GPUs Configuration D 1 GPU 3 riser cable connector on the system board 2 system board 3 GPU 2 connector on the system board 4 GPU 1 blank 5 GPU 2 riser cable connector on the GPU 6 GPU 2 7 GPU 3 8 GPU 3 riser cable connector on the GPU 179 ...

Page 180: ...r cabling for a dual processor system with two GPUs Configuration D 1 GPU 1 2 power connector on the system board 2 system board 3 GPU 1 blank 4 GPU 2 5 power connector on GPU 2 6 power connector on GPU 3 7 GPU 3 8 GPU 4 blank 180 ...

Page 181: ...g a single processor system with two GPUs Configuration E 1 GPU 1 connector on the system board 2 system board 3 GPU 2 connector on the system board 4 GPU 1 connector on the GPU 5 GPU 1 6 GPU 2 connector on the GPU 7 GPU 2 8 GPU 3 and GPU 4 blank 181 ...

Page 182: ...ing for a single processor system with two GPUs Configuration E 1 GPU 1 2 power connector on the system board 2 system board 3 power connector on GPU 1 4 GPU 1 5 GPU 2 6 power connector on GPU 2 7 GPU 3 and GPU 4 blank 182 ...

Page 183: ...ng a dual processor system with two GPUs Configuration F 1 GPU 1 connector on the system board 2 system board 3 GPU 2 connector on the system board 4 GPU 1 connector on the GPU 5 GPU 1 6 GPU 2 connector on the GPU 7 GPU 2 8 GPU 3 and GPU 4 blank 183 ...

Page 184: ...ling for a dual processor system with two GPUs Configuration F 1 GPU 1 2 power connector on the system board 2 system board 3 power connector on GPU 1 4 GPU 1 5 GPU 2 6 power connector on GPU 2 7 GPU 3 and GPU 4 blank 184 ...

Page 185: ... connector on the GPU switch board 4 GPU 4 connector on the GPU switch board 5 GPU 3 connector on the GPU switch board 6 GPU switch board connection to CPU 2 on the system board 7 system board 8 GPU switch board connection to CPU 1 on the system board 9 GPU 2 connector on the GPU switch board 10 GPU 1 connector on the GPU switch board 11 CPU 1 connector on the GPU switch board 12 GPU 1 riser cable...

Page 186: ... GPUs and a GPU switch board with dual GPU virtual mode Configuration G 1 GPU 4 power connector on the system board 2 GPU 3 power connector on the system board 3 GPU 1 2 power connector on the system board 4 GPU switch board power connector on the system board 5 system board 6 GPU switch board power connector on the GPU switch board 7 GPU switch board 8 power connector on GPU 1 186 ...

Page 187: ...onfigurations H and I Figure 103 Cabling a dual processor system with three GPUs Configurations H and I 1 GPU 3 connector on the system board 2 GPU 1 connector on the system board 3 system board 4 GPU 2 connector on the system board 5 GPU 1 riser cable connector on GPU 1 6 GPU 1 7 GPU 2 riser cable connector on GPU 2 8 GPU 2 187 ...

Page 188: ... a dual processor system with three GPUs Configurations H and I 1 GPU 3 power connector on the system board 2 GPU 1 2 power connector on the system board 3 system board 4 power connector on GPU 1 5 GPU 1 6 GPU 2 7 power connector on GPU 2 8 power connector on GPU 3 9 GPU 3 10 GPU 4 blank 188 ...

Page 189: ...nicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the system top cover front 4 Disconnect the GPU signal cables from the system board and then from the switch board NOTE The GPU riser signal cable should be removed from the switchboard before removing the GPUs to prevent pin damag...

Page 190: ...TION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product...

Page 191: ...n the GPU switch board with the tabs on the chassis 3 Tighten the screws securing the switch board to the chassis Figure 106 Installing the GPU switch board 1 GPU switch board 2 captive screw 2 3 tab on the chassis 2 Next steps 1 Connect the GPU switch board power cable 2 Install the GPUs 3 Connect the GPU signal cables to the switch board and the system board 4 Follow the procedure listed in the ...

Page 192: ...eable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Keep the Phillips 1 screwdriver ready 4 Remove the system top cover front Steps 1 Hold and pull the plastic pull tab to disconnect t...

Page 193: ...d support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow ...

Page 194: ...hassis 2 6 notch 7 control panel module Next steps 1 Install the system top cover front 2 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system After working inside your system Installing the system top cover front Removing the control panel module 194 ...

Page 195: ...thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does not boot Running the Embedded System Dia...

Page 196: ...tus information of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebo...

Page 197: ...password jumper to disable a password see the Disabling a forgotten password section Table 33 System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled pins 2 4 BIOS local access is unlocked at the next AC power cycle The password reset feature is disabled pins 4 6 NVRAM_CLR The configuration settings are retained at the next system boot pins 3 5 The con...

Page 198: ...the system cover The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 NOTE If you assign a new system and or setup password with the jumper on pins 2 and 4 the system disables the new password s the next time it boots 5 Reconnect the system to ...

Page 199: ...PWR 2 5 inch hard drive cage power connector 4 GPU_4_PWR GPU 4 power connector 5 GPU_3_PWR GPU 3 power connector 6 GPU_1 2_PWR GPU 1 2 power connector 7 PLX_PWR PCIe_Switch_board Switch board power connector 8 2SSD_BP 1 8 inch SSD backplane connector 9 RISER_SLOT2 CPU2_PE1_AB Expansion slot 2 x8 connector 10 RISER_SLOT0 CPU1_PE1_AB Expansion slot 1 x8 connector 11 TPM_MODULE Trusted Platform Modul...

Page 200: ...U1_PE2_ABCD GPU 2 PCIe connector 20 IDSDM Internal dual SD module connector 21 FAN 1 Fan 1 connector 22 FAN 2 Fan 2 connector 23 FAN 3 Fan 3 connector 24 CPU1 Processor 1 25 FAN 4 Fan 4 connector 26 INTRUSION_CABLE Intrusion cable connector 27 BATTERY System battery 28 FAN 5 Fan 5 connector 29 B1 B5 B2 B6 Memory module sockets for processor 2 30 FAN 6 Fan 6 connector 31 CPU2 Processor 2 32 FAN 7 F...

Page 201: ... this issue you must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Before troubleshooting any external devices ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Trouble...

Page 202: ...troubleshoot other USB devices attached to the system 7 Turn off all attached USB devices and disconnect them from the system 8 Restart the system 9 If your keyboard is functioning enter System Setup verify that all USB ports are enabled on the Integrated Devices screen If your keyboard is not functioning use remote access to enable or disable the USB options 10 Check if USB 3 0 is enabled in Syst...

Page 203: ...troller 3 Check the appropriate indicator on the NIC connector If the link indicator does not glow the cable connected might be disengaged If the activity indicator does not glow the network driver files might be damaged or missing Install or replace the drivers as necessary For more information see the NIC documentation If the problem persists use another connector on the switch or hub 4 Ensure t...

Page 204: ...ling shroud expansion card risers if installed expansion cards cooling fan assembly if installed cooling fans memory modules processor s and heat sink s system board 4 Let the system dry thoroughly for at least 24 hours 5 Reinstall the components you removed in step 3 except the expansion cards 6 Install the system cover 7 Turn on the system and attached peripherals If the problem persists see the...

Page 205: ...rn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components are properly installed cooling shroud expansion card risers if installed expansion cards power supply unit s cooling fan assembly if installed cooling fans processor s and heat sink s memory modules hard drive carriers cage hard drive back...

Page 206: ...system 4 Enter System Setup If the date and time displayed in System Setup are not correct check the System Error Log SEL for system battery messages Next steps If the problem persists see the Getting help section Related Links System Setup Getting help Troubleshooting power supply units CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting...

Page 207: ...ne if it is working properly If the problem persists see the Getting help section Related Links Getting help Troubleshooting cooling problems CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to se...

Page 208: ... to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE The fan number is referenced by the systems management software In the event of a problem with a particular fan you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly 1 Follow the safety guidelines li...

Page 209: ...nstalled memory but the problem still persists go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 6 Remove the system cover 7 Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device 8 Reseat the memor...

Page 210: ... product Steps 1 Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Locate the USB key and reseat it 5 Install the system cover 6 Turn on the system and attached peripherals and check if the USB key is functioning 7 If the prob...

Page 211: ...sage indicating the failure If redundancy is enabled at the time of SD card failure a critical alert will be logged and chassis health will degrade 4 Replace the failed SD card with a new SD card 5 Install the system cover 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 7 Enter System Setup and ensure that the Internal SD Card Port and Inte...

Page 212: ...roller card are installed and are configured correctly See the operating system documentation for more information 4 Restart the system and enter the System Setup 5 Verify that the controller is enabled and the drives are displayed in the System Setup Next steps If the problem persists see the Getting help section Related Links Using system diagnostics System Setup Getting help Troubleshooting a s...

Page 213: ...g the system top cover front Installing the system top cover back System Setup Getting help Troubleshooting expansion cards Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servic...

Page 214: ... Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped...

Page 215: ...uals OpenManage software Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by eit...

Page 216: ...n the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Technical Support b The Technic...

Page 217: ... 1 Go to Dell com QRL and navigate to your specific product or 2 Use your smartphone or tablet to scan the model specific Quick Resource QR code on your Dell PowerEdge system or in the Quick Resource Locator section Quick Resource Locator for C4130 Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting Dell com QRL or by usin...

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