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Dell PowerConnect 5224, System User'S Manual

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Appendix  

Dell™ PowerConnect™ 5224 Systems User's Guide

 

  

Troubleshooting

 

  

Downloading Firmware Through the Console Port

 

  

Technical Specifications

 

  

Getting Help

 

  

Regulatory Notices

 

 

Troubleshooting 

This section explains how to isolate and diagnose problems with the switch. If you have a problem that is not listed here and you cannot solve it, contact Dell 
(see "

Getting Help

"). 

LEDs  

l

All light-emitting diode (LEDs) are off. 
 

Ensure that: 

¡

You are using an RJ-45 (network) cable and not an RJ-11 (telephone) cable to connect to the switch. 
 

¡

The power cable is firmly connected to the relevant switch unit and to the supply outlet. If the connection is secure and there is still no power, you 
may have a faulty power cable. 
 

¡

The switch has sufficient space for adequate airflow on both sides. 
 

l

When the switch powers on, the 

Diag

 LED lights are red. 

 

¡

The relevant switch unit failed its power on self-test because of an internal problem. See "

Getting Help

" for more information. 

 

Ports  

l

The port does not function. 
 

Ensure that: 

¡

The cable connections are secure and the cables are connected to the correct ports at both ends of the link. 
 

¡

The port status is set to 

Enable

 and the autonegotiation feature is enabled at the switch. See "

Port Configuration

" for more information. 

 

Management Access  

l

The terminal cannot access the switch. 
 

Ensure that: 

¡

Your terminal is correctly configured to operate as a VT100 terminal. 
 

¡

You are using a proper null-modem cable. 
 

¡

You have set the terminal emulator program to VT100-compatible, 8 data bits, 1 stop bit, no parity and 9600 bps. See "

Connecting the Console 

Port

" for more information. 

 

l

You cannot access the switch using Telnet. 
 

Ensure that: 

¡

You have configured the switch's management virtual local area network (VLAN) with a valid Internet Protocol (IP) address, subnet mask, and 
default gateway. 
 

¡

Your management station has management VLAN access (see "

Management VLAN Access

"). 

 

¡

The switch is powered up. 
 

¡

You have a valid network connection to the switch and the port you are using has not been disabled. 
 

¡

You have not exceeded the maximum number of concurrent Telnet sessions permitted. Try connecting again at a later time. 
 

l

The web browser cannot access the switch. 
 

Ensure that: 

¡

You have configured the switch's management VLAN with a valid IP address, subnet mask, and default gateway. 
 

¡

Your management station has management VLAN access (see "

Management VLAN Access

"). 

 

NOTICE: 

Operating temperature for the switch must not exceed 40

ºC (104°F). Do not place the switch in the direct sunlight or near warm air exhausts 

or heaters. 

Summary of Contents for PowerConnect 5224

Page 1: ...ude and DellNet are trademarks of Dell Computer Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own August 2002 P N ...

Page 2: ...rol for half duplex operation l Port mirroring l Auto MDI MDIX support for the 10 100 1000BASE T ports l MAC addresses lookup based on port VLAN ID and MAC addresses l Redundant power supply RPS support for uninterrupted operation l System light emitting diode LED and per port LEDs l Standard 1U chassis l 19 inch rack mountable Management Features l Web based management with embedded HTTP server l...

Page 3: ...ssfully l Red The system diagnostic test has detected a fault Console Port You can access the console interface from the RS 232 serial port or a Telnet connection The console port uses a standard null modem cable For instructions on configuring your switch using the console see Management Interface Port LEDs Two of the LEDs show the operating status of each Gigabit Ethernet port and the other LED ...

Page 4: ... the switch The command line driven interface provides complete access to all switch management features Most of the common commands are described in Management Interface For a full list of commands see the Command Line Reference which is included on the documentation CD SNMP Based Management You can manage the switch with an SNMP compatible console program The switch is compatible with SNMP versi...

Page 5: ...entimeters cm on each side of the switch and 5 inches 12 7 cm at the back for the power cable 2 Attach the rubber feet on the marked locations on the bottom of the chassis The rubber feet although optional are recommended to keep the unit from slipping Installing the Switch in a Rack You can install the switch in most standard 19 inch 48 3 cm racks 1 Use the supplied screws to attach a mounting br...

Page 6: ...ing the CLI in privileged access Privileged Exec mode 5 Enter the commands to complete your desired tasks Many commands require Privileged Exec level access CLI commands for most common tasks are provided in Management Interface See the Command Line Reference on the documentation CD for a list of all commands and additional information on using the CLI 6 When you have completed your tasks exit the...

Page 7: ...level global configuration mode type configure and press Enter 2 To delete the existing private community string type no snmp server community private and then press Enter 3 Type snmp server community string rw where string is your new community string case sensitive for read write access Press Enter 4 To delete the existing public community string type no snmp server community public and then pre...

Page 8: ...he switch for DHCP or BOOTP 1 From the Privileged Exec level global configuration mode prompt type interface vlan 1 to access the interface configuration mode Press Enter 2 At the next prompt use one of the following commands l To obtain IP settings through DHCP type ip address dhcp l To obtain IP setting through BOOTP type ip address bootp 3 Press Enter 4 To save your configuration changes type c...

Page 9: ... l SNMP l Multicast Support l Statistics System The System page contains a dynamic switch applet that displays the current status of the switch ports The color of each switch port icon indicates its link status l Green The link is up l Grey The link is down Clicking on any port icon displays the port configuration page Web Pages System Switch Ports Address Table Spanning Tree VLAN Class of Service...

Page 10: ...ransfer a firmware upgrade to the switch l Configuration Allows you to save or restore switch configuration files l Reset Allows you to reboot the switch General Information The General page contains links to the following pages l Asset l Health l Versions l Logs Asset The Asset page contains the following information l MAC Address l SNMP Object ID l System Up Time It also includes the following e...

Page 11: ...nd 17 93 seconds System Name Server Chassis 35 System Location WC 19 System Contact Paul MAC address 00 00 e8 00 00 02 Web server enable Web server port 80 POST result Performing Power On Self Tests POST UART Loopback Test PASS Timer Test PASS CACHE Test PASS DRAM Test PASS I2C Initialization PASS Runtime Image Check PASS PCI Device Check PASS Switch Driver Initialization PASS Command Usage show s...

Page 12: ...LI Commands The following table summarizes the equivalent CLI command for items in the Switch General Health page Example Console show version Unit1 Serial number 123457 Service tag 3 Hardware version 2002 Number of ports 24 Master power status up Backup power status up Agent master Unit id 1 Loader version 0 0 5 5 Boot rom version 0 0 6 0 Operation code version 0 2 0 0 Console Versions The Versio...

Page 13: ...2 Number of ports 24 Master power status up Backup power status up Agent master Unit id 1 Loader version 0 0 5 5 Boot rom version 0 0 6 0 Operation code version 0 2 0 0 Console Logs The Logs page allows you to scroll through the logged system and event messages The switch can store up to 2 kilobytes KB of log entries in temporary random access memory RAM memory flushed on power reset and up to 4 K...

Page 14: ...CP or Boot Protocol BOOTP l IP Address Identifies the IP address of the VLAN interface that allows management access to the switch l Subnet Mask Identifies the subnet mask that determines the host address bits used for routing to specific subnets l Gateway IP Address Identifies the IP address of the gateway router between the switch and management stations that exist on other network segments The ...

Page 15: ...ntains links to the following information Command Usage ip address ip address netmask bootp dhcp Sets the primary IP address for this device Use the no form command to remove the IP address or to disable IP address assignment through BOOTP or DHCP ip default gateway gateway Establishes a static route between the switch and management stations that exist on another network segment show ip interface...

Page 16: ... up privilege levels on the RADIUS server level 0 allows Normal Exec access to the switch and level 15 allows Privileged Exec access The RADIUS Settings page contains the following editable fields l Authentication Select the authentication or authentication sequence required Radius A RADIUS server authenticates the user Local The switch authenticates the user Radius Local A RADIUS server attempts ...

Page 17: ...p to 9000 bytes Compared to standard Ethernet frames that run only up to 1500 bytes using jumbo frames significantly reduces the per packet overhead required to process protocol encapsulation fields To use jumbo frames both the source and destination end nodes such as a computer or server must support jumbo frames In addition when the connection is operating at full duplex all switches in the netw...

Page 18: ...Operation Code Image File to Server field enter the IP address of the Trivial File Transfer Protocol TFTP server in the TFTP Server IP Address field 2 In the Source File Name field select the file to upload from the drop down menu 3 In the Destination File Name field type a name for the file 4 Click Transfer to Server Downloading Operation Code from a Server 1 In the Transfer Operation Code Image ...

Page 19: ...py Running Config to File Saves the current session configuration settings Specifies a new filename or the name of an existing file to be replaced Transferring a Configuration File to a Server 1 In the Transfer Configuration File to Server field enter the IP address of the TFTP server in the TFTP Server IP Address field Command Usage copy tftp file Downloads a code image to the switch s flash memo...

Page 20: ... Transfer from Server Deleting a Configuration File from the Switch 1 In the Remove Configuration File field select the file to delete from the drop down menu 2 Click Remove File Selecting the Start up Configuration File 1 In the Start Up Configuration File field select the start up configuration file from the drop down menu 2 Click Apply Changes Copying the Running Configuration to a File 1 In th...

Page 21: ...irroring Port Configuration On the Port Configuration page you can view and edit port parameters For each port number listed in the Port column you can change the following parameters listed by column name on the screen l Name Type Allows a user defined label for the port and indicates the type of port 1000Base TX 10 100 1000Base T RJ 45 port 1000Base SFP gigabit SFP transceiver port l Admin Oper ...

Page 22: ...configuration is also disabled Command Usage interface ethernet unit port Configures an Ethernet port interface and enters interface configuration mode shutdown Disables an interface To restart a disabled interface use the no form command description string Adds a description to an interface speed duplex 1000full 100full 100half 10full 10half Configures the speed and duplex mode of a given interfa...

Page 23: ...k and also indicates the capabilities of the port members To save any changes you make in this page click Apply Changes If you don t want to save the changes click Refresh CLI Commands The following table summarizes the equivalent CLI commands for items in the Ports Trunks Configuration page Example Console config interface port channel 1 Console config if Console config if description RD SW 3 Com...

Page 24: ...cast storm control is limited to 64 pps To save any changes you make in this page click Apply Changes If you don t want to save the changes click Refresh CLI Commands The following table summarizes the equivalent CLI command for items in the Ports Broadcast Control web page Example Console config interface ethernet 1 5 Console config if switchport broadcast packet rate 64 Console config if Port Mi...

Page 25: ...u can specify the Media Access Control MAC address and port number of systems that are to remain available to the switch for an indeterminate amount of time The following options are available l Static Address Counts Indicates the total number of static addresses configured on the switch l Current Static Address Table Lists all static addresses l Interface Allows you to select the port or trunk as...

Page 26: ...ddress table l Interface Check the option box and select a port or trunk from the drop down menus l MAC Address Check the option box and type the address in the box provided l VLAN Check the option box and select the appropriate VLAN from the drop down menu l Address Table Sort Key Select the key from the drop down menu to sort the displayed table entries l Query button Click this button to execut...

Page 27: ...ng Tree The Spanning Tree page contains links to pages that allow you to specify the parameters of the Spanning Tree Protocol l Bridge Settings l Port Settings l Trunk Settings Bridge Settings The Bridge Settings page contains the following information l Bridge ID Identifies a unique identifier for the switch in the Spanning Tree The ID is calculated using the defined Spanning Tree priority of the...

Page 28: ...ount of time before the system discards a configuration message The range is 6 to 40 seconds l Forward Delay Sets the amount of time the system spends in learning and listening states The range is 4 to 30 seconds To save any changes you make in this page for the current session click Apply Changes If you don t want to save the changes click Refresh CLI Commands The following table summarizes the e...

Page 29: ... detects network loops l Fast Link Immediately enables the port in forwarding state when a link comes up The port is not part of the Spanning Tree at that time but will participate in future Spanning Tree resolutions CLI Commands The following table summarizes the equivalent CLI commands for items in the Spanning Tree Port Settings page Example Console config interface ethernet 1 5 Console config ...

Page 30: ...gs l Trunk Settings l GVRP VLAN Membership On the VLAN Membership page you define VLAN groups The following options are available l Show VLAN Select the VLAN for which you want to edit the membership setting l Name Specifies user defined name of the VLAN l VLAN ID Specifies numeric ID of the VLAN 1 to 4094 l Remove VLAN Check this box to remove an existing VLAN l Status Configures the VLAN as Acti...

Page 31: ...nt to edit from the Show VLAN drop down menu 2 Change the VLAN member by clicking the port icon until the desired state T tagged or U untagged or a blank appears 3 Click Apply Changes Removing VLAN Membership 1 Select the VLAN that you want to edit under the Show VLAN drop down menu 2 Change the VLAN member by clicking the port icon until the filed is blank 3 Click Apply Changes CLI Commands The f...

Page 32: ...y tagged frames l Ingress Filtering Discards incoming frames for VLANS that do not include the ingress port in their member set if enabled l GVRP Status Enables disables GVRP GARP VLAN Registration Protocol for the port GVRP defines a way for switches to exchange VLAN information to automatically register VLAN members on ports across the network GVRP must be globally enabled for the switch before ...

Page 33: ...sures that after a Leave or LeaveAll message has been issued the applicants can rejoin before the trunk actually leaves the group The range is 60 to 3000 centiseconds l GARP LeaveAll Timer Specifies the interval in centiseconds between when a LeaveAll query message for VLAN group participants is sent and when the trunk leaves the group This interval should be considerably larger than the Leave Tim...

Page 34: ...you to set the default priority for each port or trunk and to configure the mapping of frame priority tags to the switch s four priority queues The page includes links to the following options l Port Settings Sets the default priority for each port l Trunk Settings Sets the default priority for each trunk l Traffic Classes Configures the mapping of IEEE 802 1p priority tags to the switch s four tr...

Page 35: ...able summarizes the equivalent CLI command for items in the Class of Service Trunk Settings page Example Console config interface port channel 2 Console config if switchport priority default 5 Traffic Classes On the Traffic Classes page you can configure the mapping of frame priority tags to each port s four CoS priority queues Each IEEE 802 1p priority level from 0 to 7 listed in the Priority col...

Page 36: ... Weighted Round Robin WRR queueing for the switch ports The following options are available l WRR Setting Table Displays a list of weight values for each switch CoS queue l Weight Value Sets a new weight value for a CoS To change a table setting select the entry in the WRR Setting Table type the new weight in the Weight Value box and then click Apply Changes If you don t want to save the changes c...

Page 37: ...ontain an IP Precedence or the more recently released Differentiated Services Code Point DSCP value depending on whether you have DSCP or IP Precedence aware devices in your network You can use the Layer 3 4 Priority page to identify IP traffic priorities and map the priorities to the CoS values in the priority tag of each frame The following figure shows the ToS field structure for IP Precedence ...

Page 38: ... Priority Status field to enable this feature Each IP Precedence value from 0 to 7 is mapped to one CoS value from 0 to 7 The number 0 represents the lowest priority and 7 represents the highest priority The following table shows the default priority mapping To change a table setting click the entry in the IP Precedence Priority Table type the new CoS value in the Class of Service Value box and th...

Page 39: ... The number 0 represents the lowest priority and 7 represents the highest priority The following table shows the default priority mapping All of the DSCP values that are not specified are mapped to CoS value 0 To change a table setting select the entry in the DSCP Priority Table type the new CoS value in the Class of Service Value box and then click Apply Changes If you don t want to save the chan...

Page 40: ...n the switch as LACP as long as they are not already configured as part of another trunk If ports on another device are also configured as LACP the switch and the other device negotiate a trunk link between them If an LACP trunk consists of four ports all other ports are placed in a standby mode If one link in the trunk fails one of the standby ports is automatically activated to replace it Use th...

Page 41: ...channel 1 Console config if exit Console config interface ethernet 1 11 Console config if channel group 1 Console config if exit Console config interface ethernet 1 8 Console config if lacp Console config if SNMP The SNMP page contains links to the following pages l Communities l Traps Communities On the Communities page you can create different communities and customize access The public string h...

Page 42: ...he Traps page you can specify management stations that receive authentication failure messages and other trap messages from the switch The following options are available l Trap Manager Capability Indicates that the switch supports up to five trap managers l Trap Manager List Displays a list of the trap managers currently configured l IP address Specifies the IP address of a new management station...

Page 43: ...dicating to multicast groups that they wish to join or to which group they already belong The querier then propagates the service requests on to any adjacent multicast switch router to ensure that it continues to receive the multicast services IGMP enabled devices prune multicast traffic on the network by passively snooping on IGMP report messages passing through their ports The devices monitor ho...

Page 44: ...y Changes If you don t want to save the changes click Refresh CLI Commands The following table summarizes the equivalent CLI commands for items in the Multicast Support IGMP Setting page Example Console config ip igmp snooping Console config ip igmp snooping querier Console config ip igmp snooping query count 10 Console config ip igmp snooping query interval 100 Console config ip igmp snooping que...

Page 45: ...e multicast service To save any changes you make in this page click Apply Changes If you don t want to save the changes click Refresh CLI Commands The following tables summarize the equivalent CLI commands for items in the Multicast Support IGMP Member Port Table page Example Console config ip igmp snooping vlan 1 static 224 1 2 3 ethernet 1 11 Console config exit Console show bridge 1 multicast V...

Page 46: ...he Multicast Support Multicast Router Port Settings page Example Console config ip igmp snooping vlan 1 mrouter ethernet 1 5 Console config exit Console show ip igmp snooping mrouter vlan 1 VLAN M cast Router Port Type 1 Eth 1 5 Static Console Statistics From the Statistics page you can chart a variety of system data You can see the value of each bar or line in the chart by clicking the bar For ea...

Page 47: ...ick Query CLI Commands The following table summarizes the equivalent CLI commands for items in the Statistics Table page Example Console show interfaces counters ethernet 1 17 Ethernet 1 17 Iftable stats Octets input 91248 Octets output 343887 Unitcast input 680 Unitcast output 593 Discard input 0 Discard output 0 Error input 0 Error output 0 Unknown protos input 0 QLen output 0 Extended iftable s...

Page 48: ...rrors 0 Frame too longs 0 Carrier sense errors 0 RMON stats Drop events 0 Octets 435135 Packets 3430 Broadcast pkts 303 Multi cast pkts 1854 Undersize pkts 0 Oversize pkts 0 Fragments 0 Jabbers 0 CRC align errors 0 Collisions 997976404 Packet size 64 octets 2584 Packet size 65 to 127 octets 211 Packet size 128 to 255 octets 198 Packet size 256 to 511 octets 317 Packet size 512 to 1023 octets 95 Pa...

Page 49: ...the switch without tags must be made by the user of the switch This configuration can be made either through the web or console interface or through Simple Network Management Protocol SNMP Assigning Ports to VLANs Before enabling VLANs for the switch you must first assign each port to the VLAN groups in which it will participate By default all ports are assigned to VLAN 1 as untagged ports You sho...

Page 50: ...vertise static VLANs to other switches in the network Any GVRP enabled device receiving the advertisements can dynamically join the advertised VLAN All GVRP dynamically learned VLANs operate as tagged VLANs A GVRP enabled port only joins a VLAN when an advertisement for that VLAN is received on that specific port A GVRP enabled port forwards advertisements from other ports on the switch but does n...

Page 51: ...om the Show VLAN drop down menu 2 In the Name box type New to represent the new VLAN 3 In the VLAN ID box type 2 for the new VLAN 4 Click Apply Changes to create the new VLAN 5 Select VLAN 2 from the Show VLAN drop down menu Because there are no ports in the new VLAN all the port and trunk toggle buttons are blank 6 Click the toggle buttons in the Static row under the port trunk numbers to select ...

Page 52: ...rs of the default VLAN VLAN ID 1 2 Set up the Port VLAN IDs PVIDs as shown in the following figure The specific ports shown in the previous figure have the following PVID settings The PVID settings for each port are configured in the Port Settings page VLAN ID Name Port Members Tagged Untagged 2 Admin 1 U 2 U 10 U 5 Internal 1 U 4 U 5 U 10 Web 1 T 9 T 10 T 11 U 12 U 15 Collocation 1 U 2 U 14 U ...

Page 53: ...t l If a tagged packet with a VLAN tag value 15 enters Port 9 it is forwarded to ports in VLAN 15 even though Port 9 is not a member of VLAN 15 The tagged packet enters Port 9 because the Ingress Filtering parameter for Port 9 is set to disabled the default If Ingress Filtering is disabled a tagged packet is forwarded if its VLAN tag value matches a VLAN ID already configured on the switch otherwi...

Page 54: ...each network segment to only two of the VLANs For example users attached to Switch 3 have access to VLANs 11 and 22 but not to VLAN 33 End user requests enable ports on Switch 3 to join VLAN 33 but these users do not have access to the rest of the network Example 4 Example 4 illustrates how GVRP is implemented where VLANs configured in wiring closet switches are automatically recognized by a core ...

Page 55: ...are sent to the core switch When the core switch receives the advertisements it dynamically creates the VLANs and places the receiving ports in these VLANs The GVRP port settings on the wiring closet switches need to be set to disabled This setting prevents these switches from dynamically creating other VLANs or adding port members to the existing static VLANs The global GVRP switch setting still ...

Page 56: ...the autonegotiation feature is enabled at the switch See Port Configuration for more information Management Access l The terminal cannot access the switch Ensure that Your terminal is correctly configured to operate as a VT100 terminal You are using a proper null modem cable You have set the terminal emulator program to VT100 compatible 8 data bits 1 stop bit no parity and 9600 bps See Connecting ...

Page 57: ...e VLAN port memberships should be set up as shown in the following figure In the preceding figure the management VLAN is VID 2 and all inter switch ports are configured as tagged ports The ports that interconnect the switches must be configured as members of the management VLAN and the management station must be connected to a port that is also a member of the same VLAN For management VLAN access ...

Page 58: ...ostics code only through the switch s RS 232 serial console port You can upgrade switch firmware by connecting a computer directly to the serial console port on the switch s front panel and using VT100 terminal emulation software that supports the XModem protocol See Connecting the Console Port To download firmware 1 Connect a computer to the switch s console port using a null modem or crossover R...

Page 59: ... 11 Specify a name for the downloaded code file Filenames can be up to 32 characters are case sensitive and cannot contain spaces The following figure shows an example of the download procedure for a runtime code file Select x Xmodem Receiving Start R untime D iagnostic Update Image File r Runtime Image Filename run_10030 Updating file system File system updated Press any key to continue 12 To set...

Page 60: ... WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses l World Wide Web www dell com www dell com ap for Asian Pacific countries only www euro dell com for Europe only www dell com la for Latin American countries l Anonymous file transfer protocol FTP ftp dell com Log in as user anonymou...

Page 61: ... for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy ...

Page 62: ...E mail New Zealand nz_tech_support dell com Home and Small Business 1 300 65 55 33 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 Customer Care toll free 1 800 819 339 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna International Access Code 900 Country Code 43 City...

Page 63: ...ll free 800 858 2062 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 La...

Page 64: ...al Support 06103 766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103 766 9570 Preferred Accounts Customer Care 06103 766 9420 Large Accounts Customer Care 06103 766 9560 Public Accounts Customer Care 06103 766 9555 Switchboard 06103 766 7000 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll ...

Page 65: ...rnment agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 Individual User 044 556 1760 Faxbox Service 044 556 3490 Switchboard 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Technical Support toll free 080 200 3800 Sales toll free 080 200 3600 Customer Service Seoul Korea toll free 080 200 3800 Customer Serv...

Page 66: ...Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Nicaragua General Support 001 800 220 1006 Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support...

Page 67: ...e 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support 08 590 05 199 Relation...

Page 68: ...ountry Code 1 Automated Order Status Service toll free 1 800 433 9014 AutoTech portable and desktop computers toll free 1 800 247 9362 Consumer Home and Home Office Customer Technical Support toll free 1 800 624 9896 Customer Service toll free 1 800 624 9897 DellNet Service and Support toll free 1 877 Dellnet 1 877 335 5638 Software Application Support toll free 1 800 433 9005 Employee Purchase Pr...

Page 69: ...ation IC Notice Canada Only Most Dell computer systems and other Dell digital apparatus are classified by the Industry Canada IC Interference Causing Equipment Standard 3 ICES 003 as Class B digital devices To determine which classification Class A or B applies to your computer system or other Dell digital apparatus examine all registration labels located on the bottom or the back panel of your co...

Page 70: ...equipment If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking your computer is a Class A product NOM Information Mexico Only The following information is provided on the device s described in this document i...

Page 71: ...wer cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product l To help prevent electric shock plug the system and peripheral power cables into properly grounded electrical outlets Th...

Page 72: ...cuit rating l Ensure that proper airflow is provided to components in the rack l Do not step on or stand on any component when servicing other components in a rack CAUTION A qualified electrician must perform all connections to DC power and to safety grounds All electrical wiring must comply with applicable local or national codes and practices CAUTION Never defeat the ground conductor or operate ...

Page 73: ...Back to Contents Page site For information about such batteries refer to the documentation for the specific card or component ...

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