¡
For Windows XP and Windows 2000, run the chkdsk utility by clicking the
Start
button, selecting
Run
, and then typing
cmd
in the
dialog box. At the
C:
prompt, type
chkdsk
and press <Enter>.
This utility creates and displays a status report, and lists and corrects errors on the disk.
¡
For Windows NT, run the error-checking utility by double-clicking
My Computer
and selecting the hard drive that you want to check.
Click the right mouse button, select
Properties
, then click
Tools
, and select
Check Now
in the
Error Checking
section.
¡
For Windows 98 SE and Windows 98, run the ScanDisk utility by clicking the
Start
button, pointing to
Run
, typing
scandskw
in the
dialog box, selecting the type of test to run, and then clicking
Start
.
¡
For MS-DOS, type
scandisk x
: at an MS-DOS prompt, where
x
is the hard drive letter, and press <Enter>.
If the problem still exists after you complete the basic checks, fill out the Diagnostic Checklist as you perform the following steps:
1. Enter system setup and make sure the problem drive is configured correctly. Make any necessary changes, and reboot the system.
Is the drive operating properly?
Yes
. The problem is resolved.
No
. Proceed to step 2.
2. Test the hard drive by using one of the following methods:
l
For Windows XP and Windows 2000, run the chkdsk utility by clicking the
Start
button, selecting
Run
, and then typing
cmd
in the
dialog box. At the
C:
prompt, type
chkdsk
and press <Enter>.
This utility creates and displays a status report, and lists and corrects errors on the disk.
l
For Windows NT, run the error-checking utility by double-clicking
My Computer
and selecting the hard drive that you want to
check. Click the right mouse button, select
Properties
, then click
Tools
, and select
Check Now
in the
Error Checking
section.
l
For Windows 98 SE and Windows 98, run the ScanDisk utility by clicking the
Start
button, pointing to
Run
, typing
scandskw
in
the dialog box, selecting the type of test to run, and then clicking
Start
.
l
For MS-DOS, type
scandisk x
: at an MS-DOS prompt, where
x
is the hard drive letter, and press <Enter>.
Is the drive operating properly?
Yes
. The problem is resolved.
No
. Proceed to step 3.
3. Run the appropriate test group in the Dell Diagnostics:
l
For an IDE hard drive, run the
IDE Devices
device group.
l
For a SCSI hard drive, run the
SCSI Devices
device group.
Did any of the diagnostics tests fail?
Yes
. Go to the next question.
No
. Proceed to step 4.
Did any of the diagnostics tests indicate a faulty drive?
Yes
. The hard drive may be faulty. Contact Dell for technical assistance.
No
. Go to the next question.
Did any of the diagnostics tests indicate a faulty drive controller?
Yes
. The system board may be faulty. Contact Dell for technical assistance.
No
. Proceed to step 4.
l
Turn off the computer and peripherals, disconnect them from their electrical outlets, wait at least 5 seconds, and then open the
computer cover.
l
Make sure the DC power cables from the power supply are firmly connected to the connectors on each drive. Also verify that the
CAUTION: Before you perform this procedure, see "
Safety Information
."
Summary of Contents for OptiPlex GX150
Page 2: ...February 2002 08WUP A06 ...
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