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Solving Problems : Dell Inspiron 8100
If you have one CD in the fixed optical drive and one CD in
the media bay drive—
Identify which CD is not playing:
1. Double-click the
My Compute
r icon on your desktop.
2. Double-click the drive letter of the device the you are
verifying.
If you cannot play a DVD movie
HINT:
Because of different worldwide file types, not all DVD titles work in all
DVD drives.
Ensure that Windows recognizes the drive—
Double-click the
My Computer
icon. If the DVD drive is not listed, perform a full
scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the
drive.
Test the drive with another DVD—
Insert another DVD to
eliminate the possibility that the original DVD is defective.
Clean the disc—
See the
Tell Me How
help file for instructions.
If the CD-RW drive stops writing
HINT:
If you must disable standby mode to write to a CD-RW drive, remember
to enable standby mode again when you finish writing the CD.
Disable standby mode in Windows before writing to a
CD-RW disk—
Search for the keyword
standby
in
Windows Help
.
Change the write speed to a slower rate—
The CD-RW drive
must receive a steady stream of data when writing. If the stream is
interrupted, an error occurs. Closing all programs before writing to
the CD-RW may also alleviate the problem.
If you have a hard drive problem
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